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Allowance for credit losses - Troubled debt restructurings loan count by type of modification (Details) - loans
3 Months Ended 9 Months Ended
Sep. 30, 2022
Sep. 30, 2022
Financing Receivable, Modifications [Line Items]    
Loan count 338 1,103
Reduction in interest rate    
Financing Receivable, Modifications [Line Items]    
Loan count 38 124
Term Extension    
Financing Receivable, Modifications [Line Items]    
Loan count 73 207
Combination of reduction in interest rate and extension of maturity date    
Financing Receivable, Modifications [Line Items]    
Loan count 213 721
Other    
Financing Receivable, Modifications [Line Items]    
Loan count 14 51
Mortgages    
Financing Receivable, Modifications [Line Items]    
Loan count 277 852
Mortgages | Reduction in interest rate    
Financing Receivable, Modifications [Line Items]    
Loan count 2 6
Mortgages | Term Extension    
Financing Receivable, Modifications [Line Items]    
Loan count 63 128
Mortgages | Combination of reduction in interest rate and extension of maturity date    
Financing Receivable, Modifications [Line Items]    
Loan count 210 715
Mortgages | Other    
Financing Receivable, Modifications [Line Items]    
Loan count 2 3
Commercial | CRE non-owner occupied    
Financing Receivable, Modifications [Line Items]    
Loan count 2 5
Commercial | CRE non-owner occupied | Reduction in interest rate    
Financing Receivable, Modifications [Line Items]    
Loan count 0 0
Commercial | CRE non-owner occupied | Term Extension    
Financing Receivable, Modifications [Line Items]    
Loan count 0 1
Commercial | CRE non-owner occupied | Combination of reduction in interest rate and extension of maturity date    
Financing Receivable, Modifications [Line Items]    
Loan count 2 2
Commercial | CRE non-owner occupied | Other    
Financing Receivable, Modifications [Line Items]    
Loan count 0 2
Commercial | CRE owner occupied    
Financing Receivable, Modifications [Line Items]    
Loan count 6 14
Commercial | CRE owner occupied | Reduction in interest rate    
Financing Receivable, Modifications [Line Items]    
Loan count 1 2
Commercial | CRE owner occupied | Term Extension    
Financing Receivable, Modifications [Line Items]    
Loan count 3 9
Commercial | CRE owner occupied | Combination of reduction in interest rate and extension of maturity date    
Financing Receivable, Modifications [Line Items]    
Loan count 0 1
Commercial | CRE owner occupied | Other    
Financing Receivable, Modifications [Line Items]    
Loan count 2 2
Commercial | Commercial and Industrial    
Financing Receivable, Modifications [Line Items]    
Loan count 3 23
Commercial | Commercial and Industrial | Reduction in interest rate    
Financing Receivable, Modifications [Line Items]    
Loan count 0 3
Commercial | Commercial and Industrial | Term Extension    
Financing Receivable, Modifications [Line Items]    
Loan count 3 8
Commercial | Commercial and Industrial | Combination of reduction in interest rate and extension of maturity date    
Financing Receivable, Modifications [Line Items]    
Loan count 0 1
Commercial | Commercial and Industrial | Other    
Financing Receivable, Modifications [Line Items]    
Loan count 0 11
Consumer | Credit card    
Financing Receivable, Modifications [Line Items]    
Loan count 17 63
Consumer | Credit card | Reduction in interest rate    
Financing Receivable, Modifications [Line Items]    
Loan count 7 31
Consumer | Credit card | Term Extension    
Financing Receivable, Modifications [Line Items]    
Loan count 0 0
Consumer | Credit card | Combination of reduction in interest rate and extension of maturity date    
Financing Receivable, Modifications [Line Items]    
Loan count 0 0
Consumer | Credit card | Other    
Financing Receivable, Modifications [Line Items]    
Loan count 10 32
Consumer | Personal loans    
Financing Receivable, Modifications [Line Items]    
Loan count 33 144
Consumer | Personal loans | Reduction in interest rate    
Financing Receivable, Modifications [Line Items]    
Loan count 28 82
Consumer | Personal loans | Term Extension    
Financing Receivable, Modifications [Line Items]    
Loan count 4 60
Consumer | Personal loans | Combination of reduction in interest rate and extension of maturity date    
Financing Receivable, Modifications [Line Items]    
Loan count 1 1
Consumer | Personal loans | Other    
Financing Receivable, Modifications [Line Items]    
Loan count 0 1
Consumer | Auto Loan    
Financing Receivable, Modifications [Line Items]    
Loan count   1
Consumer | Auto Loan | Reduction in interest rate    
Financing Receivable, Modifications [Line Items]    
Loan count 0 0
Consumer | Auto Loan | Term Extension    
Financing Receivable, Modifications [Line Items]    
Loan count 0 1
Consumer | Auto Loan | Combination of reduction in interest rate and extension of maturity date    
Financing Receivable, Modifications [Line Items]    
Loan count 0 0
Consumer | Auto Loan | Other    
Financing Receivable, Modifications [Line Items]    
Loan count 0 0
Leasing    
Financing Receivable, Modifications [Line Items]    
Loan count 0 1
Leasing | Reduction in interest rate    
Financing Receivable, Modifications [Line Items]    
Loan count 0 0
Leasing | Term Extension    
Financing Receivable, Modifications [Line Items]    
Loan count 0 0
Leasing | Combination of reduction in interest rate and extension of maturity date    
Financing Receivable, Modifications [Line Items]    
Loan count 0 1
Leasing | Other    
Financing Receivable, Modifications [Line Items]    
Loan count 0 0