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Income taxes - Additional Information (Details) - USD ($)
3 Months Ended
Mar. 31, 2023
Mar. 31, 2022
Dec. 31, 2022
Income Taxes [Line Items]      
Valuation allowance $ 534,488,000   $ 540,196,000
Net deferred tax assets (net of valuation allowance) 907,689,000   953,676,000
Net deferred tax asset 904,516,000   951,037,000
Unrecognized tax benefits, accrued interest 2,600,000   2,600,000
Recognized Tax Benefits Current Interest On Income Taxes Accrued 56,000 $ 83,000  
Accrual for the payment of penalties 0   0
Total amount of unrecognized tax benefits, that if recognized, would affect effective tax rate 4,300,000   4,300,000
Income tax expense 46,314,000 50,479,000  
Other assets      
Income Taxes [Line Items]      
Net deferred tax assets (net of valuation allowance) 900,000,000   1,000,000,000.0
Other liabilities      
Income Taxes [Line Items]      
Net deferred tax liabilities 3,200,000   2,600,000
Popular, Inc Holding Co      
Income Taxes [Line Items]      
Valuation allowance 138,000,000    
PR      
Income Taxes [Line Items]      
Valuation allowance 138,016,000   137,863,000
Net deferred tax asset 630,178,000   673,045,000
Income tax expense 46,314,000 $ 50,479,000  
US      
Income Taxes [Line Items]      
Valuation allowance 396,472,000   402,333,000
Net deferred tax asset 274,338,000   $ 277,992,000
Deferred Tax Assets $ 671,000,000