-----BEGIN PRIVACY-ENHANCED MESSAGE----- Proc-Type: 2001,MIC-CLEAR Originator-Name: webmaster@www.sec.gov Originator-Key-Asymmetric: MFgwCgYEVQgBAQICAf8DSgAwRwJAW2sNKK9AVtBzYZmr6aGjlWyK3XmZv3dTINen TWSM7vrzLADbmYQaionwg5sDW3P6oaM5D3tdezXMm7z1T+B+twIDAQAB MIC-Info: RSA-MD5,RSA, Rqt5E3+fehbBmDog7VSK9og7N8y+CfWcClqF37/4lCrlp9zrzHtLsp+VlTT8Tnh2 6ztqLCXyc7t15RxnRjaucg== 0001056114-99-000007.txt : 19990120 0001056114-99-000007.hdr.sgml : 19990120 ACCESSION NUMBER: 0001056114-99-000007 CONFORMED SUBMISSION TYPE: 10-Q/A PUBLIC DOCUMENT COUNT: 1 CONFORMED PERIOD OF REPORT: 19980930 FILED AS OF DATE: 19990119 FILER: COMPANY DATA: COMPANY CONFORMED NAME: CTC COMMUNICATIONS CORP CENTRAL INDEX KEY: 0000764841 STANDARD INDUSTRIAL CLASSIFICATION: SERVICES-TELEPHONE INTERCONNECT SYSTEMS [7385] IRS NUMBER: 042731202 STATE OF INCORPORATION: MA FISCAL YEAR END: 0331 FILING VALUES: FORM TYPE: 10-Q/A SEC ACT: SEC FILE NUMBER: 000-13627 FILM NUMBER: 99507679 BUSINESS ADDRESS: STREET 1: 360 SECOND AVE CITY: WALTHAM STATE: MA ZIP: 02451 BUSINESS PHONE: 7814668080 MAIL ADDRESS: STREET 1: 360 SECOND AVENUE CITY: WALTHAM STATE: MA ZIP: 02154 FORMER COMPANY: FORMER CONFORMED NAME: COMPUTER TELEPHONE CORP DATE OF NAME CHANGE: 19920703 10-Q/A 1 AMENDMENT NO. 1 TO 9/30/98 10-Q SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 10-Q/A AMENDMENT NO. 1 TO FORM 10-Q QUARTERLY REPORT UNDER SECTION 13 OR 15(d) OF THE SECURITIES AND EXCHANGE ACT OF 1934 For Quarter ended September 30, 1998. Commission File Number 0-13627. CTC COMMUNICATIONS CORP. (Exact name of registrant as specified in its charter) Massachusetts 04-2731202 (State or other jurisdiction of (IRS Employer incorporation or organization) Identification No.) 360 Second Avenue, Waltham, Massachusetts 02451 (Address of principal executive offices) (Zip Code) (781) 466-8080 (Registrant's telephone number including area code) (Former name, former address and former fiscal year, if changed since last report) Indicate by check mark whether the registrant (1) has filed all reports required to be filed by section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes [X] No [ ] APPLICABLE ONLY TO CORPORATE ISSUERS: Indicate the number of shares outstanding of each of the Issuer's classes of Common Stock, as of the latest practicable date: As of August 5, 1998, 9,998,535 shares of Common Stock were outstanding. Purpose of the Amendment: This Amendment adds a section entitled "Year 2000 Compliance" to the the Part I Item 2 "Management's Discussion and Analysis of Financial Condition and Results of Operations" which was filed as part of the Company's Form 10-Q for the Quarter Ended September 30, 1998. Otherwise, Part I Item 2 is unchanged. Part I Item 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS The following discussion should be read in conjunction with the Financial Statements and Notes set forth elsewhere in this Report. OVERVIEW CTC Communications Corp. (the "Company"), a Massachusetts corporation, is a rapidly growing integrated communications provider ("ICP") with 14 years of local telecommunications marketing, sales and service experience. The Company offers local, long distance, Internet access, Frame Relay and other data services on a single integrated bill. CTC currently serves small to medium-sized business customers in seven Northeastern states through its experienced 197-member direct sales force and 85 customer care representatives located in 25 branch offices throughout the region. Prior to becoming an ICP in January 1998, the Company was the oldest and largest independent sales agent for Bell Atlantic Corp. ("Bell Atlantic"), selling local telecommunications services as an agent since 1984. The Company has also offered long distance and data services under its own brand name since 1994. As an agent, during the 1997 calendar year, the Company managed relationships with approximately 5,600 franchise customers who purchased approximately $200 million of annual local telecommunications services, representing an estimated 280,000 local access lines at year end. In late 1997, the Company became certified as a Competitive Local Exchange Carrier ("CLEC") in New York and the six New England states in order to embark upon its ICP strategy and take advantage of market opportunities created by deregulation. In December 1997, the Company terminated its agency agreement with Bell Atlantic and began ICP operations in January 1998. As an ICP, the Company is utilizing its well-developed infrastructure and the same relationship-centered sales approach that it employed as an agent without the limitations on potential customers, services and pricing that were imposed upon it as an agent. Over the next three years, the Company plans to expand within its existing markets and into six additional states in the Boston- Washington, D.C. corridor and add network facilities. 2 Beginning in the first calendar quarter of 1999, the Company intends to deploy a state-of-the-art, data centric, packet-switched Integrated Communications Network ("ICN"). Installation initially will take place in the Company's existing markets and in new markets as customer demand and concentrations warrant. The ICN when completed will consist of an advanced Asynchronous Transfer Mode (ATM)-based network, using Cisco Systems, Inc. BPX(r) 8600 series and MGX(tm) 8800 series IP+ATM wide-area switches, that will deliver enhanced access services such as traditional dedicated services, frame relay, IP, video, and circuit emulation transport services. Cisco's solutions should enable CTC to deliver all of these services and voice services across a single multiservice dedicated connection that should lower customers' telecommunications costs. The ICN will be interconnected by leased transmission and access facilities. Initially, the Company will offer dedicated long distance and data services over the ICN. The Company intends to continue to lease local dialtone capabilities until these services can be cost effectively integrated into a packet switched network architecture. The Company expects that the ICN will be able to take advantage of the growing customer demand for dedicated long distance and data transmission capabilities and the economic benefits that can be achieved by utilizing a combination of Company-owned switching facilities and leased network elements. Once deployed, the Company believes that the ICN will enable the Company to improve margins, enhance customer control and broaden service offerings. Prior to deploying the ICN, the Company is building its base of installed access lines through reselling the network services of other Telecommunications carriers. Although management believes that its current strategy will have a positive effect on the Company's results of operations over the long-term, through an increase in its customer base and product offerings, this strategy is expected to have a negative effect on the Company's results of operations over the short-term. The Company's operations are subject to certain material risks, as set forth in Exhibit 99.1 to this Quarterly Report, and to certain other factors discussed further in this Quarterly Report under "Liquidity and Capital Resources." The Company anticipates losses and negative cash flow in the near term, attributable in part to significant investments in operating, sales, marketing, management information systems and general and administrative expenses as well as investments in the ICN. 3 Historically, the Company's network service revenues have consisted of commissions earned as an agent of Bell Atlantic and other RBOCs and since 1994, revenues from the resale of long distance, frame relay, Internet access and other communications services. For the fiscal year ended March 31, 1998, agency commissions accounted for approximately 60% of network service revenues with resale revenues accounting for 40% of such revenues. As a result of the transition to an ICP strategy in December 1997, agency commissions earned in the future will not be material. The Company bills its customers for local and long distance usage based on the type of local service utilized, the number, time and duration of calls, the geographic location of the terminating phone numbers and the applicable rate plan in effect at the time of the call. During the period in which the Company resells the services of other telecommunications carriers prior to deploying its ICN, cost of services includes the cost of local and long distance services charged by carriers for recurring charges, per minute usage charges and feature charges, as well as the cost of fixed facilities for dedicated services and special regional calling plans. Selling expense consists of the costs of providing sales and other support services for customers including salaries, commissions and bonuses to salesforce personnel. General and administrative expense consists of the costs of the billing and information systems and personnel required to support the Company's operations and growth as well as all amortization expenses. Depreciation is allocated throughout sales, marketing, general and administrative expense based on asset ownership. The Company has experienced significant growth in the past and, depending on the extent of its future growth, may experience significant strain on its management, personnel and information systems. To accommodate this growth, the Company intends, subject to the availability of adequate financing, to continue to implement and improve operational, financial and management information systems. Since implementing its ICP strategy, the Company has expanded its staff to include three additional senior executives and over 85 additional employees. The Company is also expanding its information systems to provide improved recordkeeping for customer information and management of uncollectible accounts and fraud control. 4 RESULTS OF OPERATIONS - THREE AND SIX MONTHS ENDED SEPTEMBER 30, 1998 AS COMPARED TO THE THREE AND SIX MONTHS ENDED SEPTEMBER 30, 1997. The results for the quarter ended September 30, 1998 reflect the Company's operations as an Integrated Communications Provider ("ICP"). In its capacity as an independent agent for the Regional Bell Operating Companies (RBOCs), the Company recorded revenues which represented the fees and commissions earned by the Company for sales of products and services to business customers. As an ICP, the Company purchases local services from the RBOCs at a discount to the retail rate, and resells and bills these services to business customers. The Company also resells other services including long distance, Internet access, and various data services in order to provide a total integrated telecommunications solution to its customers. The Company will continue reselling telecommunications services until the deployment of its Integrated Communications Network ("ICN") and begins migrating customers onto its own network. Total revenues for the second fiscal quarter were $14,516,000, as compared to $11,845,000 for the same period of the preceding Fiscal year, or an increase of 23%. Total revenues for the six months ended September 30, 1998 were $27,352,000, as compared to $23,504,000, or an increase of 16%. The September quarter revenues also represented an increase of 13% over the June 1998 quarter revenues of $12,836,000. Revenues for local, Internet access and data services increased a combined 63% on a sequential quarter basis due primarily to the addition of new customer relationships. Long distance revenue experienced a 24% decrease on a sequential quarter basis as a result of the Company's strategic decision to stop offering long distance to outbound call center customers. These customers tend to be high volume, low margin businesses where the relationship is short-term. It is the Company's policy to focus on long-term relationships with customers that purchase the full complement of services. A common basis for measurement of an ICP's progress is the growth in access line equivalents. During the quarter ended September 30, 1998, the Company sold 33,183 access line equivalents and provisioned 25,553, bringing the total lines in service to 64,394 for the Company's first nine months as an ICP. New lines sold represented a 26% sequential increase over lines sold during the quarter ended June 30, 1998. 5 Costs of telecommunications revenues for the quarter ended September 30, 1998 were $12,383,000, as compared to $2,712,000 for the same period of the preceding Fiscal year. For the six months ended September 30, 1998 costs of telecommunications revenues were $23,997,000, as compared to $5,156,000 for the same period of the preceding Fiscal year. Since substantially all revenues since January 1, 1998 have resulted from operations as ICP, comparative numbers on a year to year basis are not relevant. As a percentage of telecommunications revenues, cost of telecommunications revenues was 85% for the second quarter of Fiscal 1999, as compared to 90% for the first quarter of Fiscal 1999 and 95% for fourth quarter of Fiscal 1998, the first quarter of transition from agency status to ICP status. The gross margin improvement over the first nine months as an ICP is primarily attributable to the implementation of the lower long distance wholesale costs previously renegotiated with the Company's principal long distance supplier, significant improvements made in local service gross margins, and the elimination of the lower margin call center business from long distance gross margins. For the quarter ended September 30, 1998, Selling, general and administrative expenses (SG & A) increased 84% to $13,001,000 from $7,054,000 for the same period of the preceding fiscal year. For the six months ended September 30 1998, SG & A expenses were $22,496,000, as compared to $13,988,000, or an increase of 61%. These increases were due primarily to the opening of five new branch sales offices during the six months ended September 30, 1998 and the associated increased number of sales and service employees hired in connection with the transition to the ICP platform. As of September 30, 1998, CTC employed 392 people including 197 Account Executives and 85 Network Coordinators in 25 branch locations throughout New England and New York. In addition, SG & A expenses increased due to operating expenses associated with the network build out, as well as an additional $500,000 of increased depreciation expense in the second fiscal quarter associated with the investments in the Integrated Communications Network. The final component of the increase is related to legal and regulatory activities. Legal expenses in prosecuting both the anti-trust action against Bell Atlantic now pending in the federal courts and the state regulatory proceedings instituted in each of the New England States against Bell Atlantic for discriminatory practices regarding the Bell Atlantic policy of imposing contract termination fees on its customers as well as the regulatory expenses incurred in obtaining certification as a reseller in additional states, were $1,913,000 and $2,632,000 respectively, for the three and six months ended September 30, 1998. 6 For the quarter ended September 30, 1998 the Company reported a loss before taxes of $11,811,000. For the quarter ended June 30, 1998 the Company reported a net loss before taxes of $8,528,000, and recorded a tax benefit of $2,900,000, for a net loss of $5,628,000, or $0.56 per share. Initially, the Company recognized the benefit of the tax loss carry-back at the Federal tax rate of 34%. The Company has determined that the benefit should be applied ratably as a percentage of the Company's estimated pre-tax loss over each of the four quarters of the fiscal year. The effective rate of the benefit may vary with changes in management's estimates. While applying the tax benefit ratably over each of the four quarters will not change the year end result, an adjustment was made for the first quarter reducing the tax benefit to $597,000 compared to the previously recorded tax benefit of $2,900,000. Based on the foregoing, the net loss for the first quarter will increase from the previously reported $5,628,000, or $0.56 per share, to $7,931,000, or $0.79 per share. An Amendment to the Form 10-Q for the quarter ended June 30, 1998 is being filed to reflect this change. Liquidity and Capital Resources Working capital at September 30, 1998 amounted to $11,627,000 as compared to $11,342,000 at March 31, 1998, an increase of 3%. Cash balances at September 30, 1998 and March 31, 1998 totaled approximately $2,167,000. Historically, the Company funded its working capital and operating expenditures primarily from cash flow from operations. As a result of Bell Atlantic's failure to pay approximately $14 million in agency commissions (currently approximately $11.5 million) that the Company believes it is owed under its agency contract, the losses incurred following transition to an ICP strategy, and the investment required to implement the Integrated Communications Network, the Company has been required to raise additional capital. Although the Company has sued Bell Atlantic and believes the collection of the agency commissions is probable, there is no assurance that the Company will be successful in its collection efforts were that such collections will not be delayed. If the Company fails to collect any of the agency commissions or if their collection becomes less than probable, the Company would be required to write off the uncollected amounts reflected in its financial statements or amounts for which collection becomes less than probable. Delay in the collection or write-off of agency commissions may adversely affect the Company. In April 1998, the Company completed a $12 million private placement of Series A Convertible Preferred Stock and Warrants to Spectrum Equity Investors II, L.P. 7 On September 1, 1998, the Company as Borrower, entered into a Loan and Security Agreement ("Loan and Security Agreement") with Goldman Sachs Credit Partners L.P. and Fleet National Bank as Lenders. Under the terms of the Loan and Security Agreement, the Lenders have provided a three-year senior secured credit facility to the Company consisting of revolving loans in the aggregate amount of up to $75 million (the "Credit Facility"). Advances under the facility bear interest at 1.75% over the prime rate and are secured by a first priority perfected security interest on all of the Company's assets, provided, however, that the Company has the ability to exclude assets acquired through purchase money financing. In addition, the Company is required to pay a commitment fee of 0.5% per annum on any unused amounts under the facility as well as a monthly line fee of $150,000 per month. The Company may borrow $15 million unconditionally and $60 million based on trailing 120 days accounts receivable collections (reducing to the trailing 90 days of collections by March 31, 2000). The Company paid a one-time up front fee of $2,531,250, representing 3 3/8% of the facility. In the event that the Company wishes to prepay the loan, the agreement provides for a prepayment penalty of 2% during the first 18 months of the term of the loan. Warrants to purchase an aggregate of 974,412 shares of the Company's common stock at an purchase price of $6.75 per share were issued to the Lenders in connection with the transaction. The Company has valued the Warrants at $1.3 million which is being amortized and included in interest expense over the three-year term of the Loan and Security Agreement. As of October 31, 1998, the Company had borrowed $24,500,000 under the Credit Facility. On November 2, 1998, the Company obtained three-year vendor financing facility for up to $25 million from Cisco Capital Corp. Under the terms of the agreement, the Company has agreed to a three year, $25 million volume purchase commitment of Cisco Systems equipment and services and Cisco Capital Corp has agreed to advance funds as these purchases occur. In addition, a portion of the Cisco facility can be utilized for working capital costs associated with the integration and operation of Cisco Systems solutions and related peripherals. Pursuant to the terms of the Cisco Vendor Financing Agreement dated as of October 14, 1998, the Company has agreed to give the Lender a senior security interest in all Cisco products purchased with the proceeds of the first $15 million advanced under the facility and a subordinate security interest in all other assets of the Company. Under the terms of the Cisco facility, the Company is required to pay interest on funds advanced under the facility at an annual rate of 12.5%. In addition, the Company is required to pay a commitment fee of .50% per annum on any unused amounts under the facility as well as a monthly line fee of $15,000 per month. The Company paid a closing fee of 1% of the total credit facility. 8 The Company expects to utilize the proceeds of the Cisco financing to deploy the first phase of its data-centric Integrated Communications Network in 22 network hub and node sites within the New York and New England regions. The implementation of the Company's current business plan to further penetrate its existing markets, deploy the ICN in its existing markets and enhance and expand the CTC information systems will require significant capital. The Company may require additional capital if it experiences demand for its products and services in excess of that which is currently planned, accelerates the rate of expansion of its sales presence from that which is currently anticipated or accelerates the deployment of the ICN in its existing markets. Additional capital will be required to expand the Company's sales presence into the New York-Washington D.C. corridor and deploy its ICN into this region or any other new markets. The Company also expects to seek additional lease financing to fund the acquisition of equipment and software related to the enhancements and expansion of the CTC information systems and the deployment of its network operating centers. The Company's actual capital requirements also may be materially affected by many factors, including the timing and actual cost of expansion into new markets, the extent of competition and pricing of telecommunications services in its markets, acceptance of the Company's services, technological change and potential acquisitions. While the Company believes that under its current business plan the proceeds from the Goldman Sachs/Fleet credit facility combined with the Cisco facility and other anticipated lease financing will be sufficient to fund operations at least through December 1999, several factors could influence the timing of the Company's need for additional capital. These factors include, but are not limited to: (a) the need to finance larger amounts of working capital if the Company experiences demand for its services in excess of that which is planned, (b) the Company expands its sales presence faster than currently anticipated, (c) the enhancements and expansion of the CTC information systems turn out to be more capital intensive than originally planned, or (d) the Company fails to collect or is delayed in collecting the approximately $11.5 million which it believes is due from Bell Atlantic under its former Agency arrangement or is delayed in collecting such amounts. The Company may seek opportunistic financing activities prior to December 1999 depending on market conditions. 9 YEAR 2000 COMPLIANCE Currently, many computer systems and software products are coded to accept only two digit, rather than four digit, entries in the date code field. Date-sensitive software or hardware coded in this manner may not be able to distinguish a year that begins with a "20" instead of a "19," and programs that perform arithmetic operations, make comparisons or sort date fields may not yield correct results with the input of a Year 2000 date. This Year 2000 problem could cause miscalculations or system failures that would affect the Company's operations. The Company's State of Readiness The Company has evaluated the effect of the Year 2000 problem on its information systems and is implementing plans to ensure its systems and applications will effectively process information necessary to support ongoing operations of the Company in the year 2000 and beyond. The Company believes its information technology ("IT") and non-IT systems will be Year 2000 compliant by the end of 1999. In connection with the deployment of the Company's new Integrated Communications Network ("ICN"), the Company has designed a new database architecture for its computer systems which will comply with "Year 2000" requirements. Installation of the ICN and related software is expected to be completed in June 1999 and testing of the system, including its Year 2000 compliance, is expected to commence in May 1999. While the Company expects that all significant IT-related systems will be Year 2000 compliant by mid-1999, there can be no assurance that all Year 2000 problems in the new system will be identified or that the necessary corrective actions will be completed in a timely manner. The Company has requested certification from its significant vendors and suppliers demonstrating their Year 2000 compliance. To date, approximately 60% of vendors and suppliers have delivered such certifications and the Company anticipates that it will receive the additional certifications requested. The Company intends to continuously identify critical vendors and suppliers and communicate with them about their plans and progress in addressing Year 2000 problems. There can be no assurance that the systems of these vendors and suppliers will be timely converted or that the failure to so comply will not have an adverse effect on the Company's operations. The Company's Costs of Year 2000 Remediation The Company has not incurred material costs related specifically to Year 2000 issues and does not expect to in the future. However, there can be no assurance that the costs associated with Year 2000 problems will not be greater than anticipated. 10 The Company's Year 2000 Risk Based on the efforts described above, the Company currently believes that its systems will be Year 2000 compliant in a timely manner. The Company has completed the process of identifying Year 2000 issues in its IT and non-IT systems and expects to complete any remediation efforts by mid-1999. However, there can be no assurance that all Year 2000 problems will be successfully identified, or that the necessary corrective actions will be completed in a timely manner. Failure to successfully identify and remediate Year 2000 problems in critical systems in a timely manner could have a material adverse effect on the Company's results of operations, financial position or cash flow. In addition, the Company believes that there is risk relating to significant vendors' and suppliers' failure to remediate their Year 2000 issues in a timely manner. Although the Company is communicating with its vendors and suppliers regarding the Year 2000 problem, the Company does not know whether these vendors' or suppliers' systems will be Year 2000 compliant in a timely manner. If one or more significant vendors or suppliers are not Year 2000 compliant, this could have a material adverse effect on the Company's results of operations, financial position or cash flow. The Company's Contingency Plans The Company plans by mid-year 1999 to develop contingency plans to be implemented in the event planned solutions prove ineffective in solving Year 2000 compliance. If it were to become necessary for the Company to implement a contingency plan, it is uncertain whether such plan would succeed in avoiding a Year 2000 issue which may otherwise have a material adverse effect on the Company's results of operations, financial position or cash flow. 11 FORM 10-Q/A FOR THE QUARTER ENDED SEPTEMBER 30, 1998 SIGNATURES Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on behalf by the undersigned thereunto duly authorized. CTC COMMUNICATIONS CORP. Date: January 19, 1999 /S/ ROBERT J. FABBRICATORE ---------------------------- Robert J. Fabbricatore Chairman and CEO Date: January 19, 1999 /S/ STEVEN C. JONES ----------------------------- Steven C. Jones Executive Vice President, and Chief Financial Officer -----END PRIVACY-ENHANCED MESSAGE-----