Exhibit 99.1

45-04

Intervoice Announces Fiscal 2005 Second Quarter Results

Sales of $44.3 Million and Net Income of $0.13 Per Diluted Share

DALLAS - September 23, 2004 - Intervoice, Inc. (NASDAQ: INTV) today reported revenues of $44.3 million for its second fiscal quarter ended August 31, 2004, a 6.5 percent increase from $41.6 million posted in the same quarter last year. Net income for the second quarter was $5.1 million, or $0.13 per diluted share. These results reflect significant improvement from net income of $3.6 million, or $0.10 per diluted share posted in the second quarter of last year. Revenues for the second quarter last year included a $2.1 million receipt from a cash-basis international managed services company. Revenues for the current quarter included no such cash receipt.

The Company’s solutions backlog of $40.2 million at August 31, 2004, is up 33.6% from $30.1 million at August 31, 2003 and is down 6.9% from $43.2 million at the end of last quarter. During the second quarter of this year, cash balances increased by $3.5 million to $49.0 million, and the Company reduced its total debt balance to $11.5 million through repayments totaling $1.1 million. Working capital increased from $2.0 million at August 31, 2003 to $29.7 million at August 31, 2004. Fiscal 2005 second quarter activities resulted in working capital increases totaling $5.9 million.

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“We are pleased to report great quarterly results and the continued strengthening of our balance sheet. Revenue growth combined with management’s focus on cost control is continuing to pay off,” said Craig Holmes, the Company’s Executive Vice President and Chief Financial Officer.

“Our total sales organization continues to perform well and we are clearly making great progress toward our goal of increasing sales of voice solutions to both our enterprise and global carrier markets,” said David Brandenburg, the Company’s Chairman and CEO. “Our solutions backlog remains solid, and I believe the Company’s outlook continues to be very favorable. I currently believe revenues for the third quarter of fiscal 2005 will be in the $44 million to $48 million range. I look forward to discussing details of our second fiscal quarter and outlook for the future in tomorrow’s conference call with investors.”

“Further, we wish to bring to your attention that in the course of attempting to settle a commercial dispute with one of our vendors, we obtained new information concerning transactions that occurred in calendar years 2000 and 2001. Management reviewed the new information and notified our Audit Committee which is looking into the matter,” said David Brandenburg.

The Audit Committee is investigating transactions accounted for as purchases of licenses from a supplier in calendar years 2000 and 2001, particularly $900,000 paid in calendar 2001, and whether any such transaction was related to the modification of a warrant issued to the Company by such supplier. The Audit Committee will also review the accounting treatment for certain sales transactions in calendar years 2000 and 2001. The sales transactions currently under review did not exceed 1% and 3% of the Company’s revenues in fiscal 2000 and 2002, respectively. The Audit Committee is being assisted by separate independent counsel and accountants. Intervoice self-reported the investigation and the basis therefor to the Securities and Exchange Commission. While these transactions occurred in calendar years 2000 and 2001, Intervoice’s Board and management are fully supportive of a thorough review to determine whether any further action is appropriate.

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The Company has scheduled a conference call for 9:00 a.m. central daylight time on Friday, September 24, 2004, to discuss its second fiscal quarter results and its outlook for the future. To participate in the call, dial (719) 457-2657. The conference call confirmation code is 912431. A replay of the call will be available at the Company’s Web site: www.intervoice.com.

Intervoice, Inc. has included in this press release certain “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995 concerning its business and operations that are based on management’s current beliefs. All statements other than statements of historical fact in this press release, including without limitation, any and all statements regarding the Company’s financial position, business strategy, plans and objectives of management for future operations, potential future revenues and industry conditions are forward-looking statements. Readers are cautioned to read the risks and uncertainties, described in the Company’s filings with the Securities and Exchange Commission, including without limitation, the risks and uncertainties set forth under the caption entitled “Cautionary Disclosures to Qualify Forward Looking Statements” in the Company’s Annual Reports filed on Form 10-K and Quarterly Reports filed on Form 10-Q. Intervoice cautions current and potential investors that such risks and uncertainties sometimes in the past have affected, and in the future could affect Intervoice’s actual results and cause such results to differ materially from the forward-looking statements in this press release.

About Intervoice
With more than 20 years of experience, Intervoice, Inc. (NASDAQ: INTV) creates measurable business value by applying innovative speech technology to optimize voice automation solutions. Intervoice provides developers, enterprises and carriers with the platform, software and services necessary to enable an interactive dialogue with technology, resulting in improved operational efficiencies, revenue, and customer satisfaction. Omvia®, the open, standards-based Intervoice product suite, consists of advanced messaging, portal, IVR and payment applications. The Omvia Voice Framework is the most open voice solution on the market, allowing unparalleled scalability and flexibility within a traditional, VXML or SALT environment. Intervoice has sold more than 23,000 systems worldwide to companies including Ameritrade, Amtrak, Citibank, MasterCard, O2, Rogers Wireless, SBC, Travelocity, Verizon and Vodafone. A Microsoft Certified Partner, Intervoice is headquartered in Dallas with offices in Europe, the Middle East, South America, Africa and Asia-Pacific. For more information, visit www.intervoice.com.

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INTERVOICE, INC.
CONSOLIDATED BALANCE SHEETS

	(In Thousands, Except Share and Per Share Data)
ASSETS	August 31, 2004			February 29, 2004
	(Unaudited)
Current Assets
Cash and cash equivalents	$	48,955		$	40,859
Trade accounts receivable, net of allowance for doubtful accounts of $970 in fiscal 2005 and $947 in fiscal 2004		25,855			23,719
Inventory		8,328			8,415
Prepaid expenses and other current assets		5,588			5,087
		88,726			78,080
Property and Equipment
Land and buildings		16,912			16,857
Computer equipment and software		42,084			39,073
Furniture, fixtures and other		3,152			3,190
Service equipment		8,961			9,421
		71,109			68,541
Less allowance for depreciation		50,483			48,325
		20,626			20,216
Other Assets
Intangible assets, net of accumulated amortization of $15,258 in fiscal 2005 and $34,443 in fiscal 2004		5,289			6,363
Goodwill		3,401			3,401
Other assets		731			3,491
	$	118,773		$	111,551
LIABILITIES AND STOCKHOLDERS’ EQUITY
Current Liabilities
Accounts payable	$	11,128		$	10,746
Accrued expenses		11,732			11,919
Customer deposits		5,569			6,625
Deferred income		23,429			22,257
Current portion of long-term borrowings		400			—
Income taxes payable		6,774			7,379
		59,032			58,926
Long-Term Borrowings		11,135			13,101
Other Long-Term Liabilities		12			271
Stockholders’ Equity
Preferred stock, $100 par value—2,000,000 shares authorized: none issued
Common stock, no par value, at nominal assigned value—62,000,000 shares authorized: 36,004,683 issued and outstanding in fiscal 2005 and 35,691,389 issued and outstanding in fiscal 2004		18			18
Additional capital		76,979			75,276
Accumulated deficit		(27,182	)		(35,441	)
Accumulated other comprehensive loss		(1,221	)		(600	)
Stockholders’ equity		48,594			39,253
	$	118,773		$	111,551

Certain prior year balances have been reclassified to conform to the current year presentation.

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INTERVOICE, INC.
CONSOLIDATED STATEMENTS OF OPERATIONS
(Unaudited)

	(In Thousands, Except Per Share Data)
	Three Months Ended						Six Months Ended
	August 31,			August 31,			August 31,			August 31,
	2004			2003			2004			2003
Sales
Solutions	$	25,244		$	20,625		$	46,389		$	38,655
Recurring services		19,015			20,982			39,786			41,353
		44,259			41,607			86,175			80,008
Cost of goods sold
Solutions		13,276			11,271			25,256			22,484
Recurring services		6,894			7,472			13,975			14,202
		20,170			18,743			39,231			36,686
Gross margin
Solutions		11,968			9,354			21,133			16,171
Recurring services		12,121			13,510			25,811			27,151
		24,089			22,864			46,944			43,322
Research and development expenses		3,419			3,703			7,162			7,574
Selling, general and administrative expenses		13,936			13,091			28,088			26,562
Amortization of acquisition related intangible assets		252			705			957			1,410
Income from operations		6,482			5,365			10,737			7,776
Other income (expense)		97			139			464			(47	)
Interest expense		(110	)		(536	)		(384	)		(1,081	)
Income before taxes		6,469			4,968			10,817			6,648
Income taxes		1,387			1,372			2,558			2,116
Net income	$	5,082		$	3,596		$	8,259		$	4,532
Net income per share — basic	$	0.14		$	0.11		$	0.23		$	0.13
Shares used in basic per share computation		35,988			34,195			35,918			34,153
Net income per share — diluted	$	0.13		$	0.10		$	0.22		$	0.13
Shares used in diluted per share computation		37,963			35,370			38,299			34,814

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INTERVOICE, INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS
(Unaudited)

	(In Thousands)
	Three Months Ended						Six Months Ended
	August 31,			August 31,			August 31,			August 31,
	2004			2003			2004			2003
Operating activities
Net income	$	5,082		$	3,596		$	8,259		$	4,532
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization		1,783			2,418			4,067			4,800
Other changes in operating activities		(2,819	)		5,738			(3,655	)		6,022
Net cash provided by operating activities		4,046			11,752			8,671			15,354
Investing activities
Purchases of property and equipment		(2,531	)		(1,210	)		(3,464	)		(2,473	)
Proceeds from sale of assets		—			14			—			14
Net cash used in investing activities		(2,531	)		(1,196	)		(3,464	)		(2,459	)
Financing activities
Paydown of debt		(9,066	)		(1,833	)		(9,566	)		(2,667	)
Borrowings		8,000			—			8,000			—
Premium on early extinguishment of debt		—			—			(5	)		—
Release of restricted cash		2,750			—			2,750			—
Exercise of stock options		120			907			1,703			907
Net cash provided by (used in) financing activities		1,804			(926	)		2,882			(1,760	)
Effect of exchange rates on cash		148			(420	)		7			(332	)
Increase in cash and cash equivalents		3,467			9,210			8,096			10,803
Cash and cash equivalents, beginning of period		45,488			27,804			40,859			26,211
Cash and cash equivalents, end of period	$	48,955		$	37,014		$	48,955		$	37,014

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INTERVOICE, INC.
CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITY
(Unaudited)
(In Thousands, Except Share Data)

										Accumulated
	Common Stock									Other
					Additional		Accumulated			Comprehensive
	Shares		Amount		Capital		Deficit			Loss			Total
Balance at February 29, 2004		35,691,389	$	18	$	75,276	$	(35,441	)	$	(600	)	$	39,253
Net income		—		—		—		8,259			—			8,259
Foreign currency translation adjustment		—		—		—		—			(621	)		(621	)
Comprehensive income														7,638
Exercise of stock options		313,294		—		1,703		—			—			1,703
Balance at August 31, 2004		36,004,683	$	18	$	76,979	$	(27,182	)	$	(1,221	)	$	48,594

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Intervoice, Inc.
Revenues by Market and Geography
For the Quarter Ended August 31, 2004
Unaudited
(In thousands)

	North				Rest of
	America				World				Total
Solutions	$	15,551	61.6	%	$	9,693	38.4	%	$	25,244	100.0	%
Customer and Software Support		10,113	73.4	%		3,665	26.6	%		13,778	100.0	%
Managed Services		2,369	45.2	%		2,868	54.8	%		5,237	100.0	%
Total Sales	$	28,033	63.3	%	$	16,226	36.7	%	$	44,259	100.0	%
IVR/Portal									$	20,450	46.2	%
Messaging										2,224	5.0	%
Payment										2,570	5.8	%
Total Solutions										25,244	57.0	%
Customer and Software Support										13,778	31.1	%
Managed Services										5,237	11.9	%
Total Recurring Services										19,015	43.0	%
Total Sales									$	44,259	100.0	%

Intervoice, Inc.
Revenues by Market and Geography
For the Six Months Ended August 31, 2004
Unaudited
(In thousands)

	North				Rest of
	America				World				Total
Solutions	$	27,959	60.3	%	$	18,430	39.7	%	$	46,389	100.0	%
Customer and Software Support		20,677	71.3	%		8,316	28.7	%		28,993	100.0	%
Managed Services		4,734	43.9	%		6,059	56.1	%		10,793	100.0	%
Total Sales	$	53,370	61.9	%	$	32,805	38.1	%	$	86,175	100.0	%
IVR/Portal									$	36,036	41.8	%
Messaging										4,630	5.4	%
Payment										5,723	6.6	%
Total Solutions										46,389	53.8	%
Customer and Software Support										28,993	33.7	%
Managed Services										10,793	12.5	%
Total Recurring Services										39,786	46.2	%
Total Sales									$	86,175	100.0	%

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