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Loans - Amortized cost basis of collateral dependent loans by class (Details) - USD ($)
$ in Thousands
Jun. 30, 2022
Dec. 31, 2021
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross $ 30,370,936 $ 29,240,557
Collateral assets    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 455,900 497,988
Real Estate    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 406,001 449,183
Auto    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 9,431 9,557
Equipment    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 555 680
Accounts receivable    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 10,164 10,675
Other    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 29,749 27,893
Mortgages    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 7,261,955 7,427,196
Mortgages | Collateral assets    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 160,214 180,700
Mortgages | Real Estate    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 160,214 180,700
Mortgages | Auto    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Mortgages | Equipment    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Mortgages | Accounts receivable    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Mortgages | Other    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Other | Collateral assets    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 263  
Other | Real Estate    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0  
Other | Auto    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0  
Other | Equipment    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0  
Other | Accounts receivable    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0  
Other | Other    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 263  
Commercial | Commercial multi-family    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 2,132,373 1,962,630
Commercial | Commercial multi-family | Collateral assets    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 1,355 1,374
Commercial | Commercial multi-family | Real Estate    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 1,355 1,374
Commercial | Commercial multi-family | Auto    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Commercial | Commercial multi-family | Equipment    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Commercial | Commercial multi-family | Accounts receivable    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Commercial | Commercial multi-family | Other    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Commercial | CRE non-owner occupied    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 4,120,341 4,613,390
Commercial | CRE non-owner occupied | Collateral assets    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 212,029 211,026
Commercial | CRE non-owner occupied | Real Estate    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 212,029 211,026
Commercial | CRE non-owner occupied | Auto    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Commercial | CRE non-owner occupied | Equipment    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Commercial | CRE non-owner occupied | Accounts receivable    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Commercial | CRE non-owner occupied | Other    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Commercial | CRE owner occupied    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 2,873,561 1,818,102
Commercial | CRE owner occupied | Collateral assets    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 24,864 47,268
Commercial | CRE owner occupied | Real Estate    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 24,864 47,268
Commercial | CRE owner occupied | Auto    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Commercial | CRE owner occupied | Equipment    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Commercial | CRE owner occupied | Accounts receivable    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Commercial | CRE owner occupied | Other    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Commercial | Commercial and Industrial    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 5,419,026 5,338,579
Commercial | Commercial and Industrial | Collateral assets    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 41,624 41,898
Commercial | Commercial and Industrial | Real Estate    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 1,425 2,650
Commercial | Commercial and Industrial | Auto    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Commercial | Commercial and Industrial | Equipment    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 549 680
Commercial | Commercial and Industrial | Accounts receivable    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 10,164 10,675
Commercial | Commercial and Industrial | Other    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 29,486 27,893
Consumer | Personal loans    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 1,622,413 1,443,005
Consumer | Personal loans | Collateral assets    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 6,114 6,165
Consumer | Personal loans | Real Estate    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 6,114 6,165
Consumer | Personal loans | Auto    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Consumer | Personal loans | Equipment    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Consumer | Personal loans | Accounts receivable    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Consumer | Personal loans | Other    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Consumer | Auto Loan    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 3,489,976 3,412,187
Consumer | Auto Loan | Collateral assets    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 8,539 8,983
Consumer | Auto Loan | Real Estate    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Consumer | Auto Loan | Auto    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 8,539 8,983
Consumer | Auto Loan | Equipment    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Consumer | Auto Loan | Accounts receivable    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Consumer | Auto Loan | Other    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Consumer | Other    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 138,826 129,206
Leasing    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 1,480,222 1,381,319
Leasing | Collateral assets    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 898 574
Leasing | Real Estate    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Leasing | Auto    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 892 574
Leasing | Equipment    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 6 0
Leasing | Accounts receivable    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Leasing | Other    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Puerto Rico    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 21,481,657 20,865,382
Puerto Rico | Collateral assets    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 454,979 497,062
Puerto Rico | Real Estate    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 405,080 448,257
Puerto Rico | Auto    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 9,431 9,557
Puerto Rico | Equipment    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 555 680
Puerto Rico | Accounts receivable    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 10,164 10,675
Puerto Rico | Other    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 29,749 27,893
Puerto Rico | Mortgages    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 6,041,923 6,251,866
Puerto Rico | Mortgages | Collateral assets    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 159,293 179,774
Puerto Rico | Mortgages | Real Estate    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 159,293 179,774
Puerto Rico | Mortgages | Auto    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Puerto Rico | Mortgages | Equipment    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Puerto Rico | Mortgages | Accounts receivable    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Puerto Rico | Mortgages | Other    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Puerto Rico | Other | Collateral assets    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 263  
Puerto Rico | Other | Real Estate    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0  
Puerto Rico | Other | Auto    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0  
Puerto Rico | Other | Equipment    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0  
Puerto Rico | Other | Accounts receivable    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0  
Puerto Rico | Other | Other    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 263  
Puerto Rico | Commercial | Commercial multi-family    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 236,554 154,769
Puerto Rico | Commercial | Commercial multi-family | Collateral assets    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 1,355 1,374
Puerto Rico | Commercial | Commercial multi-family | Real Estate    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 1,355 1,374
Puerto Rico | Commercial | Commercial multi-family | Auto    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Puerto Rico | Commercial | Commercial multi-family | Equipment    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Puerto Rico | Commercial | Commercial multi-family | Accounts receivable    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Puerto Rico | Commercial | Commercial multi-family | Other    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Puerto Rico | Commercial | CRE non-owner occupied    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 2,652,118 2,289,923
Puerto Rico | Commercial | CRE non-owner occupied | Collateral assets    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 212,029 211,026
Puerto Rico | Commercial | CRE non-owner occupied | Real Estate    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 212,029 211,026
Puerto Rico | Commercial | CRE non-owner occupied | Auto    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Puerto Rico | Commercial | CRE non-owner occupied | Equipment    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Puerto Rico | Commercial | CRE non-owner occupied | Accounts receivable    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Puerto Rico | Commercial | CRE non-owner occupied | Other    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Puerto Rico | Commercial | CRE owner occupied    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 1,406,749 1,423,729
Puerto Rico | Commercial | CRE owner occupied | Collateral assets    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 24,864 47,268
Puerto Rico | Commercial | CRE owner occupied | Real Estate    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 24,864 47,268
Puerto Rico | Commercial | CRE owner occupied | Auto    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Puerto Rico | Commercial | CRE owner occupied | Equipment    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Puerto Rico | Commercial | CRE owner occupied | Accounts receivable    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Puerto Rico | Commercial | CRE owner occupied | Other    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Puerto Rico | Commercial | Commercial and Industrial    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 3,520,683 3,528,448
Puerto Rico | Commercial | Commercial and Industrial | Collateral assets    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 41,624 41,898
Puerto Rico | Commercial | Commercial and Industrial | Real Estate    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 1,425 2,650
Puerto Rico | Commercial | Commercial and Industrial | Auto    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Puerto Rico | Commercial | Commercial and Industrial | Equipment    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 549 680
Puerto Rico | Commercial | Commercial and Industrial | Accounts receivable    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 10,164 10,675
Puerto Rico | Commercial | Commercial and Industrial | Other    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 29,486 27,893
Puerto Rico | Consumer | Personal loans    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 1,388,100 1,288,060
Puerto Rico | Consumer | Personal loans | Collateral assets    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 6,114 6,165
Puerto Rico | Consumer | Personal loans | Real Estate    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 6,114 6,165
Puerto Rico | Consumer | Personal loans | Auto    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Puerto Rico | Consumer | Personal loans | Equipment    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Puerto Rico | Consumer | Personal loans | Accounts receivable    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Puerto Rico | Consumer | Personal loans | Other    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Puerto Rico | Consumer | Auto Loan    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 3,489,976 3,412,187
Puerto Rico | Consumer | Auto Loan | Collateral assets    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 8,539 8,983
Puerto Rico | Consumer | Auto Loan | Real Estate    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Puerto Rico | Consumer | Auto Loan | Auto    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 8,539 8,983
Puerto Rico | Consumer | Auto Loan | Equipment    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Puerto Rico | Consumer | Auto Loan | Accounts receivable    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Puerto Rico | Consumer | Auto Loan | Other    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Puerto Rico | Consumer | Other    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 133,149 124,548
Puerto Rico | Leasing    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 1,480,222 1,381,319
Puerto Rico | Leasing | Collateral assets    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 898 574
Puerto Rico | Leasing | Real Estate    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Puerto Rico | Leasing | Auto    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 892 574
Puerto Rico | Leasing | Equipment    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 6 0
Puerto Rico | Leasing | Accounts receivable    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Puerto Rico | Leasing | Other    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Popular U.S.    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 8,889,279 8,375,175
Popular U.S. | Collateral assets    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 921 926
Popular U.S. | Real Estate    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 921 926
Popular U.S. | Auto    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Popular U.S. | Equipment    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Popular U.S. | Accounts receivable    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Popular U.S. | Other    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Popular U.S. | Mortgages    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 1,220,032 1,175,330
Popular U.S. | Mortgages | Collateral assets    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 921 926
Popular U.S. | Mortgages | Real Estate    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 921 926
Popular U.S. | Mortgages | Auto    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Popular U.S. | Mortgages | Equipment    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Popular U.S. | Mortgages | Accounts receivable    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Popular U.S. | Mortgages | Other    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 0 0
Popular U.S. | Commercial | Commercial multi-family    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 1,895,819 1,807,861
Popular U.S. | Commercial | CRE non-owner occupied    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 1,468,223 2,323,467
Popular U.S. | Commercial | CRE owner occupied    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 1,466,812 394,373
Popular U.S. | Commercial | Commercial and Industrial    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 1,898,343 1,810,131
Popular U.S. | Consumer | Personal loans    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross 234,313 154,945
Popular U.S. | Consumer | Other    
Accounts, Notes, Loans and Financing Receivable    
Notes Receivable Gross $ 5,677 $ 4,658