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Condensed Consolidating Statement of Operations (Details) - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
INTEREST AND DIVIDEND INCOME:    
Dividend income from subsidiaries $ 0 $ 0
Loans 450,446 447,713
Money market investments 12,000 29,220
Investment securities 87,912 81,036
Total interest and dividend income 550,358 557,969
INTEREST EXPENSE:    
Deposits 62,101 70,826
Short-term borrowings 1,048 1,600
Long-term debt 14,114 14,580
Total interest expense 77,263 87,006
Net interest income 473,095 470,963
Provision for credit losses - loan portfolios 188,995 41,825
Provision for credit losses - Investment securities 736 0
Net interest income after provision for credit losses 283,364 429,138
Mortgage banking activities 6,420 9,926
Net (loss) gain, including impairment on equity securities (2,728) 1,433
Net profit on trading account debt securities 491 260
Net gain on sale of loans, including valuation adjustments on loans held-for-sale 957 0
Adjustments To Indemnity Reserves On Loans Sold (4,793) (93)
Other operating income 19,864 21,906
Total non-interest income 126,643 136,430
Operating expenses:    
Personnel costs 146,831 143,117
Net occupancy expenses 25,158 23,537
Equipment expenses 21,605 19,705
Other taxes 13,681 11,662
Professional fees 101,071 87,466
Communications 5,954 5,849
Business promotion 14,197 14,674
FDIC deposit insurance 5,080 4,806
Other real estate owned (O R E O) expenses 2,479 2,677
Other operating expenses 34,079 31,615
Amortization of intangibles 2,473 2,312
Total opearating expense 372,608 347,420
Income (loss) before income taxes and equity in undistributed earnings of subsidiaries 37,399 218,148
Income tax expense 3,097 50,223
Income (loss) before equity in undistributed earnings of subdidiaries 34,302 167,925
Equity in undistributed earnings (losses) of subsidiaries 0 0
Net income 34,302 167,925
Comprehensive income (loss), net of tax 414,863 271,920
Service charges on deposit accounts    
INTEREST EXPENSE:    
Revenue from contract with customer 41,659 38,691
Other services    
INTEREST EXPENSE:    
Revenue from contract with customer 64,773 64,307
Elimination    
INTEREST AND DIVIDEND INCOME:    
Dividend income from subsidiaries (580,000) (202,300)
Loans 0 0
Money market investments (1,197) (1,173)
Investment securities 0 0
Total interest and dividend income (581,197) (203,473)
INTEREST EXPENSE:    
Deposits (1,197) (1,173)
Short-term borrowings 0 0
Long-term debt 0 0
Total interest expense (1,197) (1,173)
Net interest income (580,000) (202,300)
Provision for credit losses - loan portfolios 0 0
Provision for credit losses - Investment securities 0  
Net interest income after provision for credit losses (580,000) (202,300)
Mortgage banking activities 0 0
Net (loss) gain, including impairment on equity securities 81 (13)
Net profit on trading account debt securities 0 0
Net gain on sale of loans, including valuation adjustments on loans held-for-sale 0  
Adjustments To Indemnity Reserves On Loans Sold 0 0
Other operating income (6) (11)
Total non-interest income (51) (124)
Operating expenses:    
Personnel costs 0 0
Net occupancy expenses 0 (45)
Equipment expenses 0 0
Other taxes 0 0
Professional fees (126) (100)
Communications 0 0
Business promotion 0 0
FDIC deposit insurance 0 0
Other real estate owned (O R E O) expenses 0 0
Other operating expenses (697) (571)
Amortization of intangibles 0 0
Total opearating expense (823) (716)
Income (loss) before income taxes and equity in undistributed earnings of subsidiaries (579,228) (201,708)
Income tax expense 269 218
Income (loss) before equity in undistributed earnings of subdidiaries (579,497) (201,926)
Equity in undistributed earnings (losses) of subsidiaries 582,746 17,735
Net income 3,249 (184,191)
Comprehensive income (loss), net of tax (409,885) (306,872)
Elimination | Service charges on deposit accounts    
INTEREST EXPENSE:    
Revenue from contract with customer 0 0
Elimination | Other services    
INTEREST EXPENSE:    
Revenue from contract with customer (126) (100)
Popular, Inc. Holding Co.    
INTEREST AND DIVIDEND INCOME:    
Dividend income from subsidiaries 580,000 202,300
Loans 562 588
Money market investments 1,151 1,122
Investment securities 158 154
Total interest and dividend income 581,871 204,164
INTEREST EXPENSE:    
Deposits 0 0
Short-term borrowings 0 0
Long-term debt 9,632 9,632
Total interest expense 9,632 9,632
Net interest income 572,239 194,532
Provision for credit losses - loan portfolios 158 106
Provision for credit losses - Investment securities 0  
Net interest income after provision for credit losses 572,081 194,426
Mortgage banking activities 0 0
Net (loss) gain, including impairment on equity securities (1,543) 587
Net profit on trading account debt securities 0 0
Net gain on sale of loans, including valuation adjustments on loans held-for-sale 0  
Adjustments To Indemnity Reserves On Loans Sold 0 0
Other operating income 4,169 5,169
Total non-interest income 2,626 5,757
Operating expenses:    
Personnel costs 18,273 18,327
Net occupancy expenses 1,053 1,047
Equipment expenses 873 672
Other taxes 62 62
Professional fees 6,466 2,689
Communications 127 114
Business promotion 816 782
FDIC deposit insurance 0 0
Other real estate owned (O R E O) expenses 0 0
Other operating expenses (26,583) (21,339)
Amortization of intangibles 24 24
Total opearating expense 1,111 2,378
Income (loss) before income taxes and equity in undistributed earnings of subsidiaries 573,596 197,805
Income tax expense 0 0
Income (loss) before equity in undistributed earnings of subdidiaries 573,596 197,805
Equity in undistributed earnings (losses) of subsidiaries (539,294) (29,880)
Net income 34,302 167,925
Comprehensive income (loss), net of tax 414,863 271,920
Popular, Inc. Holding Co. | Service charges on deposit accounts    
INTEREST EXPENSE:    
Revenue from contract with customer 0 0
Popular, Inc. Holding Co. | Other services    
INTEREST EXPENSE:    
Revenue from contract with customer 0 1
PNA Holding Co.    
INTEREST AND DIVIDEND INCOME:    
Dividend income from subsidiaries 0 0
Loans 0 0
Money market investments 45 51
Investment securities 47 46
Total interest and dividend income 92 97
INTEREST EXPENSE:    
Deposits 0 0
Short-term borrowings 0 0
Long-term debt 1,557 1,557
Total interest expense 1,557 1,557
Net interest income (1,465) (1,460)
Provision for credit losses - loan portfolios 0 0
Provision for credit losses - Investment securities 0  
Net interest income after provision for credit losses (1,465) (1,460)
Mortgage banking activities 0 0
Net (loss) gain, including impairment on equity securities 0 0
Net profit on trading account debt securities 0 0
Net gain on sale of loans, including valuation adjustments on loans held-for-sale 0  
Adjustments To Indemnity Reserves On Loans Sold 0 0
Other operating income 0 (1,267)
Total non-interest income 0 (1,267)
Operating expenses:    
Personnel costs 0 0
Net occupancy expenses 0 0
Equipment expenses 1 1
Other taxes 1 0
Professional fees 30 27
Communications 0 0
Business promotion 0 0
FDIC deposit insurance 0 0
Other real estate owned (O R E O) expenses 0 0
Other operating expenses 13 13
Amortization of intangibles 0 0
Total opearating expense 45 41
Income (loss) before income taxes and equity in undistributed earnings of subsidiaries (1,510) (2,768)
Income tax expense (317) (581)
Income (loss) before equity in undistributed earnings of subdidiaries (1,193) (2,187)
Equity in undistributed earnings (losses) of subsidiaries (43,452) 12,145
Net income (44,645) 9,958
Comprehensive income (loss), net of tax (15,088) 28,018
PNA Holding Co. | Service charges on deposit accounts    
INTEREST EXPENSE:    
Revenue from contract with customer 0 0
PNA Holding Co. | Other services    
INTEREST EXPENSE:    
Revenue from contract with customer 0 0
All other subsidiaries and eliminations    
INTEREST AND DIVIDEND INCOME:    
Dividend income from subsidiaries 0 0
Loans 449,884 447,125
Money market investments 12,001 29,220
Investment securities 87,707 80,836
Total interest and dividend income 549,592 557,181
INTEREST EXPENSE:    
Deposits 63,298 71,999
Short-term borrowings 1,048 1,600
Long-term debt 2,925 3,391
Total interest expense 67,271 76,990
Net interest income 482,321 480,191
Provision for credit losses - loan portfolios 188,837 41,719
Provision for credit losses - Investment securities 736  
Net interest income after provision for credit losses 292,748 438,472
Mortgage banking activities 6,420 9,926
Net (loss) gain, including impairment on equity securities (1,266) 859
Net profit on trading account debt securities 491 260
Net gain on sale of loans, including valuation adjustments on loans held-for-sale 957  
Adjustments To Indemnity Reserves On Loans Sold (4,793) (93)
Other operating income 15,701 18,015
Total non-interest income 124,068 132,064
Operating expenses:    
Personnel costs 128,558 124,790
Net occupancy expenses 24,105 22,535
Equipment expenses 20,731 19,032
Other taxes 13,618 11,600
Professional fees 94,701 84,850
Communications 5,827 5,735
Business promotion 13,381 13,892
FDIC deposit insurance 5,080 4,806
Other real estate owned (O R E O) expenses 2,479 2,677
Other operating expenses 61,346 53,512
Amortization of intangibles 2,449 2,288
Total opearating expense 372,275 345,717
Income (loss) before income taxes and equity in undistributed earnings of subsidiaries 44,541 224,819
Income tax expense 3,145 50,586
Income (loss) before equity in undistributed earnings of subdidiaries 41,396 174,233
Equity in undistributed earnings (losses) of subsidiaries 0 0
Net income 41,396 174,233
Comprehensive income (loss), net of tax 424,973 278,854
All other subsidiaries and eliminations | Service charges on deposit accounts    
INTEREST EXPENSE:    
Revenue from contract with customer 41,659 38,691
All other subsidiaries and eliminations | Other services    
INTEREST EXPENSE:    
Revenue from contract with customer $ 64,899 $ 64,406