| Schedule of Segment Information |
The following table presents our revenue disaggregated by major source and segment and a reconciliation of segment revenue from services to total company revenue: | | | | | | | | | | | | | | | (in thousands) | 2020 | 2019 | 2018 | | Revenue from services | | | | | Contingent staffing | | | | | PeopleReady | $ | 1,099,462 | | $ | 1,474,062 | | $ | 1,522,076 | | | PeopleManagement | 586,822 | | 642,233 | | 728,254 | | | Human resource outsourcing | | | | | PeopleScout | 160,076 | | 252,484 | | 248,877 | | | | | | | | | | | Total company | $ | 1,846,360 | | $ | 2,368,779 | | $ | 2,499,207 | |
The following table presents a reconciliation of segment profit to income before tax expense: | | | | | | | | | | | | | | | (in thousands) | 2020 | 2019 | 2018 | | Segment profit: | | | | | PeopleReady | $ | 43,200 | | $ | 82,106 | | $ | 85,998 | | | PeopleManagement | 11,717 | | 12,593 | | 21,627 | | | PeopleScout | 4,525 | | 37,831 | | 47,383 | | | 59,442 | | 132,530 | | 155,008 | | | Corporate unallocated | (20,714) | | (21,870) | | (26,066) | | | Work Opportunity Tax Credit processing fees | (495) | | (960) | | (985) | | | Acquisition/integration costs | — | | (1,562) | | (2,672) | | | Goodwill and intangible asset impairment charge | (175,189) | | — | | — | | | Gain on deferred compensation assets | (1,725) | | (495) | | — | | | Workforce reduction costs | (12,570) | | (3,301) | | — | | | COVID-19 government subsidies, net | 6,211 | | — | | — | | | Other benefits (costs) | 2,189 | | (614) | | (10,317) | | | Depreciation and amortization | (32,031) | | (37,549) | | (41,049) | | | Income (loss) from operations | (174,882) | | 66,179 | | 73,919 | | | Interest expense and other income, net | 1,620 | | 3,865 | | 1,744 | | | Income (loss) before tax expense (benefit) | $ | (173,262) | | $ | 70,044 | | $ | 75,663 | |
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| Revenue from External Customers by Geographic Areas |
Our international operations are primarily in Canada, Australia and the United Kingdom. Revenue by region was as follows: | | | | | | | | | | | | | | | | | | | | | | | | (in thousands, except percentages) | 2020 | % | 2019 | % | 2018 | % | | United States | $ | 1,729,171 | | 93.7 | % | $ | 2,222,543 | | 93.8 | % | $ | 2,369,024 | | 94.8 | % | | International operations | 117,189 | | 6.3 | | 146,236 | | 6.2 | | 130,183 | | 5.2 | | | Total revenue from services | $ | 1,846,360 | | 100.0 | % | $ | 2,368,779 | | 100.0 | % | $ | 2,499,207 | | 100.0 | % |
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