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Insurance contracts, reinsurance contracts held and investment contracts with discretionary participating features (Tables)
12 Months Ended
Dec. 31, 2023
Disclosure In Entirety Of Insurance Reinsurance Including Contracts Held And Investment Contracts With Discretionary Participating Features [Line Items]  
Summary of New Contracts Recognized
  
 
2023  
 
New contracts recognized
    
Issued non-onerous

contracts
 
 
    Issued onerous
contracts
 
 
         Total  
Present value of cash inflows
     (5,155     (545     (5,701
Present value of cash outflows, excl. acquisition costs
     4,593       583       5,176  
Risk adjustment for
non-financial
risk
     90       22       112  
Contractual service margin
     473       -       473  
(Gain) / loss recognized on initial recognition
  
 
-
 
 
 
60
 
 
 
60
 
 
  
 
2022
  
 
New contracts recognized
    
Issued non-onerous

contracts
 
 
    Issued onerous
contracts
 
 
         Total  
Present value of cash inflows
     (5,020     (475     (5,494
Present value of cash outflows, excl. acquisition costs
     4,447       504       4,951  
Risk adjustment for
non-financial
risk
     98       27       125  
Contractual service margin
     474       -       474  
(Gain) / loss recognized on initial recognition
  
 
-
 
 
 
57
 
 
 
57
 
 
1
 
The table do not hold results from Aegon the Netherlands; therefore, numbers differ from 29.2.2 Movement schedules by measurement component table
 
 
 
 
New reinsurance contracts recognized, no PAA
 
2023
  
 
Reinsurance
contracts
 
 
Present value of cash inflows
  
 
201
 
Present value of cash outflows
  
 
(531
Risk adjustment for
non-financial
risk
  
 
42
 
Contractual service margin
  
 
271
 
Income recognized on initial recognition
  
 
(17
2022
  
Present value of cash inflows
  
 
251
 
Present value of cash outflows
  
 
(259
Risk adjustment for
non-financial
risk
  
 
21
 
Contractual service margin
  
 
(13
Income recognized on initial recognition
  
 
(0
Summary of Contractual Service Margin by Transition Method
Contractual service margin recognized on contracts
in-force
on the transition date to IFRS 17
 
  
 
 
 
    Insurance contracts       Investment contracts with DPF    
 
 
 
     Reinsurance contracts held  
 
      MRA
1)
 
     FVA
2)
 
     Other      
  Total
CSM
 
 
     MRA         FVA        Other       
  Total
CSM
 
 
     MRA         FVA        Other      
  Total
CSM
 
 
On January 1, 2023
     1,836       4,673       2,420       8,929       -        72       -        72       1        (129     21       (107
Changes in estimates that adjust CSM
     (40     (105     (32     (176     -        121       -        121       -        11       (14     (4
Changes in estimates that relate to losses and reversals of losses on underlying onerous contracts
     -       -       -       -       -        -       -        -       -        4       2       6  
New contracts issued:
                           
non-onerous
     -       -       473       473       -        -       -        -       -        -       283       283  
Earnings released from contractual service margin
     (191     (498     (264     (952     -        (17     -        (17     -        9       (34     (26
Insurance finance income / (expense)
     8       159       57       223       -        -       -        -       -        (21     8       (13
Cash flow - contracts disposed
     -       (59     -       (59     -        -       -        -       -        -       -       -  
Net exchange differences
     (57     (128     (17     (203     -        2       -        2       -        6       (5     2  
Other
     1       (42     (68     (110     -        1       -        1       -        (30     (33     (63
On December 31, 2023
  
 
1,557
 
 
 
4,000
 
 
 
2,568
 
 
 
8,124
 
 
 
-
 
  
 
180
 
 
 
-
 
  
 
180
 
 
 
-
 
  
 
(149
 
 
227
 
 
 
78
 
 
1
 
MRA: Modified Retrospective Approach
2
 
FVA: Fair Value Approach
 
  
 
 
 
    Insurance contracts       Investment contracts with DPF    
 
 
 
     Reinsurance contracts held  
 
      MRA
1)
 
     FVA
2)
 
     Other      
  Total
CSM
 
 
     MRA         FVA        Other       
  Total
CSM
 
 
     MRA         FVA        Other      
  Total
CSM
 
 
On January 1, 2022
     2,639       7,036       2,191       11,866       -        195       -        195       -        238       (5     233  
Changes in estimates that adjust CSM
     (792     1,101       15       323       -        (106     -        (106     -        167       (3     164  
Changes in estimates that relate to losses and reversals of losses on underlying onerous contracts
     -       -       -       -       -        -       -              -        3       8       10  
New contracts issued:
                           
non-onerous
     -       -       493       493       -        -       -              -        (8     26       18  
Earnings released from contractual service margin
     (205     (764     (260     (1,229     -        (11     -        (11     -        45       (4     42  
Insurance finance income / (expense)
     9       179       33       221       -        -       -        -       -        (37     -       (37
Cash flow - contracts disposed
     -       (96     -       (96     -        -       -        -       -        -       -       -  
Net exchange differences
     186       246       (45     387       -        (6     -        (6     -        (17     -       (17
Other
     -       (3,028     (7     (3,035     -        -       -        -       -        (520     -       (520
On December 31, 2022
  
 
1,836
 
 
 
4,673
 
 
 
2,420
 
 
 
8,929
 
 
 
-
 
  
 
72
 
 
 
-
 
  
 
72
 
 
 
1
 
  
 
(129
 
 
21
 
 
 
(107
 
1
 
MRA: Modified Retrospective Approach
2
 
FVA: Fair Value Approach
Summary of Information about Expected Recognition of Contractual Service Margin in Profit or Loss
  
 
2023
 
  
 
2022
 
Maturity analysis CSM insurance contracts
  
 
 Discounted
CSM
 
 
  
 
  Discounted
CSM
 
 
<1 year
  
 
839
 
  
 
1,076
 
1-2
years
  
 
756
 
  
 
802
 
2-3
years
  
 
684
 
  
 
723
 
3-4
years
  
 
618
 
  
 
654
 
4-5
years
  
 
559
 
  
 
591
 
5-10
years
  
 
2,071
 
  
 
2,210
 
10-20
years
  
 
1,850
 
  
 
2,024
 
> 20 years
  
 
748
 
  
 
849
 
On December 31
  
 
8,124
 
  
 
8,929
 
 
  
 
2023
 
  
 
2022
 
Maturity analysis CSM reinsurance contracts held, no PAA
  
 
 Discounted
CSM
 
 
  
 
  Discounted
CSM
 
 
< 1yr
  
 
8
 
  
 
(22
1 < 2 yrs
  
 
7
 
  
 
(15
2 < 3
yrs
  
 
6
 
  
 
(13
3 < 4 yrs
  
 
6
 
  
 
(12
4 < 5 yrs
  
 
5
 
  
 
(10
5 < 10 yrs
  
 
18
 
  
 
(32
10 - 20 yrs
  
 
17
 
  
 
(16
> 20 yrs
  
 
12
 
  
 
13
 
 
 
 
On December 31
  
 
78
 
  
 
(107
Summary of Assets and Liabilities for Groups of Insurance Contracts Issued and Reinsurance Contracts Held by Measurement Model
The following tables show the assets and liabilities for groups of insurance contracts issued and reinsurance contracts held by measurement model.
 
Insurance contracts
    
 Contracts not measured
under the PAA
 
 
    
   Contracts measured
under the PAA
 
 
          Total  
Portfolios in an asset position
     185        -        185  
Portfolios in a liability position
     177,407        39        177,446  
Net balance, on December 31, 2023
  
 
177,222
 
  
 
39
 
  
 
177,262
 
Portfolios in an asset position
     36        -        36  
Portfolios in a liability position
     175,681        439        176,120  
Net balance, on December 31, 2022
  
 
175,645
 
  
 
439
 
  
 
176,083
 
 
Reinsurance contracts held
    
 Contracts not measured
under the PAA
 
 
        Contracts measured
under the PAA
 
 
          Total  
Portfolios in an asset position
     16,601        7        16,608  
Portfolios in a liability position
     608        -        608  
On December 31, 2023
  
 
15,993
 
  
 
7
 
  
 
16,000
 
Portfolios in an asset position
     16,934        6        16,939  
Portfolios in a liability position
     270        -        270  
On December 31, 2022
  
 
16,664
 
  
 
6
 
  
 
16,669
 
Summary of Investment Contracts with Discretionary Participating Features
     Remaining coverage     
 
 
 
 
 
 
 
Investment contracts with DPF - by type
    
Excluding loss
component
 
 
    Loss component        Incurred claims           Total  
Opening assets
     -       -        -       -  
Opening liabilities
     21,055       -        -       21,055  
Net balance, on January 1, 2023
  
 
21,055
 
 
 
-
 
  
 
-
 
 
 
21,055
 
Insurance revenue
     (64     -        -       (64
Incurred claims and other insurance service expenses
     -       -        36       36  
Insurance service expenses
     -       -        36       36  
Investment components
     (2,417     -        2,418       -  
Insurance service result
  
 
(2,481
 
 
-
 
  
 
2,453
 
 
 
(28
Insurance finance (income) / expenses (P&L and OCI)
     1,921       -        -       1,921  
Cash flows
     423       -        (2,453     (2,030
Other movements
     172       -        -       172  
Net exchange differences
     503       -        -       503  
         
Net closing balance, on December 31, 2023
  
 
21,594
 
 
 
-
 
  
 
-
 
 
 
21,594
 
Closing assets
     -       -        -       -  
Closing liabilities
     21,594       -        -       21,594  
 
 
     Remaining coverage    
 
 
 
Investment contracts with DPF - by type
     Excluding loss
component
 
 
    Loss component       Incurred claims           Total  
Opening assets
     -       -       -       -  
Opening liabilities
     27,392       -       -       27,392  
Net balance, on January 1, 2023
  
 
27,392
 
 
 
-
 
 
 
-
 
 
 
27,392
 
Insurance revenue
     (74     -       -       (74
Incurred claims and other insurance service expenses
     -       -       58       58  
Losses (and reversal of losses) on onerous contracts
     -       (5     -       (5
Insurance service expenses
  
 
-
 
 
 
(5
 
 
58
 
 
 
54
 
Investment components
     (2,254     5       2,250       -  
         
Insurance service result
  
 
(2,328
 
 
-
 
 
 
2,308
 
 
 
(20
Insurance finance (income) / expenses (P&L and OCI)
     (3,247     -       -       (3,247
Cash flows
     511       -       (2,308     (1,797
Net exchange differences
     (1,273     -       -       (1,273
         
Net closing balance, on December 31, 2023
  
 
21,055
 
 
 
-
 
 
 
-
 
 
 
21,055
 
Closing assets
     -       -       -       -  
Closing liabilities
     21,055       -       -       21,055  
Summary of Investments and Other Assets Allocated to Contracts that were not Transitioned Fully Retrospectively
     Assets backing up:  
 
         Insurance Contracts  
On January 1, 2023
     (2,375
Gross revaluation
     1,137  
Net gains/losses transferred to income statement
     309  
Foreign currency translation differences
     55  
Tax effect
     (322
Other
     47  
On December 31, 2023
  
 
(1,147
 
     Assets backing up:  
 
         Insurance Contracts  
On January 1, 2022
     6,456  
Gross revaluation
     (12,445
Net gains/losses transferred to income statement
     425  
Foreign currency translation differences
     540  
Tax effect
     2,578  
Other
     72  
On December 31, 2022
  
 
(2,375
Summary of Yield Curve Used to Discount Cash Flows that do not Vary Based on Returns on Underlying Items
Aegon reviews the risk-free last liquid point and ultimate forward rates quarterly which, although expected to be infrequent, may lead to assumption updates if there are significant changes in market conditions.
 
Yield curves (zero coupon rates excluding ILP)
December 31, 2023
       1 year          5 years          10 years          15 years          20 years  
EUR
     3.36%        2.33%        2.39%        2.47%        2.40%  
GBP
     4.74%        3.35%        3.28%        3.40%        3.43%  
USD
     4.83%        3.89%        3.90%        4.00%        4.39%  
 
Yield curves (zero coupon rates excluding ILP)
December 31, 2022
       1 year          5 years          10 years          15 years          20 years  
EUR
     3.18%        3.10%        3.05%        2.98%        2.73%  
GBP
     4.46%        4.06%        3.71%        3.62%        3.54%  
USD
     4.97%        4.03%        3.83%        3.94%        4.31%  
Summary of Detailed Information about Llliquidity Premium Per Portfolio
Aegon updates the reference portfolio quarterly, and the ILP last liquid point and ILP ultimate forward rate are revised accordingly. The most significant products of Aegon Ltd. are presented below.
 
ILP per portfolio, December 31, 2023
       1 year          5 years          10 years          15 years          20 years          30 years  
Fixed Deferred Annuity
     1.15%        1.21%        1.12%        1.11%        1.11%        1.11%  
Indexed Universal Life
     1.20%        1.24%        1.20%        1.18%        1.18%        1.21%  
Long-Term Care
     0.97%        0.98%        0.98%        1.15%        1.20%        1.30%  
Traditional Life
     0.99%        1.01%        1.02%        1.15%        1.19%        1.28%  
Universal Life
     1.01%        1.03%        1.02%        1.13%        1.17%        1.26%  
Variable Annuities
     0.69%        0.69%        0.68%        0.67%        0.64%        0.67%  
Annuities
     0.89%        0.89%        0.89%        0.89%        0.89%        0.76%  
Individual Protection
     0.49%        0.49%        0.49%        0.49%        0.49%        0.40%  
 
ILP per portfolio, December 31, 2022
       1 year          5 years          10 years          15 years          20 years          30 years  
Fixed Deferred Annuity
     1.44%        1.48%        1.31%        1.12%        1.12%        1.12%  
Indexed Universal Life
     1.48%        1.45%        1.33%        1.22%        1.22%        1.21%  
Long-Term Care
     1.37%        1.38%        1.38%        1.32%        1.32%        1.32%  
Traditional Life
     1.41%        1.42%        1.40%        1.31%        1.31%        1.31%  
Universal Life
     1.43%        1.44%        1.39%        1.29%        1.28%        1.28%  
Variable Annuities
     0.67%        0.67%        0.67%        0.67%        0.67%        0.68%  
Annuities
     1.08%        1.08%        1.08%        1.08%        1.08%        1.03%  
Individual Protection
     0.50%        0.50%        0.50%        0.50%        0.50%        0.42%  
Summary of Morbidity Sensitivity has the Largest Impact and in Aggregate At the same time, local reinsurers are utilized to ensure a balance for local capacity and diversification.
 
Concentration of underwriting risk
       Americas        United Kingdom          International             Total  
Insurance contracts
           
Direct participating contracts
     70,436        39,687        193        110,315  
Without direct participation contracts
     59,873        642        6,432        66,946  
Investment contracts with DPF
           
Direct participating contracts
     -        21,594        -        21,594  
On December 31, 2023
  
 
130,308
 
  
 
61,922
 
  
 
6,625
 
  
 
198,855
 
 
Concentration of underwriting risk
       Americas        United Kingdom          International             Total  
Insurance contracts
           
Direct participating contracts
     69,163        36,694        187        106,044  
Without direct participation contracts
     61,730        927        7,383        70,039  
Investment contracts with DPF
           
Direct participating contracts
     -        21,055        -        21,055  
On December 31, 2022
  
 
130,892
 
  
 
58,676
 
  
 
7,570
 
  
 
197,139
 
Summary of Net Income and Shareholders' Equity to Changes in Various Underwriting Risks
     2023  
     On net result       On shareholders’ equity       On CSM  
Estimated approximate effect
    
Gross of
reinsurance
 
 
   
Net of
reinsurance
 
 
   
Gross of
reinsurance
 
 
   
Net of
reinsurance
 
 
   
Gross of
reinsurance
 
 
   
Net of
reinsurance
 
 
Without direct participation contracts
            
20% increase in lapse rates
     (95     (58     (43     (7     (126     (151
20% decrease in lapse rates
     57       35       41       18       117       169  
5% increase in mortality rates
     (520     (87     (443     (19     (86     11  
5% decrease in mortality rates
     419       11       338       (62     177       55  
10% increase in morbidity rates
     (139     (138     (153     (152     (759     (746
10% decrease in morbidity rates
     53       53       75       77       908       894  
5% increase in expenses
     (14     (12     (12     (10     (133     (134
5% decrease in expenses
     36       36       35       35       163       164  
Direct participating contracts
            
20% increase in lapse rates
     55       48       56       58       (32     (336
20% decrease in lapse rates
     (70     (53     (65     (62     123       428  
5% increase in mortality rates
     (84     (78     (71     (67     (699     (314
5% decrease in mortality rates
     (5     (16     (15     (23     835       436  
10% increase in morbidity rates
     -       -       -       -       -       -  
10% decrease in morbidity rates
     -       -       -       -       -       -  
5% increase in expenses
     (13     (13     (13     (14     (205     (201
5% decrease in expenses
     12       12       13       13       206       203  
Non-life
contracts
            
10% increase in claims
     (6     (5     (8     (6     -       -  
10% decrease in claims
     6       5       9       6       -       -  
 
             2022                          
     On net result       On shareholders’ equity       On CSM  
Estimated approximate effect
     Gross of
reinsurance
 
 
    Net of
reinsurance
 
 
    Gross of
reinsurance
 
 
    Net of
reinsurance
 
 
    Gross of
reinsurance
 
 
    Net of
reinsurance
 
 
Without direct participation contracts
            
20% increase in lapse rates
     (94     (61     (34     (2     67       (172
20% decrease in lapse rates
     72       42       46       15       (83     205  
5% increase in mortality rates
     (507     (84     (451     (33     (343     (14
5% decrease in mortality rates
     422       11       362       (43     430       78  
10% increase in morbidity rates
     (121     (119     (94     (92     (833     (819
10% decrease in morbidity rates
     33       28       11       8       980       969  
5% increase in expenses
     (7     (6     (2     (1     (157     (152
5% decrease in expenses
     5       4       1       -       183       153  
Direct participating contracts
            
20% increase in lapse rates
     43       29       69       50       187       29  
20% decrease in lapse rates
     (106     (72     (125     (92     68       188  
5% increase in mortality rates
     (47     (22     (37     (15     (565     (365
5% decrease in mortality rates
     10       (14     -       (21     623       411  
10% increase in morbidity rates
     -       -       -       -       -       -  
10% decrease in morbidity rates
     -       -       -       -       -       -  
5% increase in expenses
     (8     (7     (7     (7     (220     (219
5% decrease in expenses
     5       5       5       5       221       220  
Non-life
contracts
            
10% increase in claims
     (1     (1     (1     (1     -       -  
10% decrease in claims
     1       1       1       1       -       -  
Investment contract with discretionary participation features [member]  
Disclosure In Entirety Of Insurance Reinsurance Including Contracts Held And Investment Contracts With Discretionary Participating Features [Line Items]  
Summary of Movement Schedules by Measurement Component
Investment contracts with DPF - by component
     Best estimate
liability
 
 
    Risk adjustment       Contractual
service margin
 
 
        Total  
Opening assets
     -       -       -       -  
Opening liabilities
     20,874       109       72       21,055  
Net balance, on January 1, 2023
  
 
20,874
 
 
 
109
 
 
 
72
 
 
 
21,055
 
Changes in estimates that adjust contractual service margin
     (152     31       121       -  
Changes that relate to future service
  
 
(152
 
 
31
 
 
 
121
 
 
 
-
 
Earnings released from contractual service margin
     -       -       (17     (17
Release of risk adjustment
     -       (15     -       (15
Experience adjustments on current service
     4       -       -       4  
Changes that relate to current service
  
 
4
 
 
 
(15
 
 
(17
 
 
(28
Changes that relate to past service
  
 
-
 
 
 
-
 
 
 
-
 
 
 
-
 
Insurance service result
  
 
(148
 
 
16
 
 
 
104
 
 
 
(28
Variable fee approach
        
Change in fair value of the underlying assets of products with direct participating features
     1,921       -       -       1,921  
Insurance finance (income) / expenses
  
 
1,921
 
 
 
-
 
 
 
-
 
 
 
1,921
 
Premiums received
     475       -       -       475  
Claims, benefits and expenses paid
     (2,506     -       -       (2,506
Cash flows
  
 
(2,030
 
 
-
 
 
 
-
 
 
 
(2,030
Other
     170       -       1       172  
Other movements
  
 
170
 
 
 
-
 
 
 
1
 
 
 
172
 
Net exchange differences
     498       3       2       503  
Net closing balance, on December 31, 2023
  
 
21,285
 
 
 
128
 
 
 
180
 
 
 
21,594
 
Closing assets
     -       -       -       -  
Closing liabilities
     21,285       128       180       21,594  
 
 
  270 | Annual Report on Form 20-F 2023
 
 
Investment contracts with DPF - by component
     Best estimate
liability
 
 
    Risk adjustment       Contractual
service margin
 
 
        Total  
Opening assets
     -       -       -       -  
Opening liabilities
     27,064       133       195       27,392  
Net balance, on January 1, 2022
  
 
27,064
 
 
 
133
 
 
 
195
 
 
 
27,392
 
Changes in estimates that adjust contractual service margin
     110       (3     (106     -  
Changes that relate to future service
  
 
110
 
 
 
(3
 
 
(106
 
 
-
 
Earnings released from contractual service margin
     -       -       (11     (11
Release of risk adjustment
     -       (14     -       (14
Experience adjustments on current service
     5       -       -       5  
Changes that relate to current service
  
 
5
 
 
 
(14
 
 
(11
 
 
(20
Changes that relate to past service
  
 
-
 
 
 
-
 
 
 
-
 
 
 
-
 
Insurance service result
  
 
114
 
 
 
(17
 
 
(117
 
 
(20
Variable fee approach
        
Change in fair value of the underlying assets of products with direct participating features
     (3,247     -       -       (3,247
Insurance finance (income) / expenses
  
 
(3,247
 
 
-
 
 
 
-
 
 
 
(3,247
Premiums received
     511       -       -       511  
Claims, benefits and expenses paid
     (2,308     -       -       (2,308
Cash flows
  
 
(1,797
 
 
-
 
 
 
-
 
 
 
(1,797
Net exchange differences
     (1,261     (6     (6     (1,273
Net closing balance, on December 31, 2022
  
 
20,874
 
 
 
109
 
 
 
72
 
 
 
21,055
 
Closing assets
     -       -       -       -  
Closing liabilities
     20,874       109       72       21,055  
Insurance contracts other than those to which premium allocation approach has been applied [member] | Insurance contracts issued [member]  
Disclosure In Entirety Of Insurance Reinsurance Including Contracts Held And Investment Contracts With Discretionary Participating Features [Line Items]  
Summary of Insurance Contracts and Reinsurance Contracts by Type
  
 
Remaining coverage
 
 
 
 
 
 
 
 
 
Insurance contracts not measured under PAA - by type
    
  Excluding loss
component
 
 
     Loss component        Incurred claims            Total  
Opening assets
     40       (1     (2     36  
Opening liabilities
     163,758       1,455       10,468       175,681  
Net opening balance, on January 1, 2023
  
 
163,719
 
 
 
1,456
 
 
 
10,470
 
 
 
175,645
 
Insurance revenue
     (10,195     -       -       (10,195
Incurred claims and other insurance service expenses
     -       (186     8,593       8,407  
Amortization of insurance acquisition cash flows
     558       -       -       558  
Losses (and reversal of losses) on onerous contracts
     -       1,084       -       1,084  
Adjustments to liabilities for incurred claims
     -       -       9       9  
Insurance service expenses
  
 
558
 
 
 
899
 
 
 
8,601
 
 
 
10,058
 
Investment components
     (4,834     -       4,834       -  
Insurance service result
  
 
(14,471
 
 
898
 
 
 
13,436
 
 
 
(137
Insurance finance (income) / expenses (P&L and OCI)
     17,262       81       -       17,343  
Cash flows
     (4,892     (150     (5,582     (10,624
Contracts disposed during the period
     (347     -       -       (347
Transfers to disposal groups
     (1     (211     (133     (345
Other movements
     20       -       -       20  
Transfer (to)/from other headings
     (514     (33     36       (512
Net exchange differences
     (3,252     (54     (515     (3,821
Net closing balance, on December 31, 2023
  
 
157,524
 
 
 
1,987
 
 
 
17,711
 
 
 
177,222
 
Closing assets
     1,589       (1,042     (362     185  
Closing liabilities
     159,113       945       17,349       177,407  
 
 
 
 
     Remaining coverage    
 
 
 
 
 
 
 
Insurance contracts not measured under PAA - by type
     Excluding loss
component
 
 
    Loss component       Incurred claims            Total  
Opening assets
     780       -       (669     110  
Opening liabilities
     286,352       343       1,407       288,102  
Net opening balance, on January 1, 2022
  
 
285,572
 
 
 
343
 
 
 
2,076
 
 
 
287,991
 
Insurance revenue
     (13,522     -       -       (13,522
Incurred claims and other insurance service expenses
     -       (51     11,372       11,321  
Amortization of insurance acquisition cash flows
     547       -       -       547  
Losses (and reversal of losses) on onerous contracts
     -       1,335       -       1,335  
Adjustments to liabilities for incurred claims
     -       -       8       8  
Insurance service expenses
  
 
547
 
 
 
1,284
 
 
 
11,381
 
 
 
13,212
 
Investment components
     (4,820     (50     4,870       -  
Insurance service result
  
 
(17,795
 
 
1,234
 
 
 
16,251
 
 
 
(309
Insurance finance (income) / expenses (P&L and OCI)
     (57,191     (49     -       (57,240
Cash flows
     (4,031     (33     (7,866     (11,930
Contracts disposed during the period
     (278     -       -       (278
Transfers to disposal groups
     (51,983     (54     -       (52,037
Other movements
     (28     33       -       5  
Net exchange differences
     9,453       (19     9       9,442  
         
Net closing balance, on December 31, 2022
  
 
163,719
 
 
 
1,456
 
 
 
10,470
 
 
 
175,645
 
Closing assets
     40       (1     (2     36  
Closing liabilities
     163,758       1,455       10,468       175,681  
Summary of Movement Schedules by Measurement Component
Insurance contracts not measured under PAA - by component
     Best estimate
liability
 
 
    Risk adjustment       Contractual
service margin
 
 
        Total  
Opening assets
     100       -       (64     36  
Opening liabilities
     163,381       3,436       8,865       175,681  
Net opening balance, on January 1, 2023
  
 
163,280
 
 
 
3,435
 
 
 
8,929
 
 
 
175,645
 
Changes in estimates that adjust contractual service margin
     (204     380       (176     -  
Changes in estimates that result in (a reversal of) onerous contracts
     974       51       -       1,025  
New contracts issued –
non-onerous
     (563     90       473       -  
New contracts issued – onerous
     38       22       -       60  
Changes that relate to future service
  
 
245
 
 
 
542
 
 
 
297
 
 
 
1,084
 
Earnings released from contractual service margin
     -       -       (952     (952
Release of risk adjustment
     -       (345     -       (345
Experience adjustments on current service
     75       -       -       75  
Revenue recognized for incurred policyholder tax expenses
     (15     -       -       (15
Changes that relate to current service
  
 
60
 
 
 
(345
 
 
(952
 
 
(1,238
Experience adjustments on claims incurred
     17       -       -       17  
Changes that relate to past service
  
 
17
 
 
 
-
 
 
 
-
 
 
 
17
 
Insurance service result
  
 
322
 
 
 
197
 
 
 
(656
 
 
(137
General model
        
Interest accreted to insurance contracts
     2,680       195       223       3,098  
Changes in interest rates and other financial assumptions
     1,573       14       -       1,587  
Revaluation of changes in
non-financial
assumptions and experience adjustments to current interest rates
     425       (4     -       421  
Variable fee approach
        
Change in fair value of the underlying assets of products with direct participating features
     13,730       -       -       13,730  
Change in fulfilment value of products with direct participating features not recognized in CSM due to risk mitigation option
     (1,493     -       -       (1,493
Insurance finance (income) / expenses
  
 
16,915
 
 
 
205
 
 
 
223
 
 
 
17,343
 
Premiums received
     14,203       -       -       14,203  
Claims, benefits and expenses paid
     (23,862     -       -       (23,862
Acquisition costs paid
     (936     -       -       (936
Other
     (30     -       -       (30
Cash flows
  
 
(10,624
 
 
-
 
 
 
-
 
 
 
(10,624
Contracts disposed during the period
     (283     (5     (59     (347
Transfers to disposal groups
     (59     (197     (89     (345
Other
     41       -       (21     20  
Transfer (to)/from other headings
     (511     (1     (1     (512
Other movements
  
 
(811
 
 
(203
 
 
(169
 
 
(1,184
Net exchange differences
     (3,520     (98     (203     (3,821
Net closing balance, on December 31, 2023
  
 
165,562
 
 
 
3,537
 
 
 
8,124
 
 
 
177,222
 
Closing assets
     475       (286     (4     185  
Closing liabilities
     166,036       3,251       8,120       177,407  
 
 
 
Insurance contracts not measured under PAA - by component
     Best estimate
liability
 
 
    Risk adjustment       Contractual
service margin
 
 
        Total  
Opening assets
     1,086       (510     (465     110  
Opening liabilities
     271,870       4,831       11,401       288,102  
Net opening balance, on January 1, 2022
  
 
270,784
 
 
 
5,341
 
 
 
11,866
 
 
 
287,991
 
Changes in estimates that adjust contractual service margin
     909       (1,232     323       -  
Changes in estimates that result in (a reversal of) onerous contracts
     1,408       (131     -       1,277  
New contracts issued –
non-onerous
     (595     103       493       -  
New contracts issued – onerous
     27       29       -       56  
Changes that relate to future service
  
 
1,749
 
 
 
(1,231
 
 
816
 
 
 
1,333
 
Earnings released from contractual service margin
     -       -       (1,229     (1,229
Release of risk adjustment
     -       (359     -       (359
Experience adjustments on current service
     (47     1       -       (46
Revenue recognized for incurred policyholder tax expenses
     1       -       -       1  
Changes that relate to current service
  
 
(46
 
 
(359
 
 
(1,229
 
 
(1,634
Experience adjustments on claims incurred
     (7     -       -       (8
Changes that relate to past service
  
 
(7
 
 
-
 
 
 
-
 
 
 
(8
Insurance service result
  
 
1,695
 
 
 
(1,591
 
 
(414
 
 
(309
General model
        
Interest accreted to insurance contracts
     2,548       156       221       2,925  
Changes in interest rates and other financial assumptions
     (28,114     (58     -       (28,172
Revaluation of changes in
non-financial
assumptions and experience adjustments to current interest rates
     (862     19       -       (843
Variable fee approach
        
Change in fair value of the underlying assets of products with direct participating features
     (25,351     -       -       (25,351
Change in fulfilment value of products with direct participating features not recognized in CSM due to risk mitigation option
     (5,799     -       -       (5,799
Insurance finance (income) / expenses
  
 
(57,578
 
 
117
 
 
 
221
 
 
 
(57,240
Premiums received
     15,444       -       -       15,444  
Claims, benefits and expenses paid
     (26,454     -       -       (26,454
Acquisition costs paid
     (892     -       -       (892
Other
     (28     -       -       (28
Cash flows
  
 
(11,930
 
 
-
 
 
 
-
 
 
 
(11,930
Contracts disposed during the period
     (177     (5     (96     (278
Transfers to disposal groups
     (48,338     (659     (3,040     (52,037
Other
     -       -       5       5  
Other movements
  
 
(48,515
 
 
(663
 
 
(3,131
 
 
(52,310
Net exchange differences
     8,825       231       387       9,442  
Net closing balance, on December 31, 2022
  
 
163,280
 
 
 
3,435
 
 
 
8,929
 
 
 
175,645
 
Closing assets
     100       -       (64     36  
Closing liabilities
     163,381       3,436       8,865       175,681  
Insurance contracts other than those to which premium allocation approach has been applied [member] | Reinsurance contracts held [member]  
Disclosure In Entirety Of Insurance Reinsurance Including Contracts Held And Investment Contracts With Discretionary Participating Features [Line Items]  
Summary of Insurance Contracts and Reinsurance Contracts by Type
     Asset for remaining coverage    
 
 
 
Reinsurance contracts held - Analysis by type, no PAA
     Excluding loss
recovery component
 
 
    Loss recovery
component
 
 
    Asset for
incurred claims
 
 
         Total  
Opening assets
     14,801       1,607       526       16,934  
Opening liabilities
     (217     (57     5       (270
Net opening balance, on January 1, 2023
  
 
14,584
 
 
 
1,549
 
 
 
530
 
 
 
16,664
 
Changes in the statements of P&L and OCI
        
Net expenses from reinsurance contracts
     453       (235     (38     181  
Other reinsurance finance income / (expenses)
     1,026       34       -       1,060  
Effect of changes in risk of
non-performance
of reinsurers
     (12     -       -       (12
Total changes in the statements of P&L and OCI
  
 
1,467
 
 
 
(200
 
 
(37
 
 
1,229
 
Cash flows
     (397     (158     (425     (979
Other movements
     (424     139       (86     (371
Net exchange differences
     (511     (34     (4     (550
         
Net closing balance, on 31 December 31, 2023
  
 
14,719
 
 
 
1,296
 
 
 
(22
 
 
15,993
 
Closing assets
     16,457       349       (205     16,601  
Closing liabilities
     1,738       (947     (183     608  
 
 
 
 
     Asset for remaining coverage    
 
 
 
Reinsurance contracts held - Analysis by type, no PAA
     Excluding loss
recovery component
 
 
    Loss recovery
component
 
 
    Asset for
incurred claims
 
 
        Total  
Opening assets
     20,704       202       383       21,288  
Opening liabilities
     (1,116     -       645       (471
Net opening balance, on January 1, 2022
  
 
19,588
 
 
 
202
 
 
 
1,028
 
 
 
20,818
 
Changes in the statements of P&L and OCI
        
Net expenses from reinsurance contracts
     (1,028     1,380       (103     248  
Other reinsurance finance income / (expenses)
     (3,956     10       -       (3,945
Investment components
     (6     (2     8       -  
Effect of changes in risk of
non-performance
of reinsurers
     1       -       -       1  
Total changes in the statements of P&L and OCI
  
 
(4,988
 
 
1,388
 
 
 
(96
 
 
(3,696
Cash flows
     (1,021     (12     (466     (1,498
Other movements
     (322     (1     -       (323
Net exchange differences
     1,327       (28     64       1,363  
         
Net closing balance, on 31 December 31, 2022
  
 
14,584
 
 
 
1,549
 
 
 
530
 
 
 
16,664
 
Closing assets
     14,801       1,607       526       16,934  
Closing liabilities
     217       57       5       270  
Summary of Movement Schedules by Measurement Component
Reinsurance contracts held - Movement schedule by
component, no PAA
     Best estimate
liability
 
 
    Risk adjustment       Contractual
service margin
 
 
        Total  
Opening assets
     16,233       1,010       (309     16,934  
Opening liabilities
     (371     (101     202       (270
Net opening balance, on January 1, 2023
  
 
15,862
 
 
 
909
 
 
 
(107
 
 
16,664
 
Changes in estimates that adjust the contractual service margin
     (3     6       (4     -  
Changes in estimates that relate to losses and reversals of losses on underlying onerous contracts
     477       67       6       550  
New reinsurance contracts issued / acquired recognized in the year
     (330     42       271       (17
Initial recognition of onerous underlying contracts
     -       -       12       12  
Changes that relate to future service
  
 
144
 
 
 
114
 
 
 
286
 
 
 
544
 
CSM recognized for service received
     -       -       (26     (26
Release of risk adjustment
     -       (118     -       (118
Experience adjustment on current service
     (217     -       -       (217
Changes that relate to current service
  
 
(217
 
 
(118
 
 
(26
 
 
(361
Experience adjustment on claims component
     (2     -       -       (2
Changes that relate to past service
  
 
(2
 
 
-
 
 
 
-
 
 
 
(2
                                  
Net income/expenses of reinsurance held
  
 
(76
 
 
(3
 
 
260
 
 
 
181
 
                                  
Reinsurance finance income / (expenses)
  
 
1,013
 
 
 
48
 
 
 
(13
 
 
1,048
 
Premiums paid, net of received fixed commission
     2,642       -       -       2,642  
Amounts received
     (3,622     -       -       (3,622
Cash flows
  
 
(979
 
 
-
 
 
 
-
 
 
 
(979
Other movements
     (132     (176     (63     (371
Other movements
  
 
(132
 
 
(176
 
 
(63
 
 
(371
Net exchange difference
     (528     (23     2       (550
Net closing balance, on December 31, 2023
  
 
15,160
 
 
 
755
 
 
 
78
 
 
 
15,993
 
Closing assets
     16,184       423       (7     16,601  
Closing liabilities
     (1,024     332       85       (608
 
 
 
Notes to the consolidated financial statements
Note 29
   
   
 
Reinsurance contracts held - Movement schedule by
component, no PAA
     Best estimate
liability
 
 
    Risk adjustment       Contractual
service margin
 
 
        Total  
Opening assets
     20,608       1,009       (328     21,288  
Opening liabilities
     (1,617     585       561       (471
Net opening balance, on January 1, 2022
  
 
18,991
 
 
 
1,594
 
 
 
233
 
 
 
20,818
 
Changes in estimates that adjust the contractual service margin
     244       (408     164       -  
Changes in estimates that relate to losses and reversals of losses on underlying onerous contracts
     655       (58     10       607  
New reinsurance contracts issued / acquired recognized in the year
     (8     21       (13     -  
Initial recognition of onerous underlying contracts
     -       -       31       31  
Changes that relate to future service
  
 
891
 
 
 
(444
 
 
192
 
 
 
638
 
CSM recognized for service received
     -       -       42       42  
Release of risk adjustment
     -       (147     -       (147
Experience adjustment on current service
     (274     -       -       (274
Changes that relate to current service
  
 
(274
 
 
(147
 
 
42
 
 
 
(379
Experience adjustment on claims component
     (12     -       -       (12
Changes that relate to past service
  
 
(12
 
 
-
 
 
 
-
 
 
 
(12
                                  
Net income/expenses of reinsurance held
  
 
605
 
 
 
(591
 
 
234
 
 
 
248
 
                                  
Reinsurance finance income / (expenses)
  
 
(3,954
 
 
47
 
 
 
(37
 
 
(3,944
Premiums paid, net of received fixed commission
     3,005       -       -       3,005  
Amounts received
     (4,503     -       -       (4,503
Cash flows
  
 
(1,498
 
 
-
 
 
 
-
 
 
 
(1,498
Other movements
     403       (206     (520     (323
Other movements
  
 
403
 
 
 
(206
 
 
(520
 
 
(323
Net exchange difference
     1,316       65       (17     1,363  
Net closing balance, on December 31, 2022
  
 
15,862
 
 
 
909
 
 
 
(107
 
 
16,664
 
Closing assets
     16,233       1,010       (309     16,934  
Closing liabilities
     (371     (101     202       (270
Insurance contracts to which premium allocation approach has been applied [member] | Insurance contracts issued [member]  
Disclosure In Entirety Of Insurance Reinsurance Including Contracts Held And Investment Contracts With Discretionary Participating Features [Line Items]  
Summary of Insurance Contracts and Reinsurance Contracts by Type
  
 
Remaining coverage
 
  
 
Liability for incurred claims
 
Insurance contracts PAA - by type
     Excluding loss
component
 
 
   
Loss
component
 
 
     Best estimate
liability
 
 
    Risk
adjustment
 
 
          Total  
Opening assets
     -       -        -       -        -  
Opening liabilities
     404       2        33       -        439  
Net opening balance, on January 1, 2023
  
 
404
 
 
 
2
 
  
 
33
 
 
 
-
 
  
 
439
 
Insurance revenue
     (127     -        -       -        (127
Incurred claims and other insurance service expenses
     -       -        96       -        96  
Amortization of insurance acquisition cash flows
     19       -        -       -        19  
Losses (and reversals of losses) on onerous contracts
     -       2        -       -        2  
Adjustments to liabilities for incurred claims
     -       -        14       -        14  
Insurance service expenses
  
 
19
 
 
 
2
 
  
 
110
 
 
 
-
 
  
 
132
 
Investment components
     -       -        -       -        -  
Insurance service result
  
 
(108
 
 
2
 
  
 
110
 
 
 
-
 
  
 
5
 
Insurance finance (income) / expenses (P&L and OCI)
     12       -        -       -        12  
Cash flows
     95       -        (114     -        (19
Disposal of a business
     (407     -        -       -        (407
Net exchange differences
     9       -        -       -        9  
           
Net closing balance, on December 31, 2023
  
 
6
 
 
 
4
 
  
 
29
 
 
 
-
 
  
 
39
 
Closing assets
     -       -        -       -        -  
Closing liabilities
     6       4        29       -        39  
 
 
  262 | Annual Report on Form 20-F 2023
 
 
    Remaining coverage        Liability for incurred claims  
Insurance contracts PAA - by type
    Excluding loss
component
 
 
    Loss
component
 
 
     Best estimate
liability
 
 
    Risk
adjustment
 
 
         Total  
Opening assets
    -       -        -       -       -  
Opening liabilities
    1,242       -        712       10       1,964  
Net opening balance, on January 1, 2022
 
 
1,242
 
 
 
-
 
  
 
712
 
 
 
10
 
 
 
1,964
 
Insurance revenue
    (563     -        -       -       (563
Incurred claims and other insurance service expenses
    -       -        254       -       253  
Amortization of insurance acquisition cash flows
    22       -        -       -       22  
Losses (and reversals of losses) on onerous contracts
    -       2        -       -       2  
Adjustments to liabilities for incurred claims
    -       -        259       (3     257  
Insurance service expenses
 
 
22
 
 
 
2
 
  
 
513
 
 
 
(3
 
 
534
 
Investment components
    -       -        -       -       -  
Insurance service result
 
 
(542
 
 
2
 
  
 
513
 
 
 
(3
 
 
(29
Insurance finance (income) / expenses (P&L and OCI)
    7       -        (110     -       (103
Cash flows
    515       -        (470     -       45  
Disposal of a business
    (729     -        (75     -       (804
Transfers to disposal groups
    (15     -        (532     (7     (554
Net exchange differences
    (75     -        (5     -       (80
           
Net closing balance, on December 31, 2022
 
 
404
 
 
 
2
 
  
 
33
 
 
 
-
 
 
 
439
 
Closing assets
    -       -        -       -       -  
Closing liabilities
    404       2        33       -       439