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Segment Information
12 Months Ended
Dec. 31, 2018
Segment Reporting [Abstract]  
Segment Information
Segment Information
In January 2018, we revised our business reporting groups to reflect how we manage these groups and clients served in each market. We formed the Commerce Services group to include our Global Ecommerce and Presort Services segments. Additionally, we classified the operating results of the Production Mail Business to discontinued operations and have recast prior year segment operating results to conform to the current year presentation. The principal products and services of each reportable segment are as follows:
Commerce Services:
Global Ecommerce: Includes the worldwide revenue and related expenses from cross-border ecommerce transactions and domestic retail and ecommerce shipping solutions and fulfillment, delivery and return services.
Presort Services: Includes revenue and related expenses from sortation services that allow clients to qualify large volumes of First Class Mail, Marketing Mail and Bound and Packet Mail (Standard Flats and Bound Printed Matter) for postal worksharing discounts.
Small & Medium Business (SMB) Solutions:
North America Mailing: Includes the revenue and related expenses from mailing and shipping solutions, financing, services and supplies for small and medium businesses to efficiently create mail, evidence postage and help simplify and save on the sending, tracking and receiving of letters, parcels and flats in the U.S. and Canada.
International Mailing: Includes the revenue and related expenses from mailing and shipping solutions, financing, services and supplies for small and medium businesses to efficiently create mail, evidence postage and help simplify and save on the sending, tracking and receiving of letters, parcels and flats in areas outside the U.S. and Canada.
Software Solutions:
Includes the worldwide revenue and related expenses from the licensing of customer engagement, customer information, location intelligence software, data solutions and related support services.
Management uses segment earnings before interest and taxes (EBIT) to measure profitability and performance at the segment level and believes that it provides a useful measure of operating performance and underlying trends of the business. We determine segment EBIT by deducting from segment revenue the related costs and expenses attributable to the segment. Segment EBIT excludes interest, taxes, general corporate expenses, restructuring charges and other items not allocated to a particular business segment. Segment EBIT may not be indicative of our overall consolidated performance and therefore, should be read in conjunction with our consolidated results of operations. The following tables provide information about our reportable segments and reconciliation of segment EBIT to net income.
 
Revenues
 
Years Ended December 31,
 
2018
 
2017
 
2016
Global Ecommerce
$
1,022,862

 
$
552,242

 
$
339,320

Presort Services
515,795

 
497,901

 
475,582

Commerce Services
1,538,657

 
1,050,143

 
814,902

North America Mailing
1,275,025

 
1,357,405

 
1,429,027

International Mailing
367,843

 
384,097

 
412,244

SMB Solutions
1,642,868

 
1,741,502

 
1,841,271

Software Solutions
340,855

 
331,627

 
325,150

Total Revenue
$
3,522,380

 
$
3,123,272

 
$
2,981,323

 
 
 
 
 
 
Geographic data:
 
 
 
 
 
United States
$
2,865,228

 
$
2,466,403

 
$
2,299,607

Outside United States
657,152

 
656,869

 
681,716

Total
$
3,522,380

 
$
3,123,272

 
$
2,981,323



 
EBIT
 
Years Ended December 31,
 
2018
 
2017
 
2016
Global Ecommerce
$
(32,379
)
 
$
(17,899
)
 
$
3,043

Presort Services
73,768

 
97,506

 
95,258

Commerce Services
41,389

 
79,607

 
98,301

North America Mailing
470,268

 
498,571

 
594,723

International Mailing
63,820

 
48,531

 
45,408

SMB Solutions
534,088

 
547,102

 
640,131

Software Solutions
47,094

 
33,818

 
22,119

Total segment EBIT
622,571

 
660,527

 
760,551

Reconciling items:
 

 
 
 
 

Interest, net
(159,757
)
 
(164,162
)
 
(144,211
)
Unallocated corporate expenses
(180,481
)
 
(214,072
)
 
(199,954
)
Restructuring charges and asset impairments, net
(27,077
)
 
(56,223
)
 
(60,295
)
Goodwill impairment

 

 
(148,181
)
Pension settlement
(31,329
)
 

 

Gain on sale of technology

 
6,085

 

Transaction costs
(3,602
)
 
(6,384
)
 
(6,121
)
Other expense
(7,964
)
 
(3,856
)
 

Income from continuing operations before income taxes
212,361

 
221,915

 
201,789

Provision for income taxes
12,383

 
553

 
106,975

Income from discontinued operations, net of tax
23,687

 
39,978

 
17,036

Net income
$
223,665

 
$
261,340

 
$
111,850


 
Depreciation and amortization
 
Years Ended December 31,
 
2018
 
2017
 
2016
Global Ecommerce
$
61,046

 
$
36,662

 
$
30,607

Presort Services
26,838

 
26,541

 
27,929

Commerce Services
87,884

 
63,203

 
58,536

North America Mailing
68,250

 
64,803

 
60,066

International Mailing
16,142

 
18,562

 
19,431

SMB Solutions
84,392

 
83,365

 
79,497

Software Solutions
9,540

 
8,978

 
14,621

Total for reportable segments
181,816

 
155,546

 
152,654

Unallocated amounts
21,477

 
24,104

 
21,411

Total depreciation and amortization
$
203,293

 
$
179,650


$
174,065


 
Capital expenditures
 
Years Ended December 31,
 
2018
 
2017
 
2016
Global Ecommerce
$
46,117

 
$
26,810

 
$
15,647

Presort Services
42,532

 
20,860

 
17,537

Commerce Services
88,649

 
47,670

 
33,184

North America Mailing
61,458

 
69,131

 
83,547

International Mailing
10,701

 
11,982

 
3,163

SMB Solutions
72,159

 
81,113

 
86,710

Software Solutions
4,251

 
9,181

 
4,617

Total for reportable segments
165,059

 
137,964

 
124,511

Unallocated amount
26,385

 
30,133

 
34,721

Total capital expenditures
$
191,444

 
$
168,097

 
$
159,232


 
Assets
 
December 31,
 
2018
 
2017
 
2016
Global Ecommerce
$
1,023,732

 
$
1,016,045

 
$
449,363

Presort Services
431,512

 
387,701

 
373,443

Commerce Services
1,455,244

 
1,403,746

 
822,806

North America Mailing
1,859,355

 
1,965,198

 
2,073,344

International Mailing
502,370

 
550,306

 
521,003

SMB Solutions
2,361,725

 
2,515,504

 
2,594,347

Software Solutions
593,050

 
583,549

 
569,414

Total for reportable segments
4,410,019

 
4,502,799

 
3,986,567

Cash and cash equivalents
867,262

 
1,009,021

 
764,522

Short-term investments
59,391

 
48,988

 
38,448

Assets of discontinued operations
4,854

 
334,848

 
317,333

Other corporate assets
631,377

 
791,764

 
730,263

Consolidated assets
$
5,972,903

 
$
6,687,420

 
$
5,837,133


Identifiable long-lived assets:
 
 
 
 
 
United States
$
543,118

 
$
501,251

 
$
436,795

Outside United States
45,095

 
56,208

 
58,339

Total
$
588,213

 
$
557,459

 
$
495,134