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Allowance for credit losses - Troubled debt restructurings loan count by type of modification (Details) - loans
3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Financing Receivable    
Reduction In Interest Rate 252 286
Extension of Maturity Date 46 64
Combination Interest Rate Reduction Maturity Date Extension 153 162
Other Modifications 15 66
Mortgages    
Financing Receivable    
Reduction In Interest Rate 2 6
Extension of Maturity Date 26 27
Combination Interest Rate Reduction Maturity Date Extension 147 157
Other Modifications 0 0
Commercial | CRE non-owner occupied    
Financing Receivable    
Reduction In Interest Rate 0 0
Extension of Maturity Date 1 1
Combination Interest Rate Reduction Maturity Date Extension 0 0
Other Modifications 0 0
Commercial | CRE owner occupied    
Financing Receivable    
Reduction In Interest Rate 0 0
Extension of Maturity Date 6 10
Combination Interest Rate Reduction Maturity Date Extension 0 0
Other Modifications 0 0
Commercial | Commercial and Industrial    
Financing Receivable    
Reduction In Interest Rate 1 0
Extension of Maturity Date 11 16
Combination Interest Rate Reduction Maturity Date Extension 0 0
Other Modifications 1 0
Consumer | Credit cards    
Financing Receivable    
Reduction In Interest Rate 148 122
Extension of Maturity Date 0 0
Combination Interest Rate Reduction Maturity Date Extension 0 1
Other Modifications 13 66
Consumer | Home equity lines of credit    
Financing Receivable    
Reduction In Interest Rate 0 0
Extension of Maturity Date 0 6
Combination Interest Rate Reduction Maturity Date Extension 1 4
Other Modifications 0 0
Consumer | Personal loans    
Financing Receivable    
Reduction In Interest Rate 100 152
Extension of Maturity Date 1 2
Combination Interest Rate Reduction Maturity Date Extension 0 0
Other Modifications 1 0
Consumer | Auto Loan    
Financing Receivable    
Reduction In Interest Rate 0 0
Extension of Maturity Date 1 2
Combination Interest Rate Reduction Maturity Date Extension 2 0
Other Modifications 0 0
Consumer | Other    
Financing Receivable    
Reduction In Interest Rate 1 6
Extension of Maturity Date 0 0
Combination Interest Rate Reduction Maturity Date Extension 0 0
Other Modifications 0 0
Leasing    
Financing Receivable    
Reduction In Interest Rate 0  
Extension of Maturity Date 0  
Combination Interest Rate Reduction Maturity Date Extension 3  
Other Modifications 0