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Allowance for credit losses - Allowance Movement (Details) - USD ($)
$ in Thousands
 3 Months Ended 6 Months Ended
Jun. 30, 2022
Jun. 30, 2021
Jun. 30, 2022
Jun. 30, 2021
Financing Receivable, Allowance for Credit Losses        
Beginning balance $ 677,792 $ 800,797 $ 695,366 $ 896,250
Provision for credit losses (benefit) 9,861 (17,500) (4,544) (93,279)
Initial allowance for credit losses - PCD Loans 170 1,202 782 2,558
Charge-offs (27,757) (29,170) (53,509) (77,780)
Recoveries 21,684 30,461 43,655 58,041
Ending balance 681,750 785,790 681,750 785,790
Allowance for credit losses - unfunded commitments:        
Balance at beginning of period 7,054 9,569 7,897 15,851
Provision for credit losses (benefit) (150) 367 (993) (5,915)
Balance at end of period 6,904 9,936 6,904 9,936
Construction        
Financing Receivable, Allowance for Credit Losses        
Beginning balance 6,539 9,195 6,363 14,237
Provision for credit losses (benefit) (25) 1,675 (1,393) 2,550
Initial allowance for credit losses - PCD Loans 0 0 0 0
Charge-offs 0 (523) 0 (7,142)
Recoveries 399 909 1,943 1,611
Ending balance 6,913 11,256 6,913 11,256
Allowance for credit losses - unfunded commitments:        
Balance at beginning of period 4,059 4,148 4,725 9,079
Provision for credit losses (benefit) (564) 929 (1,230) (4,002)
Balance at end of period 3,495 5,077 3,495 5,077
Mortgages        
Financing Receivable, Allowance for Credit Losses        
Beginning balance 149,206 202,126 154,478 215,716
Provision for credit losses (benefit) (5,459) (20,197) (14,355) (26,920)
Initial allowance for credit losses - PCD Loans 170 1,202 782 2,558
Charge-offs (1,435) (5,047) (2,756) (15,429)
Recoveries 5,823 4,535 10,156 6,694
Ending balance 148,305 182,619 148,305 182,619
Allowance for credit losses - unfunded commitments:        
Balance at beginning of period 0 0 0 0
Provision for credit losses (benefit) 0 0 0 0
Balance at end of period 0 0 0 0
Commercial        
Financing Receivable, Allowance for Credit Losses        
Beginning balance 204,643 276,219 215,805 333,380
Provision for credit losses (benefit) 1,712 (15,365) (14,307) (73,944)
Initial allowance for credit losses - PCD Loans 0 0 0 0
Charge-offs (1,719) (2,725) (2,373) (5,991)
Recoveries 4,994 13,015 10,505 17,699
Ending balance 209,630 271,144 209,630 271,144
Allowance for credit losses - unfunded commitments:        
Balance at beginning of period 2,965 5,356 3,135 6,666
Provision for credit losses (benefit) 384 (545) 214 (1,855)
Balance at end of period 3,349 4,811 3,349 4,811
Leasing        
Financing Receivable, Allowance for Credit Losses        
Beginning balance 18,398 12,687 17,578 16,863
Provision for credit losses (benefit) 1,306 5,257 1,692 1,199
Initial allowance for credit losses - PCD Loans 0 0 0 0
Charge-offs (1,496) (1,135) (1,903) (2,193)
Recoveries 829 742 1,670 1,682
Ending balance 19,037 17,551 19,037 17,551
Allowance for credit losses - unfunded commitments:        
Balance at beginning of period 0 0 0 0
Provision for credit losses (benefit) 0 0 0 0
Balance at end of period 0 0 0 0
Consumer        
Financing Receivable, Allowance for Credit Losses        
Beginning balance 299,006 300,570 301,142 316,054
Provision for credit losses (benefit) 12,327 11,130 23,819 3,836
Initial allowance for credit losses - PCD Loans 0 0 0 0
Charge-offs (23,107) (19,740) (46,477) (47,025)
Recoveries 9,639 11,260 19,381 30,355
Ending balance 297,865 303,220 297,865 303,220
Allowance for credit losses - unfunded commitments:        
Balance at beginning of period 30 65 37 106
Provision for credit losses (benefit) 30 (17) 23 (58)
Balance at end of period 60 48 60 48
Puerto Rico        
Financing Receivable, Allowance for Credit Losses        
Beginning balance 576,611 681,656 594,162 739,750
Provision for credit losses (benefit) 9,128 (22,488) (3,533) (62,464)
Initial allowance for credit losses - PCD Loans 170 1,202 782 2,558
Charge-offs (25,964) (25,583) (50,284) (70,553)
Recoveries 20,632 27,066 39,450 52,562
Ending balance 580,577 661,853 580,577 661,853
Allowance for credit losses - unfunded commitments:        
Balance at beginning of period 3,571 4,158 4,139 9,523
Provision for credit losses (benefit) (5) 499 (573) (4,866)
Balance at end of period 3,566 4,657 3,566 4,657
Puerto Rico | Construction        
Financing Receivable, Allowance for Credit Losses        
Beginning balance 2,414 260 1,641 4,871
Provision for credit losses (benefit) 265 481 622 1,787
Initial allowance for credit losses - PCD Loans 0 0 0 0
Charge-offs 0 0 0 (6,619)
Recoveries 395 479 811 1,181
Ending balance 3,074 1,220 3,074 1,220
Allowance for credit losses - unfunded commitments:        
Balance at beginning of period 1,924 245 2,388 4,610
Provision for credit losses (benefit) (390) 1,160 (854) (3,205)
Balance at end of period 1,534 1,405 1,534 1,405
Puerto Rico | Mortgages        
Financing Receivable, Allowance for Credit Losses        
Beginning balance 131,362 185,805 138,286 195,557
Provision for credit losses (benefit) (5,953) (19,264) (16,481) (22,069)
Initial allowance for credit losses - PCD Loans 170 1,202 782 2,558
Charge-offs (1,367) (5,047) (2,688) (15,428)
Recoveries 5,818 4,112 10,131 6,190
Ending balance 130,030 166,808 130,030 166,808
Allowance for credit losses - unfunded commitments:        
Balance at beginning of period 0 0 0 0
Provision for credit losses (benefit) 0 0 0 0
Balance at end of period 0 0 0 0
Puerto Rico | Commercial        
Financing Receivable, Allowance for Credit Losses        
Beginning balance 145,471 197,111 151,928 225,323
Provision for credit losses (benefit) 4,664 (20,204) (6,023) (49,850)
Initial allowance for credit losses - PCD Loans 0 0 0 0
Charge-offs (1,322) (2,035) (1,849) (4,918)
Recoveries 4,734 11,912 9,491 16,229
Ending balance 153,547 186,784 153,547 186,784
Allowance for credit losses - unfunded commitments:        
Balance at beginning of period 1,647 3,913 1,751 4,913
Provision for credit losses (benefit) 385 (661) 281 (1,661)
Balance at end of period 2,032 3,252 2,032 3,252
Puerto Rico | Leasing        
Financing Receivable, Allowance for Credit Losses        
Beginning balance 18,398 12,687 17,578 16,863
Provision for credit losses (benefit) 1,306 5,257 1,692 1,199
Initial allowance for credit losses - PCD Loans 0 0 0 0
Charge-offs (1,496) (1,135) (1,903) (2,193)
Recoveries 829 742 1,670 1,682
Ending balance 19,037 17,551 19,037 17,551
Allowance for credit losses - unfunded commitments:        
Balance at beginning of period 0 0 0 0
Provision for credit losses (benefit) 0 0 0 0
Balance at end of period 0 0 0 0
Puerto Rico | Consumer        
Financing Receivable, Allowance for Credit Losses        
Beginning balance 278,966 285,793 284,729 297,136
Provision for credit losses (benefit) 8,846 11,242 16,657 6,469
Initial allowance for credit losses - PCD Loans 0 0 0 0
Charge-offs (21,779) (17,366) (43,844) (41,395)
Recoveries 8,856 9,821 17,347 27,280
Ending balance 274,889 289,490 274,889 289,490
Allowance for credit losses - unfunded commitments:        
Balance at beginning of period 0 0 0 0
Provision for credit losses (benefit) 0 0 0 0
Balance at end of period 0 0 0 0
Popular U.S.        
Financing Receivable, Allowance for Credit Losses        
Beginning balance 101,181 119,141 101,204 156,500
Provision for credit losses (benefit) 733 4,988 (1,011) (30,815)
Charge-offs (1,793) (3,587) (3,225) (7,227)
Recoveries 1,052 3,395 4,205 5,479
Ending balance 101,173 123,937 101,173 123,937
Allowance for credit losses - unfunded commitments:        
Balance at beginning of period 3,483 5,411 3,758 6,328
Provision for credit losses (benefit) (145) (132) (420) (1,049)
Balance at end of period 3,338 5,279 3,338 5,279
Popular U.S. | Construction        
Financing Receivable, Allowance for Credit Losses        
Beginning balance 4,125 8,935 4,722 9,366
Provision for credit losses (benefit) (290) 1,194 (2,015) 763
Charge-offs 0 (523) 0 (523)
Recoveries 4 430 1,132 430
Ending balance 3,839 10,036 3,839 10,036
Allowance for credit losses - unfunded commitments:        
Balance at beginning of period 2,135 3,903 2,337 4,469
Provision for credit losses (benefit) (174) (231) (376) (797)
Balance at end of period 1,961 3,672 1,961 3,672
Popular U.S. | Mortgages        
Financing Receivable, Allowance for Credit Losses        
Beginning balance 17,844 16,321 16,192 20,159
Provision for credit losses (benefit) 494 (933) 2,126 (4,851)
Charge-offs (68) 0 (68) (1)
Recoveries 5 423 25 504
Ending balance 18,275 15,811 18,275 15,811
Allowance for credit losses - unfunded commitments:        
Balance at beginning of period 0 0 0 0
Provision for credit losses (benefit) 0 0 0 0
Balance at end of period 0 0 0 0
Popular U.S. | Commercial        
Financing Receivable, Allowance for Credit Losses        
Beginning balance 59,172 79,108 63,877 108,057
Provision for credit losses (benefit) (2,952) 4,839 (8,284) (24,094)
Charge-offs (397) (690) (524) (1,073)
Recoveries 260 1,103 1,014 1,470
Ending balance 56,083 84,360 56,083 84,360
Allowance for credit losses - unfunded commitments:        
Balance at beginning of period 1,318 1,443 1,384 1,753
Provision for credit losses (benefit) (1) 116 (67) (194)
Balance at end of period 1,317 1,559 1,317 1,559
Popular U.S. | Consumer        
Financing Receivable, Allowance for Credit Losses        
Beginning balance 20,040 14,777 16,413 18,918
Provision for credit losses (benefit) 3,481 (112) 7,162 (2,633)
Charge-offs (1,328) (2,374) (2,633) (5,630)
Recoveries 783 1,439 2,034 3,075
Ending balance 22,976 13,730 22,976 13,730
Allowance for credit losses - unfunded commitments:        
Balance at beginning of period 30 65 37 106
Provision for credit losses (benefit) 30 (17) 23 (58)
Balance at end of period $ 60 $ 48 $ 60 $ 48