Intangible Assets and Goodwill (Tables)

12 Months Ended

Dec. 31, 2012

Goodwill and Intangible Assets Disclosure [Abstract]

Intangible Assets Disclosure

Intangible assets at December 31, 2012 and 2011 consisted of the following:

	December 31, 2012							December 31, 2011
	Gross Carrying Amount		Accumulated Amortization			Net Carrying Amount		Gross Carrying Amount		Accumulated Amortization			Net Carrying Amount
Customer relationships	$	407,901	$	(269,100	)	$	138,801	$	409,489	$	(237,536	)	$	171,953
Supplier relationships	29,000		(22,113		)	6,887		29,000		(19,213		)	9,787
Software & technology	169,632		(151,628		)	18,004		170,286		(143,456		)	26,830
Trademarks & trade names	35,078		(32,615		)	2,463		33,908		(30,076		)	3,832
Non-compete agreements	7,471		(7,412		)	59		7,564		(7,363		)	201
Total intangible assets	$	649,082	$	(482,868	)	$	166,214	$	650,247	$	(437,644	)	$	212,603

Future Amortization

The future amortization expense for intangible assets as of December 31, 2012 was as follows:

Year ended December 31,
2013	$	37,634
2014	36,944
2015	33,763
2016	25,412
2017	11,491
Thereafter	20,970
Total	$	166,214

Schedule of Goodwill

The changes in the carrying amount of goodwill, by reporting segment, for the years ended December 31, 2012 and 2011 were as follows:

	Gross value before accumulated impairment		Accumulated impairment			December 31, 2011		Impairment			Other (2)			December 31, 2012
North America Mailing	$	352,897	$	—		$	352,897	$	—		$	2,977		$	355,874
International Mailing	176,285		—			176,285		—			(5,158		)	171,127
Small & Medium Business Solutions	529,182		—			529,182		—			(2,181		)	527,001
Production Mail	140,371		—			140,371		—			4,276			144,647
Software	667,124		—			667,124		—			4,094			671,218
Management Services	487,223		(84,500		)	402,723		—			1,176			403,899
Mail Services (1)	259,105		(45,650		)	213,455		(18,315		)	—			195,140
Marketing Services	194,233		—			194,233		—			—			194,233
Enterprise Business Solutions	1,748,056		(130,150		)	1,617,906		(18,315		)	9,546			1,609,137
Total	$	2,277,238	$	(130,150	)	$	2,147,088	$	(18,315	)	$	7,365		$	2,136,138

	Gross value before accumulated impairment		Accumulated impairment		December 31, 2010		Impairment			Other (2)			December 31, 2011
North America Mailing	$	357,909	$	—	$	357,909	$	—		$	(5,012	)	$	352,897
International Mailing	193,761		—		193,761		—			(17,476		)	176,285
Small & Medium Business Solutions	551,670		—		551,670		—			(22,488		)	529,182
Production Mail	129,246		—		129,246		—			11,125			140,371
Software	678,111		—		678,111		—			(10,987		)	667,124
Management Services	494,432		—		494,432		(84,500		)	(7,209		)	402,723
Mail Services (1)	259,101		—		259,101		(45,650		)	4			213,455
Marketing Services	194,233		—		194,233		—			—			194,233
Enterprise Business Solutions	1,755,123		—		1,755,123		(130,150		)	(7,067		)	1,617,906
Total	$	2,306,793	$	—	$	2,306,793	$	(130,150	)	$	(29,555	)	$	2,147,088