10-Q

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

WASHINGTON, D.C. 20549

FORM 10-Q

þQUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE

SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended March 31, 2012

OR

o TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE

SECURITIES EXCHANGE ACT OF 1934

For the transition period from ________________ to ________________

Commission file number: 1-3579

PITNEY BOWES INC.

(Exact name of registrant as specified in its charter)

Delaware	06-0495050
(State or other jurisdiction of incorporation or organization)	(I.R.S. Employer Identification No.)
1 Elmcroft Road, Stamford, Connecticut	06926-0700
(Address of principal executive offices)	(Zip Code)

(203) 356-5000

(Registrant’s telephone number, including area code)

(Former name, former address and former fiscal year, if changed since last report)

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.

Yes þ No o

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).

Yes þ No o

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act.

Large accelerated filer þ Accelerated filer o Non-accelerated filer o Smaller reporting company o

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).

Yes o No þ

Indicate the number of shares outstanding of each of the issuer’s classes of common stock as of April 30, 2012.

Class	Outstanding
Common Stock, $1 par value per share	200,214,743 shares

1

PITNEY BOWES INC.

INDEX

		Page Number
Part I - Financial Information:
Item 1:	Financial Statements (Unaudited)
	Condensed Consolidated Statements of Income for the Three Months Ended March 31, 2012 and 2011	3
	Condensed Consolidated Statements of Comprehensive Income for the Three Months Ended March 31, 2012 and 2011	4
	Condensed Consolidated Balance Sheets at March 31, 2012 and December 31, 2011	5
	Condensed Consolidated Statements of Cash Flows for the Three Months Ended March 31, 2012 and 2011	6
	Notes to Condensed Consolidated Financial Statements	7
Item 2:	Management’s Discussion and Analysis of Financial Condition and Results of Operations	24
Item 3:	Quantitative and Qualitative Disclosures about Market Risk	31
Item 4:	Controls and Procedures	31
Part II - Other Information:
Item 1:	Legal Proceedings	32
Item 1A:	Risk Factors	32
Item 2:	Unregistered Sales of Equity Securities and Use of Proceeds	32
Item 6:	Exhibits	32
Signatures		33

2

PART I. FINANCIAL INFORMATION

Item 1: Financial Statements

PITNEY BOWES INC.

CONDENSED CONSOLIDATED STATEMENTS OF INCOME

(Unaudited; in thousands, except per share data)

	Three Months Ended March 31,
	2012			2011
Revenue:
Equipment sales	$	220,179		$	241,631
Supplies	76,365			82,870
Software	104,350			99,565
Rentals	140,389			156,692
Financing	126,748			140,589
Support services	173,518			178,614
Business services	414,107			423,108
Total revenue	1,255,656			1,323,069
Costs and expenses:
Cost of equipment sales	96,916			114,753
Cost of supplies	23,871			26,192
Cost of software	21,093			25,212
Cost of rentals	30,225			35,907
Financing interest expense	21,139			23,293
Cost of support services	115,087			115,276
Cost of business services	318,976			333,567
Selling, general and administrative	411,185			426,611
Research and development	34,073			34,758
Restructuring charges and asset impairments	—			26,024
Other interest expense	29,367			28,524
Interest income	(1,733		)	(1,222		)
Other income, net	(3,234		)	—
Total costs and expenses	1,096,965			1,188,895
Income from continuing operations before income taxes	158,691			134,174
Provision for income taxes	14,759			41,394
Income from continuing operations	143,932			92,780
Income (loss) from discontinued operations, net of tax	19,332			(1,882		)
Net income before attribution of noncontrolling interests	163,264			90,898
Less: Preferred stock dividends of subsidiaries attributable to noncontrolling interests	4,594			4,594
Net income - Pitney Bowes Inc.	$	158,670		$	86,304
Amounts attributable to common stockholders:
Income from continuing operations	$	139,338		$	88,186
Income (loss) from discontinued operations	19,332			(1,882		)
Net income - Pitney Bowes Inc.	$	158,670		$	86,304
Basic earnings per share attributable to common stockholders (1):
Continuing operations	$	0.70		$	0.43
Discontinued operations	0.10			(0.01		)
Net income - Pitney Bowes Inc.	$	0.79		$	0.42
Diluted earnings per share attributable to common stockholders (1):
Continuing operations	$	0.69		$	0.43
Discontinued operations	0.10			(0.01		)
Net income - Pitney Bowes Inc.	$	0.79		$	0.42

(1) The sum of the earnings per share amounts may not equal the totals due to rounding.

See Notes to Condensed Consolidated Financial Statements

3

PITNEY BOWES INC.

CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME

(Unaudited; in thousands, except per share data)

	Three Months Ended March 31,
	2012			2011
Net income - Pitney Bowes Inc.	$	158,670		$	86,304
Other comprehensive income, net of tax:
Foreign currency translations	33,359			50,817
Net unrealized gain (loss) on cash flow hedges, net of tax of $32 and $(28), respectively	49			(51		)
Net unrealized loss on investment securities, net of tax of $(548) and $(80), respectively	(857		)	(125		)
Amortization of pension and postretirement costs, net of tax of $6,886 and $4,977, respectively	11,988			8,669
Other comprehensive income	44,539			59,310
Comprehensive income - Pitney Bowes Inc.	$	203,209		$	145,614

See Notes to Condensed Consolidated Financial Statements

4

PITNEY BOWES INC.

CONDENSED CONSOLIDATED BALANCE SHEETS

(Unaudited; in thousands, except share and per share data)

	March 31, 2012			December 31, 2011
ASSETS
Current assets:
Cash and cash equivalents	$	915,553		$	856,238
Short-term investments	35,863			12,971
Accounts receivable, gross	725,446			755,485
Allowance for doubtful accounts receivables	(31,117		)	(31,855		)
Accounts receivable, net	694,329			723,630
Finance receivables	1,263,826			1,296,673
Allowance for credit losses	(39,124		)	(45,583		)
Finance receivables, net	1,224,702			1,251,090
Inventories	179,321			178,599
Current income taxes	116,247			102,556
Other current assets and prepayments	128,244			134,774
Total current assets	3,294,259			3,259,858
Property, plant and equipment, net	403,657			404,146
Rental property and equipment, net	261,388			258,711
Finance receivables	1,097,093			1,123,638
Allowance for credit losses	(15,278		)	(17,847		)
Finance receivables, net	1,081,815			1,105,791
Investment in leveraged leases	32,977			138,271
Goodwill	2,162,689			2,147,088
Intangible assets, net	201,891			212,603
Non-current income taxes	85,410			89,992
Other assets	538,172			530,644
Total assets	$	8,062,258		$	8,147,104
LIABILITIES, NONCONTROLLING INTERESTS AND STOCKHOLDERS’ EQUITY (DEFICIT)
Current liabilities:
Accounts payable and accrued liabilities	$	1,675,152		$	1,840,465
Current income taxes	295,283			242,972
Notes payable and current portion of long-term obligations	577,830			550,000
Advance billings	494,068			458,425
Total current liabilities	3,042,333			3,091,862
Deferred taxes on income	107,175			175,944
Tax uncertainties and other income tax liabilities	198,853			194,840
Long-term debt	3,682,798			3,683,909
Other non-current liabilities	643,686			743,165
Total liabilities	7,674,845			7,889,720
Noncontrolling interests (Preferred stockholders’ equity in subsidiaries)	296,370			296,370
Commitments and contingencies (See Note 11)
Stockholders’ equity (deficit):
Cumulative preferred stock, $50 par value, 4% convertible	4			4
Cumulative preference stock, no par value, $2.12 convertible	653			659
Common stock, $1 par value (480,000,000 shares authorized; 323,337,912 shares issued)	323,338			323,338
Additional paid-in capital	225,869			240,584
Retained earnings	4,683,949			4,600,217
Accumulated other comprehensive loss	(617,106		)	(661,645		)
Treasury stock, at cost (123,130,405 and 123,586,842 shares, respectively)	(4,525,664		)	(4,542,143		)
Total Pitney Bowes Inc. stockholders’ equity (deficit)	91,043			(38,986		)
Total liabilities, noncontrolling interests and stockholders’ equity (deficit)	$	8,062,258		$	8,147,104

See Notes to Condensed Consolidated Financial Statements

5

PITNEY BOWES INC.

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

(Unaudited; in thousands)

	Three Months Ended March 31,
	2012			2011
Cash flows from operating activities:
Net income before attribution of noncontrolling interests	$	163,264		$	90,898
Restructuring payments	(26,245		)	(29,745		)
Special pension plan contributions	(95,000		)	—
Tax payments related to sale of leveraged lease assets	(69,233		)	—
Adjustments to reconcile net income to net cash provided by operating activities:
Gain on sale of leveraged lease assets, net of tax	(12,886		)	—
Depreciation and amortization	64,370			69,318
Stock-based compensation	4,377			3,918
Restructuring charges and asset impairments	—			26,024
Changes in operating assets and liabilities:
(Increase) decrease in accounts receivable	34,798			51,868
(Increase) decrease in finance receivables	63,926			89,611
(Increase) decrease in inventories	925			(11,410		)
(Increase) decrease in other current assets and prepayments	3,023			(835		)
Increase (decrease) in accounts payable and accrued liabilities	(133,169		)	(79,362		)
Increase (decrease) in current and non-current income taxes	53,087			58,197
Increase (decrease) in advance billings	43,166			22,100
Increase (decrease) in other operating capital, net	1,592			6,179
Net cash provided by operating activities	95,995			296,761
Cash flows from investing activities:
Short-term and other investments	(32,949		)	(11,144		)
Capital expenditures	(50,029		)	(34,676		)
Proceeds from sale of leveraged lease assets	105,506			—
Net investment in external financing	(825		)	(1,560		)
Reserve account deposits	(25,674		)	(5,995		)
Net cash used in investing activities	(3,971		)	(53,375		)
Cash flows from financing activities:
Increase (decrease) in notes payable, net	177,830			(7,700		)
Principal payments of long-term obligations	(150,000		)	—
Proceeds from issuance of common stock	2,059			3,500
Dividends paid to stockholders	(74,938		)	(75,423		)
Net cash used in financing activities	(45,049		)	(79,623		)
Effect of exchange rate changes on cash and cash equivalents	12,340			3,943
Increase in cash and cash equivalents	59,315			167,706
Cash and cash equivalents at beginning of period	856,238			484,363
Cash and cash equivalents at end of period	$	915,553		$	652,069
Cash interest paid	$	77,572		$	77,558
Cash income tax payments (refund), net	$	28,148		$	(19,503	)

See Notes to Condensed Consolidated Financial Statements

6

PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands of dollars, unless otherwise noted)

1. Description of Business and Basis of Presentation

Pitney Bowes Inc. and its subsidiaries (PBI, the company, we, us, and our) is a global provider of software, hardware and services that enables both physical and digital communications and that integrates those physical and digital communications channels. We offer a full suite of equipment, supplies, software, services and solutions for managing and integrating physical and digital communication channels. We conduct our business activities in seven reporting segments within two business groups: Small & Medium Business Solutions and Enterprise Business Solutions. See Note 12 for information regarding our reportable segments.

The accompanying unaudited Condensed Consolidated Financial Statements have been prepared in accordance with accounting principles generally accepted in the United States of America (GAAP) for interim financial information and the instructions to Rule 10-01 of Regulation S-X. Accordingly, they do not include all of the information and footnotes required by GAAP for complete financial statements. In addition, the December 31, 2011 Condensed Consolidated Balance Sheet data was derived from audited financial statements, but does not include all disclosures required by GAAP. In management's opinion, all adjustments, including normal recurring adjustments, considered necessary to present fairly our financial position at March 31, 2012, and the results of operations and cash flows for the three months endedMarch 31, 2012 and 2011 have been included. Operating results for the three months endedMarch 31, 2012 are not necessarily indicative of the results that may be expected for any other interim period or the year ending December 31, 2012.

These statements should be read in conjunction with the financial statements and notes thereto included in our Annual Report to Stockholders on Form 10-K for the year ended December 31, 2011 (the 2011 Annual Report). Certain prior year amounts have been reclassified to conform to the current period presentation.

2. Inventories

Inventories at March 31, 2012 and December 31, 2011 consisted of the following:

	March 31, 2012			December 31, 2011
Raw materials and work in process	$	70,472		$	63,216
Supplies and service parts	70,346			68,600
Finished products	64,177			71,958
Inventory at FIFO cost	204,995			203,774
Excess of FIFO cost over LIFO cost	(25,674		)	(25,175		)
Total inventory, net	$	179,321		$	178,599

7

PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands of dollars, unless otherwise noted)

3. Finance Assets

Finance Receivables

Finance receivables are comprised of sales-type lease receivables and unsecured revolving loan receivables. Sales-type leases are generally due in monthly, quarterly or semi-annual installments over periods ranging from three to five years. Loan receivables arise primarily from financing services offered to our customers for postage and related supplies. Loan receivables are generally due each month; however, customers may rollover outstanding balances.

Finance receivables at March 31, 2012 and December 31, 2011 consisted of the following:

	March 31, 2012
	North America			International			Total
Sales-type lease receivables
Gross finance receivables	$	1,692,255		$	459,242		$	2,151,497
Unguaranteed residual values	173,542			21,062			194,604
Unearned income	(337,164		)	(104,739		)	(441,903		)
Allowance for credit losses	(24,914		)	(11,035		)	(35,949		)
Net investment in sales-type lease receivables	1,503,719			364,530			1,868,249
Loan receivables
Loan receivables	415,425			41,296			456,721
Allowance for credit losses	(17,411		)	(1,042		)	(18,453		)
Net investment in loan receivables	398,014			40,254			438,268
Net investment in finance receivables	$	1,901,733		$	404,784		$	2,306,517
	December 31, 2011
	North America			International			Total
Sales-type lease receivables
Gross finance receivables	$	1,727,653		$	460,101		$	2,187,754
Unguaranteed residual values	185,450			20,443			205,893
Unearned income	(348,286		)	(102,618		)	(450,904		)
Allowance for credit losses	(28,661		)	(12,039		)	(40,700		)
Net investment in sales-type lease receivables	1,536,156			365,887			1,902,043
Loan Receivables
Loan receivables	436,631			40,937			477,568
Allowance for credit losses	(20,272		)	(2,458		)	(22,730		)
Net investment in loan receivables	416,359			38,479			454,838
Net investment in finance receivables	$	1,952,515		$	404,366		$	2,356,881

Allowance for Credit Losses and Aging of Receivables

We estimate our finance receivable risks and provide allowances for credit losses accordingly. We establish credit approval limits based on the credit quality of the customer and the type of equipment financed. We believe that our concentration of credit risk is limited because of our large number of customers, small account balances for most of our customers and customer geographic and industry diversification.

Our policy is to discontinue revenue recognition for lease receivables that are more than 120 days past due and for unsecured loan receivables that are more than 90 days past due. We resume revenue recognition when customer payments reduce the account balance aging to 60 days or less past due. We evaluate the adequacy of the allowance for credit losses based on historical loss experience, the nature and volume of our portfolios, adverse situations that may affect a customer's ability to pay and prevailing economic conditions, and make adjustments to the reserves as necessary. This evaluation is inherently subjective and actual results may differ significantly from estimated reserves.

8

PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands of dollars, unless otherwise noted)

We maintain a program for U.S. borrowers in our North America loan portfolio who are experiencing financial difficulties, but are able to make reduced payments over an extended period of time. Upon acceptance into the program, the borrower’s credit line is closed, interest accrual is suspended, the borrower’s minimum required payment is reduced and the account is re-aged and classified as current. There is generally no forgiveness of debt or reduction of balances owed. The loans in the program are considered to be troubled debt restructurings because of the concessions granted to the borrower. At March 31, 2012 and December 31, 2011, loans in this program had a balance of $6 million and $7 million, respectively.

The allowance for credit losses for these modified loans is determined by the difference between cash flows expected to be received from the borrower discounted at the original effective rate and the carrying value of the loan. The allowance for credit losses related to such loans was $2 million at March 31, 2012 and December 31, 2011 and is included in the allowance for credit losses of North America loans in the table below. Management believes that the allowance for credit losses is adequate for these loans and all other loans in the portfolio. Write-offs of loans in the program totaled approximately $1 million for the previous twelve months.

Activity in the allowance for credit losses for finance receivables for the three months endedMarch 31, 2012 was as follows:

	Sales-type Lease Receivables						Loan Receivables
	North America			International			North America			International			Total
Balance at January 1, 2012	$	28,661		$	12,039		$	20,272		$	2,458		$	63,430
Amounts charged to expense	(1,330		)	572			283			(958		)	(1,433		)
Accounts written off	(2,417		)	(1,576		)	(3,144		)	(458		)	(7,595		)
Balance at March 31, 2012	$	24,914		$	11,035		$	17,411		$	1,042		$	54,402

The aging of finance receivables at March 31, 2012 and December 31, 2011 was as follows:

	Sales-type Lease Receivables				Loan Receivables
	North America		International		North America		International		Total
March 31, 2012
< 31 days past due	$	1,604,761	$	432,790	$	394,913	$	39,346	$	2,471,810
> 30 days and < 61 days	35,892		10,495		10,542		970		57,899
> 60 days and < 91 days	25,941		6,238		4,318		509		37,006
> 90 days and < 121 days	7,530		3,756		2,732		151		14,169
> 120 days	18,131		5,963		2,920		320		27,334
Total	$	1,692,255	$	459,242	$	415,425	$	41,296	$	2,608,218
Past due amounts > 90 days
Still accruing interest	$	7,530	$	3,756	$	—	$	—	$	11,286
Not accruing interest	18,131		5,963		5,652		471		30,217
Total	$	25,661	$	9,719	$	5,652	$	471	$	41,503

9

PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands of dollars, unless otherwise noted)

	Sales-type Lease Receivables				Loan Receivables
	North America		International		North America		International		Total
December 31, 2011
< 31 days past due	$	1,641,706	$	434,811	$	414,434	$	38,841	$	2,529,792
> 30 days and < 61 days	41,018		10,152		12,399		1,066		64,635
> 60 days and < 91 days	24,309		5,666		4,362		425		34,762
> 90 days and < 121 days	4,912		3,207		2,328		186		10,633
> 120 days	15,708		6,265		3,108		419		25,500
Total	$	1,727,653	$	460,101	$	436,631	$	40,937	$	2,665,322
Past due amounts > 90 days
Still accruing interest	$	4,912	$	3,207	$	—	$	—	$	8,119
Not accruing interest	15,708		6,265		5,436		605		28,014
Total	$	20,620	$	9,472	$	5,436	$	605	$	36,133

Credit Quality

The extension of credit and management of credit lines to new and existing customers uses a combination of an automated credit score, where available, and a detailed manual review of the customer’s financial condition and, when applicable, the customer’s payment history. Once credit is granted, the payment performance of the customer is managed through automated collections processes and is supplemented with direct follow up should an account become delinquent. We have robust automated collections and extensive portfolio management processes. The portfolio management processes ensure that our global strategy is executed, collection resources are allocated appropriately and enhanced tools and processes are implemented as needed.

We use a third party to score the majority of the North American portfolio on a quarterly basis using a commercial credit score. We do not use a third party to score our International portfolios because the cost to do so is prohibitive, it is a localized process and there is no single credit score model that covers all countries.

The table below shows the North American portfolio at March 31, 2012 and December 31, 2011 by relative risk class (low, medium, high) based on the relative scores of the accounts within each class. The relative scores are determined based on a number of factors, including the company type, ownership structure, payment history and financial information. A fourth class is shown for accounts that are not scored. Absence of a score is not indicative of the credit quality of the account. The degree of risk, as defined by the third party, refers to the relative risk that an account in the next 12 month period may become delinquent.

• Low risk accounts are companies with very good credit scores and are considered to approximate the top 30% of all commercial borrowers.

• Medium risk accounts are companies with average to good credit scores and are considered to approximate the middle 40% of all commercial borrowers.

• High risk accounts are companies with poor credit scores, are delinquent or are at risk of becoming delinquent and are considered to approximate the bottom 30% of all commercial borrowers.

10

PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands of dollars, unless otherwise noted)

	March 31, 2012		December 31, 2011
Sales-type lease receivables
Risk Level
Low	$	1,037,825	$	1,096,676
Medium	504,349		473,394
High	55,059		58,177
Not Scored	95,022		99,406
Total	$	1,692,255	$	1,727,653
Loan receivables
Risk Level
Low	$	253,803	$	269,547
Medium	136,881		115,490
High	18,965		21,081
Not Scored	5,776		30,513
Total	$	415,425	$	436,631

Although the relative score of accounts within each class is used as a factor in determining a customer credit limit, it is not indicative of our actual history of losses due to the business essential nature of our products and services. The aging schedule included above, showing approximately 1.6% of the portfolio as greater than 90 days past due, and the roll-forward schedule of the allowance for credit losses, showing the actual losses for the three months endedMarch 31, 2012 are more representative of the potential loss performance of our portfolio than relative risk based on scores, as defined by the third party.

Leveraged Leases

Our investment in leveraged lease assets consisted of the following:

	March 31, 2012			December 31, 2011
Rental receivables	$	95,737		$	810,306
Unguaranteed residual values	14,104			13,784
Principal and interest on non-recourse loans	(67,713		)	(606,708		)
Unearned income	(9,151		)	(79,111		)
Investment in leveraged leases	32,977			138,271
Less: deferred taxes related to leveraged leases	(21,233		)	(101,255		)
Net investment in leveraged leases	$	11,744		$	37,016

The following is a summary of the components of income from leveraged leases:

	Three Months Ended March 31,
	2012		2011
Pre-tax leveraged lease income	$	793	$	1,536
Income tax effect	19		(82		)
Income from leveraged leases	$	812	$	1,454

During the quarter, we completed a sale of non-U.S. leveraged lease assets to the lessee for cash. The investment in the leveraged lease at the date of sale was $109 million and an after-tax gain of $13 million was recognized. The effects of the sale are not included in the table above.

11

PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands of dollars, unless otherwise noted)

4. Intangible Assets and Goodwill

Intangible assets

Intangible assets at March 31, 2012 and December 31, 2011 consisted of the following:

	March 31, 2012							December 31, 2011
	Gross Carrying Amount		Accumulated Amortization			Net Carrying Amount		Gross Carrying Amount		Accumulated Amortization			Net Carrying Amount
Customer relationships	$	412,020	$	(247,106	)	$	164,914	$	409,489	$	(237,536	)	$	171,953
Supplier relationships	29,000		(19,938		)	9,062		29,000		(19,213		)	9,787
Software & technology	171,519		(147,071		)	24,448		170,286		(143,456		)	26,830
Trademarks & trade names	34,299		(30,953		)	3,346		33,908		(30,076		)	3,832
Non-compete agreements	7,596		(7,475		)	121		7,564		(7,363		)	201
Total intangible assets	$	654,434	$	(452,543	)	$	201,891	$	650,247	$	(437,644	)	$	212,603

Amortization expense for intangible assets was $12 million and $15 million for the three months endedMarch 31, 2012 and 2011, respectively. The future amortization expense for intangible assets as of March 31, 2012 was as follows:

	Amount
Remaining for year ended December 31, 2012	$	32,188
Year ended December 31, 2013	39,022
Year ended December 31, 2014	34,996
Year ended December 31, 2015	31,062
Year ended December 31, 2016	22,875
Thereafter	41,748
Total	$	201,891

Actual amortization expense may differ from the amounts above due to, among other things, fluctuations in foreign currency exchange rates, impairments, future acquisitions and accelerated amortization.

Goodwill

The changes in the carrying amount of goodwill, by reporting segment, for the three months endedMarch 31, 2012 were as follows:

	December 31, 2011		Other (1)		March 31, 2012
North America Mailing	$	352,897	$	4,266	$	357,163
International Mailing	176,285		5,816		182,101
Small & Medium Business Solutions	529,182		10,082		539,264
Production Mail	140,371		1,434		141,805
Software	667,124		2,942		670,066
Management Services	402,723		1,143		403,866
Mail Services	213,455		—		213,455
Marketing Services	194,233		—		194,233
Enterprise Business Solutions	1,617,906		5,519		1,623,425
Total	$	2,147,088	$	15,601	$	2,162,689

(1) Primarily foreign currency translation adjustments.

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PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands of dollars, unless otherwise noted)

5. Debt

During the quarter, we prepaid a $150 million term loan that was scheduled to mature in the fourth quarter of 2012. At March 31, 2012, outstanding commercial paper borrowings were $178 million at a weighted-average interest rate of 0.4%.

In April 2012, we entered into forward starting swap agreements with an aggregate notional value of $150 million to hedge interest rate risk associated with a forecasted issuance of long-term debt.

6. Noncontrolling Interests (Preferred Stockholders’ Equity in Subsidiaries)

Pitney Bowes International Holdings, Inc. (PBIH), a subsidiary, has outstanding 300,000 shares, or $300 million, of perpetual voting preferred stock (the Preferred Stock) held by certain outside institutional investors. The holders of the Preferred Stock are entitled as a group to 25% of the combined voting power of all classes of capital stock of PBIH. All outstanding common stock of PBIH, representing the remaining 75% of the combined voting power of all classes of capital stock, is owned directly or indirectly by the company. The Preferred Stock is entitled to cumulative dividends at a rate of 6.125% for a period of seven years after which it becomes callable and, if it remains outstanding, will yield a dividend that increases by 50% every six months thereafter. No dividends were in arrears at March 31, 2012 or December 31, 2011. There was no change in the carrying value of noncontrolling interests during the period ended March 31, 2012 or the year ended December 31, 2011.

7. Income Taxes

The effective tax rate for the three months endedMarch 31, 2012 and 2011 was 9.3% and 30.9%, respectively. The effective tax rate for the three months endedMarch 31, 2012 includes a $17 million tax benefit from the sale of non-U.S. leveraged lease assets and $22 million of tax benefits arising from the conclusion of tax examinations. The effective tax rate for the three months endedMarch 31, 2011 includes a $9 million tax benefit arising from a favorable conclusion of a foreign tax examination.

As is the case with other large corporations, our tax returns are examined each year by tax authorities in the United States, other countries and local jurisdictions in which we have operations. Except for issues arising out of partnership investments, the IRS examination of tax years 2001-2004 is closed to audit and the examination of years 2005-2008 is expected to be closed to audit by the end of 2012. We have other domestic and international tax filings currently under examination or subject to examination. 

We regularly assess the likelihood of tax adjustments in each of the tax jurisdictions in which we have operations and account for the related financial statement implications.  We believe we have established tax reserves that are appropriate given the possibility of tax adjustments.  However, determining the appropriate level of tax reserves requires judgment regarding the uncertain application of tax law and the possibility of tax adjustments. Future changes in tax reserve requirements could have a material impact, positive or negative, on our results of operations, financial position and cash flows.

13

PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands of dollars, unless otherwise noted)

8. Stockholders’ Equity

Changes in stockholders’ equity for the three months endedMarch 31, 2012 were as follows:

	Preferred stock		Preference stock			Common Stock		Additional Paid-in Capital			Retained earnings			Accumulated other comprehensive loss			Treasury stock			Total equity
Balances at December 31, 2011	$	4	$	659		$	323,338	$	240,584		$	4,600,217		$	(661,645	)	$	(4,542,143	)	$	(38,986	)
Net income	—		—			—		—			158,670			—			—			158,670
Other comprehensive income	—		—			—		—			—			44,539			—			44,539
Cash dividends
Common ($0.375 per share)	—		—			—		—			(74,925		)	—			—			(74,925		)
Preference	—		—			—		—			(13		)	—			—			(13		)
Issuances of common stock	—		—			—		(18,931		)	—			—			16,352			(2,579		)
Conversions to common stock	—		(6		)	—		(121		)	—			—			127			—
Stock-based compensation expense	—		—			—		4,337			—			—			—			4,337
Balance at March 31, 2012	$	4	$	653		$	323,338	$	225,869		$	4,683,949		$	(617,106	)	$	(4,525,664	)	$	91,043

The components of accumulated other comprehensive loss at March 31, 2012 and 2011 were as follows:

	January 1, 2012			Other comprehensive income			March 31, 2012			January 1, 2011			Other comprehensive income			March 31, 2011
Foreign currency translation adjustments	83,952			33,359			117,311			137,521			50,817			188,338
Net unrealized loss (gain) on derivatives	(8,438		)	49			(8,389		)	(10,445		)	(51		)	(10,496		)
Net unrealized gain (loss) on investment securities	4,387			(857		)	3,530			1,439			(125		)	1,314
Net unamortized (loss) gain on pension and postretirement plans	(741,546		)	11,988			(729,558		)	(602,321		)	8,669			(593,652		)
Accumulated other comprehensive (loss) income	$	(661,645	)	$	44,539		$	(617,106	)	$	(473,806	)	$	59,310		$	(414,496	)

9. Fair Value Measurements and Derivative Instruments

We measure certain financial assets and liabilities at fair value on a recurring basis. Fair value is a market-based measure considered from the perspective of a market participant rather than an entity-specific measure. An entity is required to classify certain assets and liabilities measured at fair value based on the following fair value hierarchy that prioritizes the inputs used to measure fair value:

Level 1 – Unadjusted quoted prices in active markets for identical assets and liabilities.

Level 2 – Quoted prices for identical assets and liabilities in markets that are not active, quoted prices for similar assets and liabilities in active markets or other inputs that are observable or can be corroborated by observable market data for substantially the full term of the assets or liabilities.

Level 3 – Unobservable inputs that are supported by little or no market activity, may be derived from internally developed methodologies based on management’s best estimate of fair value and that are significant to the fair value of the asset or liability.

The following tables show, by level within the fair value hierarchy, our financial assets and liabilities that are accounted for at fair value on a recurring basis at March 31, 2012 and December 31, 2011. Financial assets and liabilities are classified in their entirety based on the lowest level of input that is significant to the fair value measurement. Our assessment of the significance of a particular input to the fair value measurement requires judgment and may affect their placement within the fair value hierarchy.

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PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands of dollars, unless otherwise noted)

	March 31, 2012
	Level 1		Level 2			Level 3		Total
Assets:
Investment securities
Money market funds / commercial paper	$	346,024	$	283,575		$	—	$	629,599
Equity securities	—		24,888			—		24,888
Commingled fixed income securities	—		28,152			—		28,152
Debt securities - U.S. and foreign governments, agencies and municipalities	123,302		19,288			—		142,590
Debt securities - corporate	—		33,820			—		33,820
Mortgage-back / asset-back securities	—		136,322			—		136,322
Derivatives
Interest rate swaps	—		14,468			—		14,468
Foreign exchange contracts	—		900			—		900
Total assets	$	469,326	$	541,413		$	—	$	1,010,739
Liabilities:
Derivatives
Foreign exchange contracts	$	—	$	(4,144	)	$	—	$	(4,144	)
Total liabilities	$	—	$	(4,144	)	$	—	$	(4,144	)

	December 31, 2011
	Level 1		Level 2			Level 3		Total
Assets:
Investment securities
Money market funds / commercial paper	$	239,157	$	300,702		$	—	$	539,859
Equity securities	—		22,097			—		22,097
Commingled fixed income securities	—		27,747			—		27,747
Debt securities - U.S. and foreign governments, agencies and municipalities	93,175		19,042			—		112,217
Debt securities - corporate	—		31,467			—		31,467
Mortgage-back / asset-back securities	—		134,262			—		134,262
Derivatives
Interest rate swaps	—		15,465			—		15,465
Foreign exchange contracts	—		4,230			—		4,230
Total assets	$	332,332	$	555,012		$	—	$	887,344
Liabilities:
Derivatives
Foreign exchange contracts	$	—	$	(1,439	)	$	—	$	(1,439	)
Total liabilities	$	—	$	(1,439	)	$	—	$	(1,439	)

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PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands of dollars, unless otherwise noted)

Investment Securities

The valuation of investment securities is based on the market approach using inputs that are observable, or can be corroborated by observable data, in an active marketplace. The following information relates to our classification into the fair value hierarchy:

• Money Market Funds / Commercial Paper: Money market funds typically invest in government securities, certificates of deposit, commercial paper and other highly liquid and low-risk securities. Money market funds are principally used for overnight deposits and are classified as Level 1 when unadjusted quoted prices in active markets are available and as Level 2 when they are not actively traded on an exchange. Direct investments in commercial paper are not listed on an exchange in an active market and are classified as Level 2.

• Equity Securities: Equity securities are comprised of mutual funds investing in U.S. and foreign common stock. These mutual funds are classified as Level 2 as they are not separately listed on an exchange.

• Commingled Fixed Income Securities: Mutual funds that invest in a variety of fixed income securities including securities of the U.S. government and its agencies, corporate debt, mortgage-backed securities and asset-backed securities. Value of the funds is based on the net asset value (NAV) per unit as reported by the fund manager. NAV is based on the market value of the underlying investments owned by each fund, minus its liabilities, divided by the number of shares outstanding. These commingled funds are not listed on an exchange in an active market and are classified as Level 2.

• Debt Securities – U.S. and Foreign Governments, Agencies and Municipalities: Debt securities are classified as Level 1 where active, high volume trades for identical securities exist. Valuation adjustments are not applied to these securities. Debt securities valued using quoted market prices for similar securities or benchmarking model derived prices to quoted market prices and trade data for identical or comparable securities are classified as Level 2.

• Debt Securities – Corporate: Corporate debt securities are valued using recently executed transactions, market price quotations where observable, or bond spreads. The spread data used are for the same maturity as the security. These securities are classified as Level 2.

• Mortgage-Backed Securities (MBS) / Asset-Backed Securities (ABS): These securities are valued based on external pricing indices. When external index pricing is not observable, MBS and ABS are valued based on external price/spread data. These securities are classified as Level 2.

The carrying value of our investment securities at March 31, 2012 and December 31, 2011 was $990 million and $861 million, respectively.

Investment securities include investments held by The Pitney Bowes Bank (PBB). PBB, a wholly-owned subsidiary, is a Utah-chartered Industrial Loan Company (ILC). The bank’s investments at March 31, 2012 were $316 million. These investments were reported on the Condensed Consolidated Balance Sheets as cash and cash equivalents of $27 million, short-term investments of $33 million and other assets of $256 million. The bank’s investments at December 31, 2011 were $282 million and were reported as cash and cash equivalents of $28 million, short-term investments of $11 million and other assets of $243 million.

We have not experienced any write-offs in our investment portfolio. The majority of our MBS are either guaranteed or supported by the U.S. government. Market events have not caused our money market funds to experience declines in their net asset value below $1.00 per share or to incur imposed limits on redemptions. We have no investments in inactive markets which would warrant a possible change in our pricing methods or classification within the fair value hierarchy. Further, we have no investments in auction rate securities.

Derivative Instruments

In the normal course of business, we are exposed to the impact of interest rate changes and foreign currency fluctuations. We limit these risks by following established risk management policies and procedures, including the use of derivatives. We use derivatives to manage the related cost of debt and to limit the effects of foreign exchange rate fluctuations on financial results. We do not use derivatives for trading or speculative purposes. We record our derivative instruments at fair value, and the accounting for changes in the fair value of the derivatives depends on the intended use of the derivative, the resulting designation, and the effectiveness of the instrument in offsetting the risk exposure it is designed to hedge.

As required by the fair value measurements guidance, we have incorporated counterparty credit risk and our credit risk into the fair value measurement of our derivative assets and liabilities, respectively. We derive credit risk from observable data related to credit default swaps. We have not seen a material change in the creditworthiness of those banks acting as derivative counterparties.

The valuation of our interest rate swaps is based on the income approach using a model with inputs that are observable or that can be derived from or corroborated by observable market data. The valuation of our foreign exchange derivatives is based on the

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PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands of dollars, unless otherwise noted)

market approach using observable market inputs, such as forward rates.

The fair value of our derivative instruments at March 31, 2012 and December 31, 2011 was as follows:

Designation of Derivatives	Balance Sheet Location	March 31, 2012		December 31, 2011
Derivatives designated as hedging instruments	Other current assets and prepayments:
	Foreign exchange contracts	$	384	$	780
	Other assets:
	Interest rate swaps	14,468		15,465
	Accounts payable and accrued liabilities:
	Foreign exchange contracts	108		79
Derivatives not designated as hedging instruments	Other current assets and prepayments:
	Foreign exchange contracts	516		3,450
	Accounts payable and accrued liabilities:
	Foreign exchange contracts	4,036		1,360
	Total Derivative Assets	$	15,368	$	19,695
	Total Derivative Liabilities	4,144		1,439
	Total Net Derivative Assets	$	11,224	$	18,256

Interest Rate Swaps

Derivatives designated as fair value hedges include interest rate swaps related to fixed rate debt. Changes in the fair value of both the derivative and item being hedged are recognized in earnings. The following represents the results of fair value hedging relationships for the three months endedMarch 31, 2012 and 2011:

		Three Months Ended March 31,
		Derivative Gain Recognized in Earnings				Hedged Item Expense Recognized in Earnings
Derivative Instrument	Location of Gain (Loss)	2012		2011		2012			2011
Interest rate swaps	Interest expense	$	3,327	$	1,733	$	(10,109	)	$	(4,625	)

Foreign Exchange Contracts

We enter into foreign currency exchange contracts to mitigate the currency risk associated with the anticipated purchase of inventory between affiliates and from third parties. These contracts are designated as cash flow hedges. The effective portion of the gain or loss on the cash flow hedges is included in accumulated other comprehensive income (AOCI) in the period that the change in fair value occurs and is reclassified to earnings in the period that the hedged item is recorded in earnings. At March 31, 2012 and December 31, 2011, we had outstanding contracts associated with these anticipated transactions with a notional amount of $22 million and $19 million, respectively. These contracts had a net asset value of less than $1 million at March 31, 2012 and December 31, 2011.

The amounts included in AOCI at March 31, 2012 will be recognized in earnings within the next 12 months. No amount of ineffectiveness was recorded in earnings for these designated cash flow hedges.

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PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands of dollars, unless otherwise noted)

The following represents the results of cash flow hedging relationships for the three months endedMarch 31, 2012 and 2011:

	Three Months Ended March 31,
	Derivative Gain (Loss) Recognized in AOCI (Effective Portion)						Location of Gain (Loss) (Effective Portion)	Gain (Loss) Reclassified from AOCI to Earnings (Effective Portion)
Derivative Instrument	2012			2011				2012			2011
Foreign exchange contracts	$	(659	)	$	(315	)	Revenue	$	301		$	(9	)
							Cost of sales	(66		)	(262		)
								$	235		$	(271	)

We also enter into foreign exchange contracts to minimize the impact of exchange rate fluctuations on short-term intercompany loans and related interest that are denominated in a foreign currency. The revaluation of the intercompany loans and interest and the mark-to-market adjustment on the derivatives are both recorded in earnings. At March 31, 2012, outstanding foreign exchange contracts to buy or sell various currencies had a net liability value of $3 million. These contracts mature in 2012. At December 31, 2011, outstanding foreign exchange contracts to buy or sell various currencies had a net asset value of $2 million.

The following represents the results of our non-designated derivative instruments for the three months endedMarch 31, 2012 and 2011:

		Three Months Ended March 31,
		Derivative Gain (Loss) Recognized in Earnings
Derivatives Instrument	Location of Derivative Gain (Loss)	2012			2011
Foreign exchange contracts	Selling, general and administrative expense	$	(4,224	)	$	(7,242	)

Credit-Risk-Related Contingent Features

Certain derivative instruments contain credit-risk-related contingent features that would require us to post collateral based on a combination of our long-term senior unsecured debt ratings and the net fair value of our derivatives. At March 31, 2012, we were not required to post any collateral. The maximum amount of collateral that we would have been required to post at March 31, 2012, had the credit-risk-related contingent features been triggered, was $2 million.

Fair Value of Financial Instruments

Our financial instruments include cash and cash equivalents, investment securities, accounts receivable, loan receivables, derivative instruments, account payables and debt. The carrying value for cash and cash equivalents, accounts receivable, loans receivable, and accounts payable approximate fair value because of the short maturity of these instruments.

The fair value of our debt is estimated based on recently executed transactions and market price quotations.  We classify our debt as Level 2 in the fair value hierarchy. The carrying value and estimated fair value of our debt at March 31, 2012 and December 31, 2011 was as follows:

	March 31, 2012		December 31, 2011
Carrying value	$	4,260,628	$	4,233,909
Fair value	$	4,419,066	$	4,364,176

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PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands of dollars, unless otherwise noted)

10. Restructuring Charges and Asset Impairments

2009 Program

In 2009, we implemented a series of strategic transformation initiatives designed to transform and enhance the way we operate as a global company (the 2009 Program). The initiatives were designed to enhance our responsiveness to changing market conditions and create improved processes and systems to further enable us to invest in future growth in areas such as our global customer interactions and product development processes. This program is substantially completed and we do not anticipate any further significant charges under this program. Most of the costs were cash-related charges. The majority of the remaining restructuring payments are expected to be paid through 2014; however, due to certain international labor laws and long-term lease agreements, some payments will extend beyond 2014. We expect that cash flows from operations will be sufficient to fund these payments.

Activity in the reserves for the restructuring actions taken in connection with the 2009 program for the three months endedMarch 31, 2012 was as follows:

	Severance and benefits costs			Other exit costs			Total
Balance at January 1, 2012	$	96,036		$	11,358		$	107,394
Cash payments	(23,923		)	(2,271		)	(26,194		)
Balance at March 31, 2012	$	72,113		$	9,087		$	81,200

2007 Program

In 2007, we announced a program to lower our cost structure, accelerate efforts to improve operational efficiencies, and transition our product line (the 2007 Program). The program included charges primarily associated with older equipment that we had stopped selling upon transition to the new generation of fully digital, networked, and remotely-downloadable equipment. We are not recording additional restructuring charges under the 2007 Program; however, due to international labor laws and long-term lease agreements, we are still making cash payments under this program and expect these payments to be substantially complete by the end of 2012. We expect that cash flows from operations will be sufficient to fund these payments.

Activity in the reserves for the restructuring actions taken in connection with the 2007 program for the three months endedMarch 31, 2012 was as follows:

	Severance and benefits costs			Other exit costs		Total
Balance at January 1, 2012	$	9,000		$	2,717	$	11,717
Cash payments	(51		)	—		(51		)
Balance at March 31, 2012	$	8,949		$	2,717	$	11,666

11. Commitments and Contingencies

Legal Proceedings

In the ordinary course of business, we are routinely defendants in, or party to a number of pending and threatened legal actions. These may involve litigation by or against us relating to, among other things, contractual rights under vendor, insurance or other contracts; intellectual property or patent rights; equipment, service, payment or other disputes with customers; or disputes with employees. Some of these actions may be brought as a purported class action on behalf of a purported class of employees, customers or others.

Our wholly owned subsidiary, Imagitas, Inc., was a defendant in several purported class actions initially filed in six different states. These lawsuits were coordinated in the United States District Court for the Middle District of Florida, In re: Imagitas, Driver’s Privacy Protection Act Litigation (Coordinated, May 28, 2007). Each of these lawsuits alleged that the Imagitas DriverSource program violated the federal Drivers Privacy Protection Act (DPPA). Under the DriverSource program, Imagitas entered into contracts with state governments to mail out automobile registration renewal materials along with third party advertisements, without revealing the personal information of any state resident to any advertiser. The DriverSource program assisted the state in performing its governmental function of delivering these mailings and funding the costs of them. The plaintiffs in these actions were seeking statutory damages under the DPPA. On December 21, 2009, the Eleventh Circuit Court affirmed the District Court’s

19

PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands of dollars, unless otherwise noted)

summary judgment decision in Rine, et al. v. Imagitas, Inc. (United States District Court, Middle District of Florida, filed August 1, 2006) which ruled in Imagitas’ favor and dismissed that litigation. That decision is now final, with no further appeals available. With respect to the remaining state cases, on December 30, 2011, the District Court ruled in Imagitas’ favor and dismissed the litigation. Plaintiff filed a notice of appeal to the Court of Appeals for the Eleventh Circuit. On April 2, 2012, the parties agreed to resolve the matter. The remaining plaintiffs have dismissed their appeal and Imagitas has withdrawn a Motion for Taxation of Costs. This litigation is now concluded with no payments made by Imagitas to plaintiffs.

On October 28, 2009, the company and certain of its current and former officers were named as defendants in NECA-IBEW Health & Welfare Fund v. Pitney Bowes Inc. et al., a class action lawsuit filed in the U.S. District Court for the District of Connecticut.  The complaint asserts claims under the Securities Exchange Act of 1934 on behalf of those who purchased the common stock of the company during the period between July 30, 2007 and October 29, 2007 alleging that the company, in essence, missed two financial projections.  Plaintiffs filed an amended complaint on September 20, 2010. After briefing on the motion to dismiss was completed, the plaintiffs filed a new amended complaint on February 17, 2012. We have moved to dismiss this new amended complaint. Based upon our current understanding of the facts and applicable laws, we do not believe there is a reasonable possibility that any loss will be been incurred.

We expect to prevail in the legal actions above; however, as litigation is inherently unpredictable, there can be no assurance in this regard. If the plaintiffs do prevail, the results may have a material effect on our financial position, future results of operations or cash flows.

12. Segment Information

We conduct our business activities in seven reporting segments within two business groups, Small & Medium Business Solutions and Enterprise Business Solutions. The principal products and services of each of our reporting segments are as follows:

Small & Medium Business Solutions:

North America Mailing: Includes the U.S. and Canadian revenue and related expenses from the sale, rental and financing of our mail finishing, mail creation, shipping equipment and software; supplies; support and other professional services; and payment solutions.

International Mailing: Includes the revenue and related expenses from the sale, rental and financing of our mail finishing, mail creation, shipping equipment and software; supplies; support and other professional services; and payment solutions outside North America.

Enterprise Business Solutions:

Production Mail: Includes the worldwide revenue and related expenses from the sale, support and other professional services of our high-speed, production mail systems, sorting and production print equipment and related software.

Software: Includes the worldwide revenue and related expenses from the sale and support services of non-equipment-based mailing, customer relationship and communication and location intelligence software.

Management Services: Includes worldwide revenue and related expenses from facilities management services; secure mail services; reprographic, document management services; and litigation support and eDiscovery services.

Mail Services: Includes worldwide revenue and related expenses from presort mail services and cross-border mail services.

Marketing Services: Includes revenue and related expenses from direct marketing services for targeted customers.

Segment earnings before interest and taxes (EBIT), a non-GAAP measure, is determined by deducting from segment revenue the related costs and expenses attributable to the segment. Segment EBIT excludes interest, taxes, general corporate expenses not allocated to a particular business segment, restructuring charges, asset impairments and goodwill charges which are recognized on a consolidated basis. Management uses segment EBIT to measure profitability and performance at the segment level. Segment EBIT may not be indicative of our overall consolidated performance and therefore, should be read in conjunction with our consolidated results of operations.

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PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands of dollars, unless otherwise noted)

Revenue and EBIT by business segment for the three months endedMarch 31, 2012 and 2011 is as follows:

	Three Months Ended March 31,
	2012		2011
Revenue:
North America Mailing	$	461,305	$	509,039
International Mailing	168,014		170,533
Small & Medium Business Solutions	629,319		679,572
Production Mail	115,016		131,606
Software	100,327		95,985
Management Services	230,630		241,624
Mail Services	150,156		144,283
Marketing Services	30,208		29,999
Enterprise Business Solutions	626,337		643,497
Total revenue	$	1,255,656	$	1,323,069

	Three Months Ended March 31,
	2012			2011
EBIT:
North America Mailing	$	178,171		$	179,661
International Mailing	19,997			23,193
Small & Medium Business Solutions	198,168			202,854
Production Mail	2,779			7,174
Software	10,692			5,512
Management Services	13,315			21,029
Mail Services	31,905			10,265
Marketing Services	4,817			4,160
Enterprise Business Solutions	63,508			48,140
Total EBIT	261,676			250,994
Reconciling items:
Interest, net (1)	(48,773		)	(50,595		)
Corporate and other expenses	(54,212		)	(40,201		)
Restructuring charges and asset impairments	—			(26,024		)
Income from continuing operations before income taxes	$	158,691		$	134,174

(1) Includes financing interest expense, other interest expense and interest income.

21

PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands of dollars, unless otherwise noted)

13. Pensions and Other Benefit Programs

Defined Benefit Pension Plans

The components of net periodic benefit cost for defined benefit pension plans for the three months endedMarch 31, 2012 and 2011 were as follows:

	Three Months Ended March 31,
	United States						Foreign
	2012			2011			2012			2011
Service cost	$	4,954		$	5,023		$	2,018		$	1,885
Interest cost	20,603			21,939			6,923			7,057
Expected return on plan assets	(30,618		)	(29,818		)	(8,023		)	(7,945		)
Amortization of transition credit	—			—			(2		)	(2		)
Amortization of prior service cost	205			36			28			44
Recognized net actuarial loss	13,314			9,414			3,496			2,738
Settlement	—			392			—			—
Curtailment	—			1,702			—			—
Net periodic benefit cost	$	8,458		$	8,688		$	4,440		$	3,777

As previously disclosed in our 2011 Annual Report, we expect to contribute about $100 million to our U.S. pension plans and about $30 million to our foreign pension plans in 2012. Through March 31, 2012, we contributed $87 million and $16 million to our U.S. and foreign pension plans, respectively. This includes the special contributions of $95 million. We will continue to assess our funding alternatives as the year progresses.

Nonpension Postretirement Benefit Plans

The components of net periodic benefit cost for nonpension postretirement benefit plans for the three months endedMarch 31, 2012 and 2011 were as follows:

	Three Months Ended March 31,
	2012			2011
Service cost	$	891		$	871
Interest cost	3,075			3,471
Amortization of prior service credit	(523		)	(565		)
Amortization of net loss	2,367			1,994
Special termination benefits	—			67
Curtailment	—			850
Net periodic benefit cost	$	5,810		$	6,688

Contributions for benefit payments were $6 million for each of the three months ended March 31, 2012 and 2011.

22

PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands of dollars, unless otherwise noted)

14. Earnings per Share

The calculation of basic and diluted earnings per share for the three months endedMarch 31, 2012 and 2011 is presented below. The sum of earnings per share amounts may not equal the totals due to rounding.

	Three Months Ended March 31,
	2012			2011
Numerator:
Amounts attributable to common stockholders:
Income from continuing operations	$	139,338		$	88,186
Income (loss) from discontinued operations	19,332			(1,882		)
Net income (numerator for diluted EPS)	158,670			86,304
Less: Preference stock dividend	(13		)	(15		)
Income attributable to common stockholders (numerator for basic EPS)	$	158,657		$	86,289
Denominator (in thousands):
Weighted-average shares used in basic EPS	199,960			203,690
Effect of dilutive shares:
Preferred stock	2			2
Preference stock	398			455
Stock plans	312			48
Weighted-average shares used in diluted EPS	200,672			204,195
Basic earnings per share:
Income from continuing operations	$	0.70		$	0.43
Income (loss) from discontinued operations	0.10			(0.01		)
Net income	$	0.79		$	0.42
Diluted earnings per share:
Income from continuing operations	$	0.69		$	0.43
Income (loss) from discontinued operations	0.10			(0.01		)
Net income	$	0.79		$	0.42
Anti-dilutive shares (in thousands):
Anti-dilutive shares not used in calculating diluted weighted-average shares	13,811			14,337

15. Discontinued Operations

During the quarter ended March 31, 2012, we recognized $19 million of tax benefits in discontinued operations arising from the conclusion of tax examinations. Issues under review related to our Capital Services business that was sold in 2006.

23

Item 2: Management’s Discussion and Analysis ofFinancial Condition and Results of Operations

Forward-Looking Statements

This Management’s Discussion and Analysis of Financial Condition and Results of Operations (MD&A) contains statements that are forward-looking. We want to caution readers that any forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934 in this Form 10-Q may change based on various factors. These forward-looking statements are based on current expectations and assumptions that are subject to risks and uncertainties and actual results could differ materially. Words such as “estimate”, “target”, “project”, “plan”, “believe”, “expect”, “anticipate”, “intend”, and similar expressions may identify such forward-looking statements. We undertake no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. Factors which could cause future financial performance to differ materially from the expectations as expressed in any forward-looking statement made by or on our behalf include, without limitation:

• timely development and acceptance of new products

• success in gaining product approval in new markets where regulatory approval is required

• successful entry into new markets

• changes in postal or banking regulations

• declining physical mail volumes

• impact on mail volume resulting from current concerns over the use of the mail for transmitting harmful biological agents

• mailers’ utilization of alternative means of communication or competitors’ products

• our success at managing costs associated with our strategy of outsourcing functions and operations not central to our business

• our success at managing customer credit risk

• third-party suppliers’ ability to provide product components, assemblies or inventories

• negative developments in economic conditions, including adverse impacts on customer demand

• changes in international or national political conditions, including any terrorist attacks

• interrupted use of key information systems

• intellectual property infringement claims

• changes in privacy laws

• significant increases in pension, health care and retiree medical costs

• changes in interest rates and foreign currency fluctuations

• regulatory approvals and satisfaction of other conditions to consummate and integrate any acquisitions

• income tax adjustments or other regulatory levies for prior audit years and changes in tax laws or regulations

• acts of nature

The following discussion and analysis of our financial condition and results of operations should be read in conjunction with our Condensed Consolidated Financial Statements contained in this report and our Annual Report to Stockholders on Form 10-K for the year ended December 31, 2011 (2011 Annual Report). All table amounts are presented in millions of dollars, unless otherwise stated. Table amounts may not sum to the total due to rounding.

Overview

For the first quarter of 2012, revenue decreased5% to $1,256 million compared to the prior year, primarily driven by decreases in equipment sales (9%), supplies revenue (8%), rental revenue (10%) and financing revenue (10%). Foreign currency translation had a 1% unfavorable impact on revenue.

Net income from continuing operations attributable to common stockholders was $139 million, or $0.69 per diluted share for the quarter compared to $88 million or $0.43 per diluted share for the same period in the prior year. These results include the following items:

• We completed a sale of non-U.S. leveraged lease assets resulting in an after-tax gain of $13 million;

• We recognized in other income $7 million from additional insurance recoveries related to the February 2011 fire at our Dallas presort facility;

• Our tax provision includes $22 million of tax benefits arising from the findings of various tax examinations.

For the three months endedMarch 31, 2012, cash flow generated from operations was $96 million. We also received cash of $106 million from the sale of leveraged lease assets and issued $178 million of commercial paper. We used cash to repay $150 million of long-term debt, pay $75 million of dividends to stockholders and fund capital investments of $50 million.

24

Outlook

The worldwide economy and business environment continue to cause many of our customers to remain cautious about spending; however, we continue to make progress in delivering new customer communications solutions that meet the needs of our broad range of customers. Small and Medium Business Solutions (SMB) revenue are expected to continue to be challenged by the gradual decline in physical mail volumes as alternative means of communications evolve and gain further acceptance. We anticipate a gradual improvement in equipment sales trends, particularly in the second half of 2012 due, in part, to global sales of our Connect+^TM communications systems. But a recovery in overall SMB revenues will lag any recovery in equipment sales. We also anticipate revenue growth in certain of our Enterprise Business Solutions segments from increased demand for multi-year software licensing agreements and continued expansion in Mail Services operations.

We will continue our focus on streamlining our business operations and creating more flexibility in our cost structure. Our growth strategies will focus on leveraging our expertise in physical communications with our expanding capabilities in digital and hybrid communications. We see long-term opportunities and will continue to develop and invest in products, software, services and solutions that help customers grow their business by more effectively managing their physical and digital communications with their customers. We plan to increase our investment in the second quarter in digital and hybrid solutions. To fund these investments, we are expanding upon our productivity initiatives.

We expect our mix of revenue to continue to change, with a greater percentage of revenue coming from enterprise related products and solutions. We also expect to roll out other digitally-based products and services but do not expect them to have a significant impact on our revenues for 2012.

25

RESULTS OF OPERATIONS

First Quarter 2012 compared to First Quarter 2011

Business segment results

We conduct our business activities in seven reporting segments within two business groups, Small & Medium Business Solutions and Enterprise Business Solutions. The following table shows revenue and EBIT by business segment for the three months ended March 31, 2012 and 2011. Segment EBIT, a non-GAAP measure, is determined by deducting from segment revenue the related costs and expenses attributable to the segment. Segment EBIT excludes interest, taxes, general corporate expenses not allocated to a particular business segment, restructuring charges, asset impairments and goodwill charges, which are recognized on a consolidated basis. Management uses segment EBIT to measure profitability and performance at the segment level. Segment EBIT may not be indicative of our overall consolidated performance and therefore, should be read in conjunction with our consolidated results of operations. Refer to Note 12 to the Condensed Consolidated Financial Statements for a reconciliation of segment EBIT to income from continuing operations before income taxes.

	Three Months Ended March 31,
	Revenue						EBIT
	2012		2011		% change		2012		2011		% change
North America Mailing	$	461	$	509	(9	)%	$	178	$	180	(1	)%
International Mailing	168		171		(1	)%	20		23		(14	)%
Small & Medium Business Solutions	629		680		(7	)%	198		203		(2	)%
Production Mail	115		132		(13	)%	3		7		(61	)%
Software	100		96		5	%	11		6		94	%
Management Services	231		242		(5	)%	13		21		(37	)%
Mail Services	150		144		4	%	32		10		211	%
Marketing Services	30		30		1	%	5		4		16	%
Enterprise Business Solutions	626		643		(3	)%	64		48		32	%
Total	$	1,256	$	1,323	(5	)%	$	262	$	251	4	%

Small & Medium Business Solutions

During the quarter, Small & Medium Business Solutions revenue decreased7% to $629 million and EBIT decreased2% to $198 million compared to the prior year. Within the Small & Medium Business Solutions group during the quarter:

North America Mailing revenue decreased9% to $461 million compared to the prior year. Equipment sales declined 6% as continued concerns about economic conditions caused customers to delay purchases of new equipment and extend leases of existing equipment. Financing revenue declined 10% due to declining equipment sales in prior periods and supplies revenue declined 13% due to lower volumes. Rental revenue declined 11%, due in part to fewer meters in service and lower mail volumes, and a one-time adjustment to deferred revenue which reduced rental revenue by approximately 3%. EBIT decreased1% to $178 million compared to the prior year due to the decline in revenue; however, EBIT margin improved as a result of ongoing productivity improvements and lower credit losses.

International Mailing revenue decreased1% to $168 million compared to the prior year; however, excluding the impact of foreign currency translation, International Mailing revenue was up 1%. Excluding the effects of foreign currency, equipment sales increased 7% primarily due to an increase in sales in France due to a higher mix of equipment sales revenue compared to rentals revenue and higher sales in the Nordics, but was substantially offset by a decline in financing revenue of 7% as a result of lower equipment sales in prior periods. EBIT decreased14% to $20 million compared to the prior year due to the sale of lower margin products.

Enterprise Business Solutions

During the quarter, Enterprise Business Solutions revenue decreased3% to $626 million but EBIT increased32% to $64 million compared to the prior year. Foreign currency translation had an unfavorable impact on revenue of 1%. Within the Enterprise Business Solutions group during the quarter:

Production Mail revenue decreased13% to $115 million compared to the prior year primarily due to lower equipment sales as customers continue to prolong finalizing capital investment decisions and retain their existing equipment, particularly in the United States. Foreign currency translation had an unfavorable impact on revenue of 1%. Production Mail EBIT decreased61% to $3 million compared to the prior year due to lower revenue and the sale of lower margin products in the quarter.

26

Software revenue increased5% to $100 million compared to the prior year due to higher licensing revenue in the United States. EBIT increased94% to $11 million compared to the prior year due to the increase in revenue and lower amortization expense.

Management Services revenue decreased5% to $231 million and EBIT decreased37% to $13 million compared to the prior year primarily due to account contractions and terminations in prior periods and pricing pressure on new business and contract renewals. Foreign currency translation had an unfavorable impact of 1% on revenue.

Mail Services revenue increased4% to $150 million and EBIT increased211% to $32 million compared to the prior year. However, prior period revenue and EBIT were adversely impacted by $7 million due to the fire that destroyed our Dallas presort facility and current period EBIT includes a benefit of $7 million from fire-related insurance recoveries. Excluding these items, revenue for the quarter was down 1% and EBIT increased 42% compared to the prior year. Revenue for the quarter benefited from higher standard mail volumes but was offset by a reduction in cross-border mail and package shipments. The underlying improvement in EBIT was due to the higher standard mail volumes in our Presort business and lower international shipping charges in our International Mail Services business.

Marketing Services revenue increased1% due to an increase in the number of household moves compared to the prior year. EBIT increased16% compared to the prior year due to margin improvements from productivity initiatives.

Revenues and cost of revenues by source

The following tables show revenues and costs of revenues by source for the three months ended March 31, 2012 and 2011.

Revenue
	Three Months Ended March 31,
	2012		2011		% change
Equipment sales	$	220	$	242	(9	)%
Supplies	76		83		(8	)%
Software	104		100		5	%
Rentals	140		157		(10	)%
Financing	127		141		(10	)%
Support services	174		179		(3	)%
Business services	414		423		(2	)%
Total revenue	$	1,256	$	1,323	(5	)%

Cost of revenue
	Three Months Ended March 31,
					Percentage of Revenue
	2012		2011		2012		2011
Cost of equipment sales	$	97	$	115	44.0	%	47.5	%
Cost of supplies	24		26		31.3	%	31.6	%
Cost of software	21		25		20.2	%	25.3	%
Cost of rentals	30		36		21.5	%	22.9	%
Financing interest expense	21		23		16.7	%	16.6	%
Cost of support services	115		115		66.3	%	64.5	%
Cost of business services	319		334		77.0	%	78.8	%
Total cost of revenue	$	627	$	674	50.0	%	51.0	%

Equipment sales

Equipment sales revenue decreased9% to $220 million compared to the prior year as continued concerns about economic conditions resulted in customers delaying purchases of new equipment and extending leases of existing equipment. Foreign currency translation had an unfavorable impact of 1%. Cost of equipment sales as a percentage of revenue was 44.0% compared to 47.5% in the prior year primarily due to the mix of higher margin product sales in the mailing businesses and lease extensions.

27

Supplies

Supplies revenue decreased8% to $76 million compared to the prior year due to reduced mail volumes and fewer installed meters worldwide. Foreign currency translation had an unfavorable impact of 1%. Cost of supplies as a percentage of revenue improved to 31.3% compared with 31.6% in the prior year.

Software

Software revenue increased5% to $104 million compared to the prior year primarily due to higher licensing revenue in the United States. Cost of software as a percentage of revenue improved to 20.2% compared with 25.3% in the prior year due to the increase in licensing revenue and lower amortization expense.

Rentals

Rentals revenue decreased10% to $140 million compared to the prior year, primarily due to a one-time adjustment to deferred revenue which reduced rental revenue in the mailing businesses by 4% and lower mail volumes and fewer meters in service worldwide accounting for the remaining decrease. Cost of rentals as a percentage of revenue improved to 21.5% compared to 22.9% in the prior year due to lower depreciation from lease extensions.

Financing

Financing revenue decreased10% to $127 million compared to the prior year due to lower equipment sales in prior periods. Financing interest expense as a percentage of revenue was 16.7% compared to 16.6% in the prior year. In computing our financing interest expense, which represents our cost of borrowing associated with the generation of financing revenue, we assume a 10:1 leveraging ratio of debt to equity and apply our overall effective interest rate to the average outstanding finance receivables.

Support Services

Support services revenue decreased3% to $174 million compared to the prior year due to lower new mailing equipment placements worldwide. Foreign currency translation had an unfavorable impact of 1%. Cost of support services as a percentage of revenue increased to 66.3% compared with 64.5% in the prior year primarily due to lower pricing on new placements in Europe.

Business Services

Business services revenue decreased2% to $414 million compared to the prior year. The decrease is primarily due to account contractions and terminations in prior periods and pricing pressures on new business and contract renewals in our Management Services business. Cost of business services as a percentage of revenue decreased to 77.0% compared with 78.8% in the prior year primarily due to higher standard mail volumes in our Presort business and lower international shipping charges in our International Mail Services business.

Selling, general and administrative (SG&A)

SG&A expense decreased4% compared to the prior year due to prior and ongoing cost-cutting and productivity initiatives.

Other income, net

Other income, net of $3 million is comprised of income of $7 million from the recognition of insurance proceeds in connection with the 2011 fire at our Dallas presort facility partially offset by a pretax loss of $4 million on the sale of non-U.S. leveraged lease assets.

Income taxes

The effective tax rate for the three months endedMarch 31, 2012 and 2011 was 9.3% and 30.9%, respectively. The provision for income taxes for the 2012 quarter includes a $17 million tax benefit from the aforementioned sale of leveraged lease assets and $22 million of tax benefits arising from the conclusion of various tax examinations.

Discontinued operations

See Note 15 to the unaudited Condensed Consolidated Financial Statements.

Preferred stock dividends of subsidiaries attributable to noncontrolling interests

See Note 6 to the unaudited Condensed Consolidated Financial Statements.

28

LIQUIDITY AND CAPITAL RESOURCES

We believe that cash flow from operations, existing cash and investments, as well as borrowing capacity under our commercial paper program should be sufficient to support our business operations, interest and dividend payments, share repurchases, capital expenditures, and to cover customer deposits. We have the ability to supplement this short-term liquidity, if necessary, and fund the long-term needs of our business through broad access to capital markets, a credit line facility, and our effective shelf registration statement. At March 31, 2012 and December 31, 2011, cash and cash equivalents and short-term investments on hand were $951 million and $869 million, respectively.

Cash and cash equivalents held by our foreign subsidiaries are generally used to support the liquidity needs of these subsidiaries. Most of these amounts could be repatriated to the United States but would be subject to additional taxes. Repatriation of some foreign balances is restricted by local laws. It is our intention to permanently reinvest substantially all of these funds in our foreign operations. Cash and cash equivalents held by our foreign subsidiaries at March 31, 2012 and December 31, 2011 were $552 million and $538 million, respectively.

We continuously review our liquidity profile through published credit ratings and the credit default swap market. We monitor the creditworthiness of those banks acting as derivative counterparties, depository banks or credit providers. There has not been a material variation in the underlying sources of cash flows currently used to finance our operations, and we have had consistent access to the commercial paper market.

Cash Flow Summary

The change in cash and cash equivalents is as follows:

	Three Months Ended March 31,
	2012			2011
Net cash provided by operating activities	$	96		$	297
Net cash used in investing activities	(4		)	(53		)
Net cash used in financing activities	(45		)	(80		)
Effect of exchange rate changes on cash and cash equivalents	12			4
Increase in cash and cash equivalents	$	59		$	168

2012 Cash Flows

Net cash provided by operating activities consists primarily of net income adjusted for non-cash items and changes in operating assets and liabilities. Cash collections of finance and accounts receivables in excess of new billings contributed $99 million of cash, the timing of tax payments contributed $53 million of cash and higher advance billings contributed $43 million of cash. Uses of cash included payments of accounts payable and accrued liabilities of $133 million, primarily due to lower payroll related accruals and the payment of interest, special contributions to our pension plans of $95 million, tax payments related to the sale of leveraged lease assets of $69 million and restructuring payments of $26 million.

Net cash used in investing activities consisted of capital expenditures of $50 million, the net purchase of investment securities of $33 million and a decrease in reserve deposits at the Pitney Bowes Bank of $26 million. These uses were principally offset by proceeds of $106 million from the sale of leveraged lease assets.

Net cash used in financing activities consisted primarily of dividend payments to stockholders of $75 million and the repayment of our long-term debt of $150 million, partially offset by an increase in commercial paper borrowings of $178 million.

2011 Cash Flows

Net cash provided by operating activities included decreases in finance receivable and accounts receivable balances of $90 million and $52 million, respectively. Due to declining equipment sales, finance receivables have declined as cash collections exceed the financing of new business. Similarly, accounts receivables have declined primarily due to cash collections in excess of new billings. In addition, the timing of tax payments and tax refunds received contributed $58 million. Partially offsetting these positive impacts were $30 million in restructuring payments and a reduction in accounts payable and accrued liabilities of $79 million primarily due to the timing of payments.

Net cash used in investing activities consisted of capital expenditures of $35 million and the net purchase of investment securities of $11 million.

Net cash used in financing activities consisted primarily of dividend payments to stockholders of $75 million and net payments on commercial paper borrowings of $8 million.

29

Financings and Capitalization

We are a Well-Known Seasoned Issuer with the SEC, which allows us to issue debt securities, preferred stock, preference stock, common stock, purchase contracts, depositary shares, warrants and units in an expedited fashion. We have a commercial paper program that is an important source of liquidity for us and, at March 31, 2012, we had a committed credit facility of $1.25 billion to support our commercial paper issuances. In April 2012, this credit facility was terminated and we entered into a new committed credit facility (Credit Agreement). The new Credit Agreement has a four-year term and provides credit commitments in the aggregate amount of $1 billion. The Credit Agreement contains affirmative and negative covenants that we believe are usual and customary for senior unsecured credit agreements, including a financial covenant requiring a maximum of a 3.5 to 1.0 adjusted leverage ratio, which is the ratio of total adjusted debt to adjusted consolidated EBITDA, each as defined in the Credit Agreement. We have not drawn upon the Credit Agreement.

At March 31, 2012, outstanding commercial paper borrowings were $178 million at a weighted-average interest rate of 0.40%. During the three months endedMarch 31, 2012, commercial paper borrowings averaged $73 million at a weighted-average interest rate of 0.29% and the maximum amount outstanding at any time was $270 million.

During the quarter, we prepaid a $150 million term loan that was scheduled to mature in the fourth quarter of 2012. We currently have an additional $400 million of long-term debt scheduled to mature in the fourth quarter of 2012.

In April 2012, we entered into forward starting swap agreements with an aggregate notional value of $150 million to hedge interest rate risk associated with a forecasted issuance of long-term debt.

We contributed a total of $87 million to our U.S. pension plan and $16 million to our foreign pension plans in the quarter, which included the special contributions of $95 million. We anticipate making additional contributions of approximately $15 million to each of our U.S. and foreign pension plans during the year. We will reassess our funding alternatives as the year progresses.

On April 9, 2012, our Board of Directors declared a cash dividend of $0.375 per share, payable June 12, 2012 to stockholders of record on May 11, 2012.

Regulatory Matters

There have been no significant changes to the regulatory matters disclosed in our 2011 Annual Report.

30

Item 3: Quantitative and Qualitative Disclosures about Market Risk

There were no material changes to the disclosures made in the 2011 Annual Report regarding this matter.

Item 4: Controls and Procedures

Disclosure controls and procedures are designed to reasonably assure that information required to be disclosed in reports filed or submitted under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the Securities and Exchange Commission’s rules and forms. Disclosure controls and procedures are also designed to reasonably assure that such information is accumulated and communicated to our management, including our Chief Executive Officer (CEO) and Chief Financial Officer (CFO), as appropriate to allow timely decisions regarding required disclosure.

Under the direction of our CEO and CFO, we evaluated our disclosure controls and procedures (as defined in Rule 13a-15(e) or Rule 15d-15(e) under the Securities Exchange Act of 1934, as amended (the Exchange Act)) and internal control over financial reporting. Our CEO and CFO concluded that such disclosure controls and procedures were effective as of March 31, 2012, based on the evaluation of these controls and procedures required by paragraph (b) of Rule 13a-15 or Rule 15d-15 under the Exchange Act. In addition, no changes in internal control over financial reporting occurred during the three months ended March 31, 2012 that have materially affected, or are reasonably likely to materially affect, such internal control over financial reporting. It should be noted that any system of controls is based in part upon certain assumptions designed to obtain reasonable (and not absolute) assurance as to its effectiveness, and there can be no assurance that any design will succeed in achieving its stated goals. Notwithstanding this caution, the disclosure controls and procedures are designed to provide reasonable assurance of achieving their stated objectives, and the CEO and CFO have concluded that the disclosure controls and procedures are effective at that reasonable assurance level.

31

PART II. OTHER INFORMATION

Item 1: Legal Proceedings

See Note 11 to the unaudited Condensed Consolidated Financial Statements.

Item 1A: Risk Factors

There were no material changes to the risk factors identified in the 2011 Annual Report.

Item 2: Unregistered Sales of Equity Securities and Use of Proceeds

Repurchases of Equity Securities

We periodically repurchase shares of our common stock to manage the dilution created by shares issued under employee stock plans and for other purposes in the open market. At March 31, 2012, we have remaining authorization to repurchase up to $50 million of our common stock. There were no share repurchases during the quarter ended March 31, 2012.

Item 6: Exhibits

See Index of Exhibits.

32

Signatures

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

		PITNEY BOWES INC.
Date:	May 8, 2012
		/s/ Michael Monahan
		Michael Monahan
		Executive Vice President and Chief Financial Officer
		(Principal Financial Officer)
		/s/ Steven J. Green
		Steven J. Green
		Vice President – Finance and Chief Accounting Officer
		(Principal Accounting Officer)

33

Exhibit Index

Exhibit Number	Description	Status or incorporation by reference
(12)	Computation of ratio of earnings to fixed charges	Exhibit 12
(31.1)	Certification of Chief Executive Officer Pursuant to Rules 13a-14(a) and 15d-14(a) under the Securities Exchange Act of 1934, as amended	Exhibit 31.1
(31.2)	Certification of Chief Financial Officer Pursuant to Rules 13a-14(a) and 15d-14(a) under the Securities Exchange Act of 1934, as amended	Exhibit 31.2
(32.1)	Certification of Chief Executive Officer Pursuant to 18 U.S.C. Section 1350	Exhibit 32.1
(32.2)	Certification of Chief Financial Officer Pursuant to 18 U.S.C. Section 1350	Exhibit 32.2
101.INS	XBRL Report Instance Document
101.SCH	XBRL Taxonomy Extension Schema Document
101.CAL	XBRL Taxonomy Calculation Linkbase Document
101.DEF	XBRL Taxonomy Definition Linkbase Document
101.LAB	XBRL Taxonomy Label Linkbase Document
101.PRE	XBRL Taxonomy Presentation Linkbase Document

34

EX-12

Exhibit (12)

PITNEY BOWES INC.

COMPUTATION OF RATIO OF EARNINGS TO FIXED CHARGES

	Three Months Ended March 31,
(Dollars in thousands)	2012		2011
Income from continuing operations before income taxes	$	158,691	$	134,174
Add:
Interest expense (2)	50,506		51,817
Portion of rents representative of the interest factor	8,871		9,806
Amortization of capitalized interest (1)	243		429
Income as adjusted	$	218,311	$	196,226
Fixed charges:
Interest expense (2)	$	50,506	$	51,817
Portion of rents representative of the interest factor	8,871		9,806
Noncontrolling interests (preferred stock dividends of subsidiaries), excluding taxes	6,950		6,644
Total fixed charges	$	66,327	$	68,267
Ratio of earnings to fixed charges	3.29		2.87

(1) The computation of the ratio of earnings to fixed charges has been computed by dividing income from continuing operations before income taxes as adjusted by fixed charges. Included in fixed charges is one-third of rental expense as the representative portion of interest.

(2) Interest expense includes both financing interest expense and other interest expense.

EX-31.1

Exhibit (31.1)

CERTIFICATION PURSUANT TO

SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002

I, Murray D. Martin, certify that:

1. I have reviewed this quarterly report on Form 10-Q of Pitney Bowes Inc.;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4. The registrant’s other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a. Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

b. Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c. Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

d. Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5. The registrants other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

a. All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

b. Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

Date: May 8, 2012

/s/ Murray D. Martin

Murray D. Martin

Chairman, President and Chief Executive Officer

EX-31.2

Exhibit (31.2)

CERTIFICATION PURSUANT TO

SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002

I, Michael Monahan, certify that:

1. I have reviewed this quarterly report on Form 10-Q of Pitney Bowes Inc.;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4. The registrant’s other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a. Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

b. Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c. Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

d. Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5. The registrant’s other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

a. All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

b. Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

Date: May 8, 2012

/s/ Michael Monahan

Michael Monahan

Executive Vice President and Chief Financial Officer

EX-32.1

Exhibit (32.1)

CERTIFICATION PURSUANT TO

18 U.S.C. SECTION 1350

AS ADOPTED PURSUANT TO

SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

In connection with the Quarterly Report of Pitney Bowes Inc. (the “Company”) on Form 10-Q for the period ended March 31, 2012 as filed with the Securities and Exchange Commission on the date hereof (the “Report”), I, Murray D. Martin, Chief Executive Officer of the Company, certify, to the best of my knowledge, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that:

(1) The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934, as amended; and

(2) The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

/s/ Murray D. Martin

Murray D. Martin

Chairman, President and Chief Executive Officer

Date:    May 8, 2012

EX-32.2

Exhibit (32.2)

CERTIFICATION PURSUANT TO

18 U.S.C. SECTION 1350

AS ADOPTED PURSUANT TO

SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

In connection with the Quarterly Report of Pitney Bowes Inc. (the “Company”) on Form 10-Q for the period ended March 31, 2012 as filed with the Securities and Exchange Commission on the date hereof (the “Report”), I, Michael Monahan, Chief Financial Officer of the Company, certify, to the best of my knowledge, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that:

(1) The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934, as amended; and

(2) The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

/s/ Michael Monahan

Michael Monahan

Executive Vice President and Chief Financial Officer

Date:    May 8, 2012

XML

Noncontrolling Interests (Preferred Stockholders' Equity in Subsidiaries) (Details) (USD $) In Millions, except Share data, unless otherwise specified	3 Months Ended
	Mar. 31, 2012
Noncontrolling Interest [Line Items]
Subsidiary Capital Stock Combined Voting Power Preferred	25.00%
Subsidiary Capital Stock Combined Voting Power Common Stock	75.00%
Redeemable Preferred Stock Member
Noncontrolling Interest [Line Items]
Preferred stock-perpetual voting variable term shares issued	300,000
Preferred stock-perpetual voting, total issuance dollar value	$ 300
Preferred stock-perpetual voting, dividend rate	6.125%
Preferred stock-perpetual voting, cumulative dividend period	7 years
Preferred stock-perpetual voting, dividend increase percentage each interval once shares become callable	50.00%
Preferred stock-perpetual voting, dividend increase interval once shares become callable	6 months

XML

Discontinued Operations (Details) (USD $) In Thousands, unless otherwise specified	3 Months Ended
	Mar. 31, 2012	Mar. 31, 2011
Income (Loss) from Discontinued Operations, Net of Tax, Including Portion Attributable to Noncontrolling Interest [Abstract]
Tax benefits recognized from discontinued operations	$ 19,332	$ (1,882)

XML

Pensions and Other Benefit Programs (Details) (USD $)	3 Months Ended
	Mar. 31, 2012	Mar. 31, 2011
Defined Benefit Plan Disclosure [Line Items]
Defined Benefit Plan Special Contributions	$ 95,000,000	$ 0
Defined Benefit Plans [Member] | United States Pension Plans of US Entity, Defined Benefit [Member]
Defined Benefit Plan Disclosure [Line Items]
Service cost	4,954,000	5,023,000
Interest cost	20,603,000	21,939,000
Expected return on plan assets	(30,618,000)	(29,818,000)
Amortization of transition credit	0	0
Amortization of prior service cost	205,000	36,000
Recognized net actuarial loss	13,314,000	9,414,000
Settlement	0	392,000
Curtailment	0	1,702,000
Net periodic benefit cost	8,458,000	8,688,000
Defined Benefit Plan Estimated Future Employer Contributions in Current Fiscal Year	100,000,000
Defined Benefit Plan Contributions By Employer	87,000,000
Defined Benefit Plans [Member] | Foreign Pension Plans, Defined Benefit [Member]
Defined Benefit Plan Disclosure [Line Items]
Service cost	2,018,000	1,885,000
Interest cost	6,923,000	7,057,000
Expected return on plan assets	(8,023,000)	(7,945,000)
Amortization of transition credit	(2,000)	(2,000)
Amortization of prior service cost	28,000	44,000
Recognized net actuarial loss	3,496,000	2,738,000
Settlement	0	0
Curtailment	0	0
Net periodic benefit cost	4,440,000	3,777,000
Defined Benefit Plan Estimated Future Employer Contributions in Current Fiscal Year	30,000,000
Defined Benefit Plan Contributions By Employer	16,000,000
Non Pension Postretirement Defined Benefit Plan [Member]
Defined Benefit Plan Disclosure [Line Items]
Service cost	891,000	871,000
Interest cost	3,075,000	3,471,000
Amortization of prior service cost	(523,000)	(565,000)
Recognized net actuarial loss	2,367,000	1,994,000
Special termination benefits	0	67,000
Curtailment	0	850,000
Net periodic benefit cost	5,810,000	6,688,000
Defined Benefit Plan Contributions By Employer	$ 6,000,000	$ 6,000,000

XML

Finance Assets (Details) (USD $)	3 Months Ended	12 Months Ended
	Mar. 31, 2012	Dec. 31, 2011
Sales-type Lease Receivables
Gross finance receivables	$ 2,151,497,000	$ 2,187,754,000
Unguaranteed residual values	194,604,000	205,893,000
Unearned income	(441,903,000)	(450,904,000)
Allowance for credit losses	(35,949,000)	(40,700,000)
Net investment in sales-type lease receivables	1,868,249,000	1,902,043,000
Loan Receivables
Loan receivable	456,721,000	477,568,000
Allowance for credit losses	(18,453,000)	(22,730,000)
Net investment in loan receivables	438,268,000	454,838,000
Net investment in finance receivables	2,306,517,000	2,356,881,000
Troubled Debt Restructuring	6,000,000	7,000,000
Troubled Debt Restructuring Allowance	2,000,000	2,000,000
Troubled Debt Restructuring Write-down	1,000,000
Activity In The Allowance For Credit Losses For Sales Type Lease And Loan Receivables [Abstract]
Balance Beginning	63,430,000
Amounts charged to expense	(1,433,000)
Accounts written off	(7,595,000)
Balance Closing	54,402,000	63,430,000
Financing Receivable Recorded Investment Past Due [Abstract]
Less than 31 days past due	2,471,810,000	2,529,792,000
Greater than 30 days and Less than 61 days	57,899,000	64,635,000
Greater than 60 days and Less than 91 days	37,006,000	34,762,000
Greater than 90 days and Less than 121 days	14,169,000	10,633,000
Greater than 120 days	27,334,000	25,500,000
TOTAL	2,608,218,000	2,665,322,000
Still accruing interest	11,286,000	8,119,000
Not accruing interest	30,217,000	28,014,000
TOTAL	41,503,000	36,133,000
Approximate percentage of portfolio greater than 90 days past due	1.60%
Risk Level, Low [Member]
Activity In The Allowance For Credit Losses For Sales Type Lease And Loan Receivables [Abstract]
Approximate percentage of portfolio	30.00%
Risk Level, Medium [Member]
Activity In The Allowance For Credit Losses For Sales Type Lease And Loan Receivables [Abstract]
Approximate percentage of portfolio	40.00%
Risk Level, High [Member]
Activity In The Allowance For Credit Losses For Sales Type Lease And Loan Receivables [Abstract]
Approximate percentage of portfolio	30.00%
North America [Member]
Sales-type Lease Receivables
Net investment in sales-type lease receivables	1,503,719,000	1,536,156,000
Loan Receivables
Net investment in loan receivables	398,014,000	416,359,000
Net investment in finance receivables	1,901,733,000	1,952,515,000
International [Member]
Sales-type Lease Receivables
Net investment in sales-type lease receivables	364,530,000	365,887,000
Loan Receivables
Net investment in loan receivables	40,254,000	38,479,000
Net investment in finance receivables	404,784,000	404,366,000
Sales-type Lease Receivables [Member]
Sales-type Lease Receivables
Gross finance receivables	1,692,255,000	1,727,653,000
Sales-type Lease Receivables [Member] | Risk Level, Low [Member]
Sales-type Lease Receivables
Gross finance receivables	1,037,825,000	1,096,676,000
Sales-type Lease Receivables [Member] | Risk Level, Medium [Member]
Sales-type Lease Receivables
Gross finance receivables	504,349,000	473,394,000
Sales-type Lease Receivables [Member] | Risk Level, High [Member]
Sales-type Lease Receivables
Gross finance receivables	55,059,000	58,177,000
Sales-type Lease Receivables [Member] | Not Scored [Member]
Sales-type Lease Receivables
Gross finance receivables	95,022,000	99,406,000
Sales-type Lease Receivables [Member] | North America [Member]
Sales-type Lease Receivables
Gross finance receivables	1,692,255,000	1,727,653,000
Unguaranteed residual values	173,542,000	185,450,000
Unearned income	(337,164,000)	(348,286,000)
Allowance for credit losses	(24,914,000)	(28,661,000)
Activity In The Allowance For Credit Losses For Sales Type Lease And Loan Receivables [Abstract]
Balance Beginning	28,661,000
Amounts charged to expense	(1,330,000)
Accounts written off	(2,417,000)
Balance Closing	24,914,000
Financing Receivable Recorded Investment Past Due [Abstract]
Less than 31 days past due	1,604,761,000	1,641,706,000
Greater than 30 days and Less than 61 days	35,892,000	41,018,000
Greater than 60 days and Less than 91 days	25,941,000	24,309,000
Greater than 90 days and Less than 121 days	7,530,000	4,912,000
Greater than 120 days	18,131,000	15,708,000
TOTAL	1,692,255,000	1,727,653,000
Still accruing interest	7,530,000	4,912,000
Not accruing interest	18,131,000	15,708,000
TOTAL	25,661,000	20,620,000
Sales-type Lease Receivables [Member] | International [Member]
Sales-type Lease Receivables
Gross finance receivables	459,242,000	460,101,000
Unguaranteed residual values	21,062,000	20,443,000
Unearned income	(104,739,000)	(102,618,000)
Allowance for credit losses	(11,035,000)	(12,039,000)
Activity In The Allowance For Credit Losses For Sales Type Lease And Loan Receivables [Abstract]
Balance Beginning	12,039,000
Amounts charged to expense	572,000
Accounts written off	(1,576,000)
Balance Closing	11,035,000
Financing Receivable Recorded Investment Past Due [Abstract]
Less than 31 days past due	432,790,000	434,811,000
Greater than 30 days and Less than 61 days	10,495,000	10,152,000
Greater than 60 days and Less than 91 days	6,238,000	5,666,000
Greater than 90 days and Less than 121 days	3,756,000	3,207,000
Greater than 120 days	5,963,000	6,265,000
TOTAL	459,242,000	460,101,000
Still accruing interest	3,756,000	3,207,000
Not accruing interest	5,963,000	6,265,000
TOTAL	9,719,000	9,472,000
Loan Receivables [Member]
Loan Receivables
Loan receivable	415,425,000	436,631,000
Loan Receivables [Member] | Risk Level, Low [Member]
Loan Receivables
Loan receivable	253,803,000	269,547,000
Loan Receivables [Member] | Risk Level, Medium [Member]
Loan Receivables
Loan receivable	136,881,000	115,490,000
Loan Receivables [Member] | Risk Level, High [Member]
Loan Receivables
Loan receivable	18,965,000	21,081,000
Loan Receivables [Member] | Not Scored [Member]
Loan Receivables
Loan receivable	5,776,000	30,513,000
Loan Receivables [Member] | North America [Member]
Loan Receivables
Loan receivable	415,425,000	436,631,000
Allowance for credit losses	(17,411,000)	(20,272,000)
Activity In The Allowance For Credit Losses For Sales Type Lease And Loan Receivables [Abstract]
Balance Beginning	20,272,000
Amounts charged to expense	283,000
Accounts written off	(3,144,000)
Balance Closing	17,411,000
Financing Receivable Recorded Investment Past Due [Abstract]
Less than 31 days past due	394,913,000	414,434,000
Greater than 30 days and Less than 61 days	10,542,000	12,399,000
Greater than 60 days and Less than 91 days	4,318,000	4,362,000
Greater than 90 days and Less than 121 days	2,732,000	2,328,000
Greater than 120 days	2,920,000	3,108,000
TOTAL	415,425,000	436,631,000
Still accruing interest	0	0
Not accruing interest	5,652,000	5,436,000
TOTAL	5,652,000	5,436,000
Loan Receivables [Member] | International [Member]
Loan Receivables
Loan receivable	41,296,000	40,937,000
Allowance for credit losses	(1,042,000)	(2,458,000)
Activity In The Allowance For Credit Losses For Sales Type Lease And Loan Receivables [Abstract]
Balance Beginning	2,458,000
Amounts charged to expense	(958,000)
Accounts written off	(458,000)
Balance Closing	1,042,000
Financing Receivable Recorded Investment Past Due [Abstract]
Less than 31 days past due	39,346,000	38,841,000
Greater than 30 days and Less than 61 days	970,000	1,066,000
Greater than 60 days and Less than 91 days	509,000	425,000
Greater than 90 days and Less than 121 days	151,000	186,000
Greater than 120 days	320,000	419,000
TOTAL	41,296,000	40,937,000
Still accruing interest	0	0
Not accruing interest	471,000	605,000
TOTAL	$ 471,000	$ 605,000

XML

Intangible Assets and Goodwill (Tables)

3 Months Ended

Mar. 31, 2012

Goodwill and Intangible Assets Disclosure [Abstract]

Intangible Assets Disclosure

Intangible assets at March 31, 2012 and December 31, 2011 consisted of the following:

	March 31, 2012							December 31, 2011
	Gross Carrying Amount		Accumulated Amortization			Net Carrying Amount		Gross Carrying Amount		Accumulated Amortization			Net Carrying Amount
Customer relationships	$	412,020	$	(247,106	)	$	164,914	$	409,489	$	(237,536	)	$	171,953
Supplier relationships	29,000		(19,938		)	9,062		29,000		(19,213		)	9,787
Software & technology	171,519		(147,071		)	24,448		170,286		(143,456		)	26,830
Trademarks & trade names	34,299		(30,953		)	3,346		33,908		(30,076		)	3,832
Non-compete agreements	7,596		(7,475		)	121		7,564		(7,363		)	201
Total intangible assets	$	654,434	$	(452,543	)	$	201,891	$	650,247	$	(437,644	)	$	212,603

Amortization Expense In Future Periods

The future amortization expense for intangible assets as of March 31, 2012 was as follows:

	Amount
Remaining for year ended December 31, 2012	$	32,188
Year ended December 31, 2013	39,022
Year ended December 31, 2014	34,996
Year ended December 31, 2015	31,062
Year ended December 31, 2016	22,875
Thereafter	41,748
Total	$	201,891

Schedule of Goodwill

The changes in the carrying amount of goodwill, by reporting segment, for the three months endedMarch 31, 2012 were as follows:

	December 31, 2011		Other (1)		March 31, 2012
North America Mailing	$	352,897	$	4,266	$	357,163
International Mailing	176,285		5,816		182,101
Small & Medium Business Solutions	529,182		10,082		539,264
Production Mail	140,371		1,434		141,805
Software	667,124		2,942		670,066
Management Services	402,723		1,143		403,866
Mail Services	213,455		—		213,455
Marketing Services	194,233		—		194,233
Enterprise Business Solutions	1,617,906		5,519		1,623,425
Total	$	2,147,088	$	15,601	$	2,162,689

(1) Primarily foreign currency translation adjustments.

XML

Fair Value Measurements and Derivative Instruments (Details) (USD $)	Mar. 31, 2012	Dec. 31, 2011
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Carrying value of investment securities	$ 990,000,000	$ 861,000,000
Subsidiary ILC total investments	316,000,000	282,000,000
Subsidiary ILC cash and cash equivalents	27,000,000	28,000,000
Subsidiary ILC short term investments	33,000,000	11,000,000
Subsidiary ILC long term investments	256,000,000	243,000,000
Fair Value, Inputs, Level 1 [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Money market funds / commercial paper	346,024,000	239,157,000
Equity securities	0	0
Commingled fixed income securities	0	0
Debt securities - U.S. and foreign governments, agencies and municipalities	123,302,000	93,175,000
Debt securities - corporate	0	0
Mortgage-back / asset-back securities	0	0
Interest rate swaps	0	0
Foreign exchange contracts	0	0
Total assets	469,326,000	332,332,000
Foreign exchange contracts	0	0
Total liabilities	0	0
Fair Value, Inputs, Level 2 [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Money market funds / commercial paper	283,575,000	300,702,000
Equity securities	24,888,000	22,097,000
Commingled fixed income securities	28,152,000	27,747,000
Debt securities - U.S. and foreign governments, agencies and municipalities	19,288,000	19,042,000
Debt securities - corporate	33,820,000	31,467,000
Mortgage-back / asset-back securities	136,322,000	134,262,000
Interest rate swaps	14,468,000	15,465,000
Foreign exchange contracts	900,000	4,230,000
Total assets	541,413,000	555,012,000
Foreign exchange contracts	(4,144,000)	(1,439,000)
Total liabilities	(4,144,000)	(1,439,000)
Fair Value, Inputs, Level 3 [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Money market funds / commercial paper	0	0
Equity securities	0	0
Commingled fixed income securities	0	0
Debt securities - U.S. and foreign governments, agencies and municipalities	0	0
Debt securities - corporate	0	0
Mortgage-back / asset-back securities	0	0
Interest rate swaps	0	0
Foreign exchange contracts	0	0
Total assets	0	0
Foreign exchange contracts	0	0
Total liabilities	0	0
Total Level [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Money market funds / commercial paper	629,599,000	539,859,000
Equity securities	24,888,000	22,097,000
Commingled fixed income securities	28,152,000	27,747,000
Debt securities - U.S. and foreign governments, agencies and municipalities	142,590,000	112,217,000
Debt securities - corporate	33,820,000	31,467,000
Mortgage-back / asset-back securities	136,322,000	134,262,000
Interest rate swaps	14,468,000	15,465,000
Foreign exchange contracts	900,000	4,230,000
Total assets	1,010,739,000	887,344,000
Foreign exchange contracts	(4,144,000)	(1,439,000)
Total liabilities	(4,144,000)	(1,439,000)
Carrying (Reported) Amount, Fair Value Disclosure [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Long-term debt	(4,260,628,000)	(4,233,909,000)
Portion at Fair Value, Fair Value Disclosure [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Long-term debt	$ (4,419,066,000)	$ (4,364,176,000)

XML

Intangible Assets and Goodwill 3 (Details) (USD $) In Thousands, unless otherwise specified	3 Months Ended
	Mar. 31, 2012
Goodwill [Roll Forward]
Goodwill	$ 2,147,088
Other	15,601
Goodwill	2,162,689
North America Mailing [Member]
Goodwill [Roll Forward]
Goodwill	352,897
Other	4,266
Goodwill	357,163
International Mailing [Member]
Goodwill [Roll Forward]
Goodwill	176,285
Other	5,816
Goodwill	182,101
Small And Medium Business Solutions [Member]
Goodwill [Roll Forward]
Goodwill	529,182
Other	10,082
Goodwill	539,264
Production Mail [Member]
Goodwill [Roll Forward]
Goodwill	140,371
Other	1,434
Goodwill	141,805
Software [Member]
Goodwill [Roll Forward]
Goodwill	667,124
Other	2,942
Goodwill	670,066
Management Services [Member]
Goodwill [Roll Forward]
Goodwill	402,723
Other	1,143
Goodwill	403,866
Mail Services [Member]
Goodwill [Roll Forward]
Goodwill	213,455
Other	0
Goodwill	213,455
Marketing Services [Member]
Goodwill [Roll Forward]
Goodwill	194,233
Other	0
Goodwill	194,233
Enterprise Business Solutions [Member]
Goodwill [Roll Forward]
Goodwill	1,617,906
Other	5,519
Goodwill	$ 1,623,425

XML

Earnings per Share (Details) (USD $) In Thousands, except Per Share data, unless otherwise specified	3 Months Ended
	Mar. 31, 2012	Mar. 31, 2011
Amounts attributable to common stockholders:
Income from continuing operations	$ 139,338	$ 88,186
Income (loss) from discontinued operations	19,332	(1,882)
Net income (numerator for diluted EPS)	158,670	86,304
Less: Preference stock dividends	(13)	(15)
Income attributable to common stockholders (numerator for basic EPS)	$ 158,657	$ 86,289
Denominator (in thousands):
Weighted average shares used in basic EPS	199,960	203,690
Effect of dilutive shares:
Preferred stock	2	2
Preference stock	398	455
Stock plans	312	48
Weighted-average shares used in diluted EPS	200,672	204,195
Basic earnings per share:
Income from continuing operations	$ 0.70	$ 0.43
Income (loss) from discontinued operations	$ 0.10	$ (0.01)
Net income	$ 0.79	$ 0.42
Diluted earnings per share:
Income from continuing operations	$ 0.69	$ 0.43
Income (loss) from discontinued operations	$ 0.10	$ (0.01)
Net income	$ 0.79	$ 0.42
Anti-dilutive shares (in thousands):
Anti-dilutive shares not used in calculating diluted weighted-average shares	13,811	14,337

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Inventories

3 Months Ended

Mar. 31, 2012

Inventory Disclosure [Abstract]

Inventories

Inventories

Inventories at March 31, 2012 and December 31, 2011 consisted of the following:

	March 31, 2012			December 31, 2011
Raw materials and work in process	$	70,472		$	63,216
Supplies and service parts	70,346			68,600
Finished products	64,177			71,958
Inventory at FIFO cost	204,995			203,774
Excess of FIFO cost over LIFO cost	(25,674		)	(25,175		)
Total inventory, net	$	179,321		$	178,599

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Fair Value Measurements and Derivative Instruments 2 (Details) (USD $)	3 Months Ended
	Mar. 31, 2012	Mar. 31, 2011	Dec. 31, 2011
Derivative [Line Items]
Fair Value Asset Derivatives Designated Foreign Exchange Contracts	$ 384,000		$ 780,000
Fair Value Asset Derivatives Designated Interest Rate Swaps	14,468,000		15,465,000
Fair Value Liability Derivatives Designated Foreign Exchange Contracts	108,000		79,000
Derivative Asset Not Designated As Hedging Instruments Fair Value	516,000		3,450,000
Derivative Liability Not Designated Foreign Exchange Contracts	4,036,000		1,360,000
Derivative Assets	15,368,000		19,695,000
Derivative Liabilities	4,144,000		1,439,000
Derivative Assets Liabilities At Fair Value Net	11,224,000		18,256,000
Derivative gain (loss) recognized in interest expense	3,327,000	1,733,000
Hedged item income (expense) recognized in interest expense	(10,109,000)	(4,625,000)
Total notional amount of outstanding contracts in cash flow hedging relationships	22,000,000		19,000,000
Derivative Asset, Fair Value, Net	1,000,000
Derivative gain (loss) recognized in OCI for hedges recorded to revenue (effective portion)	(659,000)	(315,000)
Derivative gain (loss) reclassified from AOCI to income for hedges recorded to revenue (effective portion)	301,000	(9,000)
Derivative gain (loss) reclassified from AOCI to income for hedges recorded to cost of sales (effective portion)	(66,000)	(262,000)
Derivative gain (loss) reclassified from AOCI to income for hedges (effective portion)	235,000	(271,000)
Derivative gain (loss) recognized in income	(4,224,000)	(7,242,000)
Amount of collateral that would be required to be posted if our long-term senior unsecured debt ratings was to have fallen below BB-/Ba3	2,000,000
Foreign Exchange Contract Intercompany [Member]
Derivative [Line Items]
Foreign Currency Derivative Liabilities at Fair Value	3,000,000
Foreign Currency Derivative Assets at Fair Value			$ 2,000,000

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Segment Information (Tables)

3 Months Ended

Mar. 31, 2012

Segment Reporting [Abstract]

Reconciliation of Revenue From Segments to Consolidated Statements

	Three Months Ended March 31,
	2012		2011
Revenue:
North America Mailing	$	461,305	$	509,039
International Mailing	168,014		170,533
Small & Medium Business Solutions	629,319		679,572
Production Mail	115,016		131,606
Software	100,327		95,985
Management Services	230,630		241,624
Mail Services	150,156		144,283
Marketing Services	30,208		29,999
Enterprise Business Solutions	626,337		643,497
Total revenue	$	1,255,656	$	1,323,069

Reconciliation of EBIT From Segments to Consolidated Statements

	Three Months Ended March 31,
	2012			2011
EBIT:
North America Mailing	$	178,171		$	179,661
International Mailing	19,997			23,193
Small & Medium Business Solutions	198,168			202,854
Production Mail	2,779			7,174
Software	10,692			5,512
Management Services	13,315			21,029
Mail Services	31,905			10,265
Marketing Services	4,817			4,160
Enterprise Business Solutions	63,508			48,140
Total EBIT	261,676			250,994
Reconciling items:
Interest, net (1)	(48,773		)	(50,595		)
Corporate and other expenses	(54,212		)	(40,201		)
Restructuring charges and asset impairments	—			(26,024		)
Income from continuing operations before income taxes	$	158,691		$	134,174

(1) Includes financing interest expense, other interest expense and interest income.

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Restructuring Charges and Asset Impairments (Tables)

3 Months Ended

Mar. 31, 2012

Restructuring and Related Activities [Abstract]

Schedule of Restructuring Reserve by Type of Cost

Activity in the reserves for the restructuring actions taken in connection with the 2007 program for the three months endedMarch 31, 2012 was as follows:

	Severance and benefits costs			Other exit costs		Total
Balance at January 1, 2012	$	9,000		$	2,717	$	11,717
Cash payments	(51		)	—		(51		)
Balance at March 31, 2012	$	8,949		$	2,717	$	11,666

Activity in the reserves for the restructuring actions taken in connection with the 2009 program for the three months endedMarch 31, 2012 was as follows:

	Severance and benefits costs			Other exit costs			Total
Balance at January 1, 2012	$	96,036		$	11,358		$	107,394
Cash payments	(23,923		)	(2,271		)	(26,194		)
Balance at March 31, 2012	$	72,113		$	9,087		$	81,200

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Restructuring Charges and Asset Impairments (Details) (USD $) In Thousands, unless otherwise specified	3 Months Ended
	Mar. 31, 2012
Program 2009 [Member]
Restructuring Costs [Abstract]
Restructuring Reserve, Beginning Balance	$ 107,394
Cash payments	(26,194)
Restructuring Reserve, Ending Balance	81,200
Program 2007 [Member]
Restructuring Costs [Abstract]
Restructuring Reserve, Beginning Balance	11,717
Cash payments	(51)
Restructuring Reserve, Ending Balance	11,666
Severance and Benefits Costs [Member] | Program 2009 [Member]
Restructuring Costs [Abstract]
Restructuring Reserve, Beginning Balance	96,036
Cash payments	(23,923)
Restructuring Reserve, Ending Balance	72,113
Severance and Benefits Costs [Member] | Program 2007 [Member]
Restructuring Costs [Abstract]
Restructuring Reserve, Beginning Balance	9,000
Cash payments	(51)
Restructuring Reserve, Ending Balance	8,949
Other Exit Costs [Member] | Program 2009 [Member]
Restructuring Costs [Abstract]
Restructuring Reserve, Beginning Balance	11,358
Cash payments	(2,271)
Restructuring Reserve, Ending Balance	9,087
Other Exit Costs [Member] | Program 2007 [Member]
Restructuring Costs [Abstract]
Restructuring Reserve, Beginning Balance	2,717
Cash payments	0
Restructuring Reserve, Ending Balance	$ 2,717

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Pensions and Other Benefit Programs (Tables)

3 Months Ended

Mar. 31, 2012

Pension And Other Postretirement Benefits Disclosure (Tables) [Abstract]

Schedule of Defined Benefit Plans Disclosures

	Three Months Ended March 31,
	United States						Foreign
	2012			2011			2012			2011
Service cost	$	4,954		$	5,023		$	2,018		$	1,885
Interest cost	20,603			21,939			6,923			7,057
Expected return on plan assets	(30,618		)	(29,818		)	(8,023		)	(7,945		)
Amortization of transition credit	—			—			(2		)	(2		)
Amortization of prior service cost	205			36			28			44
Recognized net actuarial loss	13,314			9,414			3,496			2,738
Settlement	—			392			—			—
Curtailment	—			1,702			—			—
Net periodic benefit cost	$	8,458		$	8,688		$	4,440		$	3,777

Schedule of Non Pension Postretirement Benefit Plans Disclosures

	Three Months Ended March 31,
	2012			2011
Service cost	$	891		$	871
Interest cost	3,075			3,471
Amortization of prior service credit	(523		)	(565		)
Amortization of net loss	2,367			1,994
Special termination benefits	—			67
Curtailment	—			850
Net periodic benefit cost	$	5,810		$	6,688

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Earnings per Share (Tables)

3 Months Ended

Mar. 31, 2012

Earnings Per Share (Tables) [Abstract]

Earnings Per Share Basic and Diluted Computation

	Three Months Ended March 31,
	2012			2011
Numerator:
Amounts attributable to common stockholders:
Income from continuing operations	$	139,338		$	88,186
Income (loss) from discontinued operations	19,332			(1,882		)
Net income (numerator for diluted EPS)	158,670			86,304
Less: Preference stock dividend	(13		)	(15		)
Income attributable to common stockholders (numerator for basic EPS)	$	158,657		$	86,289
Denominator (in thousands):
Weighted-average shares used in basic EPS	199,960			203,690
Effect of dilutive shares:
Preferred stock	2			2
Preference stock	398			455
Stock plans	312			48
Weighted-average shares used in diluted EPS	200,672			204,195
Basic earnings per share:
Income from continuing operations	$	0.70		$	0.43
Income (loss) from discontinued operations	0.10			(0.01		)
Net income	$	0.79		$	0.42
Diluted earnings per share:
Income from continuing operations	$	0.69		$	0.43
Income (loss) from discontinued operations	0.10			(0.01		)
Net income	$	0.79		$	0.42
Anti-dilutive shares (in thousands):
Anti-dilutive shares not used in calculating diluted weighted-average shares	13,811			14,337

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Description of Business and Basis of Presentation

3 Months Ended

Mar. 31, 2012

Organization, Consolidation and Presentation of Financial Statements [Abstract]

Description of Business and Basis of Presentation

Description of Business and Basis of Presentation

Pitney Bowes Inc. and its subsidiaries (PBI, the company, we, us, and our) is a global provider of software, hardware and services that enables both physical and digital communications and that integrates those physical and digital communications channels. We offer a full suite of equipment, supplies, software, services and solutions for managing and integrating physical and digital communication channels. We conduct our business activities in seven reporting segments within two business groups: Small & Medium Business Solutions and Enterprise Business Solutions. See Note 12 for information regarding our reportable segments.

The accompanying unaudited Condensed Consolidated Financial Statements have been prepared in accordance with accounting principles generally accepted in the United States of America (GAAP) for interim financial information and the instructions to Rule 10-01 of Regulation S-X. Accordingly, they do not include all of the information and footnotes required by GAAP for complete financial statements. In addition, the December 31, 2011 Condensed Consolidated Balance Sheet data was derived from audited financial statements, but does not include all disclosures required by GAAP. In management's opinion, all adjustments, including normal recurring adjustments, considered necessary to present fairly our financial position at March 31, 2012, and the results of operations and cash flows for the three months endedMarch 31, 2012 and 2011 have been included. Operating results for the three months endedMarch 31, 2012 are not necessarily indicative of the results that may be expected for any other interim period or the year ending December 31, 2012.

These statements should be read in conjunction with the financial statements and notes thereto included in our Annual Report to Stockholders on Form 10-K for the year ended December 31, 2011 (the 2011 Annual Report). Certain prior year amounts have been reclassified to conform to the current period presentation.

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Inventories (Details) (USD $) In Thousands, unless otherwise specified	Mar. 31, 2012	Dec. 31, 2011
Inventory Disclosure [Abstract]
Raw materials and work in process	$ 70,472	$ 63,216
Supplies and service parts	70,346	68,600
Finished products	64,177	71,958
Inventory at FIFO cost	204,995	203,774
Excess of FIFO cost over LIFO cost	(25,674)	(25,175)
Total inventory, net	$ 179,321	$ 178,599

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Income Taxes (Details) (USD $) In Millions, unless otherwise specified	3 Months Ended
	Mar. 31, 2012	Mar. 31, 2011
Income Tax Disclosure [Abstract]
Effective Income Tax Rate	9.30%	30.90%
Tax Benefit From Sale Of Leverage Lease Asset	$ 17
Tax benefit related to foreign tax	$ 22	$ 9

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Condensed Consolidated Statements of Income (Unaudited) (USD $) In Thousands, except Per Share data, unless otherwise specified	3 Months Ended
	Mar. 31, 2012	Mar. 31, 2011
Revenue:
Equipment sales	$ 220,179	$ 241,631
Supplies	76,365	82,870
Software	104,350	99,565
Rentals	140,389	156,692
Financing	126,748	140,589
Support services	173,518	178,614
Business services	414,107	423,108
Total revenue	1,255,656	1,323,069
Cost and expenses:
Cost of equipment sales	96,916	114,753
Cost of supplies	23,871	26,192
Cost of software	21,093	25,212
Cost of rentals	30,225	35,907
Financing interest expense	21,139	23,293
Cost of support services	115,087	115,276
Cost of business services	318,976	333,567
Selling, general and administrative	411,185	426,611
Research and development	34,073	34,758
Restructuring charges and asset impairments	0	26,024
Other interest expense	29,367	28,524
Interest income	(1,733)	(1,222)
Other income, net	(3,234)	0
Total costs and expenses	1,096,965	1,188,895
Income from continuing operations before income taxes	158,691	134,174
Provision for income taxes	14,759	41,394
Income from continuing operations	143,932	92,780
Income (loss) from discontinued operations	19,332	(1,882)
Net income before attribution of noncontrolling interests	163,264	90,898
Less: Preferred stock dividends of subsidiaries attributable to noncontrolling interests	4,594	4,594
Net income - Pitney Bowes Inc.	158,670	86,304
Amounts attributable to common stockholders:
Income from continuing operations	139,338	88,186
Income (loss) from discontinued operations	19,332	(1,882)
Net income - Pitney Bowes Inc.	$ 158,670	$ 86,304
Basic earnings per share attributable to common stockholders:
Continuing operations	$ 0.70	$ 0.43
Discontinued operations	$ 0.10	$ (0.01)
Net income - Pitney Bowes Inc.	$ 0.79	$ 0.42
Diluted earnings per share attributable to common stockholders:
Continuing operations	$ 0.69	$ 0.43
Discontinued operations	$ 0.10	$ (0.01)
Net income - Pitney Bowes Inc.	$ 0.79	$ 0.42

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Segment Information (Details) (USD $) In Thousands, unless otherwise specified	3 Months Ended
	Mar. 31, 2012 business_groups reporting_segments	Mar. 31, 2011
Segment reporting information profit (loss)
Number of Reportable Segments	7
Number of Business Groups	2
Revenues	$ 1,255,656	$ 1,323,069
EBIT	261,676	250,994
Reconciling items:
Interest, net	(48,773)	(50,595)
Corporate and other expenses	(54,212)	(40,201)
Restructuring charges and asset impairments	0	(26,024)
Income from continuing operations before income taxes	158,691	134,174
Small And Medium Business Solutions [Member]
Segment reporting information profit (loss)
Revenues	629,319	679,572
EBIT	198,168	202,854
North America Mailing [Member]
Segment reporting information profit (loss)
Revenues	461,305	509,039
EBIT	178,171	179,661
International Mailing [Member]
Segment reporting information profit (loss)
Revenues	168,014	170,533
EBIT	19,997	23,193
Enterprise Business Solutions [Member]
Segment reporting information profit (loss)
Revenues	626,337	643,497
EBIT	63,508	48,140
Production Mail [Member]
Segment reporting information profit (loss)
Revenues	115,016	131,606
EBIT	2,779	7,174
Software [Member]
Segment reporting information profit (loss)
Revenues	100,327	95,985
EBIT	10,692	5,512
Management Services [Member]
Segment reporting information profit (loss)
Revenues	230,630	241,624
EBIT	13,315	21,029
Mail Services [Member]
Segment reporting information profit (loss)
Revenues	150,156	144,283
EBIT	31,905	10,265
Marketing Services [Member]
Segment reporting information profit (loss)
Revenues	30,208	29,999
EBIT	$ 4,817	$ 4,160

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Condensed Consolidated Balance Sheets (Parenthetical) (Unaudited) (USD $)	0 Months Ended	3 Months Ended
	Dec. 31, 2011	Mar. 31, 2012
Statement of Financial Position [Abstract]
Preferred stock par value	$ 50	$ 50
Preferred stock dividend rate, per-dollar dividend	4.00%	4.00%
Preference stock par value
Preference stock dividend rate, in dollars per share	$ 2.12	$ 2.12
Common stock, par value	$ 1	$ 1
Common stock, shares authorized	480,000,000	480,000,000
Common stock, shares issued	323,337,912	323,337,912
Treasury stock, shares	123,586,842	123,130,405

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Intangible Assets and Goodwill (Details) (USD $)	3 Months Ended
	Mar. 31, 2012	Mar. 31, 2011	Mar. 31, 2012 Customer Relationships [Member]	Dec. 31, 2011 Customer Relationships [Member]	Mar. 31, 2012 Supplier Relationships [Member]	Dec. 31, 2011 Supplier Relationships [Member]	Mar. 31, 2012 Software And Technology [Member]	Dec. 31, 2011 Software And Technology [Member]	Mar. 31, 2012 Trademark And Trade Name [Member]	Dec. 31, 2011 Trademark And Trade Name [Member]	Mar. 31, 2012 Noncompete Agreements [Member]	Dec. 31, 2011 Noncompete Agreements [Member]	Mar. 31, 2012 Total Intangible Assets [Member]	Dec. 31, 2011 Total Intangible Assets [Member]
Finite lived intangible assets
Finite lived intangible assets, gross			$ 412,020,000	$ 409,489,000	$ 29,000,000	$ 29,000,000	$ 171,519,000	$ 170,286,000	$ 34,299,000	$ 33,908,000	$ 7,596,000	$ 7,564,000	$ 654,434,000	$ 650,247,000
Finite lived intangible assets accumulated amortization			(247,106,000)	(237,536,000)	(19,938,000)	(19,213,000)	(147,071,000)	(143,456,000)	(30,953,000)	(30,076,000)	(7,475,000)	(7,363,000)	(452,543,000)	(437,644,000)
Finite lived intangible assets, net			164,914,000	171,953,000	9,062,000	9,787,000	24,448,000	26,830,000	3,346,000	3,832,000	121,000	201,000	201,891,000	212,603,000
Finite Lived Intangible Assets Amortization Expense	$ 12,000,000	$ 15,000,000

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Discontinued Operations

3 Months Ended

Mar. 31, 2012

Notes To Condensed Consolidated Financial Statements [Abstract]

Discontinued Operations

Discontinued Operations

During the quarter ended March 31, 2012, we recognized $19 million of tax benefits in discontinued operations arising from the conclusion of tax examinations. Issues under review related to our Capital Services business that was sold in 2006.

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Intangible Assets and Goodwill 2 (Details) (USD $) In Thousands, unless otherwise specified	3 Months Ended
	Mar. 31, 2012
Finite lived intangible assets future amortization expense
Remaining for year ended December 31, 2012	$ 32,188
Year ended December 31, 2013	39,022
Year ended December 31, 2014	34,996
Year ended December 31, 2015	31,062
Year ended December 31, 2016	22,875
Thereafter	41,748
Total	$ 201,891

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Finance Assets (Tables)

3 Months Ended

Mar. 31, 2012

Receivables [Abstract]

Financing Receivables

Finance receivables at March 31, 2012 and December 31, 2011 consisted of the following:

	March 31, 2012
	North America			International			Total
Sales-type lease receivables
Gross finance receivables	$	1,692,255		$	459,242		$	2,151,497
Unguaranteed residual values	173,542			21,062			194,604
Unearned income	(337,164		)	(104,739		)	(441,903		)
Allowance for credit losses	(24,914		)	(11,035		)	(35,949		)
Net investment in sales-type lease receivables	1,503,719			364,530			1,868,249
Loan receivables
Loan receivables	415,425			41,296			456,721
Allowance for credit losses	(17,411		)	(1,042		)	(18,453		)
Net investment in loan receivables	398,014			40,254			438,268
Net investment in finance receivables	$	1,901,733		$	404,784		$	2,306,517
	December 31, 2011
	North America			International			Total
Sales-type lease receivables
Gross finance receivables	$	1,727,653		$	460,101		$	2,187,754
Unguaranteed residual values	185,450			20,443			205,893
Unearned income	(348,286		)	(102,618		)	(450,904		)
Allowance for credit losses	(28,661		)	(12,039		)	(40,700		)
Net investment in sales-type lease receivables	1,536,156			365,887			1,902,043
Loan Receivables
Loan receivables	436,631			40,937			477,568
Allowance for credit losses	(20,272		)	(2,458		)	(22,730		)
Net investment in loan receivables	416,359			38,479			454,838
Net investment in finance receivables	$	1,952,515		$	404,366		$	2,356,881

Allowance For Credit Losses On Financing Receivables

Activity in the allowance for credit losses for finance receivables for the three months endedMarch 31, 2012 was as follows:

	Sales-type Lease Receivables						Loan Receivables
	North America			International			North America			International			Total
Balance at January 1, 2012	$	28,661		$	12,039		$	20,272		$	2,458		$	63,430
Amounts charged to expense	(1,330		)	572			283			(958		)	(1,433		)
Accounts written off	(2,417		)	(1,576		)	(3,144		)	(458		)	(7,595		)
Balance at March 31, 2012	$	24,914		$	11,035		$	17,411		$	1,042		$	54,402

Past Due Financing Receivables

The aging of finance receivables at March 31, 2012 and December 31, 2011 was as follows:

	Sales-type Lease Receivables				Loan Receivables
	North America		International		North America		International		Total
March 31, 2012
< 31 days past due	$	1,604,761	$	432,790	$	394,913	$	39,346	$	2,471,810
> 30 days and < 61 days	35,892		10,495		10,542		970		57,899
> 60 days and < 91 days	25,941		6,238		4,318		509		37,006
> 90 days and < 121 days	7,530		3,756		2,732		151		14,169
> 120 days	18,131		5,963		2,920		320		27,334
Total	$	1,692,255	$	459,242	$	415,425	$	41,296	$	2,608,218
Past due amounts > 90 days
Still accruing interest	$	7,530	$	3,756	$	—	$	—	$	11,286
Not accruing interest	18,131		5,963		5,652		471		30,217
Total	$	25,661	$	9,719	$	5,652	$	471	$	41,503

	Sales-type Lease Receivables				Loan Receivables
	North America		International		North America		International		Total
December 31, 2011
< 31 days past due	$	1,641,706	$	434,811	$	414,434	$	38,841	$	2,529,792
> 30 days and < 61 days	41,018		10,152		12,399		1,066		64,635
> 60 days and < 91 days	24,309		5,666		4,362		425		34,762
> 90 days and < 121 days	4,912		3,207		2,328		186		10,633
> 120 days	15,708		6,265		3,108		419		25,500
Total	$	1,727,653	$	460,101	$	436,631	$	40,937	$	2,665,322
Past due amounts > 90 days
Still accruing interest	$	4,912	$	3,207	$	—	$	—	$	8,119
Not accruing interest	15,708		6,265		5,436		605		28,014
Total	$	20,620	$	9,472	$	5,436	$	605	$	36,133

Financing Receivable Credit Quality Indicators

	March 31, 2012		December 31, 2011
Sales-type lease receivables
Risk Level
Low	$	1,037,825	$	1,096,676
Medium	504,349		473,394
High	55,059		58,177
Not Scored	95,022		99,406
Total	$	1,692,255	$	1,727,653
Loan receivables
Risk Level
Low	$	253,803	$	269,547
Medium	136,881		115,490
High	18,965		21,081
Not Scored	5,776		30,513
Total	$	415,425	$	436,631

Schedule Of Components Of Leveraged Lease Investments

Our investment in leveraged lease assets consisted of the following:

	March 31, 2012			December 31, 2011
Rental receivables	$	95,737		$	810,306
Unguaranteed residual values	14,104			13,784
Principal and interest on non-recourse loans	(67,713		)	(606,708		)
Unearned income	(9,151		)	(79,111		)
Investment in leveraged leases	32,977			138,271
Less: deferred taxes related to leveraged leases	(21,233		)	(101,255		)
Net investment in leveraged leases	$	11,744		$	37,016

The following is a summary of the components of income from leveraged leases:

	Three Months Ended March 31,
	2012		2011
Pre-tax leveraged lease income	$	793	$	1,536
Income tax effect	19		(82		)
Income from leveraged leases	$	812	$	1,454

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Condensed Consolidated Statements of Cash Flows (Unaudited) (USD $) In Thousands, unless otherwise specified	3 Months Ended
	Mar. 31, 2012	Mar. 31, 2011
Cash flows from operating activities:
Net income before attribution of non-controlling interests	$ 163,264	$ 90,898
Restructuring payments	(26,245)	(29,745)
Special pension plan contributions	(95,000)	0
Tax payments related to sale of leveraged lease assets	(69,233)	0
Adjustments to reconcile net income to net cash provided by operating activities:
Gain on sale of leveraged lease assets, net of tax	(12,886)	0
Depreciation and amortization	64,370	69,318
Stock-based compensation	4,377	3,918
Restructuring charges and asset impairments	0	26,024
Changes in operating assets and liabilities:
(Increase) decrease in accounts receivables	34,798	51,868
(Increase) decrease in finance receivables	63,926	89,611
(Increase) decrease in inventories	925	(11,410)
(Increase) decrease in other current assets and prepayments	3,023	(835)
Increase (decrease) in accounts payable and accrued liabilities	(133,169)	(79,362)
Increase (decrease) in current and non-current income taxes	53,087	58,197
Increase (decrease) in advance billings	43,166	22,100
Increase (decrease) in other operating capital, net	1,592	6,179
Net cash provided by operating activities	95,995	296,761
Cash flows from investing activities:
Short-term and other investments	(32,949)	(11,144)
Capital expenditures	(50,029)	(34,676)
Proceeds from sale of leveraged lease assets	105,506	0
Net investment in external financing	(825)	(1,560)
Reserve account deposits	(25,674)	(5,995)
Net cash used in investing activities	(3,971)	(53,375)
Cash flows from financing activities:
Increase (decrease) in notes payable, net	177,830	(7,700)
Principal payments on long-term obligations	(150,000)	0
Proceeds from issuance of common stock	2,059	3,500
Dividends paid to common stockholders	(74,938)	(75,423)
Net cash used in financing activities	(45,049)	(79,623)
Effect of exchange rate changes on cash and cash equivalents	12,340	3,943
Increase in cash and cash equivalents	59,315	167,706
Cash and cash equivalents at beginning of period	856,238	484,363
Cash and cash equivalents at end of period	915,553	652,069
Cash interest paid	77,572	77,558
Cash income tax payments (refund), net	$ 28,148	$ (19,503)

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Condensed Consolidated Statements of Comprehensive Income (Unaudited) (USD $) In Thousands, unless otherwise specified	3 Months Ended
	Mar. 31, 2012	Mar. 31, 2011
Statement of Income and Comprehensive Income [Abstract]
Net income - Pitney Bowes Inc.	$ 158,670	$ 86,304
Other comprehensive income, net of tax:
Foreign currency translations	33,359	50,817
Net unrealized gain (loss) on cash flow hedges, net of tax of $32 and $(28), respectively	49	(51)
Net unrealized loss on investment securities, net of tax of $(548) and $(80), respectively	(857)	(125)
Amortization of pension and postretirement costs, net of tax of $6,886 and $4,977, respectively	11,988	8,669
Other comprehensive income	44,539	59,310
Comprehensive income - Pitney Bowes Inc.	$ 203,209	$ 145,614

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Restructuring Charges and Asset Impairments

3 Months Ended

Mar. 31, 2012

Restructuring and Related Activities [Abstract]

Restructuring Charges and Asset Impairments

Restructuring Charges and Asset Impairments

2009 Program

In 2009, we implemented a series of strategic transformation initiatives designed to transform and enhance the way we operate as a global company (the 2009 Program). The initiatives were designed to enhance our responsiveness to changing market conditions and create improved processes and systems to further enable us to invest in future growth in areas such as our global customer interactions and product development processes. This program is substantially completed and we do not anticipate any further significant charges under this program. Most of the costs were cash-related charges. The majority of the remaining restructuring payments are expected to be paid through 2014; however, due to certain international labor laws and long-term lease agreements, some payments will extend beyond 2014. We expect that cash flows from operations will be sufficient to fund these payments.

Activity in the reserves for the restructuring actions taken in connection with the 2009 program for the three months endedMarch 31, 2012 was as follows:

	Severance and benefits costs			Other exit costs			Total
Balance at January 1, 2012	$	96,036		$	11,358		$	107,394
Cash payments	(23,923		)	(2,271		)	(26,194		)
Balance at March 31, 2012	$	72,113		$	9,087		$	81,200

2007 Program

In 2007, we announced a program to lower our cost structure, accelerate efforts to improve operational efficiencies, and transition our product line (the 2007 Program). The program included charges primarily associated with older equipment that we had stopped selling upon transition to the new generation of fully digital, networked, and remotely-downloadable equipment. We are not recording additional restructuring charges under the 2007 Program; however, due to international labor laws and long-term lease agreements, we are still making cash payments under this program and expect these payments to be substantially complete by the end of 2012. We expect that cash flows from operations will be sufficient to fund these payments.

Activity in the reserves for the restructuring actions taken in connection with the 2007 program for the three months endedMarch 31, 2012 was as follows:

	Severance and benefits costs			Other exit costs		Total
Balance at January 1, 2012	$	9,000		$	2,717	$	11,717
Cash payments	(51		)	—		(51		)
Balance at March 31, 2012	$	8,949		$	2,717	$	11,666

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Document and Entity Information	3 Months Ended
	Mar. 31, 2012	Apr. 30, 2012
Document And Entity Information [Abstract]
Document Type	10-Q
Document Period End Date	Mar. 31, 2012
Amendment Flag	false
Entity Registrant Name	PITNEY BOWES INC /DE/
Entity Central Index Key	0000078814
Entity Current Reporting Status	Yes
Entity Voluntary Filers	No
Current Fiscal Year End Date	--12-31
Entity Filer Category	Large Accelerated Filer
Entity Well Known Seasoned Issuer	Yes
Document Fiscal Year Focus	2012
Document Fiscal Period Focus	Q1
Entity Common Stock Shares Outstanding		200,214,743

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Commitments and Contingencies

3 Months Ended

Mar. 31, 2012

Notes To Condensed Consolidated Financial Statements [Abstract]

Commitments and Contingencies

Commitments and Contingencies

Legal Proceedings

In the ordinary course of business, we are routinely defendants in, or party to a number of pending and threatened legal actions. These may involve litigation by or against us relating to, among other things, contractual rights under vendor, insurance or other contracts; intellectual property or patent rights; equipment, service, payment or other disputes with customers; or disputes with employees. Some of these actions may be brought as a purported class action on behalf of a purported class of employees, customers or others.

Our wholly owned subsidiary, Imagitas, Inc., was a defendant in several purported class actions initially filed in six different states. These lawsuits were coordinated in the United States District Court for the Middle District of Florida, In re: Imagitas, Driver’s Privacy Protection Act Litigation (Coordinated, May 28, 2007). Each of these lawsuits alleged that the Imagitas DriverSource program violated the federal Drivers Privacy Protection Act (DPPA). Under the DriverSource program, Imagitas entered into contracts with state governments to mail out automobile registration renewal materials along with third party advertisements, without revealing the personal information of any state resident to any advertiser. The DriverSource program assisted the state in performing its governmental function of delivering these mailings and funding the costs of them. The plaintiffs in these actions were seeking statutory damages under the DPPA. On December 21, 2009, the Eleventh Circuit Court affirmed the District Court’s summary judgment decision in Rine, et al. v. Imagitas, Inc. (United States District Court, Middle District of Florida, filed August 1, 2006) which ruled in Imagitas’ favor and dismissed that litigation. That decision is now final, with no further appeals available. With respect to the remaining state cases, on December 30, 2011, the District Court ruled in Imagitas’ favor and dismissed the litigation. Plaintiff filed a notice of appeal to the Court of Appeals for the Eleventh Circuit. On April 2, 2012, the parties agreed to resolve the matter. The remaining plaintiffs have dismissed their appeal and Imagitas has withdrawn a Motion for Taxation of Costs. This litigation is now concluded with no payments made by Imagitas to plaintiffs.

On October 28, 2009, the company and certain of its current and former officers were named as defendants in NECA-IBEW Health & Welfare Fund v. Pitney Bowes Inc. et al., a class action lawsuit filed in the U.S. District Court for the District of Connecticut.  The complaint asserts claims under the Securities Exchange Act of 1934 on behalf of those who purchased the common stock of the company during the period between July 30, 2007 and October 29, 2007 alleging that the company, in essence, missed two financial projections.  Plaintiffs filed an amended complaint on September 20, 2010. After briefing on the motion to dismiss was completed, the plaintiffs filed a new amended complaint on February 17, 2012. We have moved to dismiss this new amended complaint. Based upon our current understanding of the facts and applicable laws, we do not believe there is a reasonable possibility that any loss will be been incurred.

We expect to prevail in the legal actions above; however, as litigation is inherently unpredictable, there can be no assurance in this regard. If the plaintiffs do prevail, the results may have a material effect on our financial position, future results of operations or cash flows.

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Condensed Consolidated Statements of Comprehensive Income (Parenthetical) (Unaudited) (USD $) In Thousands, unless otherwise specified	3 Months Ended
	Mar. 31, 2012	Mar. 31, 2011
Statement of Income and Comprehensive Income [Abstract]
Net unrealized gain (loss) on cash flow hedges, tax	$ 32	$ (28)
Net unrealized loss on investment securities, tax	(548)	(80)
Amortization of pension and postretirement costs, tax	$ 6,886	$ 4,977

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Debt

3 Months Ended

Mar. 31, 2012

Debt Disclosure [Abstract]

Debt

Debt

During the quarter, we prepaid a $150 million term loan that was scheduled to mature in the fourth quarter of 2012. At March 31, 2012, outstanding commercial paper borrowings were $178 million at a weighted-average interest rate of 0.4%.

In April 2012, we entered into forward starting swap agreements with an aggregate notional value of $150 million to hedge interest rate risk associated with a forecasted issuance of long-term debt.

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Intangible Assets and Goodwill

3 Months Ended

Mar. 31, 2012

Goodwill and Intangible Assets Disclosure [Abstract]

Intangible Assets and Goodwill

Intangible Assets and Goodwill

Intangible assets

Intangible assets at March 31, 2012 and December 31, 2011 consisted of the following:

	March 31, 2012							December 31, 2011
	Gross Carrying Amount		Accumulated Amortization			Net Carrying Amount		Gross Carrying Amount		Accumulated Amortization			Net Carrying Amount
Customer relationships	$	412,020	$	(247,106	)	$	164,914	$	409,489	$	(237,536	)	$	171,953
Supplier relationships	29,000		(19,938		)	9,062		29,000		(19,213		)	9,787
Software & technology	171,519		(147,071		)	24,448		170,286		(143,456		)	26,830
Trademarks & trade names	34,299		(30,953		)	3,346		33,908		(30,076		)	3,832
Non-compete agreements	7,596		(7,475		)	121		7,564		(7,363		)	201
Total intangible assets	$	654,434	$	(452,543	)	$	201,891	$	650,247	$	(437,644	)	$	212,603

Amortization expense for intangible assets was $12 million and $15 million for the three months endedMarch 31, 2012 and 2011, respectively. The future amortization expense for intangible assets as of March 31, 2012 was as follows:

	Amount
Remaining for year ended December 31, 2012	$	32,188
Year ended December 31, 2013	39,022
Year ended December 31, 2014	34,996
Year ended December 31, 2015	31,062
Year ended December 31, 2016	22,875
Thereafter	41,748
Total	$	201,891

Actual amortization expense may differ from the amounts above due to, among other things, fluctuations in foreign currency exchange rates, impairments, future acquisitions and accelerated amortization.

Goodwill

The changes in the carrying amount of goodwill, by reporting segment, for the three months endedMarch 31, 2012 were as follows:

	December 31, 2011		Other (1)		March 31, 2012
North America Mailing	$	352,897	$	4,266	$	357,163
International Mailing	176,285		5,816		182,101
Small & Medium Business Solutions	529,182		10,082		539,264
Production Mail	140,371		1,434		141,805
Software	667,124		2,942		670,066
Management Services	402,723		1,143		403,866
Mail Services	213,455		—		213,455
Marketing Services	194,233		—		194,233
Enterprise Business Solutions	1,617,906		5,519		1,623,425
Total	$	2,147,088	$	15,601	$	2,162,689

(1) Primarily foreign currency translation adjustments.

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Inventories (Tables)

3 Months Ended

Mar. 31, 2012

Inventory Disclosure [Abstract]

Inventory Components

Inventories at March 31, 2012 and December 31, 2011 consisted of the following:

	March 31, 2012			December 31, 2011
Raw materials and work in process	$	70,472		$	63,216
Supplies and service parts	70,346			68,600
Finished products	64,177			71,958
Inventory at FIFO cost	204,995			203,774
Excess of FIFO cost over LIFO cost	(25,674		)	(25,175		)
Total inventory, net	$	179,321		$	178,599

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Segment Information

3 Months Ended

Mar. 31, 2012

Segment Reporting [Abstract]

Segment Information

Segment Information

We conduct our business activities in seven reporting segments within two business groups, Small & Medium Business Solutions and Enterprise Business Solutions. The principal products and services of each of our reporting segments are as follows:

Small & Medium Business Solutions:

North America Mailing: Includes the U.S. and Canadian revenue and related expenses from the sale, rental and financing of our mail finishing, mail creation, shipping equipment and software; supplies; support and other professional services; and payment solutions.

International Mailing: Includes the revenue and related expenses from the sale, rental and financing of our mail finishing, mail creation, shipping equipment and software; supplies; support and other professional services; and payment solutions outside North America.

Enterprise Business Solutions:

Production Mail: Includes the worldwide revenue and related expenses from the sale, support and other professional services of our high-speed, production mail systems, sorting and production print equipment and related software.

Software: Includes the worldwide revenue and related expenses from the sale and support services of non-equipment-based mailing, customer relationship and communication and location intelligence software.

Management Services: Includes worldwide revenue and related expenses from facilities management services; secure mail services; reprographic, document management services; and litigation support and eDiscovery services.

Mail Services: Includes worldwide revenue and related expenses from presort mail services and cross-border mail services.

Marketing Services: Includes revenue and related expenses from direct marketing services for targeted customers.

Segment earnings before interest and taxes (EBIT), a non-GAAP measure, is determined by deducting from segment revenue the related costs and expenses attributable to the segment. Segment EBIT excludes interest, taxes, general corporate expenses not allocated to a particular business segment, restructuring charges, asset impairments and goodwill charges which are recognized on a consolidated basis. Management uses segment EBIT to measure profitability and performance at the segment level. Segment EBIT may not be indicative of our overall consolidated performance and therefore, should be read in conjunction with our consolidated results of operations.

Revenue and EBIT by business segment for the three months endedMarch 31, 2012 and 2011 is as follows:

	Three Months Ended March 31,
	2012		2011
Revenue:
North America Mailing	$	461,305	$	509,039
International Mailing	168,014		170,533
Small & Medium Business Solutions	629,319		679,572
Production Mail	115,016		131,606
Software	100,327		95,985
Management Services	230,630		241,624
Mail Services	150,156		144,283
Marketing Services	30,208		29,999
Enterprise Business Solutions	626,337		643,497
Total revenue	$	1,255,656	$	1,323,069

	Three Months Ended March 31,
	2012			2011
EBIT:
North America Mailing	$	178,171		$	179,661
International Mailing	19,997			23,193
Small & Medium Business Solutions	198,168			202,854
Production Mail	2,779			7,174
Software	10,692			5,512
Management Services	13,315			21,029
Mail Services	31,905			10,265
Marketing Services	4,817			4,160
Enterprise Business Solutions	63,508			48,140
Total EBIT	261,676			250,994
Reconciling items:
Interest, net (1)	(48,773		)	(50,595		)
Corporate and other expenses	(54,212		)	(40,201		)
Restructuring charges and asset impairments	—			(26,024		)
Income from continuing operations before income taxes	$	158,691		$	134,174

(1) Includes financing interest expense, other interest expense and interest income.

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Stockholders' Equity

3 Months Ended

Mar. 31, 2012

Stockholders' Equity Note [Abstract]

Stockholders' Equity

Stockholders’ Equity

Changes in stockholders’ equity for the three months endedMarch 31, 2012 were as follows:

	Preferred stock		Preference stock			Common Stock		Additional Paid-in Capital			Retained earnings			Accumulated other comprehensive loss			Treasury stock			Total equity
Balances at December 31, 2011	$	4	$	659		$	323,338	$	240,584		$	4,600,217		$	(661,645	)	$	(4,542,143	)	$	(38,986	)
Net income	—		—			—		—			158,670			—			—			158,670
Other comprehensive income	—		—			—		—			—			44,539			—			44,539
Cash dividends
Common ($0.375 per share)	—		—			—		—			(74,925		)	—			—			(74,925		)
Preference	—		—			—		—			(13		)	—			—			(13		)
Issuances of common stock	—		—			—		(18,931		)	—			—			16,352			(2,579		)
Conversions to common stock	—		(6		)	—		(121		)	—			—			127			—
Stock-based compensation expense	—		—			—		4,337			—			—			—			4,337
Balance at March 31, 2012	$	4	$	653		$	323,338	$	225,869		$	4,683,949		$	(617,106	)	$	(4,525,664	)	$	91,043

The components of accumulated other comprehensive loss at March 31, 2012 and 2011 were as follows:

	January 1, 2012			Other comprehensive income			March 31, 2012			January 1, 2011			Other comprehensive income			March 31, 2011
Foreign currency translation adjustments	83,952			33,359			117,311			137,521			50,817			188,338
Net unrealized loss (gain) on derivatives	(8,438		)	49			(8,389		)	(10,445		)	(51		)	(10,496		)
Net unrealized gain (loss) on investment securities	4,387			(857		)	3,530			1,439			(125		)	1,314
Net unamortized (loss) gain on pension and postretirement plans	(741,546		)	11,988			(729,558		)	(602,321		)	8,669			(593,652		)
Accumulated other comprehensive (loss) income	$	(661,645	)	$	44,539		$	(617,106	)	$	(473,806	)	$	59,310		$	(414,496	)

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Noncontrolling Interests (Preferred Stockholders' Equity in Subsidiaries)

3 Months Ended

Mar. 31, 2012

Noncontrolling Interest [Abstract]

Noncontrolling Interests (Preferred Stockholders' Equity in Subsidiaries)

Noncontrolling Interests (Preferred Stockholders’ Equity in Subsidiaries)

Pitney Bowes International Holdings, Inc. (PBIH), a subsidiary, has outstanding 300,000 shares, or $300 million, of perpetual voting preferred stock (the Preferred Stock) held by certain outside institutional investors. The holders of the Preferred Stock are entitled as a group to 25% of the combined voting power of all classes of capital stock of PBIH. All outstanding common stock of PBIH, representing the remaining 75% of the combined voting power of all classes of capital stock, is owned directly or indirectly by the company. The Preferred Stock is entitled to cumulative dividends at a rate of 6.125% for a period of seven years after which it becomes callable and, if it remains outstanding, will yield a dividend that increases by 50% every six months thereafter. No dividends were in arrears at March 31, 2012 or December 31, 2011. There was no change in the carrying value of noncontrolling interests during the period ended March 31, 2012 or the year ended December 31, 2011.

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Income Taxes

3 Months Ended

Mar. 31, 2012

Income Tax Disclosure [Abstract]

Income Taxes

Income Taxes

The effective tax rate for the three months endedMarch 31, 2012 and 2011 was 9.3% and 30.9%, respectively. The effective tax rate for the three months endedMarch 31, 2012 includes a $17 million tax benefit from the sale of non-U.S. leveraged lease assets and $22 million of tax benefits arising from the conclusion of tax examinations. The effective tax rate for the three months endedMarch 31, 2011 includes a $9 million tax benefit arising from a favorable conclusion of a foreign tax examination.

As is the case with other large corporations, our tax returns are examined each year by tax authorities in the United States, other countries and local jurisdictions in which we have operations. Except for issues arising out of partnership investments, the IRS examination of tax years 2001-2004 is closed to audit and the examination of years 2005-2008 is expected to be closed to audit by the end of 2012. We have other domestic and international tax filings currently under examination or subject to examination. 

We regularly assess the likelihood of tax adjustments in each of the tax jurisdictions in which we have operations and account for the related financial statement implications.  We believe we have established tax reserves that are appropriate given the possibility of tax adjustments.  However, determining the appropriate level of tax reserves requires judgment regarding the uncertain application of tax law and the possibility of tax adjustments. Future changes in tax reserve requirements could have a material impact, positive or negative, on our results of operations, financial position and cash flows.

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Fair Value Measurements and Derivative Instruments

3 Months Ended

Mar. 31, 2012

Fair Value Disclosures [Abstract]

Fair Value Measurements and Derivative Instruments

Fair Value Measurements and Derivative Instruments

We measure certain financial assets and liabilities at fair value on a recurring basis. Fair value is a market-based measure considered from the perspective of a market participant rather than an entity-specific measure. An entity is required to classify certain assets and liabilities measured at fair value based on the following fair value hierarchy that prioritizes the inputs used to measure fair value:

Level 1 – Unadjusted quoted prices in active markets for identical assets and liabilities.

Level 2 – Quoted prices for identical assets and liabilities in markets that are not active, quoted prices for similar assets and liabilities in active markets or other inputs that are observable or can be corroborated by observable market data for substantially the full term of the assets or liabilities.

Level 3 – Unobservable inputs that are supported by little or no market activity, may be derived from internally developed methodologies based on management’s best estimate of fair value and that are significant to the fair value of the asset or liability.

The following tables show, by level within the fair value hierarchy, our financial assets and liabilities that are accounted for at fair value on a recurring basis at March 31, 2012 and December 31, 2011. Financial assets and liabilities are classified in their entirety based on the lowest level of input that is significant to the fair value measurement. Our assessment of the significance of a particular input to the fair value measurement requires judgment and may affect their placement within the fair value hierarchy.

	March 31, 2012
	Level 1		Level 2			Level 3		Total
Assets:
Investment securities
Money market funds / commercial paper	$	346,024	$	283,575		$	—	$	629,599
Equity securities	—		24,888			—		24,888
Commingled fixed income securities	—		28,152			—		28,152
Debt securities - U.S. and foreign governments, agencies and municipalities	123,302		19,288			—		142,590
Debt securities - corporate	—		33,820			—		33,820
Mortgage-back / asset-back securities	—		136,322			—		136,322
Derivatives
Interest rate swaps	—		14,468			—		14,468
Foreign exchange contracts	—		900			—		900
Total assets	$	469,326	$	541,413		$	—	$	1,010,739
Liabilities:
Derivatives
Foreign exchange contracts	$	—	$	(4,144	)	$	—	$	(4,144	)
Total liabilities	$	—	$	(4,144	)	$	—	$	(4,144	)

	December 31, 2011
	Level 1		Level 2			Level 3		Total
Assets:
Investment securities
Money market funds / commercial paper	$	239,157	$	300,702		$	—	$	539,859
Equity securities	—		22,097			—		22,097
Commingled fixed income securities	—		27,747			—		27,747
Debt securities - U.S. and foreign governments, agencies and municipalities	93,175		19,042			—		112,217
Debt securities - corporate	—		31,467			—		31,467
Mortgage-back / asset-back securities	—		134,262			—		134,262
Derivatives
Interest rate swaps	—		15,465			—		15,465
Foreign exchange contracts	—		4,230			—		4,230
Total assets	$	332,332	$	555,012		$	—	$	887,344
Liabilities:
Derivatives
Foreign exchange contracts	$	—	$	(1,439	)	$	—	$	(1,439	)
Total liabilities	$	—	$	(1,439	)	$	—	$	(1,439	)

Investment Securities

The valuation of investment securities is based on the market approach using inputs that are observable, or can be corroborated by observable data, in an active marketplace. The following information relates to our classification into the fair value hierarchy:

• Money Market Funds / Commercial Paper: Money market funds typically invest in government securities, certificates of deposit, commercial paper and other highly liquid and low-risk securities. Money market funds are principally used for overnight deposits and are classified as Level 1 when unadjusted quoted prices in active markets are available and as Level 2 when they are not actively traded on an exchange. Direct investments in commercial paper are not listed on an exchange in an active market and are classified as Level 2.

• Equity Securities: Equity securities are comprised of mutual funds investing in U.S. and foreign common stock. These mutual funds are classified as Level 2 as they are not separately listed on an exchange.

• Commingled Fixed Income Securities: Mutual funds that invest in a variety of fixed income securities including securities of the U.S. government and its agencies, corporate debt, mortgage-backed securities and asset-backed securities. Value of the funds is based on the net asset value (NAV) per unit as reported by the fund manager. NAV is based on the market value of the underlying investments owned by each fund, minus its liabilities, divided by the number of shares outstanding. These commingled funds are not listed on an exchange in an active market and are classified as Level 2.

• Debt Securities – U.S. and Foreign Governments, Agencies and Municipalities: Debt securities are classified as Level 1 where active, high volume trades for identical securities exist. Valuation adjustments are not applied to these securities. Debt securities valued using quoted market prices for similar securities or benchmarking model derived prices to quoted market prices and trade data for identical or comparable securities are classified as Level 2.

• Debt Securities – Corporate: Corporate debt securities are valued using recently executed transactions, market price quotations where observable, or bond spreads. The spread data used are for the same maturity as the security. These securities are classified as Level 2.

• Mortgage-Backed Securities (MBS) / Asset-Backed Securities (ABS): These securities are valued based on external pricing indices. When external index pricing is not observable, MBS and ABS are valued based on external price/spread data. These securities are classified as Level 2.

The carrying value of our investment securities at March 31, 2012 and December 31, 2011 was $990 million and $861 million, respectively.

Investment securities include investments held by The Pitney Bowes Bank (PBB). PBB, a wholly-owned subsidiary, is a Utah-chartered Industrial Loan Company (ILC). The bank’s investments at March 31, 2012 were $316 million. These investments were reported on the Condensed Consolidated Balance Sheets as cash and cash equivalents of $27 million, short-term investments of $33 million and other assets of $256 million. The bank’s investments at December 31, 2011 were $282 million and were reported as cash and cash equivalents of $28 million, short-term investments of $11 million and other assets of $243 million.

We have not experienced any write-offs in our investment portfolio. The majority of our MBS are either guaranteed or supported by the U.S. government. Market events have not caused our money market funds to experience declines in their net asset value below $1.00 per share or to incur imposed limits on redemptions. We have no investments in inactive markets which would warrant a possible change in our pricing methods or classification within the fair value hierarchy. Further, we have no investments in auction rate securities.

Derivative Instruments

In the normal course of business, we are exposed to the impact of interest rate changes and foreign currency fluctuations. We limit these risks by following established risk management policies and procedures, including the use of derivatives. We use derivatives to manage the related cost of debt and to limit the effects of foreign exchange rate fluctuations on financial results. We do not use derivatives for trading or speculative purposes. We record our derivative instruments at fair value, and the accounting for changes in the fair value of the derivatives depends on the intended use of the derivative, the resulting designation, and the effectiveness of the instrument in offsetting the risk exposure it is designed to hedge.

As required by the fair value measurements guidance, we have incorporated counterparty credit risk and our credit risk into the fair value measurement of our derivative assets and liabilities, respectively. We derive credit risk from observable data related to credit default swaps. We have not seen a material change in the creditworthiness of those banks acting as derivative counterparties.

The valuation of our interest rate swaps is based on the income approach using a model with inputs that are observable or that can be derived from or corroborated by observable market data. The valuation of our foreign exchange derivatives is based on the market approach using observable market inputs, such as forward rates.

The fair value of our derivative instruments at March 31, 2012 and December 31, 2011 was as follows:

Designation of Derivatives	Balance Sheet Location	March 31, 2012		December 31, 2011
Derivatives designated as hedging instruments	Other current assets and prepayments:
	Foreign exchange contracts	$	384	$	780
	Other assets:
	Interest rate swaps	14,468		15,465
	Accounts payable and accrued liabilities:
	Foreign exchange contracts	108		79
Derivatives not designated as hedging instruments	Other current assets and prepayments:
	Foreign exchange contracts	516		3,450
	Accounts payable and accrued liabilities:
	Foreign exchange contracts	4,036		1,360
	Total Derivative Assets	$	15,368	$	19,695
	Total Derivative Liabilities	4,144		1,439
	Total Net Derivative Assets	$	11,224	$	18,256

Interest Rate Swaps

Derivatives designated as fair value hedges include interest rate swaps related to fixed rate debt. Changes in the fair value of both the derivative and item being hedged are recognized in earnings. The following represents the results of fair value hedging relationships for the three months endedMarch 31, 2012 and 2011:

		Three Months Ended March 31,
		Derivative Gain Recognized in Earnings				Hedged Item Expense Recognized in Earnings
Derivative Instrument	Location of Gain (Loss)	2012		2011		2012			2011
Interest rate swaps	Interest expense	$	3,327	$	1,733	$	(10,109	)	$	(4,625	)

Foreign Exchange Contracts

We enter into foreign currency exchange contracts to mitigate the currency risk associated with the anticipated purchase of inventory between affiliates and from third parties. These contracts are designated as cash flow hedges. The effective portion of the gain or loss on the cash flow hedges is included in accumulated other comprehensive income (AOCI) in the period that the change in fair value occurs and is reclassified to earnings in the period that the hedged item is recorded in earnings. At March 31, 2012 and December 31, 2011, we had outstanding contracts associated with these anticipated transactions with a notional amount of $22 million and $19 million, respectively. These contracts had a net asset value of less than $1 million at March 31, 2012 and December 31, 2011.

The amounts included in AOCI at March 31, 2012 will be recognized in earnings within the next 12 months. No amount of ineffectiveness was recorded in earnings for these designated cash flow hedges.

The following represents the results of cash flow hedging relationships for the three months endedMarch 31, 2012 and 2011:

	Three Months Ended March 31,
	Derivative Gain (Loss) Recognized in AOCI (Effective Portion)						Location of Gain (Loss) (Effective Portion)	Gain (Loss) Reclassified from AOCI to Earnings (Effective Portion)
Derivative Instrument	2012			2011				2012			2011
Foreign exchange contracts	$	(659	)	$	(315	)	Revenue	$	301		$	(9	)
							Cost of sales	(66		)	(262		)
								$	235		$	(271	)

We also enter into foreign exchange contracts to minimize the impact of exchange rate fluctuations on short-term intercompany loans and related interest that are denominated in a foreign currency. The revaluation of the intercompany loans and interest and the mark-to-market adjustment on the derivatives are both recorded in earnings. At March 31, 2012, outstanding foreign exchange contracts to buy or sell various currencies had a net liability value of $3 million. These contracts mature in 2012. At December 31, 2011, outstanding foreign exchange contracts to buy or sell various currencies had a net asset value of $2 million.

The following represents the results of our non-designated derivative instruments for the three months endedMarch 31, 2012 and 2011:

		Three Months Ended March 31,
		Derivative Gain (Loss) Recognized in Earnings
Derivatives Instrument	Location of Derivative Gain (Loss)	2012			2011
Foreign exchange contracts	Selling, general and administrative expense	$	(4,224	)	$	(7,242	)

Credit-Risk-Related Contingent Features

Certain derivative instruments contain credit-risk-related contingent features that would require us to post collateral based on a combination of our long-term senior unsecured debt ratings and the net fair value of our derivatives. At March 31, 2012, we were not required to post any collateral. The maximum amount of collateral that we would have been required to post at March 31, 2012, had the credit-risk-related contingent features been triggered, was $2 million.

Fair Value of Financial Instruments

Our financial instruments include cash and cash equivalents, investment securities, accounts receivable, loan receivables, derivative instruments, account payables and debt. The carrying value for cash and cash equivalents, accounts receivable, loans receivable, and accounts payable approximate fair value because of the short maturity of these instruments.

The fair value of our debt is estimated based on recently executed transactions and market price quotations.  We classify our debt as Level 2 in the fair value hierarchy. The carrying value and estimated fair value of our debt at March 31, 2012 and December 31, 2011 was as follows:

	March 31, 2012		December 31, 2011
Carrying value	$	4,260,628	$	4,233,909
Fair value	$	4,419,066	$	4,364,176

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Finance Assets Finance Assets 2 (Details) (USD $)	3 Months Ended
	Mar. 31, 2012	Mar. 31, 2011	Dec. 31, 2011
Leveraged Leases
Rental receivables	$ 95,737,000		$ 810,306,000
Unguaranteed residual values	14,104,000		13,784,000
Principal and interest on non-recourse loans	(67,713,000)		(606,708,000)
Unearned income	(9,151,000)		(79,111,000)
Investment in leveraged leases	32,977,000		138,271,000
Less: Deferred taxes related to leveraged leases	(21,233,000)		(101,255,000)
Net investment in leveraged leases	11,744,000		37,016,000
Leveraged Leases Income Statement Net Income From Leveraged Leases Abstract
Pre-tax leveraged lease income	793,000	1,536,000
Income tax effect	19,000	(82,000)
Income from leveraged leases	812,000	1,454,000
Leverage Lease Investment Book Value Sold	109,000,000
Gain on sale of leveraged lease assets, net of tax	$ 12,886,000	$ 0

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Earnings per Share

3 Months Ended

Mar. 31, 2012

Notes To Condensed Consolidated Financial Statements [Abstract]

Earnings per Share

Earnings per Share

The calculation of basic and diluted earnings per share for the three months endedMarch 31, 2012 and 2011 is presented below. The sum of earnings per share amounts may not equal the totals due to rounding.

	Three Months Ended March 31,
	2012			2011
Numerator:
Amounts attributable to common stockholders:
Income from continuing operations	$	139,338		$	88,186
Income (loss) from discontinued operations	19,332			(1,882		)
Net income (numerator for diluted EPS)	158,670			86,304
Less: Preference stock dividend	(13		)	(15		)
Income attributable to common stockholders (numerator for basic EPS)	$	158,657		$	86,289
Denominator (in thousands):
Weighted-average shares used in basic EPS	199,960			203,690
Effect of dilutive shares:
Preferred stock	2			2
Preference stock	398			455
Stock plans	312			48
Weighted-average shares used in diluted EPS	200,672			204,195
Basic earnings per share:
Income from continuing operations	$	0.70		$	0.43
Income (loss) from discontinued operations	0.10			(0.01		)
Net income	$	0.79		$	0.42
Diluted earnings per share:
Income from continuing operations	$	0.69		$	0.43
Income (loss) from discontinued operations	0.10			(0.01		)
Net income	$	0.79		$	0.42
Anti-dilutive shares (in thousands):
Anti-dilutive shares not used in calculating diluted weighted-average shares	13,811			14,337

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Stockholders' Equity (Tables)

3 Months Ended

Mar. 31, 2012

Stockholders' Equity Note [Abstract]

Schedule of Stockholders Equity

	Preferred stock		Preference stock			Common Stock		Additional Paid-in Capital			Retained earnings			Accumulated other comprehensive loss			Treasury stock			Total equity
Balances at December 31, 2011	$	4	$	659		$	323,338	$	240,584		$	4,600,217		$	(661,645	)	$	(4,542,143	)	$	(38,986	)
Net income	—		—			—		—			158,670			—			—			158,670
Other comprehensive income	—		—			—		—			—			44,539			—			44,539
Cash dividends
Common ($0.375 per share)	—		—			—		—			(74,925		)	—			—			(74,925		)
Preference	—		—			—		—			(13		)	—			—			(13		)
Issuances of common stock	—		—			—		(18,931		)	—			—			16,352			(2,579		)
Conversions to common stock	—		(6		)	—		(121		)	—			—			127			—
Stock-based compensation expense	—		—			—		4,337			—			—			—			4,337
Balance at March 31, 2012	$	4	$	653		$	323,338	$	225,869		$	4,683,949		$	(617,106	)	$	(4,525,664	)	$	91,043

Schedule of Accumulated Other Comprehensive Income (Loss)

	January 1, 2012			Other comprehensive income			March 31, 2012			January 1, 2011			Other comprehensive income			March 31, 2011
Foreign currency translation adjustments	83,952			33,359			117,311			137,521			50,817			188,338
Net unrealized loss (gain) on derivatives	(8,438		)	49			(8,389		)	(10,445		)	(51		)	(10,496		)
Net unrealized gain (loss) on investment securities	4,387			(857		)	3,530			1,439			(125		)	1,314
Net unamortized (loss) gain on pension and postretirement plans	(741,546		)	11,988			(729,558		)	(602,321		)	8,669			(593,652		)
Accumulated other comprehensive (loss) income	$	(661,645	)	$	44,539		$	(617,106	)	$	(473,806	)	$	59,310		$	(414,496	)

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Stockholders' Equity (Details) (USD $) In Thousands, except Per Share data, unless otherwise specified	3 Months Ended				3 Months Ended			3 Months Ended
	Mar. 31, 2012	Mar. 31, 2011	Mar. 31, 2012 Preferred Stock [Member]	Dec. 31, 2011 Preferred Stock [Member]	Mar. 31, 2012 Cumulative Preference Stock [Member]	Mar. 31, 2012 Common Stock [Member]	Dec. 31, 2011 Common Stock [Member]	Mar. 31, 2012 Additional Paid-in Capital [Member]	Mar. 31, 2012 Retained Earnings [Member]	Mar. 31, 2012 Accumulated Other Comprehensive Income (Loss) [Member]	Mar. 31, 2012 Treasury Stock [Member]
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Balances, beginning of period	$ (38,986)		$ 4	$ 4	$ 659	$ 323,338	$ 323,338	$ 240,584	$ 4,600,217	$ (661,645)	$ (4,542,143)
Net income - Pitney Bowes Inc.	158,670	86,304							158,670
Other comprehensive income	44,539	59,310								44,539
Cash dividends
Common ($0.375 per share)	(74,925)								(74,925)
Preference	(13)	(15)							(13)
Issuances of common stock	(2,579)							(18,931)			16,352
Conversions to common stock					(6)			(121)			127
Stock-based compensation expense	4,337							4,337
Balances, end of period	91,043		4	4	653	323,338	323,338	225,869	4,683,949	(617,106)	(4,525,664)
Common Stock, Dividends, Per Share, Cash Paid	$ 0.375
Accumulated Other Comprehensive Income (Loss), Net of Tax [Abstract]
Accumulated foreign currency translation adjustments, beginning balance	83,952	137,521
Accumulated net unrealized loss (gain) on derivatives, beginning balance	(8,438)	(10,445)
Accumulated net unrealized loss (gain) on investment securities, beginning balance	4,387	1,439
Accumulated net unamortized (loss) gain on pension and postretirement plans, beginning balance	(741,546)	(602,321)
Accumulated other comprehensive loss (income), beginning balance	(661,645)	(473,806)
Foreign currency translation adjustments	33,359	50,817
Net unrealized gain (loss) on derivatives	49	(51)
Net unrealized gain (loss) on investment securities	(857)	(125)
Net unamortized (loss) gain on pension and postretirement plans	11,988	8,669
Other comprehensive income	44,539	59,310								44,539
Accumulated foreign currency translation adjustments, ending balance	117,311	188,338
Accumulated net unrealized loss (gain) on derivatives, ending balance	(8,389)	(10,496)
Accumulated net unrealized loss (gain) on investment securities, ending balance	3,530	1,314
Accumulated net unamortized (loss) gain on pension and postretirement plans, ending balance	(729,558)	(593,652)
Accumulated other comprehensive loss (income), ending balance	$ (617,106)	$ (414,496)

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Condensed Consolidated Balance Sheets (Unaudited) (USD $) In Thousands, unless otherwise specified	Mar. 31, 2012	Dec. 31, 2011
Current assets:
Cash and cash equivalents	$ 915,553	$ 856,238
Short-term investments	35,863	12,971
Accounts receivable
Account receivables, gross	725,446	755,485
Allowance for doubtful accounts receivables	(31,117)	(31,855)
Accounts receivables, net	694,329	723,630
Finance receivables
Finance receivables	1,263,826	1,296,673
Allowance for credit losses	(39,124)	(45,583)
Finance receivables, net	1,224,702	1,251,090
Inventories	179,321	178,599
Current income taxes	116,247	102,556
Other current assets and prepayments	128,244	134,774
Total current assets	3,294,259	3,259,858
Property, plant and equipment, net	403,657	404,146
Rental property and equipment, net	261,388	258,711
Long-term finance receivables
Finance receivables	1,097,093	1,123,638
Allowance for credit losses	(15,278)	(17,847)
Finance receivables, net	1,081,815	1,105,791
Investment in leveraged leases	32,977	138,271
Goodwill	2,162,689	2,147,088
Intangible assets, net	201,891	212,603
Non-current income taxes	85,410	89,992
Other assets	538,172	530,644
Total assets	8,062,258	8,147,104
Current liabilities:
Accounts payable and accrued liabilities	1,675,152	1,840,465
Current income taxes	295,283	242,972
Notes payable and current portion of long-term obligations	577,830	550,000
Advance billings	494,068	458,425
Total current liabilities	3,042,333	3,091,862
Deferred taxes on income	107,175	175,944
Tax uncertainties and other income tax liabilities	198,853	194,840
Long-term debt	3,682,798	3,683,909
Other non-current liabilities	643,686	743,165
Total liabilities	7,674,845	7,889,720
Noncontrolling interests (Preferred stockholders' equity in subsidiaries)	296,370	296,370
Commitments and contingencies (See Note 11)
Stockholders' equity (deficit):
Cumulative preferred stock, $50 par value, 4% convertible	4	4
Cumulative preference stock, no par value, $2.12 convertible	653	659
Common stock, $1 par value (480,000,000 shares authorized; 323,337,912 shares issued)	323,338	323,338
Additional paid-in capital	225,869	240,584
Retained earnings	4,683,949	4,600,217
Accumulated other comprehensive loss	(617,106)	(661,645)
Treasury stock, at cost (123,130,405 and 123,586,842 shares, respectively)	(4,525,664)	(4,542,143)
Total Pitney Bowes Inc. stockholders' equity (deficit)	91,043	(38,986)
Total liabilities, noncontrolling interests and stockholders' equity (deficit)	$ 8,062,258	$ 8,147,104

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Finance Assets

3 Months Ended

Mar. 31, 2012

Receivables [Abstract]

Finance Assets

Finance Assets

Finance Receivables

Finance receivables are comprised of sales-type lease receivables and unsecured revolving loan receivables. Sales-type leases are generally due in monthly, quarterly or semi-annual installments over periods ranging from three to five years. Loan receivables arise primarily from financing services offered to our customers for postage and related supplies. Loan receivables are generally due each month; however, customers may rollover outstanding balances.

Finance receivables at March 31, 2012 and December 31, 2011 consisted of the following:

	March 31, 2012
	North America			International			Total
Sales-type lease receivables
Gross finance receivables	$	1,692,255		$	459,242		$	2,151,497
Unguaranteed residual values	173,542			21,062			194,604
Unearned income	(337,164		)	(104,739		)	(441,903		)
Allowance for credit losses	(24,914		)	(11,035		)	(35,949		)
Net investment in sales-type lease receivables	1,503,719			364,530			1,868,249
Loan receivables
Loan receivables	415,425			41,296			456,721
Allowance for credit losses	(17,411		)	(1,042		)	(18,453		)
Net investment in loan receivables	398,014			40,254			438,268
Net investment in finance receivables	$	1,901,733		$	404,784		$	2,306,517
	December 31, 2011
	North America			International			Total
Sales-type lease receivables
Gross finance receivables	$	1,727,653		$	460,101		$	2,187,754
Unguaranteed residual values	185,450			20,443			205,893
Unearned income	(348,286		)	(102,618		)	(450,904		)
Allowance for credit losses	(28,661		)	(12,039		)	(40,700		)
Net investment in sales-type lease receivables	1,536,156			365,887			1,902,043
Loan Receivables
Loan receivables	436,631			40,937			477,568
Allowance for credit losses	(20,272		)	(2,458		)	(22,730		)
Net investment in loan receivables	416,359			38,479			454,838
Net investment in finance receivables	$	1,952,515		$	404,366		$	2,356,881

Allowance for Credit Losses and Aging of Receivables

We estimate our finance receivable risks and provide allowances for credit losses accordingly. We establish credit approval limits based on the credit quality of the customer and the type of equipment financed. We believe that our concentration of credit risk is limited because of our large number of customers, small account balances for most of our customers and customer geographic and industry diversification.

Our policy is to discontinue revenue recognition for lease receivables that are more than 120 days past due and for unsecured loan receivables that are more than 90 days past due. We resume revenue recognition when customer payments reduce the account balance aging to 60 days or less past due. We evaluate the adequacy of the allowance for credit losses based on historical loss experience, the nature and volume of our portfolios, adverse situations that may affect a customer's ability to pay and prevailing economic conditions, and make adjustments to the reserves as necessary. This evaluation is inherently subjective and actual results may differ significantly from estimated reserves.

We maintain a program for U.S. borrowers in our North America loan portfolio who are experiencing financial difficulties, but are able to make reduced payments over an extended period of time. Upon acceptance into the program, the borrower’s credit line is closed, interest accrual is suspended, the borrower’s minimum required payment is reduced and the account is re-aged and classified as current. There is generally no forgiveness of debt or reduction of balances owed. The loans in the program are considered to be troubled debt restructurings because of the concessions granted to the borrower. At March 31, 2012 and December 31, 2011, loans in this program had a balance of $6 million and $7 million, respectively.

The allowance for credit losses for these modified loans is determined by the difference between cash flows expected to be received from the borrower discounted at the original effective rate and the carrying value of the loan. The allowance for credit losses related to such loans was $2 million at March 31, 2012 and December 31, 2011 and is included in the allowance for credit losses of North America loans in the table below. Management believes that the allowance for credit losses is adequate for these loans and all other loans in the portfolio. Write-offs of loans in the program totaled approximately $1 million for the previous twelve months.

Activity in the allowance for credit losses for finance receivables for the three months endedMarch 31, 2012 was as follows:

	Sales-type Lease Receivables						Loan Receivables
	North America			International			North America			International			Total
Balance at January 1, 2012	$	28,661		$	12,039		$	20,272		$	2,458		$	63,430
Amounts charged to expense	(1,330		)	572			283			(958		)	(1,433		)
Accounts written off	(2,417		)	(1,576		)	(3,144		)	(458		)	(7,595		)
Balance at March 31, 2012	$	24,914		$	11,035		$	17,411		$	1,042		$	54,402

The aging of finance receivables at March 31, 2012 and December 31, 2011 was as follows:

	Sales-type Lease Receivables				Loan Receivables
	North America		International		North America		International		Total
March 31, 2012
< 31 days past due	$	1,604,761	$	432,790	$	394,913	$	39,346	$	2,471,810
> 30 days and < 61 days	35,892		10,495		10,542		970		57,899
> 60 days and < 91 days	25,941		6,238		4,318		509		37,006
> 90 days and < 121 days	7,530		3,756		2,732		151		14,169
> 120 days	18,131		5,963		2,920		320		27,334
Total	$	1,692,255	$	459,242	$	415,425	$	41,296	$	2,608,218
Past due amounts > 90 days
Still accruing interest	$	7,530	$	3,756	$	—	$	—	$	11,286
Not accruing interest	18,131		5,963		5,652		471		30,217
Total	$	25,661	$	9,719	$	5,652	$	471	$	41,503

	Sales-type Lease Receivables				Loan Receivables
	North America		International		North America		International		Total
December 31, 2011
< 31 days past due	$	1,641,706	$	434,811	$	414,434	$	38,841	$	2,529,792
> 30 days and < 61 days	41,018		10,152		12,399		1,066		64,635
> 60 days and < 91 days	24,309		5,666		4,362		425		34,762
> 90 days and < 121 days	4,912		3,207		2,328		186		10,633
> 120 days	15,708		6,265		3,108		419		25,500
Total	$	1,727,653	$	460,101	$	436,631	$	40,937	$	2,665,322
Past due amounts > 90 days
Still accruing interest	$	4,912	$	3,207	$	—	$	—	$	8,119
Not accruing interest	15,708		6,265		5,436		605		28,014
Total	$	20,620	$	9,472	$	5,436	$	605	$	36,133

Credit Quality

The extension of credit and management of credit lines to new and existing customers uses a combination of an automated credit score, where available, and a detailed manual review of the customer’s financial condition and, when applicable, the customer’s payment history. Once credit is granted, the payment performance of the customer is managed through automated collections processes and is supplemented with direct follow up should an account become delinquent. We have robust automated collections and extensive portfolio management processes. The portfolio management processes ensure that our global strategy is executed, collection resources are allocated appropriately and enhanced tools and processes are implemented as needed.

We use a third party to score the majority of the North American portfolio on a quarterly basis using a commercial credit score. We do not use a third party to score our International portfolios because the cost to do so is prohibitive, it is a localized process and there is no single credit score model that covers all countries.

The table below shows the North American portfolio at March 31, 2012 and December 31, 2011 by relative risk class (low, medium, high) based on the relative scores of the accounts within each class. The relative scores are determined based on a number of factors, including the company type, ownership structure, payment history and financial information. A fourth class is shown for accounts that are not scored. Absence of a score is not indicative of the credit quality of the account. The degree of risk, as defined by the third party, refers to the relative risk that an account in the next 12 month period may become delinquent.

• Low risk accounts are companies with very good credit scores and are considered to approximate the top 30% of all commercial borrowers.

• Medium risk accounts are companies with average to good credit scores and are considered to approximate the middle 40% of all commercial borrowers.

• High risk accounts are companies with poor credit scores, are delinquent or are at risk of becoming delinquent and are considered to approximate the bottom 30% of all commercial borrowers.

	March 31, 2012		December 31, 2011
Sales-type lease receivables
Risk Level
Low	$	1,037,825	$	1,096,676
Medium	504,349		473,394
High	55,059		58,177
Not Scored	95,022		99,406
Total	$	1,692,255	$	1,727,653
Loan receivables
Risk Level
Low	$	253,803	$	269,547
Medium	136,881		115,490
High	18,965		21,081
Not Scored	5,776		30,513
Total	$	415,425	$	436,631

Although the relative score of accounts within each class is used as a factor in determining a customer credit limit, it is not indicative of our actual history of losses due to the business essential nature of our products and services. The aging schedule included above, showing approximately 1.6% of the portfolio as greater than 90 days past due, and the roll-forward schedule of the allowance for credit losses, showing the actual losses for the three months endedMarch 31, 2012 are more representative of the potential loss performance of our portfolio than relative risk based on scores, as defined by the third party.

Leveraged Leases

Our investment in leveraged lease assets consisted of the following:

	March 31, 2012			December 31, 2011
Rental receivables	$	95,737		$	810,306
Unguaranteed residual values	14,104			13,784
Principal and interest on non-recourse loans	(67,713		)	(606,708		)
Unearned income	(9,151		)	(79,111		)
Investment in leveraged leases	32,977			138,271
Less: deferred taxes related to leveraged leases	(21,233		)	(101,255		)
Net investment in leveraged leases	$	11,744		$	37,016

The following is a summary of the components of income from leveraged leases:

	Three Months Ended March 31,
	2012		2011
Pre-tax leveraged lease income	$	793	$	1,536
Income tax effect	19		(82		)
Income from leveraged leases	$	812	$	1,454

During the quarter, we completed a sale of non-U.S. leveraged lease assets to the lessee for cash. The investment in the leveraged lease at the date of sale was $109 million and an after-tax gain of $13 million was recognized. The effects of the sale are not included in the table above.

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Fair Value Measurements and Derivative Instruments (Tables)

3 Months Ended

Mar. 31, 2012

Fair Value Disclosures [Abstract]

Fair Value Assets and Liabilities Measured on Recurring Basis

	March 31, 2012
	Level 1		Level 2			Level 3		Total
Assets:
Investment securities
Money market funds / commercial paper	$	346,024	$	283,575		$	—	$	629,599
Equity securities	—		24,888			—		24,888
Commingled fixed income securities	—		28,152			—		28,152
Debt securities - U.S. and foreign governments, agencies and municipalities	123,302		19,288			—		142,590
Debt securities - corporate	—		33,820			—		33,820
Mortgage-back / asset-back securities	—		136,322			—		136,322
Derivatives
Interest rate swaps	—		14,468			—		14,468
Foreign exchange contracts	—		900			—		900
Total assets	$	469,326	$	541,413		$	—	$	1,010,739
Liabilities:
Derivatives
Foreign exchange contracts	$	—	$	(4,144	)	$	—	$	(4,144	)
Total liabilities	$	—	$	(4,144	)	$	—	$	(4,144	)

	December 31, 2011
	Level 1		Level 2			Level 3		Total
Assets:
Investment securities
Money market funds / commercial paper	$	239,157	$	300,702		$	—	$	539,859
Equity securities	—		22,097			—		22,097
Commingled fixed income securities	—		27,747			—		27,747
Debt securities - U.S. and foreign governments, agencies and municipalities	93,175		19,042			—		112,217
Debt securities - corporate	—		31,467			—		31,467
Mortgage-back / asset-back securities	—		134,262			—		134,262
Derivatives
Interest rate swaps	—		15,465			—		15,465
Foreign exchange contracts	—		4,230			—		4,230
Total assets	$	332,332	$	555,012		$	—	$	887,344
Liabilities:
Derivatives
Foreign exchange contracts	$	—	$	(1,439	)	$	—	$	(1,439	)
Total liabilities	$	—	$	(1,439	)	$	—	$	(1,439	)

Derivative in Fair Value Hedging Relationships

		Three Months Ended March 31,
		Derivative Gain Recognized in Earnings				Hedged Item Expense Recognized in Earnings
Derivative Instrument	Location of Gain (Loss)	2012		2011		2012			2011
Interest rate swaps	Interest expense	$	3,327	$	1,733	$	(10,109	)	$	(4,625	)

Designation of Derivatives	Balance Sheet Location	March 31, 2012		December 31, 2011
Derivatives designated as hedging instruments	Other current assets and prepayments:
	Foreign exchange contracts	$	384	$	780
	Other assets:
	Interest rate swaps	14,468		15,465
	Accounts payable and accrued liabilities:
	Foreign exchange contracts	108		79
Derivatives not designated as hedging instruments	Other current assets and prepayments:
	Foreign exchange contracts	516		3,450
	Accounts payable and accrued liabilities:
	Foreign exchange contracts	4,036		1,360
	Total Derivative Assets	$	15,368	$	19,695
	Total Derivative Liabilities	4,144		1,439
	Total Net Derivative Assets	$	11,224	$	18,256

Derivative Cash Flow Hedging Relationships

	Three Months Ended March 31,
	Derivative Gain (Loss) Recognized in AOCI (Effective Portion)						Location of Gain (Loss) (Effective Portion)	Gain (Loss) Reclassified from AOCI to Earnings (Effective Portion)
Derivative Instrument	2012			2011				2012			2011
Foreign exchange contracts	$	(659	)	$	(315	)	Revenue	$	301		$	(9	)
							Cost of sales	(66		)	(262		)
								$	235		$	(271	)

Non-Designated Derivative Instruments

		Three Months Ended March 31,
		Derivative Gain (Loss) Recognized in Earnings
Derivatives Instrument	Location of Derivative Gain (Loss)	2012			2011
Foreign exchange contracts	Selling, general and administrative expense	$	(4,224	)	$	(7,242	)

Fair Value, by Balance Sheet Grouping

	March 31, 2012		December 31, 2011
Carrying value	$	4,260,628	$	4,233,909
Fair value	$	4,419,066	$	4,364,176

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Debt (Details) (USD $) In Millions, unless otherwise specified				3 Months Ended
	Mar. 31, 2012	Apr. 30, 2012 Interest Rate Contract [Member] Forward Swap [Member] New Contract [Member]	Mar. 31, 2012 Commercial Paper [Member]	Mar. 31, 2012 Term Loan Due 2012 [Member]
Debt Instrument [Line Items]
Extinguishment of Debt, Amount				$ 150
Commercial Paper	178
Short-term Debt, Weighted Average Interest Rate			0.40%
Notional Amount Of Derivatives		$ 150

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Pensions and Other Benefit Programs

3 Months Ended

Mar. 31, 2012

Notes To Condensed Consolidated Financial Statements [Abstract]

Pensions and Other Benefit Programs

Pensions and Other Benefit Programs

Defined Benefit Pension Plans

The components of net periodic benefit cost for defined benefit pension plans for the three months endedMarch 31, 2012 and 2011 were as follows:

	Three Months Ended March 31,
	United States						Foreign
	2012			2011			2012			2011
Service cost	$	4,954		$	5,023		$	2,018		$	1,885
Interest cost	20,603			21,939			6,923			7,057
Expected return on plan assets	(30,618		)	(29,818		)	(8,023		)	(7,945		)
Amortization of transition credit	—			—			(2		)	(2		)
Amortization of prior service cost	205			36			28			44
Recognized net actuarial loss	13,314			9,414			3,496			2,738
Settlement	—			392			—			—
Curtailment	—			1,702			—			—
Net periodic benefit cost	$	8,458		$	8,688		$	4,440		$	3,777

As previously disclosed in our 2011 Annual Report, we expect to contribute about $100 million to our U.S. pension plans and about $30 million to our foreign pension plans in 2012. Through March 31, 2012, we contributed $87 million and $16 million to our U.S. and foreign pension plans, respectively. This includes the special contributions of $95 million. We will continue to assess our funding alternatives as the year progresses.

Nonpension Postretirement Benefit Plans

The components of net periodic benefit cost for nonpension postretirement benefit plans for the three months endedMarch 31, 2012 and 2011 were as follows:

	Three Months Ended March 31,
	2012			2011
Service cost	$	891		$	871
Interest cost	3,075			3,471
Amortization of prior service credit	(523		)	(565		)
Amortization of net loss	2,367			1,994
Special termination benefits	—			67
Curtailment	—			850
Net periodic benefit cost	$	5,810		$	6,688

Contributions for benefit payments were $6 million for each of the three months ended March 31, 2012 and 2011.