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Revenue from contracts with customers - Revenue streams (Details) - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2024
Mar. 31, 2023
Service charges on deposit accounts    
Revenue from contract with customer $ 37,442 $ 34,678
BPPR    
Revenue from contract with customer 109,833 104,526
BPPR | Service charges on deposit accounts    
Revenue from contract with customer 35,016 32,152
BPPR | Debit card fees    
Revenue from contract with customer 14,049 12,948
BPPR | Insurance fees, excluding reinsurance    
Revenue from contract with customer 10,556 10,798
BPPR | Credit card fees excluding late fees and membership fees    
Revenue from contract with customer 35,800 36,174
BPPR | Sale and administration of investment products    
Revenue from contract with customer 7,427 6,558
BPPR | Trust fees    
Revenue from contract with customer 6,985 5,896
Popular U.S.    
Revenue from contract with customer 4,929 4,630
Popular U.S. | Service charges on deposit accounts    
Revenue from contract with customer 2,426 2,526
Popular U.S. | Debit card fees    
Revenue from contract with customer 199 218
Popular U.S. | Insurance fees, excluding reinsurance    
Revenue from contract with customer 1,846 1,307
Popular U.S. | Credit card fees excluding late fees and membership fees    
Revenue from contract with customer 458 579
Popular U.S. | Sale and administration of investment products    
Revenue from contract with customer 0 0
Popular U.S. | Trust fees    
Revenue from contract with customer $ 0 $ 0