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Transfers of financial assets and servicing assets - Changes in MSRs measured using the fair value method (Details) - USD ($)
$ in Thousands
9 Months Ended
Sep. 30, 2021
Sep. 30, 2020
Transfers and Servicing of Financial Assets    
Fair value at beginning of period $ 118,395 $ 150,906
Additions 9,888 6,006
Changes due to payments of loans (11,873) (8,427)
Reduction due to loan repurchases (1,047) (9,679)
Changes in fair value due to changes in valuation model inputs or assumptions 1,214 (15,278)
Other disposals (10) 24
Fair value at end of period $ 116,567 $ 123,552