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Allowance for credit losses - Troubled debt restructurings loan count by type of modification (Details) - loans
3 Months Ended
Mar. 31, 2021
Mar. 31, 2020
Financing Receivable    
Loan count 587 466
Mortgages    
Financing Receivable    
Loan count 408 175
Commercial | Commercial multi-family    
Financing Receivable    
Loan count 1  
Commercial | CRE non-owner occupied    
Financing Receivable    
Loan count 9 1
Commercial | CRE owner occupied    
Financing Receivable    
Loan count 22 6
Commercial | Commercial and Industrial    
Financing Receivable    
Loan count 8 13
Consumer | Credit cards    
Financing Receivable    
Loan count 66 161
Consumer | Home equity lines of credit    
Financing Receivable    
Loan count 1 1
Consumer | Personal loans    
Financing Receivable    
Loan count 64 102
Consumer | Auto Loan    
Financing Receivable    
Loan count 3 3
Consumer | Other    
Financing Receivable    
Loan count 4 1
Leasing    
Financing Receivable    
Loan count 1 3
Reduction in interest rate    
Financing Receivable    
Loan count 127 252
Reduction in interest rate | Mortgages    
Financing Receivable    
Loan count 8 2
Reduction in interest rate | Commercial | Commercial multi-family    
Financing Receivable    
Loan count 0  
Reduction in interest rate | Commercial | CRE non-owner occupied    
Financing Receivable    
Loan count 0 0
Reduction in interest rate | Commercial | CRE owner occupied    
Financing Receivable    
Loan count 2 0
Reduction in interest rate | Commercial | Commercial and Industrial    
Financing Receivable    
Loan count 0 1
Reduction in interest rate | Consumer | Credit cards    
Financing Receivable    
Loan count 52 148
Reduction in interest rate | Consumer | Home equity lines of credit    
Financing Receivable    
Loan count 0 0
Reduction in interest rate | Consumer | Personal loans    
Financing Receivable    
Loan count 61 100
Reduction in interest rate | Consumer | Auto Loan    
Financing Receivable    
Loan count 0 0
Reduction in interest rate | Consumer | Other    
Financing Receivable    
Loan count 4 1
Reduction in interest rate | Leasing    
Financing Receivable    
Loan count 0 0
Extension of maturity date    
Financing Receivable    
Loan count 81 46
Extension of maturity date | Mortgages    
Financing Receivable    
Loan count 40 26
Extension of maturity date | Commercial | Commercial multi-family    
Financing Receivable    
Loan count 1  
Extension of maturity date | Commercial | CRE non-owner occupied    
Financing Receivable    
Loan count 9 1
Extension of maturity date | Commercial | CRE owner occupied    
Financing Receivable    
Loan count 20 6
Extension of maturity date | Commercial | Commercial and Industrial    
Financing Receivable    
Loan count 8 11
Extension of maturity date | Consumer | Credit cards    
Financing Receivable    
Loan count 0 0
Extension of maturity date | Consumer | Home equity lines of credit    
Financing Receivable    
Loan count 0 0
Extension of maturity date | Consumer | Personal loans    
Financing Receivable    
Loan count 2 1
Extension of maturity date | Consumer | Auto Loan    
Financing Receivable    
Loan count 1 1
Extension of maturity date | Consumer | Other    
Financing Receivable    
Loan count 0 0
Extension of maturity date | Leasing    
Financing Receivable    
Loan count 0 0
Combination of reduction in interest rate and extension of maturity date    
Financing Receivable    
Loan count 365 153
Combination of reduction in interest rate and extension of maturity date | Mortgages    
Financing Receivable    
Loan count 360 147
Combination of reduction in interest rate and extension of maturity date | Commercial | Commercial multi-family    
Financing Receivable    
Loan count 0  
Combination of reduction in interest rate and extension of maturity date | Commercial | CRE non-owner occupied    
Financing Receivable    
Loan count 0 0
Combination of reduction in interest rate and extension of maturity date | Commercial | CRE owner occupied    
Financing Receivable    
Loan count 0 0
Combination of reduction in interest rate and extension of maturity date | Commercial | Commercial and Industrial    
Financing Receivable    
Loan count 0 0
Combination of reduction in interest rate and extension of maturity date | Consumer | Credit cards    
Financing Receivable    
Loan count 0 0
Combination of reduction in interest rate and extension of maturity date | Consumer | Home equity lines of credit    
Financing Receivable    
Loan count 1 1
Combination of reduction in interest rate and extension of maturity date | Consumer | Personal loans    
Financing Receivable    
Loan count 1 0
Combination of reduction in interest rate and extension of maturity date | Consumer | Auto Loan    
Financing Receivable    
Loan count 2 2
Combination of reduction in interest rate and extension of maturity date | Consumer | Other    
Financing Receivable    
Loan count 0 0
Combination of reduction in interest rate and extension of maturity date | Leasing    
Financing Receivable    
Loan count 1 3
Other    
Financing Receivable    
Loan count 14 15
Other | Mortgages    
Financing Receivable    
Loan count 0 0
Other | Commercial | Commercial multi-family    
Financing Receivable    
Loan count 0  
Other | Commercial | CRE non-owner occupied    
Financing Receivable    
Loan count 0 0
Other | Commercial | CRE owner occupied    
Financing Receivable    
Loan count 0 0
Other | Commercial | Commercial and Industrial    
Financing Receivable    
Loan count 0 1
Other | Consumer | Credit cards    
Financing Receivable    
Loan count 14 13
Other | Consumer | Home equity lines of credit    
Financing Receivable    
Loan count 0 0
Other | Consumer | Personal loans    
Financing Receivable    
Loan count 0 1
Other | Consumer | Auto Loan    
Financing Receivable    
Loan count 0 0
Other | Consumer | Other    
Financing Receivable    
Loan count 0 0
Other | Leasing    
Financing Receivable    
Loan count 0 0