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Loans - Loans held-in-portfolio in past due status, non-performing status and accruing loans past-due 90 days or more by loan class (Details) - USD ($)
$ in Thousands
Sep. 30, 2023
Dec. 31, 2022
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio $ 34,029,313 $ 32,077,769
Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 404,002 363,706
Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 177,751 139,856
Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 625,735 791,055
Non-accrual loans 361,523 439,441
Accruing loans past-due 90 days or more 264,212 351,614
Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,207,488 1,294,617
Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 32,821,825 30,783,152
Construction    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 922,112 757,984
Construction | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 0 0
Construction | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 0 0
Construction | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 6,578 0
Non-accrual loans 6,578 0
Accruing loans past-due 90 days or more 0 0
Construction | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 6,578 0
Construction | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 915,534 757,984
Mortgages    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 7,585,111 7,397,471
Mortgages | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 242,908 239,057
Mortgages | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 122,992 97,715
Mortgages | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 442,410 600,481
Non-accrual loans 199,423 262,879
Accruing loans past-due 90 days or more 242,987 337,602
Mortgages | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 808,310 937,253
Mortgages | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 6,776,801 6,460,218
Commercial | Commercial multi-family    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 2,328,433 2,321,713
Commercial | Commercial multi-family | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 5,739 2,602
Commercial | Commercial multi-family | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 176 0
Commercial | Commercial multi-family | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 588 242
Non-accrual loans 588 242
Accruing loans past-due 90 days or more 0 0
Commercial | Commercial multi-family | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 6,503 2,844
Commercial | Commercial multi-family | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 2,321,930 2,318,869
Commercial | CRE non-owner occupied    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 5,035,130 4,499,670
Commercial | CRE non-owner occupied | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 3,902 1,425
Commercial | CRE non-owner occupied | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 0 428
Commercial | CRE non-owner occupied | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 16,064 25,116
Non-accrual loans 16,064 25,116
Accruing loans past-due 90 days or more 0 0
Commercial | CRE non-owner occupied | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 19,966 26,969
Commercial | CRE non-owner occupied | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 5,015,164 4,472,701
Commercial | CRE owner occupied    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 3,044,905 3,078,549
Commercial | CRE owner occupied | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,927 729
Commercial | CRE owner occupied | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,750 245
Commercial | CRE owner occupied | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 38,966 29,085
Non-accrual loans 38,966 29,085
Accruing loans past-due 90 days or more 0 0
Commercial | CRE owner occupied | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 42,643 30,059
Commercial | CRE owner occupied | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 3,002,262 3,048,490
Commercial | Commercial and Industrial    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 6,527,082 5,839,200
Commercial | Commercial and Industrial | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 7,022 15,996
Commercial | Commercial and Industrial | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 2,192 3,146
Commercial | Commercial and Industrial | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 28,442 40,462
Non-accrual loans 25,203 38,596
Accruing loans past-due 90 days or more 3,239 1,866
Commercial | Commercial and Industrial | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 37,656 59,604
Commercial | Commercial and Industrial | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 6,489,426 5,779,596
Leasing    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,698,114 1,585,739
Leasing | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 17,915 11,983
Leasing | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 4,574 3,563
Leasing | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 6,842 5,941
Non-accrual loans 6,842 5,941
Accruing loans past-due 90 days or more 0 0
Leasing | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 29,331 21,487
Leasing | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,668,783 1,564,252
Consumer | Credit card    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,077,428 1,041,870
Consumer | Credit card | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 11,218 7,106
Consumer | Credit card | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 8,133 5,049
Consumer | Credit card | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 17,719 11,910
Non-accrual loans 0 0
Accruing loans past-due 90 days or more 17,719 11,910
Consumer | Credit card | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 37,070 24,065
Consumer | Credit card | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,040,358 1,017,805
Consumer | Home equity lines of credit    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 67,499 71,916
Consumer | Home equity lines of credit | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,071 413
Consumer | Home equity lines of credit | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 335 161
Consumer | Home equity lines of credit | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 4,085 4,110
Non-accrual loans 4,085 4,110
Accruing loans past-due 90 days or more 0 0
Consumer | Home equity lines of credit | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 5,491 4,684
Consumer | Home equity lines of credit | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 62,008 67,232
Consumer | Personal loans    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,952,168 1,823,579
Consumer | Personal loans | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 22,167 15,040
Consumer | Personal loans | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 14,192 10,219
Consumer | Personal loans | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 21,219 20,040
Non-accrual loans 21,219 20,040
Accruing loans past-due 90 days or more 0 0
Consumer | Personal loans | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 57,578 45,299
Consumer | Personal loans | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,894,590 1,778,280
Consumer | Auto Loan    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 3,633,196 3,512,530
Consumer | Auto Loan | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 89,453 68,868
Consumer | Auto Loan | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 23,019 19,243
Consumer | Auto Loan | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 40,268 40,978
Non-accrual loans 40,268 40,978
Accruing loans past-due 90 days or more 0 0
Consumer | Auto Loan | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 152,740 129,089
Consumer | Auto Loan | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 3,480,456 3,383,441
Consumer | Other    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 158,135 147,548
Consumer | Other | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 680 487
Consumer | Other | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 388 87
Consumer | Other | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 2,554 12,690
Non-accrual loans 2,287 12,454
Accruing loans past-due 90 days or more 267 236
Consumer | Other | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 3,622 13,264
Consumer | Other | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 154,513 134,284
Puerto Rico    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 23,762,570 22,546,905
Puerto Rico | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 391,247 329,733
Puerto Rico | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 152,000 130,189
Puerto Rico | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 597,907 753,257
Non-accrual loans 333,825 402,009
Accruing loans past-due 90 days or more 264,082 351,248
Puerto Rico | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,141,154 1,213,179
Puerto Rico | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 22,621,416 21,333,726
Puerto Rico | Construction    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 170,507 147,041
Puerto Rico | Construction | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 0 0
Puerto Rico | Construction | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 0 0
Puerto Rico | Construction | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 6,578 0
Non-accrual loans 6,578 0
Accruing loans past-due 90 days or more 0 0
Puerto Rico | Construction | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 6,578 0
Puerto Rico | Construction | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 163,929 147,041
Puerto Rico | Mortgages    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 6,289,268 6,110,279
Puerto Rico | Mortgages | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 241,962 222,926
Puerto Rico | Mortgages | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 100,679 91,881
Puerto Rico | Mortgages | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 430,430 579,993
Non-accrual loans 187,443 242,391
Accruing loans past-due 90 days or more 242,987 337,602
Puerto Rico | Mortgages | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 773,071 894,800
Puerto Rico | Mortgages | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 5,516,197 5,215,479
Puerto Rico | Commercial | Commercial multi-family    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 294,814 281,373
Puerto Rico | Commercial | Commercial multi-family | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 4,407 425
Puerto Rico | Commercial | Commercial multi-family | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 176 0
Puerto Rico | Commercial | Commercial multi-family | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 184 242
Non-accrual loans 184 242
Accruing loans past-due 90 days or more 0 0
Puerto Rico | Commercial | Commercial multi-family | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 4,767 667
Puerto Rico | Commercial | Commercial multi-family | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 290,047 280,706
Puerto Rico | Commercial | CRE non-owner occupied    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 2,948,881 2,757,327
Puerto Rico | Commercial | CRE non-owner occupied | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,274 941
Puerto Rico | Commercial | CRE non-owner occupied | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 0 428
Puerto Rico | Commercial | CRE non-owner occupied | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 15,330 23,662
Non-accrual loans 15,330 23,662
Accruing loans past-due 90 days or more 0 0
Puerto Rico | Commercial | CRE non-owner occupied | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 16,604 25,031
Puerto Rico | Commercial | CRE non-owner occupied | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 2,932,277 2,732,296
Puerto Rico | Commercial | CRE owner occupied    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,407,553 1,588,056
Puerto Rico | Commercial | CRE owner occupied | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 817 729
Puerto Rico | Commercial | CRE owner occupied | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 827 245
Puerto Rico | Commercial | CRE owner occupied | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 35,089 23,990
Non-accrual loans 35,089 23,990
Accruing loans past-due 90 days or more 0 0
Puerto Rico | Commercial | CRE owner occupied | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 36,733 24,964
Puerto Rico | Commercial | CRE owner occupied | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,370,820 1,563,092
Puerto Rico | Commercial | Commercial and Industrial    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 4,329,818 3,796,508
Puerto Rico | Commercial | Commercial and Industrial | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 4,022 3,036
Puerto Rico | Commercial | Commercial and Industrial | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,728 941
Puerto Rico | Commercial | Commercial and Industrial | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 24,733 35,777
Non-accrual loans 21,624 34,277
Accruing loans past-due 90 days or more 3,109 1,500
Puerto Rico | Commercial | Commercial and Industrial | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 30,483 39,754
Puerto Rico | Commercial | Commercial and Industrial | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 4,299,335 3,756,754
Puerto Rico | Leasing    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,698,114 1,585,739
Puerto Rico | Leasing | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 17,915 11,983
Puerto Rico | Leasing | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 4,574 3,563
Puerto Rico | Leasing | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 6,842 5,941
Non-accrual loans 6,842 5,941
Accruing loans past-due 90 days or more 0 0
Puerto Rico | Leasing | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 29,331 21,487
Puerto Rico | Leasing | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,668,783 1,564,252
Puerto Rico | Consumer | Credit card    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,077,411 1,041,831
Puerto Rico | Consumer | Credit card | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 11,218 7,106
Puerto Rico | Consumer | Credit card | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 8,133 5,049
Puerto Rico | Consumer | Credit card | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 17,719 11,910
Non-accrual loans 0 0
Accruing loans past-due 90 days or more 17,719 11,910
Puerto Rico | Consumer | Credit card | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 37,070 24,065
Puerto Rico | Consumer | Credit card | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,040,341 1,017,766
Puerto Rico | Consumer | Home equity lines of credit    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 2,474 2,954
Puerto Rico | Consumer | Home equity lines of credit | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 26 0
Puerto Rico | Consumer | Home equity lines of credit | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 0 0
Puerto Rico | Consumer | Home equity lines of credit | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 0 0
Non-accrual loans 0 0
Accruing loans past-due 90 days or more 0 0
Puerto Rico | Consumer | Home equity lines of credit | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 26 0
Puerto Rico | Consumer | Home equity lines of credit | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 2,448 2,954
Puerto Rico | Consumer | Personal loans    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,763,002 1,585,687
Puerto Rico | Consumer | Personal loans | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 19,586 13,232
Puerto Rico | Consumer | Personal loans | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 12,476 8,752
Puerto Rico | Consumer | Personal loans | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 18,582 18,082
Non-accrual loans 18,582 18,082
Accruing loans past-due 90 days or more 0 0
Puerto Rico | Consumer | Personal loans | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 50,644 40,066
Puerto Rico | Consumer | Personal loans | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,712,358 1,545,621
Puerto Rico | Consumer | Auto Loan    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 3,633,196 3,512,530
Puerto Rico | Consumer | Auto Loan | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 89,453 68,868
Puerto Rico | Consumer | Auto Loan | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 23,019 19,243
Puerto Rico | Consumer | Auto Loan | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 40,268 40,978
Non-accrual loans 40,268 40,978
Accruing loans past-due 90 days or more 0 0
Puerto Rico | Consumer | Auto Loan | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 152,740 129,089
Puerto Rico | Consumer | Auto Loan | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 3,480,456 3,383,441
Puerto Rico | Consumer | Other    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 147,532 137,580
Puerto Rico | Consumer | Other | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 567 487
Puerto Rico | Consumer | Other | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 388 87
Puerto Rico | Consumer | Other | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 2,152 12,682
Non-accrual loans 1,885 12,446
Accruing loans past-due 90 days or more 267 236
Puerto Rico | Consumer | Other | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 3,107 13,256
Puerto Rico | Consumer | Other | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 144,425 124,324
Popular U.S.    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 10,266,743 9,530,864
Popular U.S. | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 12,755 33,973
Popular U.S. | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 25,751 9,667
Popular U.S. | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 27,828 37,798
Non-accrual loans 27,698 37,432
Accruing loans past-due 90 days or more 130 366
Popular U.S. | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 66,334 81,438
Popular U.S. | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 10,200,409 9,449,426
Popular U.S. | Construction    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 751,605 610,943
Popular U.S. | Construction | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 0 0
Popular U.S. | Construction | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 0 0
Popular U.S. | Construction | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 0 0
Non-accrual loans 0 0
Accruing loans past-due 90 days or more 0 0
Popular U.S. | Construction | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 0 0
Popular U.S. | Construction | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 751,605 610,943
Popular U.S. | Mortgages    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,295,843 1,287,192
Popular U.S. | Mortgages | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 946 16,131
Popular U.S. | Mortgages | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 22,313 5,834
Popular U.S. | Mortgages | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 11,980 20,488
Non-accrual loans 11,980 20,488
Accruing loans past-due 90 days or more 0 0
Popular U.S. | Mortgages | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 35,239 42,453
Popular U.S. | Mortgages | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,260,604 1,244,739
Popular U.S. | Commercial | Commercial multi-family    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 2,033,619 2,040,340
Popular U.S. | Commercial | Commercial multi-family | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,332 2,177
Popular U.S. | Commercial | Commercial multi-family | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 0 0
Popular U.S. | Commercial | Commercial multi-family | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 404 0
Non-accrual loans 404 0
Accruing loans past-due 90 days or more 0 0
Popular U.S. | Commercial | Commercial multi-family | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,736 2,177
Popular U.S. | Commercial | Commercial multi-family | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 2,031,883 2,038,163
Popular U.S. | Commercial | CRE non-owner occupied    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 2,086,249 1,742,343
Popular U.S. | Commercial | CRE non-owner occupied | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 2,628 484
Popular U.S. | Commercial | CRE non-owner occupied | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 0 0
Popular U.S. | Commercial | CRE non-owner occupied | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 734 1,454
Non-accrual loans 734 1,454
Accruing loans past-due 90 days or more 0 0
Popular U.S. | Commercial | CRE non-owner occupied | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 3,362 1,938
Popular U.S. | Commercial | CRE non-owner occupied | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 2,082,887 1,740,405
Popular U.S. | Commercial | CRE owner occupied    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,637,352 1,490,493
Popular U.S. | Commercial | CRE owner occupied | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,110 0
Popular U.S. | Commercial | CRE owner occupied | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 923 0
Popular U.S. | Commercial | CRE owner occupied | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 3,877 5,095
Non-accrual loans 3,877 5,095
Accruing loans past-due 90 days or more 0 0
Popular U.S. | Commercial | CRE owner occupied | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 5,910 5,095
Popular U.S. | Commercial | CRE owner occupied | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,631,442 1,485,398
Popular U.S. | Commercial | Commercial and Industrial    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 2,197,264 2,042,692
Popular U.S. | Commercial | Commercial and Industrial | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 3,000 12,960
Popular U.S. | Commercial | Commercial and Industrial | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 464 2,205
Popular U.S. | Commercial | Commercial and Industrial | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 3,709 4,685
Non-accrual loans 3,579 4,319
Accruing loans past-due 90 days or more 130 366
Popular U.S. | Commercial | Commercial and Industrial | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 7,173 19,850
Popular U.S. | Commercial | Commercial and Industrial | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 2,190,091 2,022,842
Popular U.S. | Consumer | Credit card    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 17 39
Popular U.S. | Consumer | Credit card | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 0 0
Popular U.S. | Consumer | Credit card | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 0 0
Popular U.S. | Consumer | Credit card | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 0 0
Non-accrual loans 0 0
Accruing loans past-due 90 days or more 0 0
Popular U.S. | Consumer | Credit card | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 0 0
Popular U.S. | Consumer | Credit card | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 17 39
Popular U.S. | Consumer | Home equity lines of credit    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 65,025 68,962
Popular U.S. | Consumer | Home equity lines of credit | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,045 413
Popular U.S. | Consumer | Home equity lines of credit | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 335 161
Popular U.S. | Consumer | Home equity lines of credit | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 4,085 4,110
Non-accrual loans 4,085 4,110
Accruing loans past-due 90 days or more 0 0
Popular U.S. | Consumer | Home equity lines of credit | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 5,465 4,684
Popular U.S. | Consumer | Home equity lines of credit | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 59,560 64,278
Popular U.S. | Consumer | Personal loans    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 189,166 237,892
Popular U.S. | Consumer | Personal loans | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 2,581 1,808
Popular U.S. | Consumer | Personal loans | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,716 1,467
Popular U.S. | Consumer | Personal loans | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 2,637 1,958
Non-accrual loans 2,637 1,958
Accruing loans past-due 90 days or more 0 0
Popular U.S. | Consumer | Personal loans | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 6,934 5,233
Popular U.S. | Consumer | Personal loans | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 182,232 232,659
Popular U.S. | Consumer | Other    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 10,603 9,968
Popular U.S. | Consumer | Other | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 113 0
Popular U.S. | Consumer | Other | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 0 0
Popular U.S. | Consumer | Other | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 402 8
Non-accrual loans 402 8
Accruing loans past-due 90 days or more 0 0
Popular U.S. | Consumer | Other | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 515 8
Popular U.S. | Consumer | Other | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio $ 10,088 $ 9,960