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Income taxes - Additional Information (Details) - USD ($)
3 Months Ended 12 Months Ended
Mar. 31, 2021
Mar. 31, 2020
Dec. 31, 2020
Income Taxes      
Valuation allowance $ 533,654,000   $ 520,096,000
Net deferred tax assets (net of valuation allowance) 804,148,000   851,592,000
Net deferred tax asset 803,282,000   850,695,000
Unrecognized Tax Benefits Interest On Income Taxes Accrued 5,200,000   4,800,000
Income Tax Examination Penalties Accrued 0    
Unrecognized Tax Benefits That Would Impact Effective Tax Rate 10,500,000   10,200,000
Significant Change In Unrecognized Tax Benefits Is Reasonably Possible Amount Of Unrecorded Benefit 13,900,000    
Recognized Tax Benefits Current Interest On Income Taxes Accrued 364,000   854,000
Income tax expense 76,831,000 $ 3,097,000  
Other assets      
Income Taxes      
Net deferred tax assets (net of valuation allowance) 800,000,000   900,000,000
Other liabilities      
Income Taxes      
Net deferred tax liabilities 866,000   897,000
Popular, Inc Holding Co      
Income Taxes      
Valuation allowance 119,000,000    
PR      
Income Taxes      
Valuation allowance 118,575,000   112,871,000
Net deferred tax assets (net of valuation allowance) 522,000,000    
Net deferred tax asset $ 522,051,000   549,290,000
Corporate tax rate 38.00% 38.00%  
Income tax expense $ 76,831,000 $ 3,097,000  
US      
Income Taxes      
Valuation allowance 415,079,000   407,225,000
Net deferred tax assets (net of valuation allowance) 281,000,000    
Deferred Tax Assets 696,000,000    
Net deferred tax asset $ 281,231,000   $ 301,405,000