Allowance for credit losses - Credit quality indicators (Details) - USD ($) $ in Thousands	Sep. 30, 2021	Dec. 31, 2020
Financing Receivable, Recorded Investment
2021 / 2020	$ 5,213,869	$ 5,860,510
2020 / 2019	4,385,713	4,376,727
2019 / 2018	3,476,315	3,051,726
2018 / 2017	2,526,249	2,132,857
2017 / 2016	1,627,710	1,812,792
Prior Years	9,507,824	9,969,061
Revolving Loans Amortized Cost Basis	2,052,374	2,091,558
Revolving Loans Converted to Term Loans Amortized Cost Basis	65,318	89,965
Loans held in portfolio	28,855,372	29,385,196
Construction
Financing Receivable, Recorded Investment
2021 / 2020	68,531	103,663
2020 / 2019	193,102	311,378
2019 / 2018	258,506	197,384
2018 / 2017	112,544	234,369
2017 / 2016	111,477	15,952
Prior Years	33,827	37,989
Revolving Loans Amortized Cost Basis	23,053	25,473
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	801,040	926,208
Construction | Watch
Financing Receivable, Recorded Investment
2021 / 2020	0	8,451
2020 / 2019	15,050	105
2019 / 2018	26,458	4,895
2018 / 2017	23,511	37,015
2017 / 2016	42,072	0
Prior Years	1,972	2,065
Revolving Loans Amortized Cost Basis	0	960
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	109,063	53,491
Construction | Special Mention
Financing Receivable, Recorded Investment
2021 / 2020	0	0
2020 / 2019	0	0
2019 / 2018	0	0
2018 / 2017	0	3,089
2017 / 2016	0	0
Prior Years	13,623	30,083
Revolving Loans Amortized Cost Basis	0	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	13,623	33,172
Construction | Substandard
Financing Receivable, Recorded Investment
2021 / 2020	0	0
2020 / 2019	0	0
2019 / 2018	0	20,655
2018 / 2017	24,029	30,869
2017 / 2016	14,877	7,560
Prior Years	9,786	0
Revolving Loans Amortized Cost Basis	0	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	48,692	59,084
Construction | Pass
Financing Receivable, Recorded Investment
2021 / 2020	68,531	95,212
2020 / 2019	178,052	311,273
2019 / 2018	232,048	171,834
2018 / 2017	65,004	163,396
2017 / 2016	54,528	8,392
Prior Years	8,446	5,841
Revolving Loans Amortized Cost Basis	23,053	24,513
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	629,662	780,461
Mortgages
Financing Receivable, Recorded Investment
2021 / 2020	630,955	621,095
2020 / 2019	609,825	500,582
2019 / 2018	474,850	283,090
2018 / 2017	355,140	225,116
2017 / 2016	212,012	240,056
Prior Years	5,256,370	6,020,741
Revolving Loans Amortized Cost Basis	0	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	7,539,152	7,890,680
Mortgages | Substandard
Financing Receivable, Recorded Investment
2021 / 2020	0	783
2020 / 2019	1,733	903
2019 / 2018	8,023	2,393
2018 / 2017	6,880	3,129
2017 / 2016	3,478	4,702
Prior Years	139,057	172,646
Revolving Loans Amortized Cost Basis	0	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	159,171	184,556
Mortgages | Pass
Financing Receivable, Recorded Investment
2021 / 2020	630,955	620,312
2020 / 2019	608,092	499,679
2019 / 2018	466,827	280,697
2018 / 2017	348,260	221,987
2017 / 2016	208,534	235,354
Prior Years	5,117,313	5,848,095
Revolving Loans Amortized Cost Basis	0	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	7,379,981	7,706,124
Commercial | Commercial multi-family
Financing Receivable, Recorded Investment
2021 / 2020	218,096	335,989
2020 / 2019	325,507	390,956
2019 / 2018	405,214	255,994
2018 / 2017	246,696	163,722
2017 / 2016	107,547	245,782
Prior Years	571,053	500,599
Revolving Loans Amortized Cost Basis	7,993	2,949
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	1,882,106	1,895,991
Commercial | Commercial multi-family | Watch
Financing Receivable, Recorded Investment
2021 / 2020	0	1,643
2020 / 2019	41,564	16,787
2019 / 2018	33,750	39,980
2018 / 2017	46,123	39,713
2017 / 2016	47,791	52,989
Prior Years	42,199	61,829
Revolving Loans Amortized Cost Basis	0	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	211,427	212,941
Commercial | Commercial multi-family | Special Mention
Financing Receivable, Recorded Investment
2021 / 2020	0	3,122
2020 / 2019	0	30,708
2019 / 2018	11,200	4,380
2018 / 2017	16,395	19,593
2017 / 2016	11,131	37,745
Prior Years	55,273	24,623
Revolving Loans Amortized Cost Basis	0	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	93,999	120,171
Commercial | Commercial multi-family | Substandard
Financing Receivable, Recorded Investment
2021 / 2020	0	0
2020 / 2019	15,500	17,376
2019 / 2018	86,857	21,771
2018 / 2017	12,812	1,755
2017 / 2016	0	20,085
Prior Years	31,714	6,647
Revolving Loans Amortized Cost Basis	100	100
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	146,983	67,734
Commercial | Commercial multi-family | Pass
Financing Receivable, Recorded Investment
2021 / 2020	218,096	331,224
2020 / 2019	268,443	326,085
2019 / 2018	273,407	189,863
2018 / 2017	171,366	102,661
2017 / 2016	48,625	134,963
Prior Years	441,867	407,500
Revolving Loans Amortized Cost Basis	7,893	2,849
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	1,429,697	1,495,145
Commercial | CRE non-owner occupied
Financing Receivable, Recorded Investment
2021 / 2020	840,547	701,197
2020 / 2019	742,056	506,763
2019 / 2018	357,789	571,449
2018 / 2017	496,116	453,632
2017 / 2016	434,586	510,139
Prior Years	1,495,811	1,244,524
Revolving Loans Amortized Cost Basis	16,812	13,439
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	4,383,717	4,001,143
Commercial | CRE non-owner occupied | Watch
Financing Receivable, Recorded Investment
2021 / 2020	56,966	171,017
2020 / 2019	240,548	97,438
2019 / 2018	103,466	104,221
2018 / 2017	157,428	96,766
2017 / 2016	43,747	82,443
Prior Years	345,815	260,678
Revolving Loans Amortized Cost Basis	3,847	3,155
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	951,817	815,718
Commercial | CRE non-owner occupied | Special Mention
Financing Receivable, Recorded Investment
2021 / 2020	18,441	0
2020 / 2019	12,339	31,091
2019 / 2018	27,820	139,864
2018 / 2017	56,435	44,334
2017 / 2016	39,499	90,119
Prior Years	38,416	82,867
Revolving Loans Amortized Cost Basis	0	1,186
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	192,950	389,461
Commercial | CRE non-owner occupied | Substandard
Financing Receivable, Recorded Investment
2021 / 2020	32,671	44,170
2020 / 2019	28,968	92,945
2019 / 2018	29,190	63,294
2018 / 2017	40,856	15,939
2017 / 2016	14,321	70,502
Prior Years	190,363	159,202
Revolving Loans Amortized Cost Basis	0	95
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	336,369	446,147
Commercial | CRE non-owner occupied | Pass
Financing Receivable, Recorded Investment
2021 / 2020	732,469	486,010
2020 / 2019	460,201	285,289
2019 / 2018	197,313	264,070
2018 / 2017	241,397	296,593
2017 / 2016	337,019	267,075
Prior Years	921,217	741,777
Revolving Loans Amortized Cost Basis	12,965	9,003
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	2,902,581	2,349,817
Commercial | CRE owner occupied
Financing Receivable, Recorded Investment
2021 / 2020	263,789	352,587
2020 / 2019	259,619	130,314
2019 / 2018	117,882	142,209
2018 / 2017	109,153	108,884
2017 / 2016	96,010	201,685
Prior Years	947,372	989,425
Revolving Loans Amortized Cost Basis	21,448	18,171
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	1,815,273	1,943,275
Commercial | CRE owner occupied | Watch
Financing Receivable, Recorded Investment
2021 / 2020	6,772	96,439
2020 / 2019	6,421	18,585
2019 / 2018	21,599	22,353
2018 / 2017	17,558	13,820
2017 / 2016	6,009	26,273
Prior Years	140,155	162,553
Revolving Loans Amortized Cost Basis	4,222	6,849
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	202,736	346,872
Commercial | CRE owner occupied | Special Mention
Financing Receivable, Recorded Investment
2021 / 2020	46,571	850
2020 / 2019	1,234	6,638
2019 / 2018	7,411	441
2018 / 2017	680	6,571
2017 / 2016	5,916	282
Prior Years	112,707	173,545
Revolving Loans Amortized Cost Basis	0	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	174,519	188,327
Commercial | CRE owner occupied | Substandard
Financing Receivable, Recorded Investment
2021 / 2020	7,118	1,774
2020 / 2019	1,285	3,333
2019 / 2018	2,888	40,047
2018 / 2017	38,679	1,878
2017 / 2016	1,895	28,442
Prior Years	146,854	165,498
Revolving Loans Amortized Cost Basis	78	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	198,797	240,972
Commercial | CRE owner occupied | Doubtful
Financing Receivable, Recorded Investment
2021 / 2020	0	0
2020 / 2019	0	0
2019 / 2018	0	0
2018 / 2017	0	0
2017 / 2016	93	0
Prior Years	786	1,714
Revolving Loans Amortized Cost Basis	0	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	879	1,714
Commercial | CRE owner occupied | Pass
Financing Receivable, Recorded Investment
2021 / 2020	203,328	253,524
2020 / 2019	250,679	101,758
2019 / 2018	85,984	79,368
2018 / 2017	52,236	86,615
2017 / 2016	82,097	146,688
Prior Years	546,870	486,115
Revolving Loans Amortized Cost Basis	17,148	11,322
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	1,238,342	1,165,390
Commercial | Commercial and Industrial
Financing Receivable, Recorded Investment
2021 / 2020	1,256,192	1,816,766
2020 / 2019	761,145	788,642
2019 / 2018	573,983	546,905
2018 / 2017	456,047	419,371
2017 / 2016	311,549	301,909
Prior Years	883,441	890,423
Revolving Loans Amortized Cost Basis	980,218	1,009,885
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	5,222,575	5,773,901
Commercial | Commercial and Industrial | Watch
Financing Receivable, Recorded Investment
2021 / 2020	169,136	147,682
2020 / 2019	20,093	79,794
2019 / 2018	31,379	182,806
2018 / 2017	104,941	43,939
2017 / 2016	40,429	65,164
Prior Years	148,959	276,344
Revolving Loans Amortized Cost Basis	113,807	247,307
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	628,744	1,043,036
Commercial | Commercial and Industrial | Special Mention
Financing Receivable, Recorded Investment
2021 / 2020	20,942	42,366
2020 / 2019	21,330	10,297
2019 / 2018	17,732	19,220
2018 / 2017	36,533	47,495
2017 / 2016	2,345	5,717
Prior Years	29,846	33,263
Revolving Loans Amortized Cost Basis	64,070	87,900
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	192,798	246,258
Commercial | Commercial and Industrial | Substandard
Financing Receivable, Recorded Investment
2021 / 2020	16,457	34,970
2020 / 2019	3,714	8,748
2019 / 2018	8,092	26,921
2018 / 2017	22,878	26,769
2017 / 2016	67,558	1,824
Prior Years	46,768	61,200
Revolving Loans Amortized Cost Basis	61,154	51,430
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	226,621	211,862
Commercial | Commercial and Industrial | Doubtful
Financing Receivable, Recorded Investment
2021 / 2020	0	0
2020 / 2019	0	67
2019 / 2018	0	0
2018 / 2017	0	1
2017 / 2016	0	0
Prior Years	62	54
Revolving Loans Amortized Cost Basis	0	1
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	62	123
Commercial | Commercial and Industrial | Loss
Financing Receivable, Recorded Investment
2021 / 2020	3	0
2020 / 2019	0	0
2019 / 2018	0	0
2018 / 2017	0	0
2017 / 2016	0	0
Prior Years	0	0
Revolving Loans Amortized Cost Basis	0	13
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	3	13
Commercial | Commercial and Industrial | Pass
Financing Receivable, Recorded Investment
2021 / 2020	1,049,654	1,591,748
2020 / 2019	716,008	689,736
2019 / 2018	516,780	317,958
2018 / 2017	291,695	301,167
2017 / 2016	201,217	229,204
Prior Years	657,806	519,562
Revolving Loans Amortized Cost Basis	741,187	623,234
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	4,174,347	4,272,609
Leasing
Financing Receivable, Recorded Investment
2021 / 2020	493,609	481,164
2020 / 2019	354,541	315,844
2019 / 2018	245,597	210,088
2018 / 2017	150,568	110,621
2017 / 2016	73,279	64,572
Prior Years	31,085	15,372
Revolving Loans Amortized Cost Basis	0	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	1,348,679	1,197,661
Leasing | Substandard
Financing Receivable, Recorded Investment
2021 / 2020	138	200
2020 / 2019	439	822
2019 / 2018	648	748
2018 / 2017	578	913
2017 / 2016	448	617
Prior Years	289	136
Revolving Loans Amortized Cost Basis	0	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	2,540	3,436
Leasing | Loss
Financing Receivable, Recorded Investment
2021 / 2020	0
2020 / 2019	0
2019 / 2018	0
2018 / 2017	1
2017 / 2016	0
Prior Years	1
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Loans held in portfolio	2
Leasing | Pass
Financing Receivable, Recorded Investment
2021 / 2020	493,471	480,964
2020 / 2019	354,102	315,022
2019 / 2018	244,949	209,340
2018 / 2017	149,989	109,708
2017 / 2016	72,831	63,955
Prior Years	30,795	15,236
Revolving Loans Amortized Cost Basis	0	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	1,346,137	1,194,225
Consumer | Credit card
Financing Receivable, Recorded Investment
2021 / 2020	0	0
2020 / 2019	0	0
2019 / 2018	0	0
2018 / 2017	0	0
2017 / 2016	0	0
Prior Years	0	0
Revolving Loans Amortized Cost Basis	886,601	919,966
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	886,601	919,966
Consumer | Credit card | Substandard
Financing Receivable, Recorded Investment
2021 / 2020	0	0
2020 / 2019	0	0
2019 / 2018	0	0
2018 / 2017	0	0
2017 / 2016	0	0
Prior Years	0	0
Revolving Loans Amortized Cost Basis	7,558	12,798
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	7,558	12,798
Consumer | Credit card | Pass
Financing Receivable, Recorded Investment
2021 / 2020	0	0
2020 / 2019	0	0
2019 / 2018	0	0
2018 / 2017	0	0
2017 / 2016	0	0
Prior Years	0	0
Revolving Loans Amortized Cost Basis	879,043	907,168
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	879,043	907,168
Consumer | Home equity lines of credit
Financing Receivable, Recorded Investment
2021 / 2020	0	0
2020 / 2019	0	0
2019 / 2018	0	0
2018 / 2017	0	0
2017 / 2016	0	0
Prior Years	15,923	12,715
Revolving Loans Amortized Cost Basis	42,210	43,005
Revolving Loans Converted to Term Loans Amortized Cost Basis	25,169	43,030
Loans held in portfolio	83,302	98,750
Consumer | Home equity lines of credit | Substandard
Financing Receivable, Recorded Investment
2021 / 2020	0	0
2020 / 2019	0	0
2019 / 2018	0	0
2018 / 2017	0	0
2017 / 2016	0	0
Prior Years	3,319	112
Revolving Loans Amortized Cost Basis	0	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	902	357
Loans held in portfolio	4,221	469
Consumer | Home equity lines of credit | Loss
Financing Receivable, Recorded Investment
2021 / 2020	0	0
2020 / 2019	0	0
2019 / 2018	0	0
2018 / 2017	0	0
2017 / 2016	0	0
Prior Years	265	156
Revolving Loans Amortized Cost Basis	0	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	1,455	6,867
Loans held in portfolio	1,720	7,023
Consumer | Home equity lines of credit | Pass
Financing Receivable, Recorded Investment
2021 / 2020	0	0
2020 / 2019	0	0
2019 / 2018	0	0
2018 / 2017	0	0
2017 / 2016	0	0
Prior Years	12,339	12,447
Revolving Loans Amortized Cost Basis	42,210	43,005
Revolving Loans Converted to Term Loans Amortized Cost Basis	22,812	35,806
Loans held in portfolio	77,361	91,258
Consumer | Personal loans
Financing Receivable, Recorded Investment
2021 / 2020	420,705	365,080
2020 / 2019	253,226	529,162
2019 / 2018	328,401	197,804
2018 / 2017	118,986	110,499
2017 / 2016	68,994	60,169
Prior Years	158,260	164,846
Revolving Loans Amortized Cost Basis	134	2,490
Revolving Loans Converted to Term Loans Amortized Cost Basis	40,149	46,935
Loans held in portfolio	1,388,855	1,476,985
Consumer | Personal loans | Substandard
Financing Receivable, Recorded Investment
2021 / 2020	299	1,371
2020 / 2019	778	5,566
2019 / 2018	2,531	1,906
2018 / 2017	815	1,096
2017 / 2016	926	989
Prior Years	16,418	18,653
Revolving Loans Amortized Cost Basis	0	152
Revolving Loans Converted to Term Loans Amortized Cost Basis	1,332	1,545
Loans held in portfolio	23,099	31,278
Consumer | Personal loans | Loss
Financing Receivable, Recorded Investment
2021 / 2020	0	0
2020 / 2019	0	17
2019 / 2018	26	63
2018 / 2017	28	12
2017 / 2016	4	6
Prior Years	20	244
Revolving Loans Amortized Cost Basis	0	2
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	78	344
Consumer | Personal loans | Pass
Financing Receivable, Recorded Investment
2021 / 2020	420,406	363,709
2020 / 2019	252,448	523,579
2019 / 2018	325,844	195,835
2018 / 2017	118,143	109,391
2017 / 2016	68,064	59,174
Prior Years	141,822	145,949
Revolving Loans Amortized Cost Basis	134	2,336
Revolving Loans Converted to Term Loans Amortized Cost Basis	38,817	45,390
Loans held in portfolio	1,365,678	1,445,363
Consumer | Auto Loan
Financing Receivable, Recorded Investment
2021 / 2020	1,004,017	1,066,057
2020 / 2019	874,881	887,372
2019 / 2018	703,453	632,269
2018 / 2017	473,210	301,437
2017 / 2016	207,947	169,526
Prior Years	113,186	75,567
Revolving Loans Amortized Cost Basis	0	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	3,376,694	3,132,228
Consumer | Auto Loan | Substandard
Financing Receivable, Recorded Investment
2021 / 2020	1,213	1,975
2020 / 2019	5,642	6,029
2019 / 2018	7,426	3,612
2018 / 2017	4,621	1,760
2017 / 2016	2,157	1,369
Prior Years	1,591	990
Revolving Loans Amortized Cost Basis	0	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	22,650	15,735
Consumer | Auto Loan | Loss
Financing Receivable, Recorded Investment
2021 / 2020	0
2020 / 2019	37
2019 / 2018	27
2018 / 2017	7
2017 / 2016	0
Prior Years	0
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Loans held in portfolio	71
Consumer | Auto Loan | Pass
Financing Receivable, Recorded Investment
2021 / 2020	1,002,804	1,064,082
2020 / 2019	869,202	881,343
2019 / 2018	696,000	628,657
2018 / 2017	468,582	299,677
2017 / 2016	205,790	168,157
Prior Years	111,595	74,577
Revolving Loans Amortized Cost Basis	0	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	3,353,973	3,116,493
Consumer | Other
Financing Receivable, Recorded Investment
2021 / 2020	17,428	16,912
2020 / 2019	11,811	15,714
2019 / 2018	10,640	14,534
2018 / 2017	7,789	5,206
2017 / 2016	4,309	3,002
Prior Years	1,496	16,860
Revolving Loans Amortized Cost Basis	73,905	56,180
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	127,378	128,408
Consumer | Other | Substandard
Financing Receivable, Recorded Investment
2021 / 2020	0	0
2020 / 2019	142	16
2019 / 2018	22	1,376
2018 / 2017	1,326	240
2017 / 2016	0	174
Prior Years	395	13,075
Revolving Loans Amortized Cost Basis	836	20
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	2,721	14,901
Consumer | Other | Loss
Financing Receivable, Recorded Investment
2021 / 2020	0
2020 / 2019	0
2019 / 2018	0
2018 / 2017	452
2017 / 2016	234
Prior Years	34
Revolving Loans Amortized Cost Basis	11,180
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Loans held in portfolio	11,900
Consumer | Other | Pass
Financing Receivable, Recorded Investment
2021 / 2020	17,428	16,912
2020 / 2019	11,669	15,698
2019 / 2018	10,618	13,158
2018 / 2017	6,011	4,966
2017 / 2016	4,075	2,828
Prior Years	1,067	3,785
Revolving Loans Amortized Cost Basis	61,889	56,160
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	112,757	113,507
Puerto Rico
Financing Receivable, Recorded Investment
2021 / 2020	4,157,051	4,144,156
2020 / 2019	2,862,644	2,806,059
2019 / 2018	2,137,614	1,891,507
2018 / 2017	1,587,109	1,314,086
2017 / 2016	945,896	1,073,436
Prior Years	7,584,057	8,371,837
Revolving Loans Amortized Cost Basis	1,841,161	1,925,264
Revolving Loans Converted to Term Loans Amortized Cost Basis	40,149	46,935
Loans held in portfolio	21,155,681	21,573,280
Puerto Rico | Construction
Financing Receivable, Recorded Investment
2021 / 2020	14,425	15,723
2020 / 2019	46,319	22,513
2019 / 2018	25,489	8,318
2018 / 2017	3,316	85,079
2017 / 2016	14,877	0
Prior Years	0	0
Revolving Loans Amortized Cost Basis	23,053	25,473
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	127,479	157,106
Puerto Rico | Construction | Watch
Financing Receivable, Recorded Investment
2021 / 2020	0	0
2020 / 2019	0	105
2019 / 2018	4,480	4,895
2018 / 2017	0	0
2017 / 2016	0	0
Prior Years	0	0
Revolving Loans Amortized Cost Basis	0	960
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	4,480	5,960
Puerto Rico | Construction | Substandard
Financing Receivable, Recorded Investment
2021 / 2020	0	0
2020 / 2019	0	0
2019 / 2018	0	0
2018 / 2017	0	21,497
2017 / 2016	14,877	0
Prior Years	0	0
Revolving Loans Amortized Cost Basis	0	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	14,877	21,497
Puerto Rico | Construction | Pass
Financing Receivable, Recorded Investment
2021 / 2020	14,425	15,723
2020 / 2019	46,319	22,408
2019 / 2018	21,009	3,423
2018 / 2017	3,316	63,582
2017 / 2016	0	0
Prior Years	0	0
Revolving Loans Amortized Cost Basis	23,053	24,513
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	108,122	129,649
Puerto Rico | Mortgages
Financing Receivable, Recorded Investment
2021 / 2020	368,271	264,227
2020 / 2019	323,846	225,293
2019 / 2018	240,559	178,709
2018 / 2017	284,431	215,779
2017 / 2016	204,737	230,198
Prior Years	4,953,205	5,655,937
Revolving Loans Amortized Cost Basis	0	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	6,375,049	6,770,143
Puerto Rico | Mortgages | Substandard
Financing Receivable, Recorded Investment
2021 / 2020	0	754
2020 / 2019	1,257	903
2019 / 2018	5,596	1,172
2018 / 2017	6,094	3,129
2017 / 2016	3,478	4,374
Prior Years	128,211	159,359
Revolving Loans Amortized Cost Basis	0	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	144,636	169,691
Puerto Rico | Mortgages | Pass
Financing Receivable, Recorded Investment
2021 / 2020	368,271	263,473
2020 / 2019	322,589	224,390
2019 / 2018	234,963	177,537
2018 / 2017	278,337	212,650
2017 / 2016	201,259	225,824
Prior Years	4,824,994	5,496,578
Revolving Loans Amortized Cost Basis	0	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	6,230,413	6,600,452
Puerto Rico | Commercial | Commercial multi-family
Financing Receivable, Recorded Investment
2021 / 2020	2,824	5,216
2020 / 2019	21,372	36,433
2019 / 2018	35,750	26,051
2018 / 2017	25,554	2,106
2017 / 2016	2,076	2,563
Prior Years	62,538	79,811
Revolving Loans Amortized Cost Basis	313	100
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	150,427	152,280
Puerto Rico | Commercial | Commercial multi-family | Watch
Financing Receivable, Recorded Investment
2021 / 2020	0	0
2020 / 2019	0	0
2019 / 2018	0	0
2018 / 2017	0	0
2017 / 2016	0	0
Prior Years	3,110	460
Revolving Loans Amortized Cost Basis	0	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	3,110	460
Puerto Rico | Commercial | Commercial multi-family | Special Mention
Financing Receivable, Recorded Investment
2021 / 2020	0	0
2020 / 2019	0	0
2019 / 2018	0	0
2018 / 2017	0	0
2017 / 2016	0	0
Prior Years	1,312	4,160
Revolving Loans Amortized Cost Basis	0	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	1,312	4,160
Puerto Rico | Commercial | Commercial multi-family | Substandard
Financing Receivable, Recorded Investment
2021 / 2020	0	0
2020 / 2019	0	0
2019 / 2018	0	0
2018 / 2017	0	0
2017 / 2016	0	0
Prior Years	686	400
Revolving Loans Amortized Cost Basis	100	100
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	786	500
Puerto Rico | Commercial | Commercial multi-family | Pass
Financing Receivable, Recorded Investment
2021 / 2020	2,824	5,216
2020 / 2019	21,372	36,433
2019 / 2018	35,750	26,051
2018 / 2017	25,554	2,106
2017 / 2016	2,076	2,563
Prior Years	57,430	74,791
Revolving Loans Amortized Cost Basis	213	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	145,219	147,160
Puerto Rico | Commercial | CRE non-owner occupied
Financing Receivable, Recorded Investment
2021 / 2020	601,988	292,683
2020 / 2019	360,487	227,580
2019 / 2018	147,759	218,765
2018 / 2017	197,117	135,882
2017 / 2016	118,883	207,789
Prior Years	911,856	918,251
Revolving Loans Amortized Cost Basis	8,538	6,383
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	2,346,628	2,007,333
Puerto Rico | Commercial | CRE non-owner occupied | Watch
Financing Receivable, Recorded Investment
2021 / 2020	54,738	160,960
2020 / 2019	231,426	73,561
2019 / 2018	68,212	27,592
2018 / 2017	99,375	40,654
2017 / 2016	2,427	33,277
Prior Years	212,035	197,912
Revolving Loans Amortized Cost Basis	2,867	2,100
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	671,080	536,056
Puerto Rico | Commercial | CRE non-owner occupied | Special Mention
Financing Receivable, Recorded Investment
2021 / 2020	18,441	0
2020 / 2019	12,339	26,331
2019 / 2018	24,594	124,560
2018 / 2017	49,367	29,711
2017 / 2016	31,182	19,895
Prior Years	22,512	62,839
Revolving Loans Amortized Cost Basis	0	836
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	158,435	264,172
Puerto Rico | Commercial | CRE non-owner occupied | Substandard
Financing Receivable, Recorded Investment
2021 / 2020	32,671	43,399
2020 / 2019	28,208	74,303
2019 / 2018	22,755	26,799
2018 / 2017	26,230	4,932
2017 / 2016	2,800	29,974
Prior Years	115,476	130,218
Revolving Loans Amortized Cost Basis	0	95
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	228,140	309,720
Puerto Rico | Commercial | CRE non-owner occupied | Pass
Financing Receivable, Recorded Investment
2021 / 2020	496,138	88,324
2020 / 2019	88,514	53,385
2019 / 2018	32,198	39,814
2018 / 2017	22,145	60,585
2017 / 2016	82,474	124,643
Prior Years	561,833	527,282
Revolving Loans Amortized Cost Basis	5,671	3,352
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	1,288,973	897,385
Puerto Rico | Commercial | CRE owner occupied
Financing Receivable, Recorded Investment
2021 / 2020	192,346	303,510
2020 / 2019	212,296	73,412
2019 / 2018	68,769	84,264
2018 / 2017	74,039	76,063
2017 / 2016	67,816	165,352
Prior Years	840,935	882,806
Revolving Loans Amortized Cost Basis	13,498	13,488
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	1,469,699	1,598,895
Puerto Rico | Commercial | CRE owner occupied | Watch
Financing Receivable, Recorded Investment
2021 / 2020	6,772	96,046
2020 / 2019	6,180	10,319
2019 / 2018	13,723	14,412
2018 / 2017	9,351	9,760
2017 / 2016	4,935	9,584
Prior Years	127,870	146,445
Revolving Loans Amortized Cost Basis	0	2,627
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	168,831	289,193
Puerto Rico | Commercial | CRE owner occupied | Special Mention
Financing Receivable, Recorded Investment
2021 / 2020	46,571	850
2020 / 2019	1,234	6,638
2019 / 2018	7,411	249
2018 / 2017	680	6,571
2017 / 2016	5,916	282
Prior Years	110,272	172,078
Revolving Loans Amortized Cost Basis	0	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	172,084	186,668
Puerto Rico | Commercial | CRE owner occupied | Substandard
Financing Receivable, Recorded Investment
2021 / 2020	7,118	1,774
2020 / 2019	1,285	2,181
2019 / 2018	1,730	37,686
2018 / 2017	35,783	1,878
2017 / 2016	1,895	27,094
Prior Years	125,824	145,193
Revolving Loans Amortized Cost Basis	78	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	173,713	215,806
Puerto Rico | Commercial | CRE owner occupied | Doubtful
Financing Receivable, Recorded Investment
2021 / 2020	0	0
2020 / 2019	0	0
2019 / 2018	0	0
2018 / 2017	0	0
2017 / 2016	93	0
Prior Years	786	1,714
Revolving Loans Amortized Cost Basis	0	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	879	1,714
Puerto Rico | Commercial | CRE owner occupied | Pass
Financing Receivable, Recorded Investment
2021 / 2020	131,885	204,840
2020 / 2019	203,597	54,274
2019 / 2018	45,905	31,917
2018 / 2017	28,225	57,854
2017 / 2016	54,977	128,392
Prior Years	476,183	417,376
Revolving Loans Amortized Cost Basis	13,420	10,861
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	954,192	905,514
Puerto Rico | Commercial | Commercial and Industrial
Financing Receivable, Recorded Investment
2021 / 2020	1,053,482	1,374,206
2020 / 2019	427,548	583,143
2019 / 2018	388,411	348,626
2018 / 2017	262,117	281,123
2017 / 2016	187,109	172,144
Prior Years	517,750	570,353
Revolving Loans Amortized Cost Basis	835,522	899,513
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	3,671,939	4,229,108
Puerto Rico | Commercial | Commercial and Industrial | Watch
Financing Receivable, Recorded Investment
2021 / 2020	167,282	131,556
2020 / 2019	15,370	77,821
2019 / 2018	30,040	182,776
2018 / 2017	104,941	40,318
2017 / 2016	40,423	63,968
Prior Years	142,275	267,856
Revolving Loans Amortized Cost Basis	106,833	243,335
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	607,164	1,007,630
Puerto Rico | Commercial | Commercial and Industrial | Special Mention
Financing Receivable, Recorded Investment
2021 / 2020	18,527	28,310
2020 / 2019	12,857	10,297
2019 / 2018	17,732	19,220
2018 / 2017	36,533	45,861
2017 / 2016	2,267	910
Prior Years	29,846	28,507
Revolving Loans Amortized Cost Basis	55,841	86,263
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	173,603	219,368
Puerto Rico | Commercial | Commercial and Industrial | Substandard
Financing Receivable, Recorded Investment
2021 / 2020	15,941	32,941
2020 / 2019	3,645	2,180
2019 / 2018	3,478	26,921
2018 / 2017	22,878	26,769
2017 / 2016	67,558	1,824
Prior Years	45,470	55,220
Revolving Loans Amortized Cost Basis	60,900	49,036
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	219,870	194,891
Puerto Rico | Commercial | Commercial and Industrial | Doubtful
Financing Receivable, Recorded Investment
2021 / 2020	0	0
2020 / 2019	0	67
2019 / 2018	0	0
2018 / 2017	0	1
2017 / 2016	0	0
Prior Years	62	54
Revolving Loans Amortized Cost Basis	0	1
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	62	123
Puerto Rico | Commercial | Commercial and Industrial | Loss
Financing Receivable, Recorded Investment
2021 / 2020	3	0
2020 / 2019	0	0
2019 / 2018	0	0
2018 / 2017	0	0
2017 / 2016	0	0
Prior Years	0	0
Revolving Loans Amortized Cost Basis	0	13
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	3	13
Puerto Rico | Commercial | Commercial and Industrial | Pass
Financing Receivable, Recorded Investment
2021 / 2020	851,729	1,181,399
2020 / 2019	395,676	492,778
2019 / 2018	337,161	119,709
2018 / 2017	97,765	168,174
2017 / 2016	76,861	105,442
Prior Years	300,097	218,716
Revolving Loans Amortized Cost Basis	611,948	520,865
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	2,671,237	2,807,083
Puerto Rico | Leasing
Financing Receivable, Recorded Investment
2021 / 2020	493,609	481,164
2020 / 2019	354,541	315,844
2019 / 2018	245,597	210,088
2018 / 2017	150,568	110,621
2017 / 2016	73,279	64,572
Prior Years	31,085	15,372
Revolving Loans Amortized Cost Basis	0	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	1,348,679	1,197,661
Puerto Rico | Leasing | Substandard
Financing Receivable, Recorded Investment
2021 / 2020	138	200
2020 / 2019	439	822
2019 / 2018	648	748
2018 / 2017	578	913
2017 / 2016	448	617
Prior Years	289	136
Revolving Loans Amortized Cost Basis	0	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	2,540	3,436
Puerto Rico | Leasing | Loss
Financing Receivable, Recorded Investment
2021 / 2020	0
2020 / 2019	0
2019 / 2018	0
2018 / 2017	1
2017 / 2016	0
Prior Years	1
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Loans held in portfolio	2
Puerto Rico | Leasing | Pass
Financing Receivable, Recorded Investment
2021 / 2020	493,471	480,964
2020 / 2019	354,102	315,022
2019 / 2018	244,949	209,340
2018 / 2017	149,989	109,708
2017 / 2016	72,831	63,955
Prior Years	30,795	15,236
Revolving Loans Amortized Cost Basis	0	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	1,346,137	1,194,225
Puerto Rico | Consumer | Credit card
Financing Receivable, Recorded Investment
2021 / 2020	0	0
2020 / 2019	0	0
2019 / 2018	0	0
2018 / 2017	0	0
2017 / 2016	0	0
Prior Years	0	0
Revolving Loans Amortized Cost Basis	886,575	919,935
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	886,575	919,935
Puerto Rico | Consumer | Credit card | Substandard
Financing Receivable, Recorded Investment
2021 / 2020	0	0
2020 / 2019	0	0
2019 / 2018	0	0
2018 / 2017	0	0
2017 / 2016	0	0
Prior Years	0	0
Revolving Loans Amortized Cost Basis	7,558	12,798
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	7,558	12,798
Puerto Rico | Consumer | Credit card | Pass
Financing Receivable, Recorded Investment
2021 / 2020	0	0
2020 / 2019	0	0
2019 / 2018	0	0
2018 / 2017	0	0
2017 / 2016	0	0
Prior Years	0	0
Revolving Loans Amortized Cost Basis	879,017	907,137
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	879,017	907,137
Puerto Rico | Consumer | Home equity lines of credit
Financing Receivable, Recorded Investment
2021 / 2020	0	0
2020 / 2019	0	0
2019 / 2018	0	0
2018 / 2017	0	0
2017 / 2016	0	0
Prior Years	0	540
Revolving Loans Amortized Cost Basis	3,553	3,639
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	3,553	4,179
Puerto Rico | Consumer | Home equity lines of credit | Pass
Financing Receivable, Recorded Investment
2021 / 2020	0	0
2020 / 2019	0	0
2019 / 2018	0	0
2018 / 2017	0	0
2017 / 2016	0	0
Prior Years	0	540
Revolving Loans Amortized Cost Basis	3,553	3,639
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	3,553	4,179
Puerto Rico | Consumer | Personal loans
Financing Receivable, Recorded Investment
2021 / 2020	408,661	324,458
2020 / 2019	229,543	418,755
2019 / 2018	271,187	169,883
2018 / 2017	108,968	100,790
2017 / 2016	64,863	58,290
Prior Years	152,006	156,340
Revolving Loans Amortized Cost Basis	0	2,296
Revolving Loans Converted to Term Loans Amortized Cost Basis	40,149	46,935
Loans held in portfolio	1,275,377	1,277,747
Puerto Rico | Consumer | Personal loans | Substandard
Financing Receivable, Recorded Investment
2021 / 2020	299	1,288
2020 / 2019	639	4,782
2019 / 2018	2,243	1,741
2018 / 2017	767	1,022
2017 / 2016	907	971
Prior Years	16,241	18,647
Revolving Loans Amortized Cost Basis	0	152
Revolving Loans Converted to Term Loans Amortized Cost Basis	1,332	1,545
Loans held in portfolio	22,428	30,148
Puerto Rico | Consumer | Personal loans | Loss
Financing Receivable, Recorded Investment
2021 / 2020	0
2020 / 2019	0
2019 / 2018	0
2018 / 2017	0
2017 / 2016	0
Prior Years	1
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Loans held in portfolio	1
Puerto Rico | Consumer | Personal loans | Pass
Financing Receivable, Recorded Investment
2021 / 2020	408,362	323,170
2020 / 2019	228,904	413,973
2019 / 2018	268,944	168,142
2018 / 2017	108,201	99,768
2017 / 2016	63,956	57,319
Prior Years	135,764	137,693
Revolving Loans Amortized Cost Basis	0	2,144
Revolving Loans Converted to Term Loans Amortized Cost Basis	38,817	45,390
Loans held in portfolio	1,252,948	1,247,599
Puerto Rico | Consumer | Auto Loan
Financing Receivable, Recorded Investment
2021 / 2020	1,004,017	1,066,057
2020 / 2019	874,881	887,372
2019 / 2018	703,453	632,269
2018 / 2017	473,210	301,437
2017 / 2016	207,947	169,526
Prior Years	113,186	75,567
Revolving Loans Amortized Cost Basis	0	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	3,376,694	3,132,228
Puerto Rico | Consumer | Auto Loan | Substandard
Financing Receivable, Recorded Investment
2021 / 2020	1,213	1,975
2020 / 2019	5,642	6,029
2019 / 2018	7,426	3,612
2018 / 2017	4,621	1,760
2017 / 2016	2,157	1,369
Prior Years	1,591	990
Revolving Loans Amortized Cost Basis	0	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	22,650	15,735
Puerto Rico | Consumer | Auto Loan | Loss
Financing Receivable, Recorded Investment
2021 / 2020	0
2020 / 2019	37
2019 / 2018	27
2018 / 2017	7
2017 / 2016	0
Prior Years	0
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Loans held in portfolio	71
Puerto Rico | Consumer | Auto Loan | Pass
Financing Receivable, Recorded Investment
2021 / 2020	1,002,804	1,064,082
2020 / 2019	869,202	881,343
2019 / 2018	696,000	628,657
2018 / 2017	468,582	299,677
2017 / 2016	205,790	168,157
Prior Years	111,595	74,577
Revolving Loans Amortized Cost Basis	0	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	3,353,973	3,116,493
Puerto Rico | Consumer | Other
Financing Receivable, Recorded Investment
2021 / 2020	17,428	16,912
2020 / 2019	11,811	15,714
2019 / 2018	10,640	14,534
2018 / 2017	7,789	5,206
2017 / 2016	4,309	3,002
Prior Years	1,496	16,860
Revolving Loans Amortized Cost Basis	70,109	54,437
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	123,582	126,665
Puerto Rico | Consumer | Other | Substandard
Financing Receivable, Recorded Investment
2021 / 2020	0	0
2020 / 2019	142	16
2019 / 2018	22	1,376
2018 / 2017	1,326	240
2017 / 2016	0	174
Prior Years	395	13,075
Revolving Loans Amortized Cost Basis	836	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	2,721	14,881
Puerto Rico | Consumer | Other | Loss
Financing Receivable, Recorded Investment
2021 / 2020	0
2020 / 2019	0
2019 / 2018	0
2018 / 2017	452
2017 / 2016	234
Prior Years	34
Revolving Loans Amortized Cost Basis	11,180
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Loans held in portfolio	11,900
Puerto Rico | Consumer | Other | Pass
Financing Receivable, Recorded Investment
2021 / 2020	17,428	16,912
2020 / 2019	11,669	15,698
2019 / 2018	10,618	13,158
2018 / 2017	6,011	4,966
2017 / 2016	4,075	2,828
Prior Years	1,067	3,785
Revolving Loans Amortized Cost Basis	58,093	54,437
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	108,961	111,784
Popular U.S.
Financing Receivable, Recorded Investment
2021 / 2020	1,056,818	1,716,354
2020 / 2019	1,523,069	1,570,668
2019 / 2018	1,338,701	1,160,219
2018 / 2017	939,140	818,771
2017 / 2016	681,814	739,356
Prior Years	1,923,767	1,597,224
Revolving Loans Amortized Cost Basis	211,213	166,294
Revolving Loans Converted to Term Loans Amortized Cost Basis	25,169	43,030
Loans held in portfolio	7,699,691	7,811,916
Popular U.S. | Construction
Financing Receivable, Recorded Investment
2021 / 2020	54,106	87,940
2020 / 2019	146,783	288,865
2019 / 2018	233,017	189,066
2018 / 2017	109,228	149,290
2017 / 2016	96,600	15,952
Prior Years	33,827	37,989
Revolving Loans Amortized Cost Basis	0	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	673,561	769,102
Popular U.S. | Construction | Watch
Financing Receivable, Recorded Investment
2021 / 2020	0	8,451
2020 / 2019	15,050	0
2019 / 2018	21,978	0
2018 / 2017	23,511	37,015
2017 / 2016	42,072	0
Prior Years	1,972	2,065
Revolving Loans Amortized Cost Basis	0	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	104,583	47,531
Popular U.S. | Construction | Special Mention
Financing Receivable, Recorded Investment
2021 / 2020	0	0
2020 / 2019	0	0
2019 / 2018	0	0
2018 / 2017	0	3,089
2017 / 2016	0	0
Prior Years	13,623	30,083
Revolving Loans Amortized Cost Basis	0	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	13,623	33,172
Popular U.S. | Construction | Substandard
Financing Receivable, Recorded Investment
2021 / 2020	0	0
2020 / 2019	0	0
2019 / 2018	0	20,655
2018 / 2017	24,029	9,372
2017 / 2016	0	7,560
Prior Years	9,786	0
Revolving Loans Amortized Cost Basis	0	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	33,815	37,587
Popular U.S. | Construction | Pass
Financing Receivable, Recorded Investment
2021 / 2020	54,106	79,489
2020 / 2019	131,733	288,865
2019 / 2018	211,039	168,411
2018 / 2017	61,688	99,814
2017 / 2016	54,528	8,392
Prior Years	8,446	5,841
Revolving Loans Amortized Cost Basis	0	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	521,540	650,812
Popular U.S. | Mortgages
Financing Receivable, Recorded Investment
2021 / 2020	262,684	356,868
2020 / 2019	285,979	275,289
2019 / 2018	234,291	104,381
2018 / 2017	70,709	9,337
2017 / 2016	7,275	9,858
Prior Years	303,165	364,804
Revolving Loans Amortized Cost Basis	0	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	1,164,103	1,120,537
Popular U.S. | Mortgages | Substandard
Financing Receivable, Recorded Investment
2021 / 2020	0	29
2020 / 2019	476	0
2019 / 2018	2,427	1,221
2018 / 2017	786	0
2017 / 2016	0	328
Prior Years	10,846	13,287
Revolving Loans Amortized Cost Basis	0	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	14,535	14,865
Popular U.S. | Mortgages | Pass
Financing Receivable, Recorded Investment
2021 / 2020	262,684	356,839
2020 / 2019	285,503	275,289
2019 / 2018	231,864	103,160
2018 / 2017	69,923	9,337
2017 / 2016	7,275	9,530
Prior Years	292,319	351,517
Revolving Loans Amortized Cost Basis	0	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	1,149,568	1,105,672
Popular U.S. | Commercial | Commercial multi-family
Financing Receivable, Recorded Investment
2021 / 2020	215,272	330,773
2020 / 2019	304,135	354,523
2019 / 2018	369,464	229,943
2018 / 2017	221,142	161,616
2017 / 2016	105,471	243,219
Prior Years	508,515	420,788
Revolving Loans Amortized Cost Basis	7,680	2,849
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	1,731,679	1,743,711
Popular U.S. | Commercial | Commercial multi-family | Watch
Financing Receivable, Recorded Investment
2021 / 2020	0	1,643
2020 / 2019	41,564	16,787
2019 / 2018	33,750	39,980
2018 / 2017	46,123	39,713
2017 / 2016	47,791	52,989
Prior Years	39,089	61,369
Revolving Loans Amortized Cost Basis	0	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	208,317	212,481
Popular U.S. | Commercial | Commercial multi-family | Special Mention
Financing Receivable, Recorded Investment
2021 / 2020	0	3,122
2020 / 2019	0	30,708
2019 / 2018	11,200	4,380
2018 / 2017	16,395	19,593
2017 / 2016	11,131	37,745
Prior Years	53,961	20,463
Revolving Loans Amortized Cost Basis	0	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	92,687	116,011
Popular U.S. | Commercial | Commercial multi-family | Substandard
Financing Receivable, Recorded Investment
2021 / 2020	0	0
2020 / 2019	15,500	17,376
2019 / 2018	86,857	21,771
2018 / 2017	12,812	1,755
2017 / 2016	0	20,085
Prior Years	31,028	6,247
Revolving Loans Amortized Cost Basis	0	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	146,197	67,234
Popular U.S. | Commercial | Commercial multi-family | Pass
Financing Receivable, Recorded Investment
2021 / 2020	215,272	326,008
2020 / 2019	247,071	289,652
2019 / 2018	237,657	163,812
2018 / 2017	145,812	100,555
2017 / 2016	46,549	132,400
Prior Years	384,437	332,709
Revolving Loans Amortized Cost Basis	7,680	2,849
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	1,284,478	1,347,985
Popular U.S. | Commercial | CRE non-owner occupied
Financing Receivable, Recorded Investment
2021 / 2020	238,559	408,514
2020 / 2019	381,569	279,183
2019 / 2018	210,030	352,684
2018 / 2017	298,999	317,750
2017 / 2016	315,703	302,350
Prior Years	583,955	326,273
Revolving Loans Amortized Cost Basis	8,274	7,056
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	2,037,089	1,993,810
Popular U.S. | Commercial | CRE non-owner occupied | Watch
Financing Receivable, Recorded Investment
2021 / 2020	2,228	10,057
2020 / 2019	9,122	23,877
2019 / 2018	35,254	76,629
2018 / 2017	58,053	56,112
2017 / 2016	41,320	49,166
Prior Years	133,780	62,766
Revolving Loans Amortized Cost Basis	980	1,055
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	280,737	279,662
Popular U.S. | Commercial | CRE non-owner occupied | Special Mention
Financing Receivable, Recorded Investment
2021 / 2020	0	0
2020 / 2019	0	4,760
2019 / 2018	3,226	15,304
2018 / 2017	7,068	14,623
2017 / 2016	8,317	70,224
Prior Years	15,904	20,028
Revolving Loans Amortized Cost Basis	0	350
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	34,515	125,289
Popular U.S. | Commercial | CRE non-owner occupied | Substandard
Financing Receivable, Recorded Investment
2021 / 2020	0	771
2020 / 2019	760	18,642
2019 / 2018	6,435	36,495
2018 / 2017	14,626	11,007
2017 / 2016	11,521	40,528
Prior Years	74,887	28,984
Revolving Loans Amortized Cost Basis	0	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	108,229	136,427
Popular U.S. | Commercial | CRE non-owner occupied | Pass
Financing Receivable, Recorded Investment
2021 / 2020	236,331	397,686
2020 / 2019	371,687	231,904
2019 / 2018	165,115	224,256
2018 / 2017	219,252	236,008
2017 / 2016	254,545	142,432
Prior Years	359,384	214,495
Revolving Loans Amortized Cost Basis	7,294	5,651
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	1,613,608	1,452,432
Popular U.S. | Commercial | CRE owner occupied
Financing Receivable, Recorded Investment
2021 / 2020	71,443	49,077
2020 / 2019	47,323	56,902
2019 / 2018	49,113	57,945
2018 / 2017	35,114	32,821
2017 / 2016	28,194	36,333
Prior Years	106,437	106,619
Revolving Loans Amortized Cost Basis	7,950	4,683
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	345,574	344,380
Popular U.S. | Commercial | CRE owner occupied | Watch
Financing Receivable, Recorded Investment
2021 / 2020	0	393
2020 / 2019	241	8,266
2019 / 2018	7,876	7,941
2018 / 2017	8,207	4,060
2017 / 2016	1,074	16,689
Prior Years	12,285	16,108
Revolving Loans Amortized Cost Basis	4,222	4,222
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	33,905	57,679
Popular U.S. | Commercial | CRE owner occupied | Special Mention
Financing Receivable, Recorded Investment
2021 / 2020	0	0
2020 / 2019	0	0
2019 / 2018	0	192
2018 / 2017	0	0
2017 / 2016	0	0
Prior Years	2,435	1,467
Revolving Loans Amortized Cost Basis	0	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	2,435	1,659
Popular U.S. | Commercial | CRE owner occupied | Substandard
Financing Receivable, Recorded Investment
2021 / 2020	0	0
2020 / 2019	0	1,152
2019 / 2018	1,158	2,361
2018 / 2017	2,896	0
2017 / 2016	0	1,348
Prior Years	21,030	20,305
Revolving Loans Amortized Cost Basis	0	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	25,084	25,166
Popular U.S. | Commercial | CRE owner occupied | Pass
Financing Receivable, Recorded Investment
2021 / 2020	71,443	48,684
2020 / 2019	47,082	47,484
2019 / 2018	40,079	47,451
2018 / 2017	24,011	28,761
2017 / 2016	27,120	18,296
Prior Years	70,687	68,739
Revolving Loans Amortized Cost Basis	3,728	461
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	284,150	259,876
Popular U.S. | Commercial | Commercial and Industrial
Financing Receivable, Recorded Investment
2021 / 2020	202,710	442,560
2020 / 2019	333,597	205,499
2019 / 2018	185,572	198,279
2018 / 2017	193,930	138,248
2017 / 2016	124,440	129,765
Prior Years	365,691	320,070
Revolving Loans Amortized Cost Basis	144,696	110,372
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	1,550,636	1,544,793
Popular U.S. | Commercial | Commercial and Industrial | Watch
Financing Receivable, Recorded Investment
2021 / 2020	1,854	16,126
2020 / 2019	4,723	1,973
2019 / 2018	1,339	30
2018 / 2017	0	3,621
2017 / 2016	6	1,196
Prior Years	6,684	8,488
Revolving Loans Amortized Cost Basis	6,974	3,972
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	21,580	35,406
Popular U.S. | Commercial | Commercial and Industrial | Special Mention
Financing Receivable, Recorded Investment
2021 / 2020	2,415	14,056
2020 / 2019	8,473	0
2019 / 2018	0	0
2018 / 2017	0	1,634
2017 / 2016	78	4,807
Prior Years	0	4,756
Revolving Loans Amortized Cost Basis	8,229	1,637
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	19,195	26,890
Popular U.S. | Commercial | Commercial and Industrial | Substandard
Financing Receivable, Recorded Investment
2021 / 2020	516	2,029
2020 / 2019	69	6,568
2019 / 2018	4,614	0
2018 / 2017	0	0
2017 / 2016	0	0
Prior Years	1,298	5,980
Revolving Loans Amortized Cost Basis	254	2,394
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	6,751	16,971
Popular U.S. | Commercial | Commercial and Industrial | Pass
Financing Receivable, Recorded Investment
2021 / 2020	197,925	410,349
2020 / 2019	320,332	196,958
2019 / 2018	179,619	198,249
2018 / 2017	193,930	132,993
2017 / 2016	124,356	123,762
Prior Years	357,709	300,846
Revolving Loans Amortized Cost Basis	129,239	102,369
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	1,503,110	1,465,526
Popular U.S. | Consumer | Credit card
Financing Receivable, Recorded Investment
2021 / 2020	0	0
2020 / 2019	0	0
2019 / 2018	0	0
2018 / 2017	0	0
2017 / 2016	0	0
Prior Years	0	0
Revolving Loans Amortized Cost Basis	26	31
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	26	31
Popular U.S. | Consumer | Credit card | Pass
Financing Receivable, Recorded Investment
2021 / 2020	0	0
2020 / 2019	0	0
2019 / 2018	0	0
2018 / 2017	0	0
2017 / 2016	0	0
Prior Years	0	0
Revolving Loans Amortized Cost Basis	26	31
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	26	31
Popular U.S. | Consumer | Home equity lines of credit
Financing Receivable, Recorded Investment
2021 / 2020	0	0
2020 / 2019	0	0
2019 / 2018	0	0
2018 / 2017	0	0
2017 / 2016	0	0
Prior Years	15,923	12,175
Revolving Loans Amortized Cost Basis	38,657	39,366
Revolving Loans Converted to Term Loans Amortized Cost Basis	25,169	43,030
Loans held in portfolio	79,749	94,571
Popular U.S. | Consumer | Home equity lines of credit | Substandard
Financing Receivable, Recorded Investment
2021 / 2020	0	0
2020 / 2019	0	0
2019 / 2018	0	0
2018 / 2017	0	0
2017 / 2016	0	0
Prior Years	3,319	112
Revolving Loans Amortized Cost Basis	0	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	902	357
Loans held in portfolio	4,221	469
Popular U.S. | Consumer | Home equity lines of credit | Loss
Financing Receivable, Recorded Investment
2021 / 2020	0	0
2020 / 2019	0	0
2019 / 2018	0	0
2018 / 2017	0	0
2017 / 2016	0	0
Prior Years	265	156
Revolving Loans Amortized Cost Basis	0	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	1,455	6,867
Loans held in portfolio	1,720	7,023
Popular U.S. | Consumer | Home equity lines of credit | Pass
Financing Receivable, Recorded Investment
2021 / 2020	0	0
2020 / 2019	0	0
2019 / 2018	0	0
2018 / 2017	0	0
2017 / 2016	0	0
Prior Years	12,339	11,907
Revolving Loans Amortized Cost Basis	38,657	39,366
Revolving Loans Converted to Term Loans Amortized Cost Basis	22,812	35,806
Loans held in portfolio	73,808	87,079
Popular U.S. | Consumer | Personal loans
Financing Receivable, Recorded Investment
2021 / 2020	12,044	40,622
2020 / 2019	23,683	110,407
2019 / 2018	57,214	27,921
2018 / 2017	10,018	9,709
2017 / 2016	4,131	1,879
Prior Years	6,254	8,506
Revolving Loans Amortized Cost Basis	134	194
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	113,478	199,238
Popular U.S. | Consumer | Personal loans | Substandard
Financing Receivable, Recorded Investment
2021 / 2020	0	83
2020 / 2019	139	784
2019 / 2018	288	165
2018 / 2017	48	74
2017 / 2016	19	18
Prior Years	177	6
Revolving Loans Amortized Cost Basis	0	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	671	1,130
Popular U.S. | Consumer | Personal loans | Loss
Financing Receivable, Recorded Investment
2021 / 2020	0	0
2020 / 2019	0	17
2019 / 2018	26	63
2018 / 2017	28	12
2017 / 2016	4	6
Prior Years	19	244
Revolving Loans Amortized Cost Basis	0	2
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	77	344
Popular U.S. | Consumer | Personal loans | Pass
Financing Receivable, Recorded Investment
2021 / 2020	12,044	40,539
2020 / 2019	23,544	109,606
2019 / 2018	56,900	27,693
2018 / 2017	9,942	9,623
2017 / 2016	4,108	1,855
Prior Years	6,058	8,256
Revolving Loans Amortized Cost Basis	134	192
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	112,730	197,764
Popular U.S. | Consumer | Other
Financing Receivable, Recorded Investment
2021 / 2020	0	0
2020 / 2019	0	0
2019 / 2018	0	0
2018 / 2017	0	0
2017 / 2016	0	0
Prior Years	0	0
Revolving Loans Amortized Cost Basis	3,796	1,743
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	3,796	1,743
Popular U.S. | Consumer | Other | Substandard
Financing Receivable, Recorded Investment
2021 / 2020		0
2020 / 2019		0
2019 / 2018		0
2018 / 2017		0
2017 / 2016		0
Prior Years		0
Revolving Loans Amortized Cost Basis		20
Revolving Loans Converted to Term Loans Amortized Cost Basis		0
Loans held in portfolio		20
Popular U.S. | Consumer | Other | Pass
Financing Receivable, Recorded Investment
2021 / 2020	0	0
2020 / 2019	0	0
2019 / 2018	0	0
2018 / 2017	0	0
2017 / 2016	0	0
Prior Years	0	0
Revolving Loans Amortized Cost Basis	3,796	1,723
Revolving Loans Converted to Term Loans Amortized Cost Basis	0	0
Loans held in portfolio	$ 3,796	$ 1,723