8-K

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

Form 8-K

CURRENT REPORT

Pursuant to Section 13 OR 15(d)

of the Securities Exchange Act of 1934

Date of Report (Date of earliest event reported): April 26, 2022

POPULAR, INC.

(Exact name of registrant as specified in its charter)

Puerto Rico	001-34084	66-0667416
(State or other jurisdiction of incorporation or organization)	(Commission File Number)	(IRS Employer Identification Number)

209 Muñoz Rivera Avenue Hato Rey, Puerto Rico	00918
(Address of principal executive offices)	(Zip code)

(787) 765-9800

(Registrant’s telephone number, including area code)

NOT APPLICABLE

(Former name, former address and former fiscal year, if changed since last report)

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2. below):

☐ Written communication pursuant to Rule 425 under the Securities Act (17 CFR 230.425)

☐ Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)

☐ Pre-commencement communication pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))

☐ Pre-commencement communication pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Securities registered pursuant to Section 12(b) of the Act:

Title of each class	Trading Symbol(s)	Name of each exchange on which registered
Common Stock ($0.01 par value)	BPOP	The NASDAQ Stock Market
6.125% Cumulative Monthly Income Trust Preferred Securities	BPOPM	The NASDAQ Stock Market

Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).

Emerging growth company  ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  ☐

Item 2.02. Results of Operations and Financial Condition.

On April 26, 2022, Popular, Inc. (the “Corporation”) issued a press release announcing its unaudited financial results for the quarter ended March 31, 2022, a copy of which is attached as Exhibit 99.1 to this Current Report on Form 8-K.

The information furnished pursuant to this Item 2.02 of this Current Report on Form 8-K, including Exhibit 99.1, shall not be deemed “filed” for purposes of the Securities Exchange Act of 1934, as amended, nor shall it be incorporated by reference into any of the Corporation’s filings under the Securities Act of 1933, as amended, unless otherwise expressly stated in such filing.

Item 7.01. Regulation FD Disclosure.

The Corporation is furnishing information regarding its conference call to discuss its financial results for the quarter ended March 31, 2022. A copy of the presentation to be used by the Corporation on the conference call is attached hereto as Exhibit 99.2.

The information furnished pursuant to this Item 7.01 of this Current Report on Form 8-K, including Exhibit 99.2, shall not be deemed “filed” for purposes of the Securities Exchange Act of 1934, as amended, nor shall it be incorporated by reference into any of the Corporation’s filings under the Securities Act of 1933, as amended, unless otherwise expressly stated in such filing.

Item 9.01. Financial Statements and Exhibits.

Exhibits 99.1 and 99.2 shall not be deemed to be “filed” for purposes of the Securities Exchange Act of 1934, as amended.

99.1	Press Release dated April 26, 2022 – First Quarter 2022 Financial Results.
99.2	Popular, Inc. Conference Call Presentation – First Quarter 2022 Financial Results.
101	Pursuant to Rule 406 of Regulation S-T, the cover page is formatted in Inline XBRL (Inline eXtensible Business Reporting Language).
104	Cover Page Interactive Data File (embedded within the Inline XBRL document and included in Exhibit 101).

SIGNATURE

Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

	POPULAR, INC. (Registrant)
Date: April 26, 2022	By:	/s/ Jorge J. García
		Jorge J. García
		Senior Vice President and Corporate Comptroller

EX-99.1

Exhibit 99.1

Popular, Inc. Announces First Quarter 2022 Financial Results

• Net income of $211.7 million in Q1 2022, compared to net income of $206.1 million in Q4 2021.

• Net interest margin of 2.75% in Q1 2022, compared to 2.78% in Q4 2021; net interest margin on a taxable equivalent basis of 3.05% in Q1 2022, compared to 3.02% in Q4 2021.

• Credit Quality:

• Non-performing loans held-in-portfolio (“NPLs”) decreased by $28.0 million from Q4 2021; NPLs to loans ratio at 1.8% vs. 1.9% in Q4 2021;

• Net charge-offs (“NCOs”) were $3.8 million, compared to a net recovery of $7.9 million in Q4 2021; NCOs at 0.05% of average loans held-in-portfolio vs. (0.11%) in Q4 2021;

• Allowance for credit losses (“ACL”) to loans held-in-portfolio at 2.29% vs. 2.38% in Q4 2021; and

• ACL to NPLs at 130.4% vs. 126.9% in Q4 2021.

• Common Equity Tier 1 ratio of 16.26%, Common Equity per Share of $60.78 and Tangible Book Value per Share of $51.16 at March 31, 2022.

SAN JUAN, Puerto Rico — (BUSINESS WIRE) — Popular, Inc. (the “Corporation,” “Popular,” “we,” “us,” “our”) (NASDAQ:BPOP) reported net income of $211.7 million for the quarter ended March 31, 2022, compared to net income of $206.1 million for the quarter ended December 31, 2021.

Ignacio Alvarez, President and Chief Executive Officer, said: “We had a solid quarter with net income of $212 million, building on the momentum of our record 2021 results. We saw broad-based loan growth, across geographies and most business lines, while maintaining strong asset quality metrics. Net charge-offs were five basis points for the quarter. We continued to see deposit growth from our private sector clients. Our deposit franchise in Puerto Rico will be an even greater source of strength as interest rates rise as expected. Our capital ratios remained strong, allowing us to continue to return capital to our shareholders and increase our common stock dividend. Going forward, we remain optimistic about the economic outlook, yet cognizant of the possible challenges to the macroeconomic environment resulting from the war in Ukraine, inflation and the evolving health situation.

I am thankful to our team who have continued to perform at a high level and deliver results under a myriad of changing conditions. Finally, our thoughts and prayers are with the people of Ukraine as they suffer the horrible consequences of the war.”

1

Earnings Highlights

(Unaudited)	Quarters ended
(Dollars in thousands, except per share information)	31-Mar-22			31-Dec-21			31-Mar-21
Net interest income	$	494,312		$	501,283		$	479,112
Provision for credit losses (benefit)		(15,500	)		(33,050	)		(82,226	)
Net interest income after provision for credit losses (benefit)		509,812			534,333			561,338
Other non-interest income		154,692			164,677			153,653
Operating expenses		402,339			417,394			375,528
Income before income tax		262,165			281,616			339,463
Income tax expense		50,479			75,552			76,831
Net income	$	211,686		$	206,064		$	262,632
Net income applicable to common stock	$	211,333		$	205,711		$	262,279
Net income per common share - Basic	$	2.69		$	2.59		$	3.13
Net income per common share - Diluted	$	2.69		$	2.58		$	3.12

2

Significant Events

Entry into Asset Purchase Agreement with Evertec; Renegotiation and Extension of Commercial Agreements

On February 24, 2022, the Corporation and Banco Popular de Puerto Rico (“BPPR”), entered into an Asset Purchase Agreement (the “Purchase Agreement”), with Evertec, Inc. (“EVERTEC”) and Evertec Group, LLC, a wholly owned subsidiary of EVERTEC (“EVERTEC Group”), pursuant to which BPPR will purchase from EVERTEC Group certain information technology and related assets currently used by EVERTEC to service certain of BPPR’s key channels (the “Acquired Assets”) under the Amended and Restated Master Service Agreement (the “MSA”), dated September 30, 2010, among the Corporation, BPPR and EVERTEC. In connection with the purchase of the Acquired Assets, BPPR will assume certain liabilities relating to the Acquired Assets (together with the purchase of the Acquired Assets, the “Transaction”). The Transaction is expected to close on or about June 30, 2022, subject to the satisfaction of certain closing conditions.

In connection with the consummation of the Transaction (the “Closing”), the Corporation will transfer to EVERTEC Group, as consideration for the Transaction, shares of EVERTEC’s common stock (“EVERTEC Common Stock”) having an aggregate value of approximately $197 million, subject to certain purchase price adjustments, based on a price per share of $42.84, which value was determined at the time of entering into the Purchase Agreement. As a result of this transfer, the Corporation expects that its percentage ownership of the outstanding shares of EVERTEC Common Stock will be reduced from its current level, which is approximately 16.2%, to approximately 10.5% immediately following the Closing. As part of the transaction, the Corporation has also agreed to reduce its voting interest in EVERTEC below 4.5%, whether through selling shares of EVERTEC common stock or a conversion of such shares into non-voting preferred stock. The Corporation expects to sell down its stake in EVERTEC below 4.5% following the closing and intends to return to shareholders, via common stock repurchases, the after-tax gains resulting from such sale, subject to the receipt of regulatory approvals.

Additionally, as part of the Closing, the Corporation and BPPR will also enter with EVERTEC into, among other commercial agreements, a Second Amended and Restated Master Services Agreement (the “Second A&R MSA”), pursuant to which EVERTEC Group will continue to provide various key information technology and various transaction processing services to the Corporation, BPPR and their respective subsidiaries, which services are provided under the currently effective MSA.

Capital Actions

On March 1, 2022 the Corporation announced that on February 28, 2022 it entered into an accelerated share repurchase agreement (the “ASR Agreement”) to repurchase an aggregate of $400 million of Popular’s common stock. Popular previously disclosed in a press release on January 12, 2022 its plan to repurchase up to $500 million of its common stock as part of its planned capital actions for 2022.

Under the terms of the ASR Agreement, on March 2, 2022 the Corporation made an initial payment of $400 million and received an initial delivery of 3,483,942 shares of Popular’s Common Stock (the “Initial Shares”).

The transaction was accounted for as a treasury stock transaction. Furthermore, as a result of the receipt of the Initial Shares, the Corporation recognized in shareholders’ equity approximately $320 million in treasury stock and $80 million as a reduction of capital surplus. Upon the final settlement of the ASR Agreement, the Corporation expects to further adjust its treasury stock and capital surplus accounts to reflect the final delivery or receipt of cash or shares, which will depend on the volume-weighted average price of the Corporation’s common stock during the term of the ASR Agreement, less a discount. The final settlement of the ASR Agreement is expected to occur no later than the third quarter of 2022.

Popular expects to execute during the remainder of the year, in the open market or in privately negotiated transactions, the remaining $100 million in common stock repurchases contemplated as part of the Corporation’s 2022 capital actions announced in January 2022. The timing and exact amount of such additional repurchases will be subject to various factors, including market conditions and the Corporation’s capital position and financial performance.

On February 23, 2022, the Corporation’s Board of Directors approved a quarterly cash dividend of $0.55 per share, an increase from the previous $0.45 per share quarterly dividend, on its outstanding common stock. The dividend was paid on April 1, 2022 to shareholders of record at the close of business on March 15, 2022.

3

Net interest income on a taxable equivalent basis – Non-GAAP financial measure

Net interest income, on a taxable equivalent basis, is presented with its different components in Table D for the quarter ended March 31, 2022, and comparable periods. Net interest income on a taxable equivalent basis is a non-GAAP financial measure. Management believes that this presentation provides meaningful information since it facilitates the comparison of revenues arising from taxable and tax-exempt sources.

Non-GAAP financial measures used by the Corporation may not be comparable to similarly named non-GAAP financial measures used by other companies.

Net interest income for the quarter ended March 31, 2022 was $494.3 million compared to $501.3 million in the previous quarter, a decrease of $7.0 million. Net interest income, on a taxable equivalent basis, for the first quarter of 2022 was $548.1 million, an increase of $4.2 million when compared to $543.9 million in the last quarter of 2021. The increase in the taxable equivalent adjustment results from BPPR’s higher volume of tax-free investment securities in Puerto Rico.

Net interest margin for the quarter was 2.75% compared to 2.78% in the last quarter of 2021. On a taxable equivalent basis, net interest margin for the first quarter of 2022 was 3.05% compared to 3.02% in the fourth quarter of 2021. The main variances in net interest income on a taxable equivalent basis were:

• higher interest income from money markets, trading and investment securities by $18.4 million resulting from a higher volume by $540 million, in turn driven by an increase in the average U.S. Treasury portfolio by $4.2 billion, partially offset by lower volume of money market investments by $3.1 billion and higher yields by 17 basis points driven by higher market rates and the composition of the portfolio; and

• higher interest income from consumer loans mainly driven by a higher average volume in both P.R. and the U.S.

partially offset by:

• lower interest income from commercial loans by $16.5 million resulting from lower income form loans under the Small Business Administration (“SBA”) Paycheck Protection Program (“PPP”) by $12.6 million, lower interest income from the repayment of purchased credit deteriorated (“PCD”) loans and the impact of 2 fewer days in the quarter or approximately $4.1 million. This negative effect was offset in part by an increase of $346 million in the average volume of commercial loans, at both P.R. and the U.S segments, for a $4.4 million benefit;

• a decrease in auto and lease financing income of $1.6 million mainly driven by two fewer days in the quarter when compared to the prior quarter, partially offset by higher loan volume by $62 million.

The Corporation recognized income of $10.6 million related to loans issued under the SBA PPP, compared to $23.2 million in the previous quarter. These loans carried a yield of approximately 17.01% in this quarter, including the amortization of fees received under the program, compared to 17.86% last quarter. This portfolio of loans issued under the SBA PPP declined by $141 million in BPPR to a balance of $114 million and declined by $39 million in Popular Bank (“PB” or “Popular U.S.”) to a balance of $59 million. On March 31, 2022, the portfolio at BPPR and PB had a remaining aggregate balance of unamortized fees of $8.1 million.

Net interest income for the BPPR segment amounted to $415.2 million for the first quarter of 2022, compared to $425.9 million for the fourth quarter of 2021. Net interest margin for the first quarter of 2022 was 2.67% a decrease of 6 basis points when compared to 2.73% for the previous quarter. As discussed above, net interest margin was negatively impacted by lower SBA PPP income and lower payment of PCD loans, partially offset by the positive impact of higher investment securities balances. The cost of interest-bearing and total deposits remained unchanged from the previous quarter at 0.16% and 0.12%, respectively.

Net interest income for PB was $86.5 million for the quarter ended March 31, 2022, compared to $83.2 million during the previous quarter. Net interest margin for the quarter was 3.56% compared to 3.47% the previous quarter. The increase in net interest income results mainly from a higher volume of commercial and consumer loans. The lower cost on deposits also resulted in a benefit to PB’s net interest margin. The cost of interest-bearing deposits was 0.46% or 6 basis points lower than the 0.52% reported in the last quarter of 2021, while the total cost of deposits, including demand deposits, was 0.36%, compared to 0.40% in the previous quarter.

4

Non-interest income

Non-interest income decreased by $10.0 million to $154.7 million for the quarter ended March 31, 2022, compared to $164.7 million for the quarter ended December 31, 2021. The variance in non-interest income was primarily driven by:

• lower other service fees by $6.7 million, mainly due to lower insurance fees by $3.7 million principally resulting from contingent insurance commissions that are typically recognized during the fourth quarter and lower credit card fees by $2.0 million mainly in interchange income due to seasonal purchasing activity in the previous quarter; and

• lower income from mortgage banking activities by $4.2 million mainly due to a loss on sale of loans and securitization activities of $1.5 million, compared to a gain of $5.4 in the previous quarter due to a lower volume of transactions and lower market rates, partially offset by higher realized gains on closed derivative positions by $3.4 million;

partially offset by:

• higher other operating income by $4.9 million mainly due to higher earnings from the portfolio of equity method investments and higher income from the sale of auto rental units.

Refer to Table B for further details.

Operating expenses

Operating expenses for the first quarter of 2022 totaled $402.3 million, a decrease of $15.1 million when compared to the fourth quarter of 2021. The variance in operating expenses was driven primarily by:

• lower net occupancy expenses by $2.0 million due to lower rent and electricity expenses;

• lower business promotion expenses by $10.8 million mainly due to lower advertising and promotion expenses by $5.7 million a result of seasonal activities during the fourth quarter of 2021, lower donations by $2.8 million and lower credit cards rewards expense as a result of transactional volumes by $1.7 million;

• lower other operating expenses by $11.4 million due to the effect during the previous quarter of an impairment charge on undeveloped properties by $5.0 million and lower sundry losses by $5.0 million mainly related to the termination of a white label credit card contract during prior quarter; and

• lower amortization of intangibles by $5.2 million due to an impairment write-down of a trademark during the fourth quarter of 2021.

partially offset by:

• higher personnel cost by $6.5 million mainly due to higher performance shares and restricted stock expenses by $6.3 million; higher payroll taxes by $5.1 million; partially offset by $3.1 million in lower incentives related to the profit-sharing plan which is tied to the Corporation’s financial performance;

• higher professional fees by $3.4 million mainly due to higher advisory expenses related to corporate initiatives; and

• higher credit and debit card processing and other expenses by $3.8 million due in part to lower volume incentives.

Full-time equivalent employees were 8,492 as of March 31, 2022, compared to 8,351 as of December 31, 2021.

5

For a breakdown of operating expenses by category refer to Table B.

Income taxes

For the quarter ended March 31, 2022, the Corporation recorded an income tax expense of $50.5 million, compared to $75.6 million for the previous quarter. The decrease in income tax expense was mainly attributable to lower income before tax and higher exempt income during the first quarter of 2022. The effective tax rate (“ETR”) for the first quarter of 2022 was 19.3%, compared to 27% in the fourth quarter of 2021. The ETR of the Corporation is impacted by the composition and source of its taxable income. The Corporation expects its ETR for the year 2022 to be within a range from 18% to 20%.

Credit Quality

During the first quarter of 2022, the Corporation continued to exhibit strong credit quality trends and low credit costs with low level of NCOs and decreasing NPLs. We continue to closely monitor changes on borrower performance and in the pace of economic recovery, given the rising interest rate environment and geopolitical uncertainty. However, management believes that the improvement over the last few years in the risk profile of the Corporation’s loan portfolios positions Popular to operate successfully under the current environment.

The following presents credit quality results for the first quarter of 2022:

• At March 31, 2022, total non-performing loans held-in-portfolio decreased by $28.0 million from December 31, 2021. BPPR’s NPLs decreased by $27.5 million, mostly driven by lower mortgage NPLs by $27.3 million. The mortgage NPLs decrease was mainly due to the combined effects of collection efforts, increased foreclosure activity and the sustained low levels of early delinquency compared with pre-pandemic trends. PB’s NPLs remained flat quarter-over-quarter. At March 31, 2022, the ratio of NPLs to total loans held-in-portfolio was 1.8%, compared to 1.9% in the fourth quarter of 2021.

• Inflows of NPLs held-in-portfolio, excluding consumer loans, remained flat quarter-over-quarter. In BPPR, total inflows increased by $5.3 million, mostly driven by higher commercial and mortgage inflows of $3.8 million and $2.0 million, respectively. Mortgage inflows continued trending lower than pre-pandemic levels. NPL inflows at PB decreased by $4.9 million during the quarter, mostly driven by a decrease of $7.2 million in mortgage inflows, as the prior quarter included the impact of loans that did not resume payment after the end of COVID-19-related payment deferral periods.

• NCOs amounted to $3.8 million, an unfavorable variance of $11.7 million when compared to the fourth quarter. BPPR‘s NCOs increased by $13.1 million, as the prior quarter included recoveries from the resolution of certain commercial non-performing loans. During the first quarter of 2022, the Corporation’s ratio of annualized net charge-offs to average loans held-in-portfolio was 0.05%, compared to (0.11%) in the fourth quarter of 2021. Refer to Table M for further information on net charge-offs and related ratios.

• At March 31, 2022, the ACL decreased by $17.6 million, or 2.5%, from the fourth quarter of 2021 to $677.8 million. The ACL incorporated updated macroeconomic scenarios for Puerto Rico and the United States. Given that any one economic outlook is inherently uncertain, the Corporation leverages multiple scenarios to estimate its ACL. The baseline scenario continues to be assigned the highest probability, followed by the pessimistic scenario.

• The current baseline forecast continues to show a favorable economic scenario. 2022 annualized GDP growth of 3.5% and 3.7% is expected for Puerto Rico and United States, respectively. This represents a reduction for both Puerto Rico and United States since last quarter’s GDP growth forecast was 4.0% and 4.6%, respectively. Changes in assumptions related to fiscal stimulus and higher energy prices contributed to the reduction. The 2022 average unemployment rate is forecasted at 7.3% and 3.6% for Puerto Rico and United States, respectively. This is consistent with previous expectations for both regions. Puerto Rico’s unemployment rate forecast benefits from the Bureau of Labor Statistics (“BLS”) revisions that show a stronger than expected labor market.

• In BPPR, the ACL decreased by $17.6 million, mainly driven by reductions in qualitative reserves due to substantial improvements in employment levels in Puerto Rico. Recent updates by the BLS show that employment levels in Puerto Rico have already surpassed pre-pandemic levels. This contributed to a lower commercial, mortgage and consumer loans ACL. The decrease in qualitative reserves was partially offset by the impact of higher loan volumes and changes in the macroeconomic scenario. The ACL for the PB segment remained flat quarter-over-quarter as higher loan volumes in both the commercial real estate and consumer portfolios offset reductions in qualitative reserves. The ratio of the allowance for credit losses to loans held-in-portfolio was 2.29% in the first quarter of 2022, compared to 2.38% in the previous quarter. The ratio of the allowance for credit losses to NPLs held-in-portfolio stood at 130.4%, compared to 126.9% in the previous quarter.

6

• The provision for credit losses for the loan portfolios for the first quarter of 2022 reflected a benefit of $14.4 million, compared to a benefit of $31.4 million in the previous quarter, reflecting the previously mentioned changes in the allowance for credit losses. The provision for the BPPR segment was a benefit of $12.7 million, compared to a benefit of $30.6 million in the previous quarter, while the provision for the PB segment was a benefit of $1.7 million, compared to a benefit of $0.9 million in the previous quarter.

• The provision for unfunded commitments for the first quarter of 2022 reflected a benefit of $0.8 million, compared to a benefit of $0.5 million in the previous quarter. The provision for credit losses in our investment portfolio was a benefit of $0.3 million, compared to a benefit of $1.1 million in the fourth quarter of 2021. The provision for unfunded loan commitments, provision for credit losses on our loan and lease portfolios and provision for credit losses on our investment portfolio are aggregated and presented in the provision for credit losses caption in our Statement of Operations.

Non-Performing Assets

(Unaudited)
(In thousands)	31-Mar-22			31-Dec-21			31-Mar-21
Non-performing loans held-in-portfolio	$	519,921		$	547,877		$	698,142
Non-performing loans held-for-sale		—			—			3,549
Other real estate owned (“OREO”)		90,567			85,077			72,060
Total non-performing assets	$	610,488		$	632,954		$	773,751
Net charge-offs (recoveries) for the quarter	$	3,781		$	(7,881	)	$	21,030
Ratios:
Loans held-in-portfolio	$	29,588,190		$	29,240,557		$	29,131,628
Non-performing loans held-in-portfolio to loans held-in-portfolio		1.76	%		1.87	%		2.40	%
Allowance for credit losses to loans held-in-portfolio		2.29			2.38			2.75
Allowance for credit losses to non-performing loans, excluding loans held-for-sale		130.36			126.92			114.70

Refer to Table K for additional information.

Provision for Credit Losses (Benefit) - Loan Portfolios

(Unaudited)	Quarters ended
(In thousands)	31-Mar-22			31-Dec-21			31-Mar-21
Provision for credit losses (benefit) - loan portfolios:
BPPR	$	(12,661	)	$	(30,562	)	$	(39,976	)
Popular U.S.		(1,744	)		(859	)		(35,803	)
Total provision for credit losses (benefit) - loan portfolios	$	(14,405	)	$	(31,421	)	$	(75,779	)

7

Credit Quality by Segment

(Unaudited) (In thousands)	Quarters ended
BPPR	31-Mar-22			31-Dec-21			31-Mar-21
Provision for credit losses (benefit) - loan portfolios	$	(12,661	)	$	(30,562	)	$	(39,976	)
Net charge-offs (recoveries)		5,502			(7,615	)		19,474
Total non-performing loans held-in-portfolio		486,816			514,289			665,978
Allowance / loans held-in-portfolio		2.74	%		2.85	%		3.20	%
Allowance / non-performing loans held-in-portfolio		118.45	%		115.53	%		102.35	%

	Quarters ended
Popular U.S.	31-Mar-22			31-Dec-21			31-Mar-21
Provision for credit losses (benefit) - loan portfolios	$	(1,744	)	$	(859	)	$	(35,803	)
Net charge-offs (recoveries)		(1,721	)		(266	)		1,556
Total non-performing loans held-in-portfolio		33,105			33,588			32,164
Allowance / loans held-in-portfolio		1.18	%		1.21	%		1.53	%
Allowance / non-performing loans held-in-portfolio		305.64	%		301.31	%		370.42	%

Financial Condition Highlights

(Unaudited)
(In thousands)	31-Mar-22		31-Dec-21		31-Mar-21
Cash and money market investments	$	10,508,840	$	17,965,152	$	12,064,592
Investment securities		26,658,289		25,267,418		23,076,488
Loans		29,588,190		29,240,557		29,131,628
Total assets		69,525,082		75,097,899		66,870,268
Deposits		62,862,295		67,005,088		58,742,801
Borrowings		1,060,706		1,155,166		1,311,064
Total liabilities		64,853,836		69,128,502		60,972,709
Stockholders’ equity		4,671,246		5,969,397		5,897,559

8

Total assets decreased by $5.6 billion from the fourth quarter of 2021, driven by:

• a decrease of $7.5 billion in money market investments, mainly due to lower Puerto Rico public sector deposits and purchases of U.S. Treasury securities;

partially offset by:

• an increase of $1.4 billion in debt securities available-for-sale, mainly due to purchases of U.S. Treasury securities, offset in part by maturities and paydowns of U.S. Treasury and agency mortgage-backed securities; and

• an increase in loans held-in-portfolio by $0.4 billion, mainly due to loan growth in the commercial portfolios in both Puerto Rico and the U.S. (mainly in the health care sector at PB) and construction portfolios, and purchases of third-party lending consumer loans, partially offset by a decrease in the mortgage portfolio, mainly due to loan payoffs and amortizations.

Total liabilities decreased by $4.3 billion from the fourth quarter of 2021, driven by:

• a decrease of $4.1 billion in deposits, mainly due to lower Puerto Rico public sector deposits by $5.5 billion at BPPR as a result of the payments made by Puerto Rico pursuant to the Plan of Adjustment for Puerto Rico under Title III of the Puerto Rico Oversight, Management, and Economic Stability Act (“PROMESA”); and

• a decrease in borrowings of $94 million, mainly due to the maturity during this quarter of $75 million in short-term borrowings.

Stockholders’ equity decreased by $1.3 billion from the fourth quarter of 2021, principally due to an increase in accumulated unrealized losses on debt securities available-for-sale by $1.1 billion due to a decline in fair value of fixed-rate debt securities as a result of the rising interest rate environment, the impact of the $400 million ASR and declared quarterly common stock dividends, partially offset by the net income of $211.7 million for the quarter.

Common equity tier-1 ratio (“CET1”), common equity per share and tangible book value per share were 16.26%, $60.78 and $51.16, respectively, at March 31, 2022, compared to 17.42%, $74.48 and $65.26 at December 31, 2021. Refer to Table A for capital ratios.

9

Cautionary Note Regarding Forward-Looking Statements

This press release contains “forward-looking statements” within the meaning of the U.S. Private Securities Litigation Reform Act of 1995, including without limitation those about Popular’s business, financial condition, results of operations, plans, objectives and future performance. These statements are not guarantees of future performance, are based on management’s current expectations and, by their nature, involve risks, uncertainties, estimates and assumptions. Potential factors, some of which are beyond the Corporation’s control, could cause actual results to differ materially from those expressed in, or implied by, such forward-looking statements. Risks and uncertainties include, without limitation, the effect of competitive and economic factors, and our reaction to those factors, the adequacy of the allowance for loan losses, delinquency trends, market risk and the impact of interest rate changes, capital market conditions, capital adequacy and liquidity, the effect of legal and regulatory proceedings, new accounting standards on the Corporation’s financial condition and results of operations, the scope and duration of the COVID-19 pandemic (including the appearance of new strains of the virus), actions taken by governmental authorities in response thereto, and the direct and indirect impact of the pandemic on Popular, our customers, service providers and third parties. Other factors include the length of time necessary for Popular to consummate the Transaction; the ability to satisfy the conditions to the closing thereof; the receipt of any regulatory approvals necessary to effect the Transaction and the contemplated return to shareholders of net gains resulting from a sale of EVERTEC shares effected in connection with the consummation of the Transaction; the ability to successfully transition and integrate the assets acquired as part of the Transaction, related operations, employees and third party contractors; unexpected costs, including, without limitation, costs due to exposure to any unrecorded liabilities or issues not identified during due diligence investigation of the Transaction or that are not subject to indemnification or reimbursement by EVERTEC; risks that Popular may be affected by operational and other risks arising from the acquisition of the acquired assets or by adverse effects on relationships with customers, employees and service providers and business and other risks arising from the extension of Popular’s current commercial agreements with EVERTEC. All statements contained herein that are not clearly historical in nature, are forward-looking, and the words “anticipate,” “believe,” “continues,” “expect,” “estimate,” “intend,” “project” and similar expressions, and future or conditional verbs such as “will,” “would,” “should,” “could,” “might,” “can,” “may” or similar expressions, are generally intended to identify forward-looking statements.

More information on the risks and important factors that could affect the Corporation’s future results and financial condition is included in our Annual Report on Form 10-K for the year ended December 31, 2021, and in our Form 10-Q for the quarter ended March 31, 2022 to be filed with the Securities and Exchange Commission. Our filings are available on the Corporation’s website (www.popular.com) and on the Securities and Exchange Commission website (www.sec.gov). The Corporation assumes no obligation to update or revise any forward-looking statements or information which speak as of their respective dates.

About Popular, Inc.

Popular, Inc. (NASDAQ: BPOP) is the leading financial institution in Puerto Rico, by both assets and deposits, and ranks among the top 50 U.S. bank holding companies by assets. Founded in 1893, Banco Popular de Puerto Rico, Popular’s principal subsidiary, provides retail, mortgage and commercial banking services in Puerto Rico and the U.S. Virgin Islands. Popular also offers in Puerto Rico auto and equipment leasing and financing, investment banking, broker-dealer and insurance services through specialized subsidiaries. In the mainland United States, Popular provides retail, mortgage and commercial banking services through its New York-chartered banking subsidiary, Popular Bank, which has branches located in New York, New Jersey and Florida.

Conference Call

Popular will hold a conference call to discuss its financial results today Tuesday, April 26, 2022 at 11:00 a.m. Eastern Time. The call will be open to the public and broadcasted live over the Internet and can be accessed through the Investor Relations section of the Corporation’s website: www.popular.com.

Listeners are recommended to go to the website at least 15 minutes prior to the call to download and install any necessary audio software. The call may also be accessed through the dial-in telephone number 1-844-200-6205 (Toll Free) or 1-646-904-5544 (Local). The dial-in access code is 659646.

A replay of the webcast will be archived in Popular’s website. A telephone replay will be available one hour after the end of the conference call through Tuesday, May 24, 2022. The replay dial-in is: 1-866-813-9403 or 1-929-458-6194. The replay passcode is 408334.

An electronic version of this press release can be found at the Corporation’s website: www.popular.com.

10

Popular, Inc.

Financial Supplement to First Quarter 2022 Earnings Release

Table A - Selected Ratios and Other Information

Table B - Consolidated Statement of Operations

Table C - Consolidated Statement of Financial Condition

Table D - Analysis of Levels and Yields on a Taxable Equivalent Basis (Non-GAAP) - QUARTER

Table E - Analysis of Levels and Yields on a Taxable Equivalent Basis (Non-GAAP) - YEAR-TO-DATE [Left Blank]

Table F - Mortgage Banking Activities & Other Service Fees

Table G - Loans and Deposits

Table H - Loan Delinquency - PUERTO RICO OPERATIONS

Table I - Loan Delinquency - POPULAR U.S. OPERATIONS

Table J - Loan Delinquency - CONSOLIDATED

Table K - Non-Performing Assets

Table L - Activity in Non-Performing Loans

Table M - Allowance for Credit Losses, Net Charge-offs and Related Ratios

Table N - Allowance for Credit Losses - Loan Portfolios - CONSOLIDATED

Table O - Allowance for Credit Losses - Loan Portfolios - PUERTO RICO OPERATIONS

Table P - Allowance for Credit Losses - Loan Portfolios - POPULAR U.S. OPERATIONS

Table Q - Reconciliation to GAAP Financial Measures

11

POPULAR, INC.

Financial Supplement to First Quarter 2022 Earnings Release

Table A - Selected Ratios and Other Information

(Unaudited)

	Quarters ended
	31-Mar-22			31-Dec-21			31-Mar-21
Basic EPS	$	2.69		$	2.59		$	3.13
Diluted EPS	$	2.69		$	2.58		$	3.12
Average common shares outstanding		78,443,706			79,477,823			83,899,769
Average common shares outstanding - assuming dilution		78,595,463			79,652,836			84,051,935
Common shares outstanding at end of period		76,487,523			79,851,169			84,379,180
Market value per common share	$	81.74		$	82.04		$	70.32
Market capitalization - (In millions)	$	6,252		$	6,551		$	5,934
Return on average assets		1.14	%		1.09	%		1.61	%
Return on average common equity		14.38	%		13.74	%		18.76	%
Net interest margin (non-taxable equivalent basis)		2.75	%		2.78	%		3.07	%
Net interest margin (taxable equivalent basis) -non-GAAP		3.05	%		3.02	%		3.39	%
Common equity per share	$	60.78		$	74.48		$	69.63
Tangible common book value per common share (non-GAAP) [1]	$	51.16		$	65.26		$	61.42
Tangible common equity to tangible assets (non-GAAP) [1]		5.69	%		7.01	%		7.83	%
Return on average tangible common equity [1]		16.40	%		15.66	%		21.37	%
Tier 1 capital		16.33	%		17.49	%		17.15	%
Total capital		18.19	%		19.35	%		19.62	%
Tier 1 leverage		6.98	%		7.41	%		8.06	%
Common Equity Tier 1 capital		16.26	%		17.42	%		17.08	%

[1] Refer to Table Q for reconciliation to GAAP financial measures.

12

POPULAR, INC.

Financial Supplement to First Quarter 2022 Earnings Release

Table B - Consolidated Statement of Operations

(Unaudited)

	Quarters ended						Variance			Quarter ended			Variance
							Q1 2022						Q1 2022
(In thousands, except per share information)	31-Mar-22			31-Dec-21			vs. Q4 2021			31-Mar-21			vs. Q1 2021
Interest income:
Loans	$	426,791		$	444,101		$	(17,310	)	$	434,649		$	(7,858	)
Money market investments		6,464			6,847			(383	)		3,112			3,352
Investment securities		96,466			88,315			8,151			85,690			10,776
Total interest income		529,721			539,263			(9,542	)		523,451			6,270
Interest expense:
Deposits		24,783			26,331			(1,548	)		30,201			(5,418	)
Short-term borrowings		80			60			20			143			(63	)
Long-term debt		10,546			11,589			(1,043	)		13,995			(3,449	)
Total interest expense		35,409			37,980			(2,571	)		44,339			(8,930	)
Net interest income		494,312			501,283			(6,971	)		479,112			15,200
Provision for credit losses (benefit)		(15,500	)		(33,050	)		17,550			(82,226	)		66,726
Net interest income after provision for credit losses (benefit)		509,812			534,333			(24,521	)		561,338			(51,526	)
Service charges on deposit accounts		40,713			41,613			(900	)		39,620			1,093
Other service fees		77,134			83,793			(6,659	)		70,628			6,506
Mortgage banking activities		12,865			17,035			(4,170	)		17,343			(4,478	)
Net (loss) gain, including impairment, on equity securities		(2,094	)		(1,454	)		(640	)		421			(2,515	)
Net loss on trading account debt securities		(723	)		(355	)		(368	)		(45	)		(678	)
Adjustments (expense) to indemnity reserves on loans sold		(745	)		1,398			(2,143	)		(698	)		(47	)
Other operating income		27,542			22,647			4,895			26,384			1,158
Total non-interest income		154,692			164,677			(9,985	)		153,653			1,039
Operating expenses:
Personnel costs
Salaries		98,673			96,830			1,843			89,335			9,338
Commissions, incentives and other bonuses		31,339			27,611			3,728			33,218			(1,879	)
Pension, postretirement and medical insurance		12,783			13,971			(1,188	)		10,924			1,859
Other personnel costs, including payroll taxes		24,201			22,060			2,141			26,002			(1,801	)
Total personnel costs		166,996			160,472			6,524			159,479			7,517
Net occupancy expenses		24,723			26,755			(2,032	)		26,013			(1,290	)
Equipment expenses		23,479			25,180			(1,701	)		21,575			1,904
Other taxes		15,715			15,160			555			13,959			1,756
Professional fees
Collections, appraisals and other credit related fees		2,226			3,227			(1,001	)		3,320			(1,094	)
Programming, processing and other technology services		69,374			69,647			(273	)		66,366			3,008
Legal fees, excluding collections		3,954			3,445			509			2,365			1,589
Other professional fees		32,943			28,736			4,207			27,897			5,046
Total professional fees		108,497			105,055			3,442			99,948			8,549
Communications		6,147			6,263			(116	)		6,833			(686	)
Business promotion		15,083			25,833			(10,750	)		12,521			2,562
FDIC deposit insurance		7,372			6,688			684			5,968			1,404
Other real estate owned (OREO) income		(2,713	)		(3,860	)		1,147			(4,533	)		1,820
Credit and debit card processing, volume, interchange and other expenses		12,509			8,757			3,752			12,454			55
Other operating expenses
Operational losses		11,825			16,820			(4,995	)		7,896			3,929
All other		11,815			18,226			(6,411	)		12,364			(549	)
Total other operating expenses		23,640			35,046			(11,406	)		20,260			3,380
Amortization of intangibles		891			6,045			(5,154	)		1,051			(160	)
Total operating expenses		402,339			417,394			(15,055	)		375,528			26,811
Income before income tax		262,165			281,616			(19,451	)		339,463			(77,298	)
Income tax expense		50,479			75,552			(25,073	)		76,831			(26,352	)
Net income	$	211,686		$	206,064		$	5,622		$	262,632		$	(50,946	)
Net income applicable to common stock	$	211,333		$	205,711		$	5,622		$	262,279		$	(50,946	)
Net income per common share - basic	$	2.69		$	2.59		$	0.10		$	3.13		$	(0.44	)
Net income per common share - diluted	$	2.69		$	2.58		$	0.11		$	3.12		$	(0.43	)
Dividends Declared per Common Share	$	0.55		$	0.45		$	0.10		$	0.40		$	0.15

13

Popular, Inc.

Financial Supplement to First Quarter 2022 Earnings Release

Table C - Consolidated Statement of Financial Condition

(Unaudited)

										Variance Q1 2022 vs.
(In thousands)	31-Mar-22			31-Dec-21			31-Mar-21			Q4 2021
Assets:
Cash and due from banks	$	439,148		$	428,433		$	495,915		$	10,715
Money market investments		10,069,692			17,536,719			11,568,677			(7,467,027	)
Trading account debt securities, at fair value		36,042			29,711			36,504			6,331
Debt securities available-for-sale, at fair value		26,359,915			24,968,269			22,771,609			1,391,646
Debt securities held-to-maturity, at amortized cost		75,984			79,461			89,725			(3,477	)
Less: Allowance for credit losses		7,844			8,096			10,096			(252	)
Total debt securities held-to-maturity, net		68,140			71,365			79,629			(3,225	)
Equity securities		186,348			189,977			178,650			(3,629	)
Loans held-for-sale, at lower of cost or fair value		55,150			59,168			84,214			(4,018	)
Loans held-in-portfolio		29,856,356			29,506,225			29,344,620			350,131
Less: Unearned income		268,166			265,668			212,992			2,498
Allowance for credit losses		677,792			695,366			800,797			(17,574	)
Total loans held-in-portfolio, net		28,910,398			28,545,191			28,330,831			365,207
Premises and equipment, net		488,390			494,240			508,023			(5,850	)
Other real estate		90,567			85,077			72,060			5,490
Accrued income receivable		204,466			203,096			215,993			1,370
Mortgage servicing rights, at fair value		125,358			121,570			122,543			3,788
Other assets		1,755,847			1,628,571			1,713,083			127,276
Goodwill		720,293			720,293			671,122			—
Other intangible assets		15,328			16,219			21,415			(891	)
Total assets	$	69,525,082		$	75,097,899		$	66,870,268		$	(5,572,817	)
Liabilities and Stockholders’ Equity:
Liabilities:
Deposits:
Non-interest bearing	$	16,096,666		$	15,684,482		$	14,263,548		$	412,184
Interest bearing		46,765,629			51,320,606			44,479,253			(4,554,977	)
Total deposits		62,862,295			67,005,088			58,742,801			(4,142,793	)
Assets sold under agreements to repurchase		72,819			91,603			86,834			(18,784	)
Other short-term borrowings		—			75,000			—			(75,000	)
Notes payable		987,887			988,563			1,224,230			(676	)
Other liabilities		930,835			968,248			918,844			(37,413	)
Total liabilities		64,853,836			69,128,502			60,972,709			(4,274,666	)
Stockholders’ equity:
Preferred stock		22,143			22,143			22,143			—
Common stock		1,046			1,046			1,045			—
Surplus		4,571,111			4,650,182			4,571,919			(79,071	)
Retained earnings		3,143,004			2,973,745			2,489,453			169,259
Treasury stock		(1,668,820	)		(1,352,650	)		(1,012,263	)		(316,170	)
Accumulated other comprehensive loss, net of tax		(1,397,238	)		(325,069	)		(174,738	)		(1,072,169	)
Total stockholders’ equity		4,671,246			5,969,397			5,897,559			(1,298,151	)
Total liabilities and stockholders’ equity	$	69,525,082		$	75,097,899		$	66,870,268		$	(5,572,817	)

14

Popular, Inc.

Financial Supplement to First Quarter 2022 Earnings Release

Table D - Analysis of Levels and Yields on a Taxable Equivalent Basis (Non-GAAP) - QUARTER

(Unaudited)

	Quarters ended																								Variance
	31-Mar-22								31-Dec-21								31-Mar-21								Q1 2022 vs. Q4 2021									Q1 2022 vs. Q1 2021
($ amounts in millions)	Average balance			Income / Expense		Yield / Rate			Average balance			Income / Expense		Yield / Rate			Average balance			Income / Expense		Yield / Rate			Average balance			Income / Expense			Yield / Rate			Average balance			Income / Expense			Yield / Rate
Assets:
Interest earning assets:
Money market, trading and investment securities	$	43,304		$	144.8		1.35	%	$	42,764		$	126.4		1.18	%	$	33,756		$	127.8		1.52	%	$	540		$	18.4			0.17	%	$	9,548		$	17.0			(0.17	)%
Loans:
Commercial		13,741			172.1		5.08			13,395			188.6		5.59			13,624			179.0		5.33			346			(16.5	)		(0.51	)		117			(6.9	)		(0.25	)
Construction		726			9.8		5.45			777			10.7		5.46			911			11.9		5.30			(51	)		(0.9	)		(0.01	)		(185	)		(2.1	)		0.15
Mortgage		7,388			96.8		5.24			7,504			96.4		5.14			7,869			98.4		5.00			(116	)		0.4			0.10			(481	)		(1.6	)		0.24
Consumer		2,538			70.0		11.19			2,471			68.1		10.93			2,513			70.4		11.36			67			1.9			0.26			25			(0.4	)		(0.17	)
Auto		3,460			69.3		8.12			3,432			71.3		8.24			3,203			68.2		8.63			28			(2.0	)		(0.12	)		257			1.1			(0.51	)
Lease financing		1,393			20.7		5.95			1,359			20.3		5.97			1,215			18.4		6.04			34			0.4			(0.02	)		178			2.3			(0.09	)
Total loans		29,246			438.7		6.06			28,938			455.4		6.26			29,335			446.3		6.15			308			(16.7	)		(0.20	)		(89	)		(7.6	)		(0.09	)
Total interest earning assets	$	72,550		$	583.5		3.25	%	$	71,702		$	581.8		3.23	%	$	63,091		$	574.1		3.67	%	$	848		$	1.7			0.02	%	$	9,459		$	9.4			(0.42	)%
Allowance for credit losses - loan portfolio		(695	)							(719	)							(890	)							24									195
Allowance for credit losses - investment securities		(8	)							(9	)							(10	)							1									2
Other non-interest earning assets		3,782								3,844								3,895								(62	)								(113	)
Total average assets	$	75,629							$	74,818							$	66,086							$	811								$	9,543
Liabilities and Stockholders’ Equity:
Interest bearing deposits:
NOW and money market	$	28,289		$	7.3		0.10	%	$	28,205		$	7.7		0.11	%	$	22,674		$	8.3		0.15	%	$	84		$	(0.4	)		(0.01	)%	$	5,615		$	(1.0	)		(0.05	)%
Savings		16,434			6.6		0.16			16,324			6.8		0.17			14,364			7.0		0.20			110			(0.2	)		(0.01	)		2,070			(0.4	)		(0.04	)
Time deposits		6,737			10.9		0.66			6,793			11.8		0.69			7,265			14.9		0.83			(56	)		(0.9	)		(0.03	)		(528	)		(4.0	)		(0.17	)
Total interest-bearing deposits		51,460			24.8		0.20			51,322			26.3		0.20			44,303			30.2		0.31			138			(1.5	)		—			7,157			(5.4	)		(0.11	)
Borrowings		1,105			10.6		3.87			1,163			11.6		4.01			1,344			14.1		4.23			(58	)		(1.0	)		(0.14	)		(239	)		(3.5	)		(0.36	)
Total interest-bearing liabilities		52,565			35.4		0.27			52,485			37.9		0.29			45,647			44.3		0.39			80			(2.5	)		(0.02	)		6,918			(8.9	)		(0.12	)
Net interest spread							2.98	%							2.94	%							3.28	%								0.04	%								(0.30	)%
Non-interest bearing deposits		16,142								15,455								13,394								687									2,748
Other liabilities		939								917								1,351								22									(412	)
Stockholders’ equity		5,983								5,961								5,694								22									289
Total average liabilities and stockholders’ equity	$	75,629							$	74,818							$	66,086							$	811								$	9,543
Net interest income / margin on a taxable equivalent basis (Non-GAAP)				$	548.1		3.05	%				$	543.9		3.02	%				$	529.8		3.39	%				$	4.2			0.03	%				$	18.3			(0.34	)%
Taxable equivalent adjustment					53.8								42.6								50.7								11.2									3.1
Net interest income / margin non-taxable equivalent basis (GAAP)				$	494.3		2.75	%				$	501.3		2.78	%				$	479.1		3.07	%				($	7.0	)		(0.03	)%				$	15.2			(0.32	)%

15

Popular, Inc.

Financial Supplement to First Quarter 2022 Earnings Release

Table E – Analysis of Levels and Yields on a Taxable Equivalent Basis (Non-GAAP) - YEAR-TO-DATE

[THIS PAGE INTENTIONALLY LEFT BLANK]

16

Popular, Inc.

Financial Supplement to First Quarter 2022 Earnings Release

Table F - Mortgage Banking Activities and Other Service Fees

(Unaudited)

Mortgage Banking Activities

	Quarters ended									Variance
(In thousands)	31-Mar-22			31-Dec-21			31-Mar-21			Q1 2022 vs.Q4 2021			Q1 2022 vs.Q1 2021
Mortgage servicing fees, net of fair value adjustments:
Mortgage servicing fees	$	9,323		$	9,492		$	9,715		$	(169	)	$	(392	)
Mortgage servicing rights fair value adjustments		1,088			1,500			512			(412	)		576
Total mortgage servicing fees, net of fair value adjustments		10,411			10,992			10,227			(581	)		184
Net (loss) gain on sale of loans, including valuation on loans held-for-sale		(1,534	)		5,428			4,975			(6,962	)		(6,509	)
Trading account profit:
Unrealized gains on outstanding derivative positions		2			—			—			2			2
Realized gains on closed derivative positions		4,135			691			2,502			3,444			1,633
Total trading account profit		4,137			691			2,502			3,446			1,635
Losses on repurchased loans, including interest advances		(149	)		(76	)		(361	)		(73	)		212
Total mortgage banking activities	$	12,865		$	17,035		$	17,343		$	(4,170	)	$	(4,478	)

Other Service Fees    

	Quarters ended						Variance
(In thousands)	31-Mar-22		31-Dec-21		31-Mar-21		Q1 2022 vs.Q4 2021			Q1 2022 vs.Q1 2021
Other service fees:
Debit card fees	$	11,779	$	12,392	$	11,577	$	(613	)	$	202
Insurance fees		14,156		17,848		12,828		(3,692	)		1,328
Credit card fees		33,642		35,649		28,691		(2,007	)		4,951
Sale and administration of investment products		5,791		5,908		5,540		(117	)		251
Trust fees		5,927		5,858		5,842		69			85
Other fees		5,839		6,138		6,150		(299	)		(311	)
Total other service fees	$	77,134	$	83,793	$	70,628	$	(6,659	)	$	6,506

17

Popular, Inc.

Financial Supplement to First Quarter 2022 Earnings Release

Table G - Loans and Deposits

(Unaudited)

Loans - Ending Balances

							Variance
(In thousands)	31-Mar-22		31-Dec-21		31-Mar-21		Q1 2022 vs.Q4 2021			Q1 2022 vs.Q1 2021
Loans held-in-portfolio:
Commercial	$	14,028,246	$	13,732,701	$	13,442,486	$	295,545		$	585,760
Construction		744,783		716,220		907,736		28,563			(162,953	)
Leasing		1,426,122		1,381,319		1,244,956		44,803			181,166
Mortgage		7,326,346		7,427,196		7,808,852		(100,850	)		(482,506	)
Auto		3,430,162		3,412,187		3,203,137		17,975			227,025
Consumer		2,632,531		2,570,934		2,524,461		61,597			108,070
Total loans held-in-portfolio	$	29,588,190	$	29,240,557	$	29,131,628	$	347,633		$	456,562
Loans held-for-sale:
Commercial	$	—	$	—	$	3,549	$	—		$	(3,549	)
Mortgage		55,150		59,168		80,665		(4,018	)		(25,515	)
Total loans held-for-sale	$	55,150	$	59,168	$	84,214	$	(4,018	)	$	(29,064	)
Total loans	$	29,643,340	$	29,299,725	$	29,215,842	$	343,615		$	427,498

Deposits - Ending Balances

							Variance
(In thousands)	31-Mar-22		31-Dec-21		31-Mar-21		Q1 2022 vs. Q4 2021			Q1 2022 vs.Q1 2021
Demand deposits [1]	$	25,684,715	$	25,889,732	$	23,450,312	$	(205,017	)	$	2,234,403
Savings, NOW and money market deposits (non-brokered)		29,318,333		33,674,134		27,356,136		(4,355,801	)		1,962,197
Savings, NOW and money market deposits (brokered)		768,558		729,073		679,832		39,485			88,726
Time deposits (non-brokered)		6,964,848		6,685,938		7,143,221		278,910			(178,373	)
Time deposits (brokered CDs)		125,841		26,211		113,300		99,630			12,541
Total deposits	$	62,862,295	$	67,005,088	$	58,742,801	$	(4,142,793	)	$	4,119,494

[1] Includes interest and non-interest bearing demand deposits.

18

Popular, Inc.

Financial Supplement to First Quarter 2022 Earnings Release

Table H - Loan Delinquency - Puerto Rico Operations

(Unaudited)    

31-Mar-22
Puerto Rico
	Past due												Past due 90 days or more
	30-59		60-89		90 days		Total						Non-accrual		Accruing
(In thousands)	days		days		or more		past due		Current		Loans HIP		loans		loans
Commercial multi-family	$	2,130	$	189	$	274	$	2,593	$	160,648	$	163,241	$	274	$	—
Commercial real estate:
Non-owner occupied		3,646		93		20,627		24,366		2,536,174		2,560,540		20,627		—
Owner occupied		4,024		50		49,732		53,806		1,396,696		1,450,502		49,732		—
Commercial and industrial		1,218		169		48,167		49,554		3,333,918		3,383,472		47,149		1,018
Construction		715		—		—		715		126,610		127,325		—		—
Mortgage		182,397		79,374		736,338		998,109		5,125,554		6,123,663		306,560		429,778
Leasing		9,819		2,446		3,766		16,031		1,410,091		1,426,122		3,766		—
Consumer:
Credit cards		5,817		3,728		9,049		18,594		896,966		915,560		—		9,049
Home equity lines of credit		—		—		23		23		3,093		3,116		—		23
Personal		10,215		6,184		19,157		35,556		1,267,920		1,303,476		19,157		—
Auto		51,497		11,353		27,514		90,364		3,339,798		3,430,162		27,514		—
Other		537		37		12,184		12,758		112,322		125,080		12,037		147
Total	$	272,015	$	103,623	$	926,831	$	1,302,469	$	19,709,790	$	21,012,259	$	486,816	$	440,015

31-Dec-21
Puerto Rico
	Past due												Past due 90 days or more
	30-59		60-89		90 days		Total						Non-accrual		Accruing
(In thousands)	days		days		or more		past due		Current		Loans HIP		loans		loans
Commercial multi-family	$	314	$	—	$	272	$	586	$	154,183	$	154,769	$	272	$	—
Commercial real estate:
Non-owner occupied		2,399		136		20,716		23,251		2,266,672		2,289,923		20,716		—
Owner occupied		3,329		278		54,335		57,942		1,365,787		1,423,729		54,335		—
Commercial and industrial		3,438		1,727		45,242		50,407		3,478,041		3,528,448		44,724		518
Construction		—		—		485		485		86,626		87,111		485		—
Mortgage		217,830		81,754		805,245		1,104,829		5,147,037		6,251,866		333,887		471,358
Leasing		9,240		2,037		3,102		14,379		1,366,940		1,381,319		3,102		—
Consumer:
Credit cards		5,768		3,520		8,577		17,865		901,986		919,851		—		8,577
Home equity lines of credit		46		—		23		69		3,502		3,571		—		23
Personal		10,027		6,072		21,235		37,334		1,250,726		1,288,060		21,235		—
Auto		59,128		15,019		23,085		97,232		3,314,955		3,412,187		23,085		—
Other		432		714		12,621		13,767		110,781		124,548		12,448		173
Total	$	311,951	$	111,257	$	994,938	$	1,418,146	$	19,447,236	$	20,865,382	$	514,289	$	480,649

19

Variance
	Past due																		Past due 90 days or more
	30-59			60-89			90 days			Total									Non-accrual			Accruing
(In thousands)	days			days			or more			past due			Current			Loans HIP			loans			loans
Commercial multi-family	$	1,816		$	189		$	2		$	2,007		$	6,465		$	8,472		$	2		$	—
Commercial real estate:
Non-owner occupied		1,247			(43	)		(89	)		1,115			269,502			270,617			(89	)		—
Owner occupied		695			(228	)		(4,603	)		(4,136	)		30,909			26,773			(4,603	)		—
Commercial and industrial		(2,220	)		(1,558	)		2,925			(853	)		(144,123	)		(144,976	)		2,425			500
Construction		715			—			(485	)		230			39,984			40,214			(485	)		—
Mortgage		(35,433	)		(2,380	)		(68,907	)		(106,720	)		(21,483	)		(128,203	)		(27,327	)		(41,580	)
Leasing		579			409			664			1,652			43,151			44,803			664			—
Consumer:
Credit cards		49			208			472			729			(5,020	)		(4,291	)		—			472
Home equity lines of credit		(46	)		—			—			(46	)		(409	)		(455	)		—			—
Personal		188			112			(2,078	)		(1,778	)		17,194			15,416			(2,078	)		—
Auto		(7,631	)		(3,666	)		4,429			(6,868	)		24,843			17,975			4,429			—
Other		105			(677	)		(437	)		(1,009	)		1,541			532			(411	)		(26	)
Total	$	(39,936	)	$	(7,634	)	$	(68,107	)	$	(115,677	)	$	262,554		$	146,877		$	(27,473	)	$	(40,634	)

20

Popular, Inc.

Financial Supplement to First Quarter 2022 Earnings Release

Table I - Loan Delinquency - Popular U.S. Operations

(Unaudited)

31-Mar-22
Popular U.S.
	Past due												Past due 90 days or more
(In thousands)	30-59 days		60-89 days		90 days or more		Total past due		Current		Loans HIP		Non-accrual loans		Accruing loans
Commercial multi-family	$	—	$	—	$	—	$	—	$	1,865,623	$	1,865,623	$	—	$	—
Commercial real estate:
Non-owner occupied		902		740		374		2,016		1,391,874		1,393,890		374		—
Owner occupied		6,385		—		677		7,062		1,398,580		1,405,642		677		—
Commercial and industrial		10,925		602		4,891		16,418		1,788,918		1,805,336		4,352		539
Construction		—		—		—		—		617,458		617,458		—		—
Mortgage		13,006		1,069		21,826		35,901		1,166,782		1,202,683		21,826		—
Consumer:
Credit cards		—		—		—		—		26		26		—		—
Home equity lines of credit		259		15		5,248		5,522		68,437		73,959		5,248		—
Personal		739		558		627		1,924		203,381		205,305		627		—
Other		—		1		1		2		6,007		6,009		1		—
Total	$	32,216	$	2,985	$	33,644	$	68,845	$	8,507,086	$	8,575,931	$	33,105	$	539

31-Dec-21
Popular U.S.
	Past due												Past due 90 days or more
(In thousands)	30-59 days		60-89 days		90 days or more		Total past due		Current		Loans HIP		Non-accrual loans		Accruing loans
Commercial multi-family	$	3,826	$	—	$	—	$	3,826	$	1,804,035	$	1,807,861	$	—	$	—
Commercial real estate:
Non-owner occupied		5,721		683		622		7,026		2,316,441		2,323,467		622		—
Owner occupied		1,095		—		1,013		2,108		392,265		394,373		1,013		—
Commercial and industrial		9,410		2,680		4,015		16,105		1,794,026		1,810,131		3,897		118
Construction		—		—		—		—		629,109		629,109		—		—
Mortgage		11,711		2,573		21,969		36,253		1,139,077		1,175,330		21,969		—
Consumer:
Credit cards		—		—		—		—		10		10		—		—
Home equity lines of credit		71		34		5,406		5,511		69,780		75,291		5,406		—
Personal		863		574		681		2,118		152,827		154,945		681		—
Other		—		—		—		—		4,658		4,658		—		—
Total	$	32,697	$	6,544	$	33,706	$	72,947	$	8,302,228	$	8,375,175	$	33,588	$	118

21

Variance
	Past due																		Past due 90 days or more
(In thousands)	30-59 days			60-89 days			90 days or more			Total past due			Current			Loans HIP			Non-accrual loans			Accruing loans
Commercial multi-family	$	(3,826	)	$	—		$	—		$	(3,826	)	$	61,588		$	57,762		$	—		$	—
Commercial real estate:
Non-owner occupied		(4,819	)		57			(248	)		(5,010	)		(924,567	)		(929,577	)		(248	)		—
Owner occupied		5,290			—			(336	)		4,954			1,006,315			1,011,269			(336	)		—
Commercial and industrial		1,515			(2,078	)		876			313			(5,108	)		(4,795	)		455			421
Construction		—			—			—			—			(11,651	)		(11,651	)		—			—
Mortgage		1,295			(1,504	)		(143	)		(352	)		27,705			27,353			(143	)		—
Consumer:
Credit cards		—			—			—			—			16			16			—			—
Home equity lines of credit		188			(19	)		(158	)		11			(1,343	)		(1,332	)		(158	)		—
Personal		(124	)		(16	)		(54	)		(194	)		50,554			50,360			(54	)		—
Other		—			1			1			2			1,349			1,351			1			—
Total	$	(481	)	$	(3,559	)	$	(62	)	$	(4,102	)	$	204,858		$	200,756		$	(483	)	$	421

22

Popular, Inc.

Financial Supplement to First Quarter 2022 Earnings Release

Table J - Loan Delinquency - Consolidated

(Unaudited)

31-Mar-22
Popular, Inc.
	Past due												Past due 90 days or more
(In thousands)	30-59 days		60-89 days		90 days or more		Total past due		Current		Loans HIP		Non-accrual loans		Accruing loans
Commercial multi-family	$	2,130	$	189	$	274	$	2,593	$	2,026,271	$	2,028,864	$	274	$	—
Commercial real estate:
Non-owner occupied		4,548		833		21,001		26,382		3,928,048		3,954,430		21,001		—
Owner occupied		10,409		50		50,409		60,868		2,795,276		2,856,144		50,409		—
Commercial and industrial		12,143		771		53,058		65,972		5,122,836		5,188,808		51,501		1,557
Construction		715		—		—		715		744,068		744,783		—		—
Mortgage		195,403		80,443		758,164		1,034,010		6,292,336		7,326,346		328,386		429,778
Leasing		9,819		2,446		3,766		16,031		1,410,091		1,426,122		3,766		—
Consumer:
Credit cards		5,817		3,728		9,049		18,594		896,992		915,586		—		9,049
Home equity lines of credit		259		15		5,271		5,545		71,530		77,075		5,248		23
Personal		10,954		6,742		19,784		37,480		1,471,301		1,508,781		19,784		—
Auto		51,497		11,353		27,514		90,364		3,339,798		3,430,162		27,514		—
Other		537		38		12,185		12,760		118,329		131,089		12,038		147
Total	$	304,231	$	106,608	$	960,475	$	1,371,314	$	28,216,876	$	29,588,190	$	519,921	$	440,554

31-Dec-21
Popular, Inc.
	Past due												Past due 90 days or more
(In thousands)	30-59 days		60-89 days		90 days or more		Total past due		Current		Loans HIP		Non-accrual loans		Accruing loans
Commercial multi-family	$	4,140	$	—	$	272	$	4,412	$	1,958,218	$	1,962,630	$	272	$	—
Commercial real estate:
Non-owner occupied		8,120		819		21,338		30,277		4,583,113		4,613,390		21,338		—
Owner occupied		4,424		278		55,348		60,050		1,758,052		1,818,102		55,348		—
Commercial and industrial		12,848		4,407		49,257		66,512		5,272,067		5,338,579		48,621		636
Construction		—		—		485		485		715,735		716,220		485		—
Mortgage		229,541		84,327		827,214		1,141,082		6,286,114		7,427,196		355,856		471,358
Leasing		9,240		2,037		3,102		14,379		1,366,940		1,381,319		3,102		—
Consumer:
Credit cards		5,768		3,520		8,577		17,865		901,996		919,861		—		8,577
Home equity lines of credit		117		34		5,429		5,580		73,282		78,862		5,406		23
Personal		10,890		6,646		21,916		39,452		1,403,553		1,443,005		21,916		—
Auto		59,128		15,019		23,085		97,232		3,314,955		3,412,187		23,085		—
Other		432		714		12,621		13,767		115,439		129,206		12,448		173
Total	$	344,648	$	117,801	$	1,028,644	$	1,491,093	$	27,749,464	$	29,240,557	$	547,877	$	480,767

23

Variance
	Past due																		Past due 90 days or more
(In thousands)	30-59 days			60-89 days			90 days or more			Total past due			Current			Loans HIP			Non-accrual loans			Accruing loans
Commercial multi-family	$	(2,010	)	$	189		$	2		$	(1,819	)	$	68,053		$	66,234		$	2		$	—
Commercial real estate:
Non-owner occupied		(3,572	)		14			(337	)		(3,895	)		(655,065	)		(658,960	)		(337	)		—
Owner occupied		5,985			(228	)		(4,939	)		818			1,037,224			1,038,042			(4,939	)		—
Commercial and industrial		(705	)		(3,636	)		3,801			(540	)		(149,231	)		(149,771	)		2,880			921
Construction		715			—			(485	)		230			28,333			28,563			(485	)		—
Mortgage		(34,138	)		(3,884	)		(69,050	)		(107,072	)		6,222			(100,850	)		(27,470	)		(41,580	)
Leasing		579			409			664			1,652			43,151			44,803			664			—
Consumer:
Credit cards		49			208			472			729			(5,004	)		(4,275	)		—			472
Home equity lines of credit		142			(19	)		(158	)		(35	)		(1,752	)		(1,787	)		(158	)		—
Personal		64			96			(2,132	)		(1,972	)		67,748			65,776			(2,132	)		—
Auto		(7,631	)		(3,666	)		4,429			(6,868	)		24,843			17,975			4,429			—
Other		105			(676	)		(436	)		(1,007	)		2,890			1,883			(410	)		(26	)
Total	$	(40,417	)	$	(11,193	)	$	(68,169	)	$	(119,779	)	$	467,412		$	347,633		$	(27,956	)	$	(40,213	)

24

Popular, Inc.

Financial Supplement to First Quarter 2022 Earnings Release

Table K - Non-Performing Assets

(Unaudited)

																			Variance
(Dollars in thousands)	31-Mar-22			As a % of loans HIP by category			31-Dec-21			As a % of loans HIP by category			31-Mar-21			As a % of loans HIP by category			Q1 2022 vs. Q4 2021			Q1 2022 vs. Q1 2021
Non-accrual loans:
Commercial	$	123,185			0.9	%	$	125,579			0.9	%	$	202,770			1.5	%	$	(2,394	)	$	(79,585	)
Construction		—			—			485			0.1			22,400			2.5			(485	)		(22,400	)
Leasing		3,766			0.3			3,102			0.2			3,040			0.2			664			726
Mortgage		328,386			4.5			355,856			4.8			405,574			5.2			(27,470	)		(77,188	)
Auto		27,514			0.8			23,085			0.7			15,405			0.5			4,429			12,109
Consumer		37,070			1.4			39,770			1.5			48,953			1.9			(2,700	)		(11,883	)
Total non-performing loans held-in-portfolio		519,921			1.8	%		547,877			1.9	%		698,142			2.4	%		(27,956	)		(178,221	)
Non-performing loans held-for-sale [1]		—						—						3,549						—			(3,549	)
Other real estate owned (“OREO”)		90,567						85,077						72,060						5,490			18,507
Total non-performing assets	$	610,488					$	632,954					$	773,751					$	(22,466	)	$	(163,263	)
Accruing loans past due 90 days or more [2]	$	440,554					$	480,767					$	832,756					$	(40,213	)	$	(392,202	)
Ratios:
Non-performing assets to total assets		0.88	%					0.84	%					1.16	%
Non-performing loans held-in-portfolio to loans held-in-portfolio		1.76						1.87						2.40
Allowance for credit losses to loans held-in-portfolio		2.29						2.38						2.75
Allowance for credit losses to non-performing loans, excluding loans held-for-sale		130.36						126.92						114.70

[1] There were no non-performing loans held-for-sale as of March 31, 2022 and December 31, 2021 (March 31, 2021 - $4 million in commercial loans).

[2] It is the Corporation’s policy to report delinquent residential mortgage loans insured by FHA or guaranteed by the VA as accruing loans past due 90 days or more as opposed to non-performing since the principal repayment is insured. The balance of these loans includes $13 million at March 31, 2022, related to the rebooking of loans previously pooled into GNMA securities, in which the Corporation had a buy-back option as further described below (December 31, 2021 - $13 million; March 31, 2021 - $29 million). Under the GNMA program, issuers such as BPPR have the option but not the obligation to repurchase loans that are 90 days or more past due. For accounting purposes, these loans subject to the repurchase option are required to be reflected (rebooked) on the financial statements of BPPR with an offsetting liability. These balances include $266 million of residential mortgage loans insured by FHA or guaranteed by the VA that are no longer accruing interest as of March 31, 2022 (December 31, 2021 - $304 million; March 31, 2021 - $341 million). Furthermore, the Corporation has approximately $45 million in reverse mortgage loans which are guaranteed by FHA, but which are currently not accruing interest. Due to the guaranteed nature of the loans, it is the Corporation’s policy to exclude these balances from non-performing assets (December 31, 2021 - $50 million; March 31, 2021 - $58 million).

25

Popular, Inc.

Financial Supplement to First Quarter 2022 Earnings Release

Table L - Activity in Non-Performing Loans

(Unaudited)

Commercial loans held-in-portfolio:

	Quarter ended 31-Mar-22									Quarter ended 31-Dec-21
(In thousands)	BPPR			Popular U.S.			Popular, Inc.			BPPR			Popular U.S.			Popular, Inc.
Beginning balance NPLs	$	120,047		$	5,532		$	125,579		$	183,394		$	2,787		$	186,181
Plus:
New non-performing loans		6,127			2,999			9,126			2,297			3,208			5,505
Advances on existing non-performing loans		—			2,505			2,505			—			35			35
Less:
Non-performing loans transferred to OREO		(3,052	)		—			(3,052	)		(996	)		—			(996	)
Non-performing loans charged-off		(256	)		(73	)		(329	)		(2,412	)		(66	)		(2,478	)
Loans returned to accrual status / loan collections		(5,084	)		(5,560	)		(10,644	)		(62,236	)		(432	)		(62,668	)
Ending balance NPLs	$	117,782		$	5,403		$	123,185		$	120,047		$	5,532		$	125,579
Construction loans held-in-portfolio:
	Quarter ended 31-Mar-22									Quarter ended 31-Dec-21
(In thousands)	BPPR			Popular U.S.			Popular, Inc.			BPPR			Popular U.S.			Popular, Inc.
Beginning balance NPLs	$	485		$	—		$	485		$	14,877		$	—		$	14,877
Plus:
New non-performing loans		—			—			—			481			—			481
Less:
Loans returned to accrual status / loan collections		(485	)		—			(485	)		(14,873	)		—			(14,873	)
Ending balance NPLs	$	—		$	—		$	—		$	485		$	—		$	485
Mortgage loans held-in-portfolio:
	Quarter ended 31-Mar-22									Quarter ended 31-Dec-21
(In thousands)	BPPR			Popular U.S.			Popular, Inc.			BPPR			Popular U.S.			Popular, Inc.
Beginning balance NPLs	$	333,887		$	21,969		$	355,856		$	354,555		$	14,488		$	369,043
Plus:
New non-performing loans		38,193			4,800			42,993			36,210			12,084			48,294
Advances on existing non-performing loans		—			134			134			—			14			14
Less:
Non-performing loans transferred to OREO		(10,344	)		(85	)		(10,429	)		(7,116	)		—			(7,116	)
Non-performing loans charged-off		(467	)		—			(467	)		(366	)		(26	)		(392	)
Loans returned to accrual status / loan collections		(54,709	)		(4,992	)		(59,701	)		(49,396	)		(4,591	)		(53,987	)
Ending balance NPLs	$	306,560		$	21,826		$	328,386		$	333,887		$	21,969		$	355,856

26

Total non-performing loans held-in-portfolio (excluding consumer):

	Quarter ended									Quarter ended
	31-Mar-22									31-Dec-21
(In thousands)	BPPR			Popular U.S.			Popular, Inc.			BPPR			Popular U.S.			Popular, Inc.
Beginning balance NPLs	$	454,419		$	27,501		$	481,920		$	552,826		$	17,275		$	570,101
Plus:
New non-performing loans		44,320			7,799			52,119			38,988			15,292			54,280
Advances on existing non-performing loans		—			2,639			2,639			—			49			49
Less:
Non-performing loans transferred to OREO		(13,396	)		(85	)		(13,481	)		(8,112	)		—			(8,112	)
Non-performing loans charged-off		(723	)		(73	)		(796	)		(2,778	)		(92	)		(2,870	)
Loans returned to accrual status / loan collections		(60,278	)		(10,552	)		(70,830	)		(126,505	)		(5,023	)		(131,528	)
Ending balance NPLs	$	424,342		$	27,229		$	451,571		$	454,419		$	27,501		$	481,920

27

Popular, Inc.

Financial Supplement to First Quarter 2022 Earnings Release

Table M - Allowance for Credit Losses, Net Charge-offs and Related Ratios

(Unaudited)

	Quarters ended
(Dollars in thousands)	31-Mar-22			31-Dec-21			31-Mar-21
Balance at beginning of period - loans held-in-portfolio	$	695,366		$	718,575		$	896,250
Provision for credit losses (benefit)		(14,405	)		(31,421	)		(75,779	)
Initial allowance for credit losses - PCD Loans		612			331			1,356
		681,573			687,485			821,827
Net loans charged-off (recovered):
BPPR
Commercial		(4,230	)		(11,346	)		(1,434	)
Construction		(416	)		(1,518	)		5,917
Lease financing		(434	)		564			118
Mortgage		(2,992	)		(4,398	)		8,303
Consumer		13,574			9,083			6,570
Total BPPR		5,502			(7,615	)		19,474
Popular U.S.
Commercial		(627	)		(387	)		16
Construction		(1,128	)		(213	)		—
Mortgage		(20	)		569			(80	)
Consumer		54			(235	)		1,620
Total Popular U.S.		(1,721	)		(266	)		1,556
Total loans charged-off (recovered) - Popular, Inc.		3,781			(7,881	)		21,030
Balance at end of period - loans held-in-portfolio	$	677,792		$	695,366		$	800,797
Balance at beginning of period - unfunded commitments	$	7,897		$	8,400		$	15,851
Provision for credit losses (benefit)		(843	)		(503	)		(6,282	)
Balance at end of period - unfunded commitments [1]	$	7,054		$	7,897		$	9,569
POPULAR, INC.
Annualized net charge-offs (recoveries) to average loans held-in-portfolio		0.05	%		(0.11	)%		0.29	%
Provision for credit losses (benefit) - loan portfolios to net charge-offs		(380.98	)%		N.M.			(360.34	)%
BPPR
Annualized net charge-offs (recoveries) to average loans held-in-portfolio		0.11	%		(0.15	)%		0.36	%
Provision for credit losses (benefit) - loan portfolios to net charge-offs		(230.12	)%		N.M.			(205.28	)%
Popular U.S.
Annualized net charge-offs to average loans held-in-portfolio		(0.08	)%		(0.01	)%		0.08	%
Provision for credit losses (benefit) - loan portfolios to net charge-offs		101.34	%		N.M.			N.M.

N.M. - Not meaningful.

[1] Allowance for credit losses of unfunded commitments is presented as part of Other Liabilities in the Consolidated Statements of Financial Condition.

28

Popular, Inc.

Financial Supplement to First Quarter 2022 Earnings Release

Table N - Allowance for Credit Losses “ACL”- Loan Portfolios - CONSOLIDATED

(Unaudited)

31-Mar-22
(Dollars in thousands)	Commercial			Construction			Mortgage			Lease financing			Consumer			Total
Total ACL	$	204,643		$	6,539		$	149,206		$	18,398		$	299,006		$	677,792
Total loans held-in-portfolio	$	14,028,246		$	744,783		$	7,326,346		$	1,426,122		$	6,062,693		$	29,588,190
ACL to loans held-in-portfolio		1.46	%		0.88	%		2.04	%		1.29	%		4.93	%		2.29	%

31-Dec-21
(Dollars in thousands)	Commercial			Construction			Mortgage			Lease financing			Consumer			Total
Total ACL	$	215,805		$	6,363		$	154,478		$	17,578		$	301,142		$	695,366
Total loans held-in-portfolio	$	13,732,701		$	716,220		$	7,427,196		$	1,381,319		$	5,983,121		$	29,240,557
ACL to loans held-in-portfolio		1.57	%		0.89	%		2.08	%		1.27	%		5.03	%		2.38	%

Variance
(Dollars in thousands)	Commercial			Construction		Mortgage			Lease financing		Consumer			Total
Total ACL	$	(11,162	)	$	176	$	(5,272	)	$	820	$	(2,136	)	$	(17,574	)
Total loans held-in-portfolio	$	295,545		$	28,563	$	(100,850	)	$	44,803	$	79,572		$	347,633

29

Popular, Inc.

Financial Supplement to First Quarter 2022 Earnings Release

Table O - Allowance for Credit Losses “ACL”- Loan Portfolios - PUERTO RICO OPERATIONS

(Unaudited)

31-Mar-22
Puerto Rico
(In thousands)	Commercial			Construction			Mortgage			Lease financing			Consumer			Total
ACL	$	145,471		$	2,414		$	131,362		$	18,398		$	278,966		$	576,611
Loans held-in-portfolio	$	7,557,755		$	127,325		$	6,123,663		$	1,426,122		$	5,777,394		$	21,012,259
ACL to loans held-in-portfolio		1.92	%		1.90	%		2.15	%		1.29	%		4.83	%		2.74	%

31-Dec-21
Puerto Rico
(In thousands)	Commercial			Construction			Mortgage			Lease financing			Consumer			Total
ACL	$	151,928		$	1,641		$	138,286		$	17,578		$	284,729		$	594,162
Loans held-in-portfolio	$	7,396,869		$	87,111		$	6,251,866		$	1,381,319		$	5,748,217		$	20,865,382
ACL to loans held-in-portfolio		2.05	%		1.88	%		2.21	%		1.27	%		4.95	%		2.85	%

Variance
(In thousands)	Commercial			Construction		Mortgage			Lease financing		Consumer			Total
ACL	$	(6,457	)	$	773	$	(6,924	)	$	820	$	(5,763	)	$	(17,551	)
Loans held-in-portfolio	$	160,886		$	40,214	$	(128,203	)	$	44,803	$	29,177		$	146,877

30

Popular, Inc.

Financial Supplement to First Quarter 2022 Earnings Release

Table P - Allowance for Credit Losses “ACL”- Loan Portfolios - POPULAR U.S. OPERATIONS

(Unaudited)

31-Mar-22
Popular U.S.
(In thousands)	Commercial			Construction			Mortgage			Consumer			Total
ACL	$	59,172		$	4,125		$	17,844		$	20,040		$	101,181
Loans held-in-portfolio	$	6,470,491		$	617,458		$	1,202,683		$	285,299		$	8,575,931
ACL to loans held-in-portfolio		0.91	%		0.67	%		1.48	%		7.02	%		1.18	%

31-Dec-21
Popular U.S.
(In thousands)	Commercial			Construction			Mortgage			Consumer			Total
ACL	$	63,877		$	4,722		$	16,192		$	16,413		$	101,204
Loans held-in-portfolio	$	6,335,832		$	629,109		$	1,175,330		$	234,904		$	8,375,175
ACL to loans held-in-portfolio		1.01	%		0.75	%		1.38	%		6.99	%		1.21	%

Variance
(In thousands)	Commercial			Construction			Mortgage		Consumer		Total
ACL	$	(4,705	)	$	(597	)	$	1,652	$	3,627	$	(23	)
Loans held-in-portfolio	$	134,659		$	(11,651	)	$	27,353	$	50,395	$	200,756

31

Popular, Inc.

Financial Supplement to First Quarter 2022 Earnings Release

Table Q - Reconciliation to GAAP Financial Measures

(Unaudited)

(In thousands, except share or per share information)	31-Mar-22			31-Dec-21			31-Mar-21
Total stockholders’ equity	$	4,671,246		$	5,969,397		$	5,897,559
Less: Preferred stock		(22,143	)		(22,143	)		(22,143	)
Less: Goodwill		(720,293	)		(720,293	)		(671,122	)
Less: Other intangibles		(15,328	)		(16,219	)		(21,415	)
Total tangible common equity	$	3,913,482		$	5,210,742		$	5,182,879
Total assets	$	69,525,082		$	75,097,899		$	66,870,268
Less: Goodwill		(720,293	)		(720,293	)		(671,122	)
Less: Other intangibles		(15,328	)		(16,219	)		(21,415	)
Total tangible assets	$	68,789,461		$	74,361,387		$	66,177,731
Tangible common equity to tangible assets		5.69	%		7.01	%		7.83	%
Common shares outstanding at end of period		76,487,523			79,851,169			84,379,180
Tangible book value per common share	$	51.16		$	65.26		$	61.42

	Quarterly average
Total stockholders’ equity [1]	$	5,983,309		$	5,961,214		$	5,693,672
Less: Preferred Stock		(22,143	)		(22,143	)		(22,143	)
Less: Goodwill		(720,292	)		(706,184	)		(671,121	)
Less: Other intangibles		(15,881	)		(19,889	)		(22,104	)
Total tangible equity	$	5,224,993		$	5,212,998		$	4,978,304
Return on average tangible common equity		16.40	%		15.66	%		21.37	%

[1] Average balances exclude unrealized gains or losses on debt securities available-for-sale.

CONTACTS:

Popular, Inc.

Investor Relations:

Paul J. Cardillo, 212-417-6721

Investor Relations Officer

pcardillo@popular.com

or

Media Relations:

MC González Noguera, 917-804-5253

Executive Vice President and Chief Communications & Public Affairs Officer

mc.gonzalez@popular.com

32

EX-99.2

INVESTOR PRESENTATION First Quarter 2022 Exhibit 99.2

Cautionary Note Regarding Forward-Looking Statements This presentation contains “forward-looking statements” within the meaning of the U.S. Private Securities Litigation Reform Act of 1995. These statements are not guarantees of future performance, are based on the current expectations of Popular, Inc.’s (the “Corporation”) management and, by their nature, involve risks, uncertainties, estimates and assumptions. Potential factors, some of which are beyond the Corporation’s control, could cause actual results to differ materially from those expressed in, or implied by, such forward-looking statements. More information on the risks and important factors that could affect the Corporation’s future results and financial condition is included in our Annual Report on Form 10-K for the year ended December 31, 2021, and in our Form 10-Q for the quarter ended March 31, 2022 to be filed with the Securities and Exchange Commission. Our filings are available on the Corporation’s website (www.popular.com) and on the Securities and Exchange Commission website (www.sec.gov). The Corporation assumes no obligation to update or revise any forward-looking statements which speak as of their respective dates.

NPLs decreased $28 million QoQ; ratio at 1.8% vs. 1.9% in Q4 2021 NCO ratio at 0.05% compared to (0.11%) the previous quarter ACL to loans of 2.29% compared to 2.38% in Q4 2021 Credit Metrics Net income of $212 million Net interest margin: Popular, Inc. 2.75%, BPPR 2.67% Earnings Signed an agreement with Evertec to acquire key customer channels and renegotiate contracts Entered into an Accelerated Share Repurchase Agreement (ASR) of $400 million, as part of the previously announced 2022 capital actions to repurchase up to $500 million of common stock Increased quarterly common stock dividend to $0.55 per share from $0.45 Quarter Events Capital Common Equity Tier 1 Capital ratio of 16.3% Tangible book value per share of $51.16 compared to $65.26 in Q4 2021; primarily due to unrealized losses on debt securities Q1 2022 Highlights

Business Metrics Issued $2.1 billion or 49,700 loans As of March 31, 2022: Outstanding loans: $173 million Recognized $10.6 million in income during Q1 2022; $8.1 million unamortized fee income remaining BPPR: Commercial loans, excluding PPP, increased $302 million or 4% in Q1 2022 The auto and lease financing portfolio increased 1% or $63 million QoQ Mortgage originations were 28% lower than Q1 2021 Credit and debit card sales (in dollars) were 5% higher than the same quarter in 2021 P.R public funds of $15 billion at the end of Q1 2022 reflected a net decrease of approximately $5 billion from Q4 2021 Deposits, excluding P.R. public funds, increased 3% QoQ Popular Bank: Commercial loans, excluding PPP, increased $173 million or 3% from Q4 2021 Continued decrease in total deposit cost to 0.36% in Q1 2022 vs. 0.40% in Q4 2021 Paycheck Protection Program (PPP) 1 Customers who have logged on to Popular’s web and/or mobile platform in the past 30 days BPPR Customer Engagement 1.96 million customers as of March 2022 (increased 6,000 since December 2021 and 38,000 since March 2021) 1.0% growth in active online users1 since December 2021 and 1.5% since March 2021 Deposits captured through digital channels were 67% in Q1 2022, compared to 69% in Q1 2021 Business Highlights

Economy 1 Source: United Automobile Importers Group (based on units) as of March 2022; 2 Source: Puerto Rico Economic Development Bank, as of February 2022;   3 Source: U.S. Bureau of Labor Statistics (Seasonally Adjusted) as of March 2022; 4 Credit and debit card sales pertain to BPPR customers only as of March 2022 New auto sales continue to demonstrate strong consumer demand, constrained somewhat by supply The Puerto Rico Economic Activity index is above pre-pandemic levels The recently revised total employment numbers show a robust employment situation 1 2 3 4 Puerto Rico – Key Indicators

6 Financial Summary

¹ FTE stands for fully taxable-equivalent basis. Represents a non-GAAP financial measure. See the Corporation’s earnings press release, Form 10Q and Form 10K filed with the Securities and Exchange Commission for the applicable periods, for a GAAP to non-GAAP reconciliation 2 Balances are at end of period Differences due to rounding Total Loans and Deposits ($ in billions)² Loan Yields, Deposit Cost and NIM (FTE) Money Market and Investment Securities ($ in billions)² Net Interest Margin Dynamics Q1 2022 net interest margin at 2.75%; FTE1 net interest margin at 3.05% Money market and investment securities to earning assets ratio at 55% FTE loan yield decreased 20 basis points QoQ to 6.06%, driven by PPP amortization Total deposit cost at 0.15% slightly lower than Q4 2021

Robust capital levels; Common Equity Tier 1 of 16.3% Leverage ratio of 7.0% impacted by the high proportion of zero-risk weighted assets on the balance sheet, which represented 43% of total assets 2022 capital actions: Entered into ASR of $400 million, as part of the previously announced 2022 capital actions to repurchase up to $500 million of common stock Increased quarterly common stock dividend to $0.55 per share from $0.45 Tangible book value per share of $51.16, a decrease of $14.10 from prior quarter, mainly driven by the $1.1 billion increase in accumulated unrealized losses on fixed rate debt securities available for sale and the impact of the $400 million ASR Capital Ratios (%) Note: Estimated for the current period Capital

Non-Performing Assets* NPAs and NPLs decreased by $22 million and $28 million QoQ, respectively NPL inflows remained flat QoQ: P.R. up by $5 million, while U.S. decreased by $5 million P.R. NPLs at $487 million, or 2.3% of loans, down by $27 million, mostly driven by lower mortgage NPLs U.S. NPLs at $33 million, or 0.4% of loans, flat QoQ OREO increased by $5 million QoQ mainly due to the end of the Covid-19 related foreclosure moratorium *Dollars in millions Differences due to rounding Non-Performing Loans* Total NPL Inflows* Non – Performing Assets

NCOs and NCO-to-Loan Ratio ($ in millions) Differences due to rounding NCOs at $4 million NCO ratio at 0.05% vs. (0.11%) in Q4 2021 ACL decreased by $18 million QoQ, mainly driven by reductions in qualitative reserves in the BPPR segment, due to substantial improvement in employment levels ACL-to-Loans ratio at 2.29% vs. 2.38% in Q4 2021 ACL-to-NPLs at 130% vs. 127% in Q4 2021 1 NCOs and Allowance for Credit Losses

Differences due to rounding ACL Movement: Moody’s February ‘22 vintage continues to show a favorable economic scenario A better-than-expected PR labor market contributed to the reductions in qualitative reserves Portfolio changes include changes in credit quality and volume mix. The increase is mainly due to higher commercial loan volume Economic Scenario: Probability weighted Moody’s scenarios Baseline scenario is assigned the highest probability, followed by the S3 scenario 2022 P.R. and U.S. Baseline forecast reduction for GDP growth is mainly due to changes in fiscal assumptions. 2023 GDP growth shows a slight increase when compared to previous expectations The 2022 and 2023 unemployment rate in U.S. and P.R. remain consistent QoQ Allowance for Credit Losses – Q1 2022 Movement

Capital 2022 Capital actions: Entered into an ASR of $400 million, as part of the previously announced 2022 capital actions to repurchase up to $500 million of common stock Increased quarterly common stock dividend to $0.55 per share from $0.45 Franchise Additional Value Investments in Evertec and Banco BHD León Market leader in Puerto Rico Well-positioned to take advantage of economic recovery Focus on customer service supported by broad branch network Differentiated digital offering for retail and commercial customers Diversified fee income driven by unmatched product breadth Strong risk-adjusted loan margins driven by a well-diversified portfolio Substantial liquidity with low deposit beta Mainland U.S. banking operation provides geographic diversification Commercial led strategy focused on small and medium-sized businesses Branch footprint in South Florida and New York Metro National niche banking focus in homeowners’ associations, healthcare and non-profit organizations Driving Value ESG Our business provides a powerful platform to make a difference in the lives of our customers, colleagues, communities and shareholders

INVESTOR PRESENTATION First Quarter Appendix 2022

Franchise Summary Corporate Structure Assets = $59 billion Assets = $11 billion Puerto Rico Operations United States Operations Assets = $70 billion Information as of March 31, 2022 ¹ Doing business as Popular Selected equity investments EVERTEC and Banco BHD León under Corporate segment Transaction processing, business processes outsourcing 16.26% stake Adjusted EBITDA of $76 million for the quarter ended December 31, 2021 Dominican Republic bank 15.84% stake 2021 net income of $179 million Industry Financial services Headquarters San Juan, Puerto Rico Assets $70 billion (among top 50 BHCs in the U.S.) Loans $29 billion Deposits $63 billion Banking branches 159 in Puerto Rico, 39 in the U.S. (28 in New York and New Jersey and 11 in Florida) and 10 in the U.S. and British Virgin Islands NASDAQ ticker symbol BPOP Market Cap $6 billion Corporate Structure – Popular Inc. Banco Popular de Puerto Rico Popular’s Insurance Subsidaries Popular North America, Inc. Popular Securities LLC Holding Companies (Including Equity Investments) Popular Bank 1 Popular Auto, LLC

Differences due to rounding Business Segments

Municipalities Obligations of municipalities are backed by real and personal property taxes, municipal excise taxes, and/or a percentage of the sales and use tax Indirect exposure includes loans or securities that are payable by non-governmental entities, but which carry a government guarantee to cover any shortfall in collateral in the event of borrower default. Majority are single-family mortgage related Indirect Exposure The Corporation does not own any loans issued by the P.R. central government or its public corporations. As of March 31, 2022, our direct exposure to P.R. municipalities was $346 million, down by $3 million QoQ P.R. Public Sector Exposure

FICO Mix of Consumer Originations

Senior Unsecured Ratings Moody’s Ba3 Stable Outlook Fitch BBB- Stable Outlook S&P BB- Positive Outlook February Moody’s changes outlook to Positive from Negative April S&P upgrades to BB- from B+ revised outlook to Positive 2017 October Fitch and S&P change outlook to Negative from Positive 2018 May Fitch revised outlook to Positive 2019 April Moody's upgrades to B1 from B2 S&P revised outlook to Positive May Fitch upgrades to BB from BB- 2020 March S&P lowers outlook to Stable 2021 March Moody’s revised outlook to Positive April Moody’s upgrades to Ba3 from B1 Fitch and S&P revised outlook to Positive June Fitch upgrades to BBB- from BB, revised outlook to Stable Popular Inc. Credit Ratings

INVESTOR PRESENTATION First Quarter 2022

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Document and Entity Information	Apr. 26, 2022
Document And Entity Information [Line Items]
Entity Address, Address Line One	209 Muñoz Rivera Avenue
Amendment Flag	false
Entity Central Index Key	0000763901
Document Type	8-K
Document Period End Date	Apr. 26, 2022
Entity Registrant Name	POPULAR, INC.
Entity Incorporation State Country Code	PR
Entity File Number	001-34084
Entity Tax Identification Number	66-0667416
Entity Address, City or Town	Hato Rey
Entity Address, Country	PR
Entity Address, Postal Zip Code	00918
City Area Code	(787)
Local Phone Number	765-9800
Written Communications	false
Soliciting Material	false
Pre Commencement Tender Offer	false
Pre Commencement Issuer Tender Offer	false
Entity Emerging Growth Company	false
Common Stock [Member]
Document And Entity Information [Line Items]
Security 12b Title	Common Stock ($0.01 par value)
Trading Symbol	BPOP
Security Exchange Name	NASDAQ
Cumulative Preferred Stock [Member]
Document And Entity Information [Line Items]
Security 12b Title	6.125% Cumulative Monthly Income Trust Preferred Securities
Trading Symbol	BPOPM
Security Exchange Name	NASDAQ