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Allowance for credit losses - Financial effect of the modifications made to borrowers experiencing financial difficultie (Details)
3 Months Ended 6 Months Ended
Jun. 30, 2024
Jun. 30, 2023
Jun. 30, 2024
Jun. 30, 2023
Interest Rate Reduction | Mortgages        
Financing Receivable, Modifications [Line Items]        
Weighted average contractual interest rate before modification 6.35% 5.60% 6.20% 5.70%
Weighted average contractual interest rate after modification 4.44% 4.10% 4.50% 4.20%
Interest Rate Reduction | Commercial | CRE non-owner occupied        
Financing Receivable, Modifications [Line Items]        
Weighted average contractual interest rate before modification     10.10%  
Weighted average contractual interest rate after modification     8.30%  
Interest Rate Reduction | Commercial | CRE owner occupied        
Financing Receivable, Modifications [Line Items]        
Weighted average contractual interest rate before modification 12.00%   12.00% 6.00%
Weighted average contractual interest rate after modification 5.00%   5.00% 5.30%
Interest Rate Reduction | Commercial | Commercial and industrial        
Financing Receivable, Modifications [Line Items]        
Weighted average contractual interest rate before modification 18.00% 21.70% 19.20% 21.70%
Weighted average contractual interest rate after modification 9.30% 8.00% 9.40% 8.00%
Interest Rate Reduction | Consumer | Credit card        
Financing Receivable, Modifications [Line Items]        
Weighted average contractual interest rate before modification 19.73% 17.60% 20.20% 17.60%
Weighted average contractual interest rate after modification 4.16% 4.70% 5.00% 4.60%
Interest Rate Reduction | Consumer | Personal loans        
Financing Receivable, Modifications [Line Items]        
Weighted average contractual interest rate before modification 19.20% 20.30% 18.80% 18.90%
Weighted average contractual interest rate after modification 10.10% 10.70% 10.00% 10.30%
Interest Rate Reduction | Consumer | Auto Loan        
Financing Receivable, Modifications [Line Items]        
Weighted average contractual interest rate before modification       12.64%
Weighted average contractual interest rate after modification       12.62%
Interest Rate Reduction | Consumer | Other        
Financing Receivable, Modifications [Line Items]        
Weighted average contractual interest rate before modification 18.00%   18.00% 18.00%
Weighted average contractual interest rate after modification 0.00%   0.00% 0.00%
Term extension | Construction        
Financing Receivable, Modifications [Line Items]        
Weighted average term increase   6 months   6 months
Term extension | Mortgages        
Financing Receivable, Modifications [Line Items]        
Weighted average term increase 13 years 12 years 13 years 11 years
Term extension | Commercial | CRE non-owner occupied        
Financing Receivable, Modifications [Line Items]        
Weighted average term increase 2 months 10 months 11 months 10 months
Term extension | Commercial | CRE owner occupied        
Financing Receivable, Modifications [Line Items]        
Weighted average term increase 8 months 1 year 8 months 1 year
Term extension | Commercial | Commercial and industrial        
Financing Receivable, Modifications [Line Items]        
Weighted average term increase 11 months 1 month 11 months 1 year
Term extension | Consumer | Personal loans        
Financing Receivable, Modifications [Line Items]        
Weighted average term increase 10 years 6 years 10 years 6 years
Term extension | Consumer | Auto Loan        
Financing Receivable, Modifications [Line Items]        
Weighted average term increase 4 years 3 years 4 years 3 years
Other-Than-Insignificant Payment Delays | Mortgages        
Financing Receivable, Modifications [Line Items]        
Weighted average term increase 30 months 40 months 30 months 40 months
Other-Than-Insignificant Payment Delays | Commercial | CRE non-owner occupied        
Financing Receivable, Modifications [Line Items]        
Weighted average term increase 12 months   12 months 12 months
Other-Than-Insignificant Payment Delays | Commercial | CRE owner occupied        
Financing Receivable, Modifications [Line Items]        
Weighted average term increase 8 months 24 months 11 months 8 months
Other-Than-Insignificant Payment Delays | Commercial | Commercial and industrial        
Financing Receivable, Modifications [Line Items]        
Weighted average term increase 11 months 24 months 11 months 9 months
Other-Than-Insignificant Payment Delays | Consumer | Credit card        
Financing Receivable, Modifications [Line Items]        
Weighted average term increase 24 months 24 months 23 months 24 months