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Segment reporting - Results of Operations (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2022
Dec. 31, 2021
Dec. 31, 2020
Segment Reporting Information [Line Items]      
Net Interest income (expense) $ 2,167,359 $ 1,957,590 $ 1,856,613
Provision for credit losses (benefit) 83,030 (193,464) 292,536
Non-interest Income 897,062 642,128 512,312
Amortization of intangibles 3,275 9,134 6,397
Goodwill impairment charge 9,000 0 0
Depreciation expense 55,107 55,104 58,452
Other operating expenses 1,679,038 1,485,037 1,392,980
Income tax expense (benefit) 132,330 309,018 111,938
Net income (loss) 1,102,641 934,889 506,622
Segment assets 67,637,917 75,097,899 65,926,000
Reportable Segment      
Segment Reporting Information [Line Items]      
Net Interest income (expense) 2,196,508 1,995,749 1,896,127
Provision for credit losses (benefit) 82,756 (193,249) 292,441
Non-interest Income 711,687 589,280 469,625
Amortization of intangibles 3,275 3,478 6,299
Goodwill impairment charge 9,000    
Depreciation expense 53,922 53,954 57,448
Other operating expenses 1,683,780 1,489,307 1,397,678
Income tax expense (benefit) 123,146 310,017 113,622
Net income (loss) 952,316 921,522 498,264
Segment assets 67,326,759 74,704,219 65,575,645
Intersegment Elimination      
Segment Reporting Information [Line Items]      
Net Interest income (expense) 3 6 11
Provision for credit losses (benefit) 0 0 0
Non-interest Income (547) (548) (553)
Amortization of intangibles 0 0 0
Goodwill impairment charge 0    
Depreciation expense 0 0 0
Other operating expenses (543) (544) (544)
Income tax expense (benefit) 0 0 0
Net income (loss) (1) 2 2
Segment assets (421,781) (31,528) (33,935)
Corporate      
Segment Reporting Information [Line Items]      
Net Interest income (expense) (29,149) (38,159) (39,514)
Provision for credit losses (benefit) 274 (215) 95
Non-interest Income 189,835 56,535 46,442
Amortization of intangibles 0 5,656 98
Goodwill impairment charge 0    
Depreciation expense 1,185 1,150 1,004
Other operating expenses 80 (545) (1,212)
Income tax expense (benefit) 9,074 (1,085) (1,560)
Net income (loss) 150,073 13,415 8,503
Segment assets 5,390,122 5,458,718 5,214,439
Eliminations      
Segment Reporting Information [Line Items]      
Net Interest income (expense) 0 0 0
Provision for credit losses (benefit) 0 0 0
Non-interest Income (4,460) (3,687) (3,755)
Amortization of intangibles 0 0 0
Goodwill impairment charge 0    
Depreciation expense 0 0 0
Other operating expenses (4,822) (3,725) (3,486)
Income tax expense (benefit) 110 86 (124)
Net income (loss) 252 (48) (145)
Segment assets (5,078,964) (5,065,038) (4,864,084)
Banco Popular de Puerto Rico      
Segment Reporting Information [Line Items]      
Goodwill impairment charge 0 0  
Banco Popular de Puerto Rico | Reportable Segment      
Segment Reporting Information [Line Items]      
Net Interest income (expense) 1,823,517 1,674,589 1,593,599
Provision for credit losses (benefit) 70,304 (136,352) 210,955
Non-interest Income 680,276 565,310 445,893
Amortization of intangibles 1,937 2,813 5,634
Goodwill impairment charge 0    
Depreciation expense 47,003 46,539 47,890
Other operating expenses 1,454,187 1,285,959 1,169,816
Income tax expense (benefit) 148,351 253,479 106,211
Net income (loss) 782,011 787,461 498,986
Segment assets 56,190,260 64,336,681 55,353,626
PB      
Segment Reporting Information [Line Items]      
Goodwill impairment charge 9,000 0  
PB | Reportable Segment      
Segment Reporting Information [Line Items]      
Net Interest income (expense) 372,988 321,154 302,517
Provision for credit losses (benefit) 12,452 (56,897) 81,486
Non-interest Income 31,958 24,518 24,285
Amortization of intangibles 1,338 665 665
Goodwill impairment charge 9,000    
Depreciation expense 6,919 7,415 9,558
Other operating expenses 230,136 203,892 228,406
Income tax expense (benefit) (25,205) 56,538 7,411
Net income (loss) 170,306 134,059 (724)
Segment assets $ 11,558,280 $ 10,399,066 $ 10,255,954