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Goodwill and other intangible assets - Additional Information (Details) - USD ($)
3 Months Ended 7 Months Ended 9 Months Ended
Sep. 30, 2021
Sep. 30, 2020
Jul. 31, 2021
Sep. 30, 2021
Sep. 30, 2020
Dec. 31, 2020
Jul. 31, 2020
Goodwill and other intangible assets              
Amortization Of Intangible Assets $ 783,000 $ 1,076,000   $ 3,089,000 $ 5,345,000    
Identifiable intangible assets 6,100,000     6,100,000   $ 6,100,000  
Changes in the carrying amount of goodwill $ 0 $ 0   $ 0 $ 0    
Goodwill impairment charge     $ 0        
Discounted cash flow approach | Minimum              
Goodwill and other intangible assets              
Cost of equity discount rate 11.34%     11.34%      
Discounted cash flow approach | Maximum              
Goodwill and other intangible assets              
Cost of equity discount rate 15.13%     15.13%      
Customer relationship              
Goodwill and other intangible assets              
Amortization Of Intangible Assets       $ 14,900,000      
Finite-Lived Customer Relationships, Gross $ 11,679,000     11,679,000   $ 26,397,000  
Customer relationship | Credit card portfolio acquisition              
Goodwill and other intangible assets              
Amortization Of Intangible Assets       $ 14,200,000      
Banco Popular de Puerto Rico              
Goodwill and other intangible assets              
Step 1 Fair Value Excess Over Carrying Amount     $ 1,500,000,000       $ 282,000,000
Percentage excess of fair value of reporting unit over equity value     50.00%       9.00%
Popular U.S.              
Goodwill and other intangible assets              
Step 1 Fair Value Excess Over Carrying Amount     $ 412,000,000       $ 215,000,000
Percentage excess of fair value of reporting unit over equity value     24.00%       13.00%
Banco Popular de Puerto Rico and Popular Bank              
Goodwill and other intangible assets              
Percentage Of Goodwill     91.00%