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Goodwill and other intangible assets - Additional Information (Details) - USD ($)
7 Months Ended 12 Months Ended
Jul. 31, 2020
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Jul. 31, 2019
Goodwill and other intangible assets          
Amortization Of Intangible Assets   $ 6,397,000 $ 9,370,000 $ 9,326,000  
Changes in the carrying amount of goodwill   0 0    
Goodwill impairment charge $ 0        
Westernbank FDIC assisted transaction          
Goodwill and other intangible assets          
Finite-Lived Core Deposits, Gross   24,400,000      
FDIC Assisted Partial Acquisition Of Doral Bank          
Goodwill and other intangible assets          
Finite-Lived Customer Relationships, Gross   $ 16,300,000      
Credit card portfolio acquisition          
Goodwill and other intangible assets          
Finite-Lived Customer Relationships, Gross     9,600,000    
Discounted cash flow approach | Minimum          
Goodwill and other intangible assets          
Cost of equity discount rate   10.72%      
Discounted cash flow approach | Maximum          
Goodwill and other intangible assets          
Cost of equity discount rate   15.13%      
Trademarks | E-Loan          
Goodwill and other intangible assets          
Identifiable intangible assets   $ 6,100,000 $ 6,100,000    
Banco Popular de Puerto Rico          
Goodwill and other intangible assets          
Step 1 Fair Value Excess Over Carrying Amount $ 282,000,000       $ 1,200,000,000
Percentage excess of fair value of reporting unit over equity value 9.00%       37.00%
Popular U.S.          
Goodwill and other intangible assets          
Step 1 Fair Value Excess Over Carrying Amount $ 215,000,000       $ 338,000,000
Percentage excess of fair value of reporting unit over equity value 13.00%       21.00%
Banco Popular de Puerto Rico and Popular Bank          
Goodwill and other intangible assets          
Percentage Of Goodwill 91.00%