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Loans - Loans held-in-portfolio in past due status, non-performing status and accruing loans past-due 90 days or more by loan class (Details) - USD ($)
$ in Thousands
Mar. 31, 2023
Dec. 31, 2022
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio $ 32,338,373 $ 32,077,769
Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 408,727 363,706
Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 117,088 139,856
Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 718,266 791,055
Non-accrual loans 412,383 439,441
Accruing loans past-due 90 days or more 305,883 351,614
Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,244,081 1,294,617
Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 31,094,292 30,783,152
Construction    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 698,996 757,984
Construction | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 15,246 0
Construction | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 0 0
Construction | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 0 0
Non-accrual loans 0 0
Accruing loans past-due 90 days or more 0 0
Construction | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 15,246 0
Construction | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 683,750 757,984
Mortgages    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 7,405,907 7,397,471
Mortgages | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 205,228 239,057
Mortgages | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 83,228 97,715
Mortgages | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 530,471 600,481
Non-accrual loans 238,794 262,879
Accruing loans past-due 90 days or more 291,677 337,602
Mortgages | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 818,927 937,253
Mortgages | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 6,586,980 6,460,218
Commercial | Commercial multi-family    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 2,336,357 2,321,713
Commercial | Commercial multi-family | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 650 2,602
Commercial | Commercial multi-family | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 0 0
Commercial | Commercial multi-family | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 606 242
Non-accrual loans 606 242
Accruing loans past-due 90 days or more 0 0
Commercial | Commercial multi-family | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,256 2,844
Commercial | Commercial multi-family | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 2,335,101 2,318,869
Commercial | CRE non-owner occupied    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 4,650,675 4,499,670
Commercial | CRE non-owner occupied | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 18,772 1,425
Commercial | CRE non-owner occupied | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,584 428
Commercial | CRE non-owner occupied | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 23,063 25,116
Non-accrual loans 23,063 25,116
Accruing loans past-due 90 days or more 0 0
Commercial | CRE non-owner occupied | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 43,419 26,969
Commercial | CRE non-owner occupied | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 4,607,256 4,472,701
Commercial | CRE owner occupied    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 3,018,587 3,078,549
Commercial | CRE owner occupied | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 39,538 729
Commercial | CRE owner occupied | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 0 245
Commercial | CRE owner occupied | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 42,874 29,085
Non-accrual loans 42,874 29,085
Accruing loans past-due 90 days or more 0 0
Commercial | CRE owner occupied | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 82,412 30,059
Commercial | CRE owner occupied | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 2,936,175 3,048,490
Commercial | Commercial and Industrial    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 5,999,642 5,839,200
Commercial | Commercial and Industrial | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 31,713 15,996
Commercial | Commercial and Industrial | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 796 3,146
Commercial | Commercial and Industrial | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 37,417 40,462
Non-accrual loans 35,457 38,596
Accruing loans past-due 90 days or more 1,960 1,866
Commercial | Commercial and Industrial | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 69,926 59,604
Commercial | Commercial and Industrial | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 5,929,716 5,779,596
Leasing    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,614,344 1,585,739
Leasing | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 12,301 11,983
Leasing | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 2,605 3,563
Leasing | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 6,103 5,941
Non-accrual loans 6,103 5,941
Accruing loans past-due 90 days or more 0 0
Leasing | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 21,009 21,487
Leasing | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,593,335 1,564,252
Consumer | Credit card    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,046,196 1,041,870
Consumer | Credit card | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 7,162 7,106
Consumer | Credit card | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 5,823 5,049
Consumer | Credit card | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 12,061 11,910
Non-accrual loans 0 0
Accruing loans past-due 90 days or more 12,061 11,910
Consumer | Credit card | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 25,046 24,065
Consumer | Credit card | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,021,150 1,017,805
Consumer | Home equity lines of credit    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 69,887 71,916
Consumer | Home equity lines of credit | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 496 413
Consumer | Home equity lines of credit | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 70 161
Consumer | Home equity lines of credit | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 4,618 4,110
Non-accrual loans 4,618 4,110
Accruing loans past-due 90 days or more 0 0
Consumer | Home equity lines of credit | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 5,184 4,684
Consumer | Home equity lines of credit | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 64,703 67,232
Consumer | Personal loans    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,841,069 1,823,579
Consumer | Personal loans | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 16,031 15,040
Consumer | Personal loans | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 10,249 10,219
Consumer | Personal loans | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 19,932 20,040
Non-accrual loans 19,917 20,040
Accruing loans past-due 90 days or more 15 0
Consumer | Personal loans | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 46,212 45,299
Consumer | Personal loans | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,794,857 1,778,280
Consumer | Auto Loan    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 3,517,940 3,512,530
Consumer | Auto Loan | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 60,324 68,868
Consumer | Auto Loan | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 12,684 19,243
Consumer | Auto Loan | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 39,516 40,978
Non-accrual loans 39,516 40,978
Accruing loans past-due 90 days or more 0 0
Consumer | Auto Loan | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 112,524 129,089
Consumer | Auto Loan | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 3,405,416 3,383,441
Consumer | Other    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 138,773 147,548
Consumer | Other | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,266 487
Consumer | Other | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 49 87
Consumer | Other | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,605 12,690
Non-accrual loans 1,435 12,454
Accruing loans past-due 90 days or more 170 236
Consumer | Other | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 2,920 13,264
Consumer | Other | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 135,853 134,284
Puerto Rico    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 22,806,512 22,546,905
Puerto Rico | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 329,269 329,733
Puerto Rico | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 114,257 130,189
Puerto Rico | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 684,617 753,257
Non-accrual loans 378,979 402,009
Accruing loans past-due 90 days or more 305,638 351,248
Puerto Rico | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,128,143 1,213,179
Puerto Rico | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 21,678,369 21,333,726
Puerto Rico | Construction    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 155,349 147,041
Puerto Rico | Construction | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 8,081 0
Puerto Rico | Construction | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 0 0
Puerto Rico | Construction | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 0 0
Non-accrual loans 0 0
Accruing loans past-due 90 days or more 0 0
Puerto Rico | Construction | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 8,081 0
Puerto Rico | Construction | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 147,268 147,041
Puerto Rico | Mortgages    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 6,116,684 6,110,279
Puerto Rico | Mortgages | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 183,187 222,926
Puerto Rico | Mortgages | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 81,729 91,881
Puerto Rico | Mortgages | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 515,752 579,993
Non-accrual loans 224,075 242,391
Accruing loans past-due 90 days or more 291,677 337,602
Puerto Rico | Mortgages | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 780,668 894,800
Puerto Rico | Mortgages | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 5,336,016 5,215,479
Puerto Rico | Commercial | Commercial multi-family    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 292,806 281,373
Puerto Rico | Commercial | Commercial multi-family | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 650 425
Puerto Rico | Commercial | Commercial multi-family | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 0 0
Puerto Rico | Commercial | Commercial multi-family | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 185 242
Non-accrual loans 185 242
Accruing loans past-due 90 days or more 0 0
Puerto Rico | Commercial | Commercial multi-family | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 835 667
Puerto Rico | Commercial | Commercial multi-family | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 291,971 280,706
Puerto Rico | Commercial | CRE non-owner occupied    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 2,885,483 2,757,327
Puerto Rico | Commercial | CRE non-owner occupied | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 2,739 941
Puerto Rico | Commercial | CRE non-owner occupied | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,584 428
Puerto Rico | Commercial | CRE non-owner occupied | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 22,856 23,662
Non-accrual loans 22,856 23,662
Accruing loans past-due 90 days or more 0 0
Puerto Rico | Commercial | CRE non-owner occupied | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 27,179 25,031
Puerto Rico | Commercial | CRE non-owner occupied | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 2,858,304 2,732,296
Puerto Rico | Commercial | CRE owner occupied    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,497,503 1,588,056
Puerto Rico | Commercial | CRE owner occupied | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 21,496 729
Puerto Rico | Commercial | CRE owner occupied | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 0 245
Puerto Rico | Commercial | CRE owner occupied | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 37,779 23,990
Non-accrual loans 37,779 23,990
Accruing loans past-due 90 days or more 0 0
Puerto Rico | Commercial | CRE owner occupied | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 59,275 24,964
Puerto Rico | Commercial | CRE owner occupied | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,438,228 1,563,092
Puerto Rico | Commercial | Commercial and Industrial    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 3,934,433 3,796,508
Puerto Rico | Commercial | Commercial and Industrial | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 17,934 3,036
Puerto Rico | Commercial | Commercial and Industrial | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 793 941
Puerto Rico | Commercial | Commercial and Industrial | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 31,847 35,777
Non-accrual loans 30,132 34,277
Accruing loans past-due 90 days or more 1,715 1,500
Puerto Rico | Commercial | Commercial and Industrial | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 50,574 39,754
Puerto Rico | Commercial | Commercial and Industrial | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 3,883,859 3,756,754
Puerto Rico | Leasing    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,614,344 1,585,739
Puerto Rico | Leasing | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 12,301 11,983
Puerto Rico | Leasing | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 2,605 3,563
Puerto Rico | Leasing | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 6,103 5,941
Non-accrual loans 6,103 5,941
Accruing loans past-due 90 days or more 0 0
Puerto Rico | Leasing | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 21,009 21,487
Puerto Rico | Leasing | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,593,335 1,564,252
Puerto Rico | Consumer | Credit card    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,046,175 1,041,831
Puerto Rico | Consumer | Credit card | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 7,162 7,106
Puerto Rico | Consumer | Credit card | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 5,823 5,049
Puerto Rico | Consumer | Credit card | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 12,061 11,910
Non-accrual loans 0 0
Accruing loans past-due 90 days or more 12,061 11,910
Puerto Rico | Consumer | Credit card | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 25,046 24,065
Puerto Rico | Consumer | Credit card | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,021,129 1,017,766
Puerto Rico | Consumer | Home equity lines of credit    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 2,865 2,954
Puerto Rico | Consumer | Home equity lines of credit | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 0 0
Puerto Rico | Consumer | Home equity lines of credit | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 0 0
Puerto Rico | Consumer | Home equity lines of credit | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 0 0
Non-accrual loans 0 0
Accruing loans past-due 90 days or more 0 0
Puerto Rico | Consumer | Home equity lines of credit | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 0 0
Puerto Rico | Consumer | Home equity lines of credit | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 2,865 2,954
Puerto Rico | Consumer | Personal loans    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,612,918 1,585,687
Puerto Rico | Consumer | Personal loans | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 14,131 13,232
Puerto Rico | Consumer | Personal loans | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 8,990 8,752
Puerto Rico | Consumer | Personal loans | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 17,427 18,082
Non-accrual loans 17,412 18,082
Accruing loans past-due 90 days or more 15 0
Puerto Rico | Consumer | Personal loans | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 40,548 40,066
Puerto Rico | Consumer | Personal loans | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,572,370 1,545,621
Puerto Rico | Consumer | Auto Loan    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 3,517,940 3,512,530
Puerto Rico | Consumer | Auto Loan | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 60,324 68,868
Puerto Rico | Consumer | Auto Loan | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 12,684 19,243
Puerto Rico | Consumer | Auto Loan | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 39,516 40,978
Non-accrual loans 39,516 40,978
Accruing loans past-due 90 days or more 0 0
Puerto Rico | Consumer | Auto Loan | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 112,524 129,089
Puerto Rico | Consumer | Auto Loan | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 3,405,416 3,383,441
Puerto Rico | Consumer | Other    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 130,012 137,580
Puerto Rico | Consumer | Other | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,264 487
Puerto Rico | Consumer | Other | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 49 87
Puerto Rico | Consumer | Other | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,091 12,682
Non-accrual loans 921 12,446
Accruing loans past-due 90 days or more 170 236
Puerto Rico | Consumer | Other | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 2,404 13,256
Puerto Rico | Consumer | Other | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 127,608 124,324
Popular U.S.    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 9,531,861 9,530,864
Popular U.S. | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 79,458 33,973
Popular U.S. | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 2,831 9,667
Popular U.S. | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 33,649 37,798
Non-accrual loans 33,404 37,432
Accruing loans past-due 90 days or more 245 366
Popular U.S. | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 115,938 81,438
Popular U.S. | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 9,415,923 9,449,426
Popular U.S. | Construction    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 543,647 610,943
Popular U.S. | Construction | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 7,165 0
Popular U.S. | Construction | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 0 0
Popular U.S. | Construction | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 0 0
Non-accrual loans 0 0
Accruing loans past-due 90 days or more 0 0
Popular U.S. | Construction | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 7,165 0
Popular U.S. | Construction | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 536,482 610,943
Popular U.S. | Mortgages    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,289,223 1,287,192
Popular U.S. | Mortgages | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 22,041 16,131
Popular U.S. | Mortgages | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,499 5,834
Popular U.S. | Mortgages | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 14,719 20,488
Non-accrual loans 14,719 20,488
Accruing loans past-due 90 days or more 0 0
Popular U.S. | Mortgages | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 38,259 42,453
Popular U.S. | Mortgages | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,250,964 1,244,739
Popular U.S. | Commercial | Commercial multi-family    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 2,043,551 2,040,340
Popular U.S. | Commercial | Commercial multi-family | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 0 2,177
Popular U.S. | Commercial | Commercial multi-family | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 0 0
Popular U.S. | Commercial | Commercial multi-family | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 421 0
Non-accrual loans 421 0
Accruing loans past-due 90 days or more 0 0
Popular U.S. | Commercial | Commercial multi-family | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 421 2,177
Popular U.S. | Commercial | Commercial multi-family | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 2,043,130 2,038,163
Popular U.S. | Commercial | CRE non-owner occupied    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,765,192 1,742,343
Popular U.S. | Commercial | CRE non-owner occupied | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 16,033 484
Popular U.S. | Commercial | CRE non-owner occupied | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 0 0
Popular U.S. | Commercial | CRE non-owner occupied | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 207 1,454
Non-accrual loans 207 1,454
Accruing loans past-due 90 days or more 0 0
Popular U.S. | Commercial | CRE non-owner occupied | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 16,240 1,938
Popular U.S. | Commercial | CRE non-owner occupied | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,748,952 1,740,405
Popular U.S. | Commercial | CRE owner occupied    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,521,084 1,490,493
Popular U.S. | Commercial | CRE owner occupied | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 18,042 0
Popular U.S. | Commercial | CRE owner occupied | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 0 0
Popular U.S. | Commercial | CRE owner occupied | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 5,095 5,095
Non-accrual loans 5,095 5,095
Accruing loans past-due 90 days or more 0 0
Popular U.S. | Commercial | CRE owner occupied | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 23,137 5,095
Popular U.S. | Commercial | CRE owner occupied | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,497,947 1,485,398
Popular U.S. | Commercial | Commercial and Industrial    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 2,065,209 2,042,692
Popular U.S. | Commercial | Commercial and Industrial | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 13,779 12,960
Popular U.S. | Commercial | Commercial and Industrial | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 3 2,205
Popular U.S. | Commercial | Commercial and Industrial | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 5,570 4,685
Non-accrual loans 5,325 4,319
Accruing loans past-due 90 days or more 245 366
Popular U.S. | Commercial | Commercial and Industrial | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 19,352 19,850
Popular U.S. | Commercial | Commercial and Industrial | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 2,045,857 2,022,842
Popular U.S. | Consumer | Credit card    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 21 39
Popular U.S. | Consumer | Credit card | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 0 0
Popular U.S. | Consumer | Credit card | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 0 0
Popular U.S. | Consumer | Credit card | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 0 0
Non-accrual loans 0 0
Accruing loans past-due 90 days or more 0 0
Popular U.S. | Consumer | Credit card | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 0 0
Popular U.S. | Consumer | Credit card | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 21 39
Popular U.S. | Consumer | Home equity lines of credit    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 67,022 68,962
Popular U.S. | Consumer | Home equity lines of credit | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 496 413
Popular U.S. | Consumer | Home equity lines of credit | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 70 161
Popular U.S. | Consumer | Home equity lines of credit | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 4,618 4,110
Non-accrual loans 4,618 4,110
Accruing loans past-due 90 days or more 0 0
Popular U.S. | Consumer | Home equity lines of credit | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 5,184 4,684
Popular U.S. | Consumer | Home equity lines of credit | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 61,838 64,278
Popular U.S. | Consumer | Personal loans    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 228,151 237,892
Popular U.S. | Consumer | Personal loans | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,900 1,808
Popular U.S. | Consumer | Personal loans | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 1,259 1,467
Popular U.S. | Consumer | Personal loans | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 2,505 1,958
Non-accrual loans 2,505 1,958
Accruing loans past-due 90 days or more 0 0
Popular U.S. | Consumer | Personal loans | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 5,664 5,233
Popular U.S. | Consumer | Personal loans | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 222,487 232,659
Popular U.S. | Consumer | Other    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 8,761 9,968
Popular U.S. | Consumer | Other | Past Due 30 To 59 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 2 0
Popular U.S. | Consumer | Other | Past Due 60 To 89 Days    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 0 0
Popular U.S. | Consumer | Other | Past due 90 days or more    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 514 8
Non-accrual loans 514 8
Accruing loans past-due 90 days or more 0 0
Popular U.S. | Consumer | Other | Past due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio 516 8
Popular U.S. | Consumer | Other | Current    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans held in portfolio $ 8,245 $ 9,960