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Fair value of financial instruments - Carrying or notional amounts and estimated fair values for financial instruments (Details) - USD ($)
$ in Thousands
Mar. 31, 2023
Dec. 31, 2022
Mar. 31, 2022
Dec. 31, 2021
Financial Assets:        
Cash and due from banks $ 462,013 $ 469,501    
Money market investments 6,098,288 5,614,595    
Debt securities available-for-sale 17,173,128 17,804,374    
Debt securities held-to-maturity 8,556,260 8,518,455    
Equity securities:        
Equity securities, at lower of cost or realizable value 185,917 195,854    
Loans held in portfolio 31,649,253 31,357,467    
Mortgage servicing rights 127,475 128,350 $ 125,358 $ 121,570
Deposits        
Time deposits 7,406,126 6,781,401    
Deposits 60,953,888 61,227,227    
Assets sold under agreements to repurchase 123,499 148,609    
Other short-term borrowings 0 365,000    
Notes payable:        
Notes payable 1,279,127 886,710    
US Treasury Securities        
Financial Assets:        
Debt securities available-for-sale 10,634,747 11,180,948    
Debt securities held-to-maturity 8,494,652 8,453,467    
Obligations of Puerto Rico, States and political subdivisions        
Financial Assets:        
Debt securities held-to-maturity 55,633 59,010    
Collateralized Mortgage Obligations - Federal agencies        
Financial Assets:        
Debt securities available-for-sale 158,772 165,196    
Debt securities held-to-maturity 16 19    
Securities in wholly owned statutory business trusts        
Financial Assets:        
Debt securities held-to-maturity 5,959 5,959    
Other        
Financial Assets:        
Debt securities available-for-sale 1,049 1,060    
Carrying amount        
Financial Assets:        
Cash and due from banks 462,013 469,501    
Money market investments 6,098,288 5,614,595    
Trading account debt securities, excluding derivatives 29,823 27,723    
Debt securities available-for-sale 17,173,128 17,804,374    
Debt securities held-to-maturity 8,556,260 8,518,455    
Equity securities:        
FHLB stock 49,265 65,861    
FRB stock 99,134 96,206    
Other investments 37,518 33,787    
Equity securities, at lower of cost or realizable value 185,917 195,854    
Loans held-for-sale 11,181 5,381    
Loans held in portfolio 31,649,253 31,357,467    
Mortgage servicing rights 127,475 128,350    
Derivatives 19,365 19,229    
Deposits        
Demand deposits 53,547,761 54,445,825    
Time deposits 7,406,127 6,781,402    
Deposits 60,953,888 61,227,227    
Assets sold under agreements to repurchase 123,499 148,609    
Other short-term borrowings 0 365,000    
Notes payable:        
FHLB advances 388,282 389,282    
Unsecured senior debt securities 692,519 299,109    
Junior subordinated deferrable interest debentures (related to trust preferred securities) 198,326 198,319    
Notes payable 1,279,127 886,710    
Derivatives 17,115 17,000    
Carrying amount | US Treasury Securities        
Financial Assets:        
Debt securities held-to-maturity 8,494,652 8,453,467    
Carrying amount | Obligations of Puerto Rico, States and political subdivisions        
Financial Assets:        
Debt securities held-to-maturity 55,633 59,010    
Carrying amount | Collateralized Mortgage Obligations - Federal agencies        
Financial Assets:        
Debt securities held-to-maturity 16 19    
Carrying amount | Securities in wholly owned statutory business trusts        
Financial Assets:        
Debt securities held-to-maturity 5,959 5,959    
Fair Value        
Financial Assets:        
Cash and due from banks 462,013 469,501    
Money market investments 6,098,288 5,614,595    
Trading account debt securities, excluding derivatives 29,823 27,723    
Debt securities available-for-sale 17,173,128 17,804,374    
Debt securities held-to-maturity 8,597,919 8,440,196    
Equity securities:        
FHLB stock 49,265 65,861    
FRB stock 99,134 96,206    
Other investments 38,345 34,598    
Equity securities, at lower of cost or realizable value 186,744 196,665    
Loans held-for-sale 11,181 5,404    
Loans held in portfolio 30,066,069 29,366,365    
Mortgage servicing rights 127,475 128,350    
Derivatives 19,365 19,229    
Deposits        
Demand deposits 53,547,761 54,445,825    
Time deposits 7,019,993 6,464,943    
Deposits 60,567,754 60,910,768    
Assets sold under agreements to repurchase 123,487 148,566    
Other short-term borrowings 0 365,000    
Notes payable:        
FHLB advances 365,862 361,951    
Unsecured senior debt securities 693,253 300,027    
Junior subordinated deferrable interest debentures (related to trust preferred securities) 177,823 173,938    
Notes payable 1,236,938 835,916    
Derivatives 17,115 17,000    
Fair Value | US Treasury Securities        
Financial Assets:        
Debt securities held-to-maturity 8,534,105 8,372,601    
Fair Value | Obligations of Puerto Rico, States and political subdivisions        
Financial Assets:        
Debt securities held-to-maturity 57,839 61,617    
Fair Value | Collateralized Mortgage Obligations - Federal agencies        
Financial Assets:        
Debt securities held-to-maturity 16 19    
Fair Value | Securities in wholly owned statutory business trusts        
Financial Assets:        
Debt securities held-to-maturity 5,959 5,959    
Fair Value | Level 1        
Financial Assets:        
Cash and due from banks 462,013 469,501    
Money market investments 6,091,115 5,607,937    
Trading account debt securities, excluding derivatives 15,462 13,069    
Debt securities available-for-sale 1,865,470 1,908,589    
Debt securities held-to-maturity 0 0    
Equity securities:        
FHLB stock 0 0    
FRB stock 0 0    
Other investments 0 0    
Equity securities, at lower of cost or realizable value 0 0    
Loans held-for-sale 0 0    
Loans held in portfolio 0 0    
Mortgage servicing rights 0 0    
Derivatives 0 0    
Deposits        
Demand deposits 0 0    
Time deposits 0 0    
Deposits 0 0    
Assets sold under agreements to repurchase 0 0    
Other short-term borrowings 0 0    
Notes payable:        
FHLB advances 0 0    
Unsecured senior debt securities 0 0    
Junior subordinated deferrable interest debentures (related to trust preferred securities) 0 0    
Notes payable 0 0    
Derivatives 0 0    
Fair Value | Level 1 | US Treasury Securities        
Financial Assets:        
Debt securities held-to-maturity 0 0    
Fair Value | Level 1 | Obligations of Puerto Rico, States and political subdivisions        
Financial Assets:        
Debt securities held-to-maturity 0 0    
Fair Value | Level 1 | Collateralized Mortgage Obligations - Federal agencies        
Financial Assets:        
Debt securities held-to-maturity 0 0    
Fair Value | Level 1 | Securities in wholly owned statutory business trusts        
Financial Assets:        
Debt securities held-to-maturity 0 0    
Fair Value | Level 2        
Financial Assets:        
Cash and due from banks 0 0    
Money market investments 7,173 6,658    
Trading account debt securities, excluding derivatives 13,886 14,119    
Debt securities available-for-sale 15,306,003 15,894,074    
Debt securities held-to-maturity 8,540,064 8,378,560    
Equity securities:        
FHLB stock 49,265 65,861    
FRB stock 99,134 96,206    
Other investments 32,545 29,302    
Equity securities, at lower of cost or realizable value 180,944 191,369    
Loans held-for-sale 11,181 0    
Loans held in portfolio 0 0    
Mortgage servicing rights 0 0    
Derivatives 19,365 19,229    
Deposits        
Demand deposits 53,547,761 54,445,825    
Time deposits 7,019,993 6,464,943    
Deposits 60,567,754 60,910,768    
Assets sold under agreements to repurchase 123,487 148,566    
Other short-term borrowings 0 365,000    
Notes payable:        
FHLB advances 365,862 361,951    
Unsecured senior debt securities 693,253 300,027    
Junior subordinated deferrable interest debentures (related to trust preferred securities) 177,823 173,938    
Notes payable 1,236,938 835,916    
Derivatives 17,115 17,000    
Fair Value | Level 2 | US Treasury Securities        
Financial Assets:        
Debt securities held-to-maturity 8,534,105 8,372,601    
Fair Value | Level 2 | Obligations of Puerto Rico, States and political subdivisions        
Financial Assets:        
Debt securities held-to-maturity 0 0    
Fair Value | Level 2 | Collateralized Mortgage Obligations - Federal agencies        
Financial Assets:        
Debt securities held-to-maturity 0 0    
Fair Value | Level 2 | Securities in wholly owned statutory business trusts        
Financial Assets:        
Debt securities held-to-maturity 5,959 5,959    
Fair Value | Level 3        
Financial Assets:        
Cash and due from banks 0 0    
Money market investments 0 0    
Trading account debt securities, excluding derivatives 475 535    
Debt securities available-for-sale 1,655 1,711    
Debt securities held-to-maturity 57,855 61,636    
Equity securities:        
FHLB stock 0 0    
FRB stock 0 0    
Other investments 5,482 4,966    
Equity securities, at lower of cost or realizable value 5,482 4,966    
Loans held-for-sale 0 5,404    
Loans held in portfolio 30,066,069 29,366,365    
Mortgage servicing rights 127,475 128,350    
Derivatives 0 0    
Deposits        
Demand deposits 0 0    
Time deposits 0 0    
Deposits 0 0    
Assets sold under agreements to repurchase 0 0    
Other short-term borrowings 0 0    
Notes payable:        
FHLB advances 0 0    
Unsecured senior debt securities 0 0    
Junior subordinated deferrable interest debentures (related to trust preferred securities) 0 0    
Notes payable 0 0    
Derivatives 0 0    
Fair Value | Level 3 | US Treasury Securities        
Financial Assets:        
Debt securities held-to-maturity 0 0    
Fair Value | Level 3 | Obligations of Puerto Rico, States and political subdivisions        
Financial Assets:        
Debt securities held-to-maturity 57,839 61,617    
Fair Value | Level 3 | Collateralized Mortgage Obligations - Federal agencies        
Financial Assets:        
Debt securities held-to-maturity 16 19    
Fair Value | Level 3 | Securities in wholly owned statutory business trusts        
Financial Assets:        
Debt securities held-to-maturity 0 0    
Fair Value | NAV        
Financial Assets:        
Cash and due from banks 0 0    
Money market investments 0 0    
Trading account debt securities, excluding derivatives 0 0    
Debt securities available-for-sale 0 0    
Debt securities held-to-maturity 0 0    
Equity securities:        
FHLB stock 0 0    
FRB stock 0 0    
Other investments 318 330    
Equity securities, at lower of cost or realizable value 318 330    
Loans held-for-sale 0 0    
Loans held in portfolio 0 0    
Mortgage servicing rights 0 0    
Derivatives 0 0    
Deposits        
Demand deposits 0 0    
Time deposits 0 0    
Deposits 0 0    
Assets sold under agreements to repurchase 0 0    
Other short-term borrowings 0 0    
Notes payable:        
FHLB advances 0 0    
Unsecured senior debt securities 0 0    
Junior subordinated deferrable interest debentures (related to trust preferred securities) 0 0    
Notes payable 0 0    
Derivatives 0 0    
Fair Value | NAV | US Treasury Securities        
Financial Assets:        
Debt securities held-to-maturity 0 0    
Fair Value | NAV | Obligations of Puerto Rico, States and political subdivisions        
Financial Assets:        
Debt securities held-to-maturity 0 0    
Fair Value | NAV | Collateralized Mortgage Obligations - Federal agencies        
Financial Assets:        
Debt securities held-to-maturity 0 0    
Fair Value | NAV | Securities in wholly owned statutory business trusts        
Financial Assets:        
Debt securities held-to-maturity $ 0 $ 0