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Allowance for credit losses - Troubled debt restructurings loan count by type of modification (Details) - loans
3 Months Ended 6 Months Ended
Jun. 30, 2022
Jun. 30, 2021
Jun. 30, 2022
Jun. 30, 2021
Financing Receivable        
Loan count 345 705 765 1,292
Reduction in interest rate        
Financing Receivable        
Loan count 43 114 86 241
Extension of maturity date        
Financing Receivable        
Loan count 73 105 134 186
Combination of reduction in interest rate and extension of maturity date        
Financing Receivable        
Loan count 220 463 508 828
Other        
Financing Receivable        
Loan count 9 23 37 37
Mortgages        
Financing Receivable        
Loan count 251 511 575 919
Mortgages | Reduction in interest rate        
Financing Receivable        
Loan count 3 14 4 22
Mortgages | Extension of maturity date        
Financing Receivable        
Loan count 31 39 65 79
Mortgages | Combination of reduction in interest rate and extension of maturity date        
Financing Receivable        
Loan count 217 458 505 818
Mortgages | Other        
Financing Receivable        
Loan count 0 0 1 0
Commercial | Commercial multi-family        
Financing Receivable        
Loan count   1   2
Commercial | Commercial multi-family | Reduction in interest rate        
Financing Receivable        
Loan count   0   0
Commercial | Commercial multi-family | Extension of maturity date        
Financing Receivable        
Loan count   0   1
Commercial | Commercial multi-family | Combination of reduction in interest rate and extension of maturity date        
Financing Receivable        
Loan count   1   1
Commercial | Commercial multi-family | Other        
Financing Receivable        
Loan count   0   0
Commercial | CRE non-owner occupied        
Financing Receivable        
Loan count 2   3 9
Commercial | CRE non-owner occupied | Reduction in interest rate        
Financing Receivable        
Loan count 0 0 0 0
Commercial | CRE non-owner occupied | Extension of maturity date        
Financing Receivable        
Loan count 1 0 1 9
Commercial | CRE non-owner occupied | Combination of reduction in interest rate and extension of maturity date        
Financing Receivable        
Loan count 0 0 0 0
Commercial | CRE non-owner occupied | Other        
Financing Receivable        
Loan count 1 0 2 0
Commercial | CRE owner occupied        
Financing Receivable        
Loan count 6 9 8 31
Commercial | CRE owner occupied | Reduction in interest rate        
Financing Receivable        
Loan count 0 1 1 3
Commercial | CRE owner occupied | Extension of maturity date        
Financing Receivable        
Loan count 5 3 6 23
Commercial | CRE owner occupied | Combination of reduction in interest rate and extension of maturity date        
Financing Receivable        
Loan count 1 3 1 3
Commercial | CRE owner occupied | Other        
Financing Receivable        
Loan count 0 2 0 2
Commercial | Commercial and Industrial        
Financing Receivable        
Loan count 3 7 20 15
Commercial | Commercial and Industrial | Reduction in interest rate        
Financing Receivable        
Loan count 2 1 3 1
Commercial | Commercial and Industrial | Extension of maturity date        
Financing Receivable        
Loan count 0 0 5 8
Commercial | Commercial and Industrial | Combination of reduction in interest rate and extension of maturity date        
Financing Receivable        
Loan count 1 0 1 0
Commercial | Commercial and Industrial | Other        
Financing Receivable        
Loan count 0 6 11 6
Consumer | Credit card        
Financing Receivable        
Loan count 16 51 46 117
Consumer | Credit card | Reduction in interest rate        
Financing Receivable        
Loan count 9 37 24 89
Consumer | Credit card | Extension of maturity date        
Financing Receivable        
Loan count 0 0 0 0
Consumer | Credit card | Combination of reduction in interest rate and extension of maturity date        
Financing Receivable        
Loan count 0 1 0 1
Consumer | Credit card | Other        
Financing Receivable        
Loan count 7 13 22 27
Consumer | Home equity lines of credit        
Financing Receivable        
Loan count   1   2
Consumer | Home equity lines of credit | Reduction in interest rate        
Financing Receivable        
Loan count   0   0
Consumer | Home equity lines of credit | Extension of maturity date        
Financing Receivable        
Loan count   1   1
Consumer | Home equity lines of credit | Combination of reduction in interest rate and extension of maturity date        
Financing Receivable        
Loan count   0   1
Consumer | Home equity lines of credit | Other        
Financing Receivable        
Loan count   0   0
Consumer | Personal loans        
Financing Receivable        
Loan count 66 122 111 186
Consumer | Personal loans | Reduction in interest rate        
Financing Receivable        
Loan count 29 59 54 120
Consumer | Personal loans | Extension of maturity date        
Financing Receivable        
Loan count 36 61 56 63
Consumer | Personal loans | Combination of reduction in interest rate and extension of maturity date        
Financing Receivable        
Loan count 0 0 0 1
Consumer | Personal loans | Other        
Financing Receivable        
Loan count 1 2 1 2
Consumer | Auto Loan        
Financing Receivable        
Loan count   1 1 4
Consumer | Auto Loan | Reduction in interest rate        
Financing Receivable        
Loan count 0 0 0 0
Consumer | Auto Loan | Extension of maturity date        
Financing Receivable        
Loan count 0 1 1 2
Consumer | Auto Loan | Combination of reduction in interest rate and extension of maturity date        
Financing Receivable        
Loan count 0 0 0 2
Consumer | Auto Loan | Other        
Financing Receivable        
Loan count 0 0 0 0
Consumer | Other        
Financing Receivable        
Loan count   2   6
Consumer | Other | Reduction in interest rate        
Financing Receivable        
Loan count   2   6
Consumer | Other | Extension of maturity date        
Financing Receivable        
Loan count   0   0
Consumer | Other | Combination of reduction in interest rate and extension of maturity date        
Financing Receivable        
Loan count   0   0
Consumer | Other | Other        
Financing Receivable        
Loan count   0   0
Leasing        
Financing Receivable        
Loan count 1   1 1
Leasing | Reduction in interest rate        
Financing Receivable        
Loan count 0 0 0 0
Leasing | Extension of maturity date        
Financing Receivable        
Loan count 0 0 0 0
Leasing | Combination of reduction in interest rate and extension of maturity date        
Financing Receivable        
Loan count 1 0 1 1
Leasing | Other        
Financing Receivable        
Loan count 0 0 0 0