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Intangible Assets and Goodwill
12 Months Ended
Dec. 31, 2013
Goodwill and Intangible Assets Disclosure [Abstract]  
Intangible Assets and Goodwill
Intangible Assets and Goodwill
Intangible assets
Intangible assets at December 31, 2013 and 2012 consisted of the following:
 
December 31, 2013
 
December 31, 2012
 
Gross
Carrying
Amount
 
Accumulated
Amortization
 
Net
Carrying
Amount
 
Gross
Carrying
Amount
 
Accumulated
Amortization
 
Net
Carrying
Amount
Customer relationships
$
354,373

 
$
(251,388
)
 
$
102,985

 
$
407,901

 
$
(269,100
)
 
$
138,801

Supplier relationships
29,000

 
(25,013
)
 
3,987

 
29,000

 
(22,113
)
 
6,887

Software & technology
167,009

 
(155,009
)
 
12,000

 
169,632

 
(151,628
)
 
18,004

Trademarks & trade names
35,366

 
(33,985
)
 
1,381

 
35,078

 
(32,615
)
 
2,463

Non-compete agreements
7,407

 
(7,373
)
 
34

 
7,471

 
(7,412
)
 
59

Total intangible assets
$
593,155

 
$
(472,768
)
 
$
120,387

 
$
649,082

 
$
(482,868
)
 
$
166,214



Amortization expense for intangible assets was $37 million, $41 million and $49 million for the years ended December 31, 2013, 2012 and 2011, respectively. The future amortization expense for intangible assets as of December 31, 2013 was as follows:
Year ended December 31,
 
2014
$
34,437

2015
30,439

2016
23,037

2017
11,374

2018
10,547

Thereafter
10,553

Total
$
120,387


Actual amortization expense may differ from the amounts above due to, among other things, fluctuations in foreign currency exchange rates, impairments, future acquisitions and accelerated amortization.

Goodwill
The changes in the carrying amount of goodwill, by reporting segment, for the years ended December 31, 2013 and 2012 are shown in the tables below. Prior year amounts have been recast for the change in reporting segments.
 
Gross value before accumulated impairment
 
Accumulated impairment
 
December 31, 2012
 
Impairment
 
Other (1)
 
December 31, 2013
 
 
 
 
 
 
 
 
 
 
 
 
North America Mailing
$
355,874

 
$

 
$
355,874

 
$

 
$
4,054

 
$
359,928

International Mailing
182,746

 

 
182,746

 

 
(485
)
 
182,261

Small & Medium Business Solutions
538,620

 

 
538,620

 

 
3,569

 
542,189

 
 
 
 
 
 
 
 
 
 
 
 
Production Mail
120,881

 

 
120,881

 

 
(2,821
)
 
118,060

Presort Services
195,140

 

 
195,140

 

 

 
195,140

Enterprise Business Solutions
316,021

 

 
316,021

 

 
(2,821
)
 
313,200

 
 
 
 
 
 
 
 
 
 
 
 
Digital Commerce Solutions
876,436

 

 
876,436

 

 
3,046

 
879,482

 
 
 
 
 
 
 
 
 
 
 
 
Total reportable segments
1,731,077

 

 
1,731,077

 

 
3,794

 
1,734,871

Discontinued operations
553,526

 
(148,465
)
 
405,061

 
(101,415
)
 
(303,646
)
 

Total goodwill
$
2,284,603

 
$
(148,465
)
 
$
2,136,138

 
$
(101,415
)
 
$
(299,852
)
 
$
1,734,871

 
Gross value before accumulated impairment
 
Accumulated impairment
 
December 31, 2011
 
Impairment
 
Other (1)
 
December 31, 2012
 
 
 
 
 
 
 
 
 
 
 
 
North America Mailing
$
352,897

 
$

 
$
352,897

 
$

 
$
2,977

 
$
355,874

International Mailing
187,904

 

 
187,904

 

 
(5,158
)
 
182,746

Small & Medium Business Solutions
540,801

 

 
540,801

 

 
(2,181
)
 
538,620

 
 
 
 
 
 
 
 
 
 
 
 
Production Mail
117,351

 

 
117,351

 

 
3,530

 
120,881

Presort Services
195,140

 

 
195,140

 

 

 
195,140

Enterprise Business Solutions
312,491

 

 
312,491

 

 
3,530

 
316,021

 
 
 
 
 
 
 
 
 
 
 
 
Digital Commerce Solutions
871,596

 

 
871,596

 

 
4,840

 
876,436

 
 
 
 
 
 
 
 
 
 
 
 
Total reportable segments
1,724,888

 

 
1,724,888

 

 
6,189

 
1,731,077

Discontinued operations
552,350

 
(130,150
)
 
422,200

 
(18,315
)
 
1,176

 
405,061

Total goodwill
$
2,277,238

 
$
(130,150
)
 
$
2,147,088

 
$
(18,315
)
 
$
7,365

 
$
2,136,138



(1)
Primarily represents foreign currency translation adjustments for the period. For discontinued operations in 2013, the adjustment primarily represents the write-off of remaining goodwill upon the sale of the Management Services business.