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Intangible Assets and Goodwill
9 Months Ended
Sep. 30, 2012
Goodwill and Intangible Assets Disclosure [Abstract]  
Intangible Assets and Goodwill
Intangible Assets and Goodwill
Intangible assets
Intangible assets at September 30, 2012 and December 31, 2011 consisted of the following:
 
September 30, 2012
 
December 31, 2011
 
Gross
Carrying
Amount
 
Accumulated
Amortization
 
Net
Carrying
Amount
 
Gross
Carrying
Amount
 
Accumulated
Amortization
 
Net
Carrying
Amount
Customer relationships
$
406,746

 
$
(260,737
)
 
$
146,009

 
$
409,489

 
$
(237,536
)
 
$
171,953

Supplier relationships
29,000

 
(21,387
)
 
7,613

 
29,000

 
(19,213
)
 
9,787

Software & technology
168,912

 
(149,360
)
 
19,552

 
170,286

 
(143,456
)
 
26,830

Trademarks & trade names
34,844

 
(32,101
)
 
2,743

 
33,908

 
(30,076
)
 
3,832

Non-compete agreements
7,487

 
(7,409
)
 
78

 
7,564

 
(7,363
)
 
201

Total intangible assets
$
646,989

 
$
(470,994
)
 
$
175,995

 
$
650,247

 
$
(437,644
)
 
$
212,603



Amortization expense for intangible assets was $10 million and $14 million for the three months ended September 30, 2012 and 2011, respectively, and $35 million and $43 million for the nine months ended September 30, 2012 and 2011, respectively. We also recorded impairment charges of $3 million to write-down the carrying values of certain intangible assets associated with our International Mail Services business to their respective fair values. See Goodwill section below for further details of the impairment charge and method of determining fair value.
The future amortization expense for intangible assets as of September 30, 2012 was as follows:
Remaining for year ended December 31, 2012
$
10,222

Year ended December 31, 2013
39,429

Year ended December 31, 2014
36,774

Year ended December 31, 2015
32,812

Year ended December 31, 2016
24,182

Thereafter
32,576

Total
$
175,995


Actual amortization expense may differ from the amounts above due to, among other things, fluctuations in foreign currency exchange rates, impairments, future acquisitions and accelerated amortization.
Goodwill
We perform our annual goodwill impairment test during the fourth quarter of each year, or sooner, if circumstances indicate an impairment may exist. Based on the recent performance of our International Mail Services (IMS) business and to enable us to better focus on higher growth cross-border ecommerce parcel opportunities, in the third quarter of 2012, we began exploring strategic alternatives for the IMS business. In October 2012, we made a strategic decision to exit the IMS business related to the international delivery of mail and catalogs. We are engaged in negotiations with potential buyers and have received preliminary indications of interest and written offers. As a result of these factors, we concluded that it was more likely than not that the fair value of the IMS reporting unit was below its book value and an interim impairment test was performed. The fair value of the reporting unit was determined in combination of the written offers received as well as applying an income approach with revised cash flow projections. The inputs used to determine the fair value of the IMS business are classified as Level 3 in the fair value hierarchy. Based on the results of our impairment test, a non-cash goodwill impairment charge of $18 million was recorded in the third quarter of 2012 to write-down the carrying value of goodwill associated with the IMS business to its implied fair value.

The changes in the carrying amount of goodwill, by reporting segment, for the nine months ended September 30, 2012 were as follows:
 
Gross value before accumulated impairment
 
Accumulated impairment
 
December 31, 2011
 
Impairment
 
Other (1)
 
September 30, 2012
North America Mailing
$
352,897

 
$

 
$
352,897

 
$

 
$
(178
)
 
$
352,719

International Mailing
189,067

 

 
189,067

 

 
(8,105
)
 
180,962

Small & Medium Business Solutions
541,964

 

 
541,964

 

 
(8,283
)
 
533,681

Production Mail
127,589

 

 
127,589

 

 
2,603

 
130,192

Software
667,124

 

 
667,124

 

 
3,479

 
670,603

Management Services
487,223

 
(84,500
)
 
402,723

 

 
542

 
403,265

Mail Services
259,105

 
(45,650
)
 
213,455

 
(18,315
)
 

 
195,140

Marketing Services
194,233

 

 
194,233

 

 

 
194,233

Enterprise Business Solutions
1,735,274

 
(130,150
)
 
1,605,124

 
(18,315
)
 
6,624

 
1,593,433

Total
$
2,277,238

 
$
(130,150
)
 
$
2,147,088

 
$
(18,315
)
 
$
(1,659
)
 
$
2,127,114

(1)
Primarily foreign currency translation adjustments.