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Segment Information
6 Months Ended
Jun. 30, 2019
Segment Reporting [Abstract]  
Segment Information Segment Information

Effective October 1, 2018, we reorganized our operational reporting segmentation from Electricity, Gas, Water, and Networks to Device Solutions, Networked Solutions, and Outcomes. Prior period segment results have been recast to conform to the new segment structure. As part of our reorganization, we actively integrated our recent acquisitions and are making investment decisions and implementing an organizational structure that aligns with these new segments. In conjunction with the rollout of our new operating segments, we unified our go-to-market strategy with a single, global, sales force that sells the full portfolio of Itron solutions, products and services. We continue to manage our research and development, service delivery, supply chain, and manufacturing operations on a worldwide basis to promote global, integrated oversight of our operations and to ensure consistency and interoperability between our operating segments.

With this reorganization, we continue to operate under the Itron brand worldwide and will manage and report under the three operating segments: Device Solutions, Networked Solutions, and Outcomes.

We have three GAAP measures of segment performance: revenues, gross profit (gross margin), and operating income (operating margin). Intersegment revenues are minimal. Certain operating expenses are allocated to the operating segments based upon internally established allocation methodologies. Corporate operating expenses, interest income, interest expense, other income (expense), and income tax provision are neither allocated to the segments, nor are they included in the measure of segment profit or loss. In addition, we allocate only certain production assets and intangible assets to our operating segments. We do not manage the performance of the segments on a balance sheet basis.

Segment Products
Device Solutions
Device Solutions - includes hardware products used for measurement, control, or sensing that do not have communications capability embedded for use with our broader Itron systems, i.e., products where Itron is not offering the complete "end-to-end" solution, but only the hardware elements. Examples of the Device Solutions portfolio include standard endpoints that are shipped without Itron communications, such as our standard gas meters, electricity IEC meters, and water meters, in addition to our heat and allocation products; communicating meters that are not a part of an Itron solution such as the Linky meter; and the implementation and installation of non-communicating devices, such as gas regulators.
 
 
Networked Solutions
Networked Solutions - includes a combination of communicating devices (smart meters, modules, endpoints, and sensors), network infrastructure, and associated application software designed and sold as a complete solution for acquiring and transporting robust application-specific data. Networked Solutions combines, into one operating segment, the majority of the assets from the recently acquired SSNI organization with our legacy Itron networking products and software and the implementation and installation of communicating devices into one segment. This includes: communicating measurement, control, or sensing endpoints such as our Itron® and OpenWay® Riva meters, Itron traditional ERT® technology, Intelis smart gas or water meters, 500G gas communication modules, 500W water communication modules; GenX networking products, network modules and interface cards; and specific network control and management software applications. Solutions supported by this segment include automated meter reading (AMR), advanced metering infrastructure (AMI), smart grid and distribution automation (DA), and smart street lighting and smart city solutions.
 
 
Outcomes
Outcomes - includes our value-added, enhanced software and services operating segment in which we manage, organize, analyze, and interpret data to improve decision making, maximize operational profitability, drive resource efficiency, and deliver results for consumers, utilities, and smart cities. Outcomes places an emphasis on delivering to Itron customers high-value, turn-key, digital experiences by leveraging the footprint of our Device Solutions and Networked Solutions segments. The revenues from these offerings are primarily recurring in nature and would include any direct management of Device Solutions, Networked Solutions, and other products on behalf of our end customers. Examples of these offerings include our meter data management and analytics offerings; our managed service solutions including network-as-a-service and platform-as-a-service, forecasting software and services; and any consulting-based engagement. Within the Outcomes segment, we also identify new business models, including performance-based contracting, to drive broader portfolio offerings across utilities and cities.

Revenues, gross profit, and operating income associated with our operating segments were as follows:
 
Three Months Ended June 30,
 
Six Months Ended June 30,
In thousands
2019
 
2018
 
2019
 
2018
Product revenues
 
 
 
 
 
 
 
Device Solutions
$
214,589

 
$
231,750

 
$
433,158

 
$
477,173

Networked Solutions
333,422

 
275,298

 
647,772

 
555,093

Outcomes
18,036

 
8,866

 
29,967

 
20,758

Total Company
$
566,047

 
$
515,914

 
$
1,110,897

 
$
1,053,024

 
 
 
 
 
 
 
 
Service revenues
 
 
 
 
 
 
 
Device Solutions
$
3,134

 
$
4,396

 
$
6,320

 
$
8,340

Networked Solutions
22,494

 
20,868

 
44,571

 
43,411

Outcomes
43,362

 
44,712

 
87,825

 
88,336

Total Company
$
68,990

 
$
69,976

 
$
138,716

 
$
140,087

 
 
 
 
 
 
 
 
Total revenues
 
 
 
 
 
 
 
Device Solutions
$
217,723

 
$
236,146

 
$
439,478

 
$
485,513

Networked Solutions
355,916

 
296,166

 
692,343

 
598,504

Outcomes
61,398

 
53,578

 
117,792

 
109,094

Total Company
$
635,037

 
$
585,890

 
$
1,249,613

 
$
1,193,111

 
 
 
 
 
 
 
 
Gross profit
 
 
 
 
 
 
 
Device Solutions
$
41,590

 
$
48,743

 
$
81,506

 
$
102,347

Networked Solutions
126,243

 
112,290

 
253,311

 
226,531

Outcomes
23,381

 
15,544

 
43,660

 
27,554

Total Company
$
191,214

 
$
176,577

 
$
378,477

 
$
356,432

 
 
 
 
 
 
 
 
Operating income (loss)
 
 
 
 
 
 
 
Device Solutions
$
28,355

 
$
34,510

 
$
53,812

 
$
72,702

Networked Solutions
98,035

 
81,941

 
193,357

 
161,884

Outcomes
14,367

 
4,249

 
24,777

 
3,594

Corporate unallocated
(97,199
)
 
(100,137
)
 
(207,565
)
 
(358,065
)
Total Company
43,558

 
20,563

 
64,381

 
(119,885
)
Total other income (expense)
(15,022
)
 
(13,009
)
 
(29,873
)
 
(29,019
)
Income (loss) before income taxes
$
28,536

 
$
7,554

 
$
34,508

 
$
(148,904
)


For the three and six months ended June 30, 2019, one customer represented 11% of total company revenues. For the three months ended June 30, 2018, one customer represented 10% of total company revenues, and no single customer represented more than 10% of total company revenues for the six months ended June 30, 2018.

We currently buy a majority of our integrated circuit board assemblies from three suppliers. Management believes that other suppliers could provide similar products, but a change in suppliers, disputes with our suppliers, or unexpected constraints on the suppliers' production capacity could adversely affect operating results.

Revenues by region were as follows:
 
Three Months Ended June 30,
 
Six Months Ended June 30,
In thousands
2019
 
2018
 
2019
 
2018
United States and Canada
$
417,909

 
$
348,101

 
$
815,475

 
$
704,033

Europe, Middle East, and Africa
167,314

 
184,748

 
338,556

 
386,822

Other(1)
49,814

 
53,041

 
95,582

 
102,256

Total revenues
$
635,037

 
$
585,890

 
$
1,249,613

 
$
1,193,111



(1) 
Other includes our operations in Latin America and Asia Pacific.

Depreciation and amortization of intangible assets expense associated with our operating segments was as follows:
 
Three Months Ended June 30,
 
Six Months Ended June 30,
In thousands
2019
 
2018
 
2019
 
2018
Device Solutions
$
6,346

 
$
6,442

 
$
12,782

 
$
12,916

Networked Solutions
3,205

 
3,071

 
6,453

 
6,315

Outcomes
1,285

 
1,638

 
2,587

 
3,347

Corporate unallocated
17,805

 
19,756

 
35,246

 
39,401

Total Company
$
28,641

 
$
30,907

 
$
57,068

 
$
61,979