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Fair value of financial instruments - Carrying or notional amounts and estimated fair values for financial instruments (Details) - USD ($)
Mar. 31, 2024
Dec. 31, 2023
Mar. 31, 2023
Dec. 31, 2022
Financial Assets:        
Cash and due from banks $ 320,486,000 $ 420,462,000    
Money market investments 5,928,578,000 6,998,871,000    
Debt securities available-for-sale 18,017,424,000 16,729,044,000    
Debt securities held-to-maturity 8,077,429,000 8,188,555,000    
Equity securities:        
Equity securities, at lower of cost or realizable value 195,747,000 193,726,000    
Loans held in portfolio 34,379,194,000 34,335,630,000    
Mortgage servicing rights 114,964,000 118,109,000 $ 127,475,000 $ 128,350,000
Deposits        
Time deposits 8,755,072,000 8,501,892,000    
Deposits 63,808,784,000 63,618,243,000    
Assets sold under agreements to repurchase 66,090,000 91,384,000    
Other short-term borrowings 0 0    
Notes payable:        
Notes payable 966,303,000 986,948,000    
US Treasury Securities        
Financial Assets:        
Debt securities available-for-sale 12,289,211,000 10,747,061,000    
Debt securities held-to-maturity 8,013,952,000 8,121,411,000    
Obligations of Puerto Rico, States and political subdivisions        
Financial Assets:        
Debt securities held-to-maturity 55,981,000 59,628,000    
Collateralized Mortgage Obligations - Federal agencies        
Financial Assets:        
Debt securities available-for-sale 127,608,000 134,686,000    
Debt securities held-to-maturity 1,536,000 1,556,000    
Securities in wholly owned statutory business trusts        
Financial Assets:        
Debt securities held-to-maturity 5,960,000 5,960,000    
Other        
Financial Assets:        
Debt securities available-for-sale 2,005,000 2,511,000    
Carrying amount        
Financial Assets:        
Cash and due from banks 320,486,000 420,462,000    
Money market investments 5,928,578,000 6,998,871,000    
Trading account debt securities, excluding derivatives 27,303,000 31,568,000    
Debt securities available-for-sale 18,017,424,000 16,729,044,000    
Debt securities held-to-maturity 8,077,429,000 8,188,555,000    
Equity securities:        
FHLB stock 48,604,000 49,549,000    
FRB stock 99,920,000 98,948,000    
Other investments 47,223,000 45,229,000    
Equity securities, at lower of cost or realizable value 195,747,000 193,726,000    
Loans held-for-sale 5,352,000 4,301,000    
Loans held in portfolio 34,379,194,000 34,335,630,000    
Mortgage servicing rights 114,964,000 118,109,000    
Derivatives 24,045,000 24,419,000    
Deposits        
Demand deposits 55,053,712,000 55,116,351,000    
Time deposits 8,755,072,000 8,501,892,000    
Deposits 63,808,784,000 63,618,243,000    
Assets sold under agreements to repurchase 66,090,000 91,384,000    
Notes payable:        
FHLB advances 373,665,000 394,665,000    
Unsecured senior debt securities 394,285,000 393,937,000    
Junior subordinated deferrable interest debentures (related to trust preferred securities) 198,353,000 198,346,000    
Notes payable 966,303,000 986,948,000    
Derivatives 21,784,000 21,103,000    
Carrying amount | US Treasury Securities        
Financial Assets:        
Debt securities held-to-maturity 8,013,952,000 8,121,411,000    
Carrying amount | Obligations of Puerto Rico, States and political subdivisions        
Financial Assets:        
Debt securities held-to-maturity 55,981,000 59,628,000    
Carrying amount | Collateralized Mortgage Obligations - Federal agencies        
Financial Assets:        
Debt securities held-to-maturity 1,536,000 1,556,000    
Carrying amount | Securities in wholly owned statutory business trusts        
Financial Assets:        
Debt securities held-to-maturity 5,960,000 5,960,000    
Fair Value        
Financial Assets:        
Cash and due from banks 320,486,000 420,462,000    
Money market investments 5,928,578,000 6,998,871,000    
Trading account debt securities, excluding derivatives 27,303,000 31,568,000    
Debt securities available-for-sale 18,017,424,000 16,729,044,000    
Debt securities held-to-maturity 7,958,326,000 8,159,385,000    
Equity securities:        
FHLB stock 48,604,000 49,549,000    
FRB stock 99,920,000 98,948,000    
Other investments 47,800,000 46,144,000    
Equity securities, at lower of cost or realizable value 196,324,000 194,641,000    
Loans held-for-sale 5,532,000 4,328,000    
Loans held in portfolio 33,249,195,000 33,376,255,000    
Mortgage servicing rights 114,964,000 118,109,000    
Derivatives 24,045,000 24,419,000    
Deposits        
Demand deposits 55,053,712,000 55,116,351,000    
Time deposits 8,430,548,000 8,154,823,000    
Deposits 63,484,260,000 63,271,174,000    
Assets sold under agreements to repurchase 66,088,000 91,386,000    
Notes payable:        
FHLB advances 358,046,000 377,851,000    
Unsecured senior debt securities 410,228,000 400,848,000    
Junior subordinated deferrable interest debentures (related to trust preferred securities) 187,383,000 180,076,000    
Notes payable 955,657,000 958,775,000    
Derivatives 21,784,000 21,103,000    
Fair Value | US Treasury Securities        
Financial Assets:        
Debt securities held-to-maturity 7,894,800,000 8,092,339,000    
Fair Value | Obligations of Puerto Rico, States and political subdivisions        
Financial Assets:        
Debt securities held-to-maturity 56,202,000 59,678,000    
Fair Value | Collateralized Mortgage Obligations - Federal agencies        
Financial Assets:        
Debt securities held-to-maturity 1,364,000 1,408,000    
Fair Value | Securities in wholly owned statutory business trusts        
Financial Assets:        
Debt securities held-to-maturity 5,960,000 5,960,000    
Fair Value | Level 1        
Financial Assets:        
Cash and due from banks 320,486,000 420,462,000    
Money market investments 5,920,785,000 6,991,758,000    
Trading account debt securities, excluding derivatives 8,316,000 16,859,000    
Debt securities available-for-sale 6,262,480,000 3,936,036,000    
Debt securities held-to-maturity 0 0    
Equity securities:        
FHLB stock 0 0    
FRB stock 0 0    
Other investments 0 0    
Equity securities, at lower of cost or realizable value 0 0    
Loans held-for-sale 0 0    
Loans held in portfolio 0 0    
Mortgage servicing rights 0 0    
Derivatives 0 0    
Deposits        
Demand deposits 0 0    
Time deposits 0 0    
Deposits 0 0    
Assets sold under agreements to repurchase 0 0    
Notes payable:        
FHLB advances 0 0    
Unsecured senior debt securities 0 0    
Junior subordinated deferrable interest debentures (related to trust preferred securities) 0 0    
Notes payable 0 0    
Derivatives 0 0    
Fair Value | Level 1 | US Treasury Securities        
Financial Assets:        
Debt securities held-to-maturity 0 0    
Fair Value | Level 1 | Obligations of Puerto Rico, States and political subdivisions        
Financial Assets:        
Debt securities held-to-maturity 0 0    
Fair Value | Level 1 | Collateralized Mortgage Obligations - Federal agencies        
Financial Assets:        
Debt securities held-to-maturity 0 0    
Fair Value | Level 1 | Securities in wholly owned statutory business trusts        
Financial Assets:        
Debt securities held-to-maturity 0 0    
Fair Value | Level 2        
Financial Assets:        
Cash and due from banks 0 0    
Money market investments 7,793,000 7,113,000    
Trading account debt securities, excluding derivatives 18,737,000 14,425,000    
Debt securities available-for-sale 11,752,337,000 12,789,902,000    
Debt securities held-to-maturity 7,909,042,000 8,106,701,000    
Equity securities:        
FHLB stock 48,604,000 49,549,000    
FRB stock 99,920,000 98,948,000    
Other investments 40,933,000 37,965,000    
Equity securities, at lower of cost or realizable value 189,457,000 186,462,000    
Loans held-for-sale 5,532,000 4,328,000    
Loans held in portfolio 0 0    
Mortgage servicing rights 0 0    
Derivatives 24,045,000 24,419,000    
Deposits        
Demand deposits 55,053,712,000 55,116,351,000    
Time deposits 8,430,548,000 8,154,823,000    
Deposits 63,484,260,000 63,271,174,000    
Assets sold under agreements to repurchase 66,088,000 91,386,000    
Notes payable:        
FHLB advances 358,046,000 377,851,000    
Unsecured senior debt securities 410,228,000 400,848,000    
Junior subordinated deferrable interest debentures (related to trust preferred securities) 187,383,000 180,076,000    
Notes payable 955,657,000 958,775,000    
Derivatives 21,784,000 21,103,000    
Fair Value | Level 2 | US Treasury Securities        
Financial Assets:        
Debt securities held-to-maturity 7,894,800,000 8,092,339,000    
Fair Value | Level 2 | Obligations of Puerto Rico, States and political subdivisions        
Financial Assets:        
Debt securities held-to-maturity 6,918,000 7,007,000    
Fair Value | Level 2 | Collateralized Mortgage Obligations - Federal agencies        
Financial Assets:        
Debt securities held-to-maturity 1,364,000 1,395,000    
Fair Value | Level 2 | Securities in wholly owned statutory business trusts        
Financial Assets:        
Debt securities held-to-maturity 5,960,000 5,960,000    
Fair Value | Level 3        
Financial Assets:        
Cash and due from banks 0 0    
Money market investments 0 0    
Trading account debt securities, excluding derivatives 250,000 284,000    
Debt securities available-for-sale 2,607,000 3,106,000    
Debt securities held-to-maturity 49,284,000 52,684,000    
Equity securities:        
FHLB stock 0 0    
FRB stock 0 0    
Other investments 6,531,000 7,869,000    
Equity securities, at lower of cost or realizable value 6,531,000 7,869,000    
Loans held-for-sale 0 0    
Loans held in portfolio 33,249,195,000 33,376,255,000    
Mortgage servicing rights 114,964,000 118,109,000    
Derivatives 0 0    
Deposits        
Demand deposits 0 0    
Time deposits 0 0    
Deposits 0 0    
Assets sold under agreements to repurchase 0 0    
Notes payable:        
FHLB advances 0 0    
Unsecured senior debt securities 0 0    
Junior subordinated deferrable interest debentures (related to trust preferred securities) 0 0    
Notes payable 0 0    
Derivatives 0 0    
Fair Value | Level 3 | US Treasury Securities        
Financial Assets:        
Debt securities held-to-maturity 0 0    
Fair Value | Level 3 | Obligations of Puerto Rico, States and political subdivisions        
Financial Assets:        
Debt securities held-to-maturity 49,284,000 52,671,000    
Fair Value | Level 3 | Collateralized Mortgage Obligations - Federal agencies        
Financial Assets:        
Debt securities held-to-maturity 0 13,000    
Fair Value | Level 3 | Securities in wholly owned statutory business trusts        
Financial Assets:        
Debt securities held-to-maturity 0 0    
Fair Value | NAV        
Financial Assets:        
Cash and due from banks 0 0    
Money market investments 0 0    
Trading account debt securities, excluding derivatives 0 0    
Debt securities available-for-sale 0 0    
Debt securities held-to-maturity 0 0    
Equity securities:        
FHLB stock 0 0    
FRB stock 0 0    
Other investments 336,000 310,000    
Equity securities, at lower of cost or realizable value 336,000 310,000    
Loans held-for-sale 0 0    
Loans held in portfolio 0 0    
Mortgage servicing rights 0 0    
Derivatives 0 0    
Deposits        
Demand deposits 0 0    
Time deposits 0 0    
Deposits 0 0    
Assets sold under agreements to repurchase 0 0    
Notes payable:        
FHLB advances 0 0    
Unsecured senior debt securities 0 0    
Junior subordinated deferrable interest debentures (related to trust preferred securities) 0 0    
Notes payable 0 0    
Derivatives 0 0    
Fair Value | NAV | US Treasury Securities        
Financial Assets:        
Debt securities held-to-maturity 0 0    
Fair Value | NAV | Obligations of Puerto Rico, States and political subdivisions        
Financial Assets:        
Debt securities held-to-maturity 0 0    
Fair Value | NAV | Collateralized Mortgage Obligations - Federal agencies        
Financial Assets:        
Debt securities held-to-maturity 0 0    
Fair Value | NAV | Securities in wholly owned statutory business trusts        
Financial Assets:        
Debt securities held-to-maturity $ 0 $ 0