XML 21 R52.htm IDEA: XBRL DOCUMENT v3.19.3
Finance Assets and Lessor Operating Leases (Allowance for Credit Losses) (Details) - USD ($)
$ in Thousands
9 Months Ended
Sep. 30, 2019
Sep. 30, 2018
Financing Receivable, Allowance for Credit Loss [Line Items]    
Revenue recognition resume period (less than) 60 days  
Allowance for Credit Losses    
Balance Beginning $ 20,222 $ 18,633
Amounts charged to expense 9,375 13,093
Write-offs and other (9,473) (11,086)
Balance Closing $ 20,124 20,640
Sales-type lease receivables    
Financing Receivable, Allowance for Credit Loss [Line Items]    
Revenue recognition discontinuation period (more than) 120 days  
Sales-type lease receivables | North America    
Allowance for Credit Losses    
Balance Beginning $ 10,252 7,721
Amounts charged to expense 4,587 7,037
Write-offs and other (3,667) (3,979)
Balance Closing 11,172 10,779
Sales-type lease receivables | International    
Allowance for Credit Losses    
Balance Beginning 2,356 2,794
Amounts charged to expense 801 829
Write-offs and other (940) (1,359)
Balance Closing $ 2,217 2,264
Loan receivables    
Financing Receivable, Allowance for Credit Loss [Line Items]    
Revenue recognition discontinuation period (more than) 90 days  
Loan receivables | North America    
Allowance for Credit Losses    
Balance Beginning $ 6,777 7,098
Amounts charged to expense 3,547 4,896
Write-offs and other (4,308) (5,282)
Balance Closing 6,016 6,712
Loan receivables | International    
Allowance for Credit Losses    
Balance Beginning 837 1,020
Amounts charged to expense 440 331
Write-offs and other (558) (466)
Balance Closing $ 719 $ 885