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Goodwill and other intangible assets - Change in the carrying amount of goodwill (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2022
Sep. 30, 2021
Sep. 30, 2022
Sep. 30, 2021
Goodwill [Rollforward]        
Beginning Balance     $ 720,293  
Goodwill on acquisition     116,135 $ 0
Goodwill impairment charge $ (9,000) $ 0 (9,000) $ 0
Ending Balance 827,428   827,428  
Banco Popular de Puerto Rico        
Goodwill [Rollforward]        
Beginning Balance     320,248  
Goodwill on acquisition     116,135  
Goodwill impairment charge     0  
Ending Balance 436,383   436,383  
Popular U.S.        
Goodwill [Rollforward]        
Beginning Balance     400,045  
Goodwill on acquisition     0  
Goodwill impairment charge     (9,000)  
Ending Balance $ 391,045   $ 391,045