SEGMENT INFORMATION (Tables)

12 Months Ended

Dec. 27, 2020

Segment Reporting [Abstract]

Schedule of Segment Information

The following table presents our revenue disaggregated by major source and segment and a reconciliation of segment revenue from services to total company revenue:

(in thousands)	2020		2019		2018
Revenue from services
Contingent staffing
PeopleReady	$	1,099,462	$	1,474,062	$	1,522,076
PeopleManagement	586,822		642,233		728,254
Human resource outsourcing
PeopleScout	160,076		252,484		248,877
Total company	$	1,846,360	$	2,368,779	$	2,499,207

The following table presents a reconciliation of segment profit to income before tax expense:

(in thousands)	2020		2019		2018
Segment profit:
PeopleReady	$	43,200	$	82,106	$	85,998
PeopleManagement	11,717		12,593		21,627
PeopleScout	4,525		37,831		47,383
	59,442		132,530		155,008
Corporate unallocated	(20,714)		(21,870)		(26,066)
Work Opportunity Tax Credit processing fees	(495)		(960)		(985)
Acquisition/integration costs	—		(1,562)		(2,672)
Goodwill and intangible asset impairment charge	(175,189)		—		—
Gain on deferred compensation assets	(1,725)		(495)		—
Workforce reduction costs	(12,570)		(3,301)		—
COVID-19 government subsidies, net	6,211		—		—
Other benefits (costs)	2,189		(614)		(10,317)
Depreciation and amortization	(32,031)		(37,549)		(41,049)
Income (loss) from operations	(174,882)		66,179		73,919
Interest expense and other income, net	1,620		3,865		1,744
Income (loss) before tax expense (benefit)	$	(173,262)	$	70,044	$	75,663

Revenue from External Customers by Geographic Areas

Our international operations are primarily in Canada, Australia and the United Kingdom. Revenue by region was as follows:

(in thousands, except percentages)	2020		%		2019		%		2018		%
United States	$	1,729,171	93.7	%	$	2,222,543	93.8	%	$	2,369,024	94.8	%
International operations	117,189		6.3		146,236		6.2		130,183		5.2
Total revenue from services	$	1,846,360	100.0	%	$	2,368,779	100.0	%	$	2,499,207	100.0	%