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Revenue from contracts with customers - Revenue streams (Details) - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2023
Mar. 31, 2022
Service charges on deposit accounts    
Revenue from contract with customer $ 34,678 $ 40,713
BPPR    
Revenue from contract with customer 104,526 101,747
BPPR | Service charges on deposit accounts    
Revenue from contract with customer 32,152 37,985
BPPR | Debit card fees    
Revenue from contract with customer 12,948 11,562
BPPR | Insurance fees, excluding reinsurance    
Revenue from contract with customer 10,798 10,038
BPPR | Credit card fees excluding late fees and membership fees    
Revenue from contract with customer 36,174 30,222
BPPR | Sale and administration of investment products    
Revenue from contract with customer 6,558 5,791
BPPR | Trust fees    
Revenue from contract with customer 5,896 6,149
Popular U.S.    
Revenue from contract with customer 4,630 4,591
Popular U.S. | Service charges on deposit accounts    
Revenue from contract with customer 2,526 2,728
Popular U.S. | Debit card fees    
Revenue from contract with customer 218 217
Popular U.S. | Insurance fees, excluding reinsurance    
Revenue from contract with customer 1,307 1,322
Popular U.S. | Credit card fees excluding late fees and membership fees    
Revenue from contract with customer 579 324
Popular U.S. | Sale and administration of investment products    
Revenue from contract with customer 0 0
Popular U.S. | Trust fees    
Revenue from contract with customer $ 0 $ 0