Revenue Recognition - Narrative (Details) $ in Millions	3 Months Ended		9 Months Ended
	Oct. 31, 2023 USD ($)	Oct. 31, 2022 USD ($)	Oct. 31, 2023 USD ($) category	Oct. 31, 2022 USD ($)
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Number of revenue categories | category			3
Contract with customer, liability, revenue recognized	$ 730	$ 642	$ 2,710	$ 2,460
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2023-11-01 | Period One
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Remaining performance obligation	$ 5,240		$ 5,240
Performance obligation, expected timing of satisfaction	3 years		3 years
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2023-11-01 | Period Two
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Remaining performance obligation	$ 3,520		$ 3,520
Performance obligation, expected timing of satisfaction	12 months		12 months
Remaining performance obligation percentage	67.00%		67.00%
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2024-11-01
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Remaining performance obligation	$ 1,720		$ 1,720
Performance obligation, expected timing of satisfaction
Remaining performance obligation percentage	33.00%		33.00%
Minimum
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Subscription payment terms			30 days
EBA payment terms			30 days
Maximum
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Subscription payment terms			45 days
EBA payment terms			60 days