Revenues (Notes)

12 Months Ended

Dec. 31, 2018

Revenue from Contract with Customer [Text Block]

Note 22 Revenue Recognition

On January 1, 2018, the Corporation adopted Topic 606 using the modified retrospective method. As stated in Note 1, the implementation of the new standard had an immaterial impact to the Corporation. Results for reporting periods beginning after January 1, 2018 are presented under Topic 606.

Revenue is recognized when obligations under the terms of a contract with the Corporation's customer are satisfied. Revenue is measured as the amount of consideration we expect to receive in exchange for transferring goods or providing services. We do not have any material significant payment terms as payment is received at or shortly after the satisfaction of the performance obligation.

The following table disaggregates the Corporation's revenue by major source for the years ended December 31, 2018, 2017, and 2016:



	Corporate and Commercial Specialty
	For the Years Ended December 31,
	2018		2017		2016
	($ in Thousands)
Insurance commissions and fees	$	—	$	—	$	—
Service charges and deposit account fees	14,981		16,006		15,378
Card-based and loan fees^(a)	1,343		1,163		740
Trust and asset management fees	—		—		—
Brokerage and advisory fees	—		—		—
Other revenue	685		772		(1,096		)
Noninterest Income (in-scope of Topic 606)	$	17,009	$	17,941	$	15,022
Noninterest Income (out-of-scope of Topic 606)	35,311		34,355		32,754
Total Noninterest Income	$	52,321	$	52,297	$	47,776



	Community, Consumer, and Business
	For the Years Ended December 31,
	2018		2017		2016
	($ in Thousands)
Insurance commissions and fees	$	89,472	$	81,468	$	80,795
Service charges and deposit account fees	51,025		48,344		51,047
Card-based and loan fees^(a)	39,883		34,695		33,765
Trust and asset management fees	54,316		50,191		46,866
Brokerage and advisory fees	28,024		19,935		16,235
Other revenue	9,643		9,249		8,556
Noninterest Income (in-scope of Topic 606)	$	272,363	$	243,883	$	237,265
Noninterest Income (out-of-scope of Topic 606)	23,284		22,367		40,677
Total Noninterest Income	$	295,647	$	266,250	$	277,942



	Risk Management and Share Services
	For the Years Ended December 31,
	2018		2017		2016
	($ in Thousands)
Insurance commissions and fees	$	39	$	6	$	—
Service charges and deposit account fees	69		77		184
Card-based and loan fees^(a)	98		23		22
Trust and asset management fees	—		—		—
Brokerage and advisory fees	222		—		—
Other revenue	283		245		158
Noninterest Income (in-scope of Topic 606)	$	712	$	351	$	364
Noninterest Income (out-of-scope of Topic 606)	6,889		13,783		26,801
Total Noninterest Income	$	7,600	$	14,133	$	27,165



	Consolidated Total
	For the Years Ended December 31,
	2018		2017		2016
	($ in Thousands)
Insurance commissions and fees	$	89,511	$	81,474	$	80,795
Service charges and deposit account fees	66,075		64,427		66,609
Card-based and loan fees^(a)	41,325		35,881		34,527
Trust and asset management fees	54,316		50,191		46,867
Brokerage and advisory fees	28,246		19,935		16,235
Other revenue	10,611		10,267		7,617
Noninterest Income (in-scope of Topic 606)	$	290,084	$	262,175	$	252,651
Noninterest Income (out-of-scope of Topic 606)	65,483		70,505		100,232
Total Noninterest Income	$	355,568	$	332,680	$	352,883

(a) Loan fees are out-of-scope of Topic 606.

During the first quarter of 2018, the Corporation acquired Bank Mutual which resulted in increased service charges and deposit account fees and card-based and loan fees. In addition, the Corporation acquired Whitnell & Co. during the fourth quarter of 2017 and Diversified and Anderson during 2018 which resulted in increased insurance commissions and fees, trust and asset management fees, and brokerage and advisory fees.

Below is a listing of performance obligations for the Corporation's main revenue streams:



Revenue Stream		Noninterest income in-scope of Topic 606
Insurance commissions and fees		The Corporation's insurance revenue has two distinct performance obligations. The first performance obligation is the selling of the policy as an agent for the carrier. This performance obligation is satisfied upon binding of the policy. The second performance obligation is the ongoing servicing of the policy which is satisfied over the life of the policy. For employee benefits, the payment is typically received monthly. For property and casualty, payments can vary, but are typically received at, or in advance, of the policy period.
Service charges and deposit account fees		Service charges on deposit accounts consist of monthly service fees (i.e. business analysis fees and consumer service charges) and other deposit account related fees. The Corporation's performance obligation for monthly service fees is generally satisfied, and the related revenue recognized, over the period in which the service is provided. Other deposit account related fees are largely transactional based, and therefore, the Corporation's performance obligation is satisfied, and related revenue recognized, at a point in time. Payment for service charges on deposit accounts is primarily received immediately or in the following month through a direct charge to customers’ accounts.
Card-based and loan fees^(a)		Card-based fees are primarily comprised of debit and credit card income, ATM fees, and merchant services income. Debit and credit card income is primarily comprised of interchange fees earned whenever the Corporation's debit and credit cards are processed through card payment networks. ATM and merchant fees are largely transactional based, and therefore, the Corporation's performance obligation is satisfied, and related revenue recognized, at a point in time. Payment is typically received immediately or in the following month.
Trust and asset management fees		Trust and asset management income is primarily comprised of fees earned from the management and administration of trusts and other customer assets. The Corporation's performance obligation is generally satisfied over time and the resulting fees are recognized monthly, based upon the month-end market value of the assets under management and the applicable fee rate. Payment is generally received a few days after month end through a direct charge to the customers’ accounts. The Corporation's performance obligation for these transactional-based services is generally satisfied, and related revenue recognized, at a point in time (i.e., as incurred). Payment is received shortly after services are rendered.
Brokerage and advisory fees		Brokerage and advisory fees primarily consists of investment advisory, brokerage, retirement services, and annuities. The Corporation's performance obligation for investment advisory services and retirement services is generally satisfied, and the related revenue recognized, over the period in which the services are provided. The performance obligation for annuities is satisfied upon sale of the annuity, and therefore, the related revenue is primarily recognized at the time of sale. Payment for these services are typically received immediately or in advance of the service.

(a) Loan fees are out-of-scope of Topic 606.

Arrangements with Multiple Performance Obligations

The Corporation's contracts with customers may include multiple performance obligations. For such arrangements, we allocate revenue to each performance obligation based on its relative standalone selling price. We generally determine standalone selling prices based on the expected cost plus margin.

Practical Expedients

We do not disclose the value of unsatisfied performance obligations for contracts with an original expected length of one year or less.

Using the practical expedient, for contracts with a term of one year or less, the Corporation recognizes incremental costs of obtaining those contracts as an expense when incurred.