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Allowance for credit losses - Allowance Movement (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2022
Dec. 31, 2021
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance $ 695,366 $ 896,250
Provision for credit losses (benefit) 83,307 (183,345)
Initial allowance for credit losses - PCD Loans 915 3,142
Charge-offs (144,318) (135,177)
Recoveries 85,032 114,496
Ending balance 720,302 695,366
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 7,897 15,851
Provision for credit losses (benefit) 908 (7,954)
Balance at end of period 8,805 7,897
Construction    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 6,363 14,237
Provision for credit losses (benefit) (4,060) (6,297)
Initial allowance for credit losses - PCD Loans 0 0
Charge-offs 0 (7,143)
Recoveries 1,943 5,566
Ending balance 4,246 6,363
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 4,725 9,079
Provision for credit losses (benefit) (1,519) (4,354)
Balance at end of period 3,206 4,725
Mortgages    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 154,478 215,716
Provision for credit losses (benefit) (35,894) (61,633)
Initial allowance for credit losses - PCD Loans 915 3,142
Charge-offs (5,173) (18,261)
Recoveries 20,928 15,514
Ending balance 135,254 154,478
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 0 0
Provision for credit losses (benefit) 0 0
Balance at end of period 0 0
Commercial    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 215,805 333,380
Provision for credit losses (benefit) 16,072 (137,122)
Initial allowance for credit losses - PCD Loans 0 0
Charge-offs (17,250) (18,357)
Recoveries 20,749 37,904
Ending balance 235,376 215,805
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 3,135 6,666
Provision for credit losses (benefit) 2,376 (3,531)
Balance at end of period 5,511 3,135
Leasing    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 17,578 16,863
Provision for credit losses (benefit) 6,832 2,094
Initial allowance for credit losses - PCD Loans 0 0
Charge-offs (7,107) (4,637)
Recoveries 3,315 3,258
Ending balance 20,618 17,578
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 0 0
Provision for credit losses (benefit) 0 0
Balance at end of period 0 0
Consumer    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 301,142 316,054
Provision for credit losses (benefit) 100,357 19,613
Initial allowance for credit losses - PCD Loans 0 0
Charge-offs (114,788) (86,779)
Recoveries 38,097 52,254
Ending balance 324,808 301,142
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 37 106
Provision for credit losses (benefit) 51 (69)
Balance at end of period 88 37
Puerto Rico    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 594,162 739,750
Provision for credit losses (benefit) 69,544 (129,018)
Initial allowance for credit losses - PCD Loans 915 3,142
Charge-offs (126,202) (124,140)
Recoveries 77,126 104,428
Ending balance 615,545 594,162
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 4,139 9,523
Provision for credit losses (benefit) 2,219 (5,384)
Balance at end of period 6,358 4,139
Puerto Rico | Construction    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 1,641 4,871
Provision for credit losses (benefit) 526 (1,533)
Initial allowance for credit losses - PCD Loans 0 0
Charge-offs 0 (6,620)
Recoveries 811 4,923
Ending balance 2,978 1,641
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 2,388 4,610
Provision for credit losses (benefit) (366) (2,222)
Balance at end of period 2,022 2,388
Puerto Rico | Mortgages    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 138,286 195,557
Provision for credit losses (benefit) (37,600) (57,684)
Initial allowance for credit losses - PCD Loans 915 3,142
Charge-offs (5,105) (17,656)
Recoveries 20,848 14,927
Ending balance 117,344 138,286
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 0 0
Provision for credit losses (benefit) 0 0
Balance at end of period 0 0
Puerto Rico | Commercial    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 151,928 225,323
Provision for credit losses (benefit) 11,475 (91,695)
Initial allowance for credit losses - PCD Loans 0 0
Charge-offs (7,238) (17,180)
Recoveries 18,130 35,480
Ending balance 174,295 151,928
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 1,751 4,913
Provision for credit losses (benefit) 2,585 (3,162)
Balance at end of period 4,336 1,751
Puerto Rico | Leasing    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 17,578 16,863
Provision for credit losses (benefit) 6,832 2,094
Initial allowance for credit losses - PCD Loans 0 0
Charge-offs (7,107) (4,637)
Recoveries 3,315 3,258
Ending balance 20,618 17,578
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 0 0
Provision for credit losses (benefit) 0 0
Balance at end of period 0 0
Puerto Rico | Consumer    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 284,729 297,136
Provision for credit losses (benefit) 88,311 19,800
Initial allowance for credit losses - PCD Loans 0 0
Charge-offs (106,752) (78,047)
Recoveries 34,022 45,840
Ending balance 300,310 284,729
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 0 0
Provision for credit losses (benefit) 0 0
Balance at end of period 0 0
Popular U.S.    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 101,204 156,500
Provision for credit losses (benefit) 13,763 (54,327)
Charge-offs (18,116) (11,037)
Recoveries 7,906 10,068
Ending balance 104,757 101,204
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 3,758 6,328
Provision for credit losses (benefit) (1,311) (2,570)
Balance at end of period 2,447 3,758
Popular U.S. | Construction    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 4,722 9,366
Provision for credit losses (benefit) (4,586) (4,764)
Charge-offs 0 (523)
Recoveries 1,132 643
Ending balance 1,268 4,722
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 2,337 4,469
Provision for credit losses (benefit) (1,153) (2,132)
Balance at end of period 1,184 2,337
Popular U.S. | Mortgages    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 16,192 20,159
Provision for credit losses (benefit) 1,706 (3,949)
Charge-offs (68) (605)
Recoveries 80 587
Ending balance 17,910 16,192
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 0 0
Provision for credit losses (benefit) 0 0
Balance at end of period 0 0
Popular U.S. | Commercial    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 63,877 108,057
Provision for credit losses (benefit) 4,597 (45,427)
Charge-offs (10,012) (1,177)
Recoveries 2,619 2,424
Ending balance 61,081 63,877
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 1,384 1,753
Provision for credit losses (benefit) (209) (369)
Balance at end of period 1,175 1,384
Popular U.S. | Consumer    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 16,413 18,918
Provision for credit losses (benefit) 12,046 (187)
Charge-offs (8,036) (8,732)
Recoveries 4,075 6,414
Ending balance 24,498 16,413
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 37 106
Provision for credit losses (benefit) 51 (69)
Balance at end of period $ 88 $ 37