EX-99.1 4 file002.htm PRESENTATION

L. Phillip Humann

Chairman and Chief Executive Officer

Goldman Sachs Financial Services CEO Conference

December 2005

1

 

This presentation contains forward-looking statements within the meaning of the Private Securities Litigation
Reform Act of 1995.  Such statements include, but are not limited to, statements about the benefits of the
merger between SunTrust Banks, Inc. (“SunTrust”) and National Commerce Financial Corporation (“NCF”),
including future financial and operating results, SunTrust’s plans, objectives, expectations and intentions and
other statements that are not historical facts.  Such statements are based upon the current beliefs and
expectations of SunTrust’s management and are subject to significant risks and uncertainties.  Actual results
may differ from those set forth in the forward-looking statements.  The following factors, among others, could
cause actual results to differ from those set forth in the forward-looking statements: the risk that the cost
savings and any revenue synergies from the merger may not be fully realized or may take longer to realize
than expected; disruption from the merger making it more difficult to maintain relationships with clients,
employees or suppliers; increased competition and its effects on pricing, spending, third-party relationships
and revenues; the risk of new and changing regulation in the U.S. and internationally.  Additional factors that
could cause SunTrust’s results to differ materially from those described in the forward-looking statements
can be found SunTrust’s 2004 Annual Report on Form 10-K, and in the Quarterly Reports on Form 10-Q and
10-Q/A of SunTrust and NCF filed with the Securities and Exchange Commission and available at the
Securities and Exchange Commission’s internet site (http://www.sec.gov).  The forward-looking statements
in this presentation speak only as of the date of the filing, and SunTrust does not assume any obligation to
update the forward-looking statements or to update the reasons why actual results could differ from those
contained in the forward-looking statements.

This presentation includes some non-GAAP measures to describe SunTrust’s performance.  The
reconciliation of those measures to GAAP measures can be found in in the appendix of this presentation, as
well as in SunTrust’s earnings press release, which can be found on SunTrust’s website in the news section
of the investor relations pages.

2

 

SunTrust Transformation

2005

1998/99

Focused on
efficiency,
ability to
deliver
common  
customer
experience

Implemented
series of
operational
initiatives and
common
systems
platform

Implemented sales
strategy referred to
as S
3 + E2 = Selling,
Serving, Sustaining
client relationships
through Excellence
in Execution

Placed highest
priority on sales,
cross LOB referrals
& client retention

Established high
performance
standards for LOBs
and geographic units

Introduced
new
geographic
structure and
operating
model

Aligned top
talent to key
leadership
positions

Intensified
local market,
client and
sales focus

Extended
footprint into
key growth
markets with
Crestar
merger

Collapsed 28
bank
charters

Streamlined
functional
organization

Implemented
new revenue
initiatives in
key
businesses

Created
process
efficiencies
and
consistency
in key
business
lines

Enhanced
Franchise

One
Bank

Take the
Lead

Profit
Acceleration

Sales Culture
Transformation

3

 

Operating Model Differentiation

LOBs design business and
product strategies with direct
feedback from the line

Geographic partners are
empowered to deliver services,
products and pricing to local
customers

Our specialty businesses that
are centrally managed effectively
use this same geographic power
in our footprint (e.g., mortgage)

Focused on delivering the whole
institution to customers on an
integrated basis

Key to SunTrust’s on-going
success

4

 

Independent research results through
2004:

Hold a #1 or #2 ranking for lead
relationships
among companies
with $5MM - $250MM in revenue in
80% of the Company’s geographic
markets

From 2000 to 2004 increased lead
relationships by 60%
in the middle
market commercial segment

Accelerated speed new products are
rolled out to market

Capital Markets fees up 79%

Wealth and Investment Management
fees up
41%

2005 LOB Accomplishments

Results1

Key Initiatives

Adopted sales
management process

and installed
new
technology
to support the
operating model

Sustain market share
gains
through our strategy
of relationship planning
and use of strategic
reviews for key client
segments

Implement Treasury
Management
product,
sales and service
enhancements

Commercial

¹ Includes only legacy SunTrust data for the first nine months of 2005 as compared to the first nine months of 2004

Loans                             +9%

Deposits                       +11%

Pre-Tax Contribution    +12%

5

 

2005 LOB Accomplishments

Drive the cross-sell of
Capital Markets products
to the Commercial and
Wealth & Investment
Management LOBs

Invest in Debt Capital
Markets product
capabilities
, both new
and existing

Focused initiative to
enhance risk adjusted
returns
of corporate
clients

Deliver ‘best in class’
credit   performance

Capital Markets Revenue cross-sold to the
Commercial and Wealth & Investment
Management LOB’s = $60MM, up $27MM
or
84%

Corporate Banking total new business
revenue up
19%

Increased product specialists

Debt Capital Markets Revenue = $229MM,
up $52MM or
30%

Corporate Banking’s twelve month trailing
RAROC has increased 1.7%

Non-accrual loans = $31.1MM, down
$32.2MM or 51%.
Represents 0.2% of total
loans

Criticized loans = $205.3MM, down
$93.8MM or 31%.
  Represents 1.3% of total
loans

Corporate and Investment Banking

Results1

Key Initiatives

¹ Includes only legacy SunTrust data for the first nine months of 2005 as compared to the first nine months of 2004

Loans                             +8%

Deposits                          -3%

Pre-Tax Contribution    +10%

6

 

2005 LOB Accomplishments

Rolled out and implemented
new client management
operating model
in Private
Wealth Management

Continue to ensure our
offerings of products and
services exceeds
those of
our
competitors

Implemented initiatives which
increased penetration into
existing STI client base

Integrated NCF and First
Mercantile into business units,
expanding opportunities for
cross selling

Institutional new trust business
up
56%

Capital Markets referral $ up
175%

Discretionary assets under
management increased
12%
9/30/05 over 9/30/04

Brokerage assets increased
20% 9/30/05 over 9/30/04

Personal Trust retention
improved by
14%

Results1

Wealth and Investment Management

Key Initiatives

¹ Includes only legacy SunTrust data for the first nine months of 2005 as compared to the first nine months of 2004  

Loans                            +13%

Deposits                        +20%

Pre-Tax Contribution     +22%

7

 

2005 LOB Accomplishments

Grow Market Share

Grow purchase originations
faster than peer average

Increased the size of the
mortgage
sales force

Opened 30 new offices to
expand national footprint to
157 total Retail offices and 17
total Wholesale offices

Strong emphasis on Mortgage
cross-sell
  program

Focused on home equity,
deposit, credit/debit card
and other consumer
products

Over $51 billion in total
applications, up
44% over the
same period in 2004

Nearly $31 billion in purchase
applications, up
49%

Over $32 billion in total closings,
up
46%

Over $19 billion in purchase
closings, up
51%

Key Initiatives

Results1

Total booked products up 69%, an
increase of 28,000 products
sold
over the same period in 2004

Mortgage

¹ Includes only legacy SunTrust data for the first nine months of 2005 as compared to the first nine months of 2004

Loans                            +30%

Deposits                        +17%

Pre-Tax Contribution     +10%

8

 

Enhanced our referral &
sales processes as well as
advertising to
drive more
sales opportunities
through the call center

2005 LOB Accomplishments

Streamline consumer
products
and increase the
focus on service quality at
branch locations

New personal checking accounts up
15%

Successful CD campaign helped drive
a
199% increase in new CD/IRA
accounts

Key Initiatives

Results1

1  Includes only legacy SunTrust data for the first nine months of 2005 as compared to the first nine months of 2004. New accounts include both legacy SunTrust and NCF

New business checking accounts up
55%

New business banking loan production
up
33%

Outstanding business banking
deposits up
16% and loans up 9%

New Direct Home Equity production
increased
29%

Improvements have increased speed
31%

New deposit account sales through
the call center up
61%

Check card sales through the call
center up
44%

Build a world class Home
Equity Business
and invest
in technology and process
improvements

Launch products and
initiatives to
enhance the
business banking
client
experience

Retail

Loans                            +10%

Deposits                          +7%

Pre-Tax Contribution     +18%

9

 

SunTrust Retail LOB Value Proposition

Delivery Scale/

Multiple Channels

Product Array

and Expertise

Ability to Serve

All Segments

True

Client Management

Personalized,

Quality Service

Decisions Close

to Customer

Deliver “Big Bank”
Capabilities

Local Decisions and
Responsiveness

with

10

 

Delivering The Perfect Client Experience

We have developed and instituted a common Branch Operating
Model
across all the markets we serve.

We have enhanced our product set for consumers and small
businesses through
new and streamlined product offerings.

We have created an efficient delivery system for growing our home
equity lending.

We have invested in channels including traditional branches, in-
store branches, online banking, ATMs and call centers.

We have focused on acquiring and developing top talent across
our retail banking franchise.

11

 

SunTrust’s Branch Operating Model

Key elements of the Branch Operating Model:

Profiling and needs based selling

Team rewards tied to sales, retention and balance sheet
growth

Clarity around roles and responsibilities

Sales coaching tools and daily results tracking

Consistent sales management discipline

Intense performance and talent management

12

 

Expanding Product Offerings

New personal and business checking line
up - including Free Checking

Simple to Buy and Simple to Sell

More value to the client

Helped increase new account sales
and decrease account attrition

Launched Visa Extras to enhance check
card sales and usage

Fastest sign up rate of any new
issuer

Introduced Fast Access small business line
of credit

Added convenience for small
businesses

Market and segment tailored offerings such
as NASCAR checking and Atlanta Falcons
pack

Example Product Enhancements/Additions Made In the Last Two Years

13

 

Technology and process improvements
have sped up delivery times by 31% and
helped drive home equity growth

Our focus is on quickly responding to all
consumer loan requests:

96% of loans and lines are decisioned
within 2 hours

93% of client communication occurs
within 1 hour

Cross LOB partnership with SunTrust
Mortgage is driving additional growth

Ramping up Home Equity production
through Mortgage Cross Sell Team &
Mortgage Loan Officers

Over 36 months we’ve experienced a 44%
reduction in the cost per booked loan

We’ve maintained consistent credit
underwriting guidelines during this growth

Growth & Efficiency In Consumer Lending

Total Home Equity Line Portfolio Growth

(3rd Quarter Average, Dollars in Millions)

14

 

Investing In Delivery Channels

New traditional and in-store
branches

- Opportunities for in footprint
expansion: recent
announcement to expand
presence in Charleston, SC

Branch renovation

Upgraded and personalized
ATMs

Redesigned, easier to navigate
SunTrust.com

SunTrust Online personal
banking customization

Expanded Business Banking
online functionality

Improved call center
capabilities for consumer and
small business clients

15

 

Enhancing Online Banking

Consumer Online Banking

Small Business Online Banking

Online banking capabilities designed for
small business clients

Differentiated authentication and access

Expanded corporate type cash
management capabilities

Tiered product offering allows us to meet
changing needs of business clients

Online Banking portal with personalized
stock quotes, news and weather

Added convenience and one-click easy
access for common transactions and
payments

Expanded planning tools and content

16

 

SunTrust continues to place an
emphasis on enhancing our branch
network, closing underperformers and
redeploying assets to high opportunity
growth markets

A highly analytical process for adding
and monitoring new branches includes:

Stack ranking opportunities across
the footprint

Investing in the right locations

Tracking performance versus
business plans

SunTrust is aggressively targeting the
in-store channel as a key strategy to:

Enhance customer convenience

Grow the client base

Increase existing customer sales

Reduce capital expenditures

          SunTrust is a major in-store banking player

330

Total

4

Other

South Carolina

12

BI-LO

North Carolina

22

Harris Teeter

Washington/Baltimore

43

Safeway

Primarily GA and FL

75

Wal-Mart

Georgia

78

Publix

TN, GA, VA, MS

96

Kroger

Locations

Current
Branches

SunTrust has in-store branches with four out of the top
five retailers (Wal-Mart, Kroger, Safeway, Publix) who
have in-store banking partners

Optimizing The Branch Network

17

 

Talent Management Is The Key To Success

Performance
Measurement and
Management

Branch Certification

PPI/Mystery Shopping

Edge$ell Daily Sales Tracking

Separate Personal and
Business product sales goals
at the branch level

Stack rank our Branch
Managers and Business
Bankers to identify top players
for future advancement

Top Player Retention

Management attention and
recognition of top performers

Career pathing and
progression

Address the quality of
managers

Move out underperformers

Provide training and career
development through
SunTrust University

Reward and Recognition
Programs

Sales and trip reward
programs

100% Club program

Link merit increases to stack
rankings

Cross-LOB referral programs

Tie incentive rewards to
sales production, retention
and balance sheet goals

18

 

Delivering The Perfect Client Experience

Product and
Service
Capabilities

Distribution
Channel
Investment

Talent Management

Operating
Model
Execution

Deliver “Big Bank”
Capabilities

Local Decisions and
Responsiveness

with

19

 

360 o Relationship Focus

Retail referred $2.7 billion in closed
Mortgages – up over 51%
1

Retail made 59,000 qualified referrals to
Wealth and Investment Management
1

Wealth and Investment Management
made 21,000 referrals to Retail 2

Commercial produced $3.1 million in
fees to Institutional Wealth and
Investment Management -  up 41%
2

Cross-LOB Referrals Driving Revenue Growth

1 STI legacy only vs September YTD last year

2 Includes NCF

Commercial generated $46 million in Capital Markets fees – up 74%2

Over 67,000 total products sold by Mortgage – up 69%1

CIB

Wlth

and

Invest.

Man.

Retail

Cmml

Mortgage

SunTrust

Customer

September 2005 YTD

20

 

Line of Business Goals for 2006

Leverage merger to capture market share

Grow branch network, emphasis on in-store
opportunities

Improve partnership between business banking
and other LOBs to ensure proper client segmentation,
enhance service and improve retention

Capitalize on opportunities
in legacy NCF footprint to
grow diversified commercial,
auto dealer, middle market
and institutional/government
segments

Make significant
investments in Treasury
Management products,
sales and service to
capture emerging
opportunities in the
payments business

GOALS

Continue to enhance
capital markets sales
into
Commercial and Wealth &
Investment Management client
base

Invest in developing new
and existing Debt Capital
Market product
capabilities

Aggressively expand and
retain
share of emerging wealth
segments

Integrate successful private
banking units into private wealth
management for a more
comprehensive approach

Integrate Alexander Key and
SunTrust Securities into SunTrust
Investment Services to
leverage
broker platform
and achieve
efficiencies

Partner with Retail to
improve
penetration

Continue to
strengthen
product offerings

and distribution
capabilities

21

 

Long Term Growth Initiatives

22

 

23

 

APPENDIX

24

 

1 Deposits = Consumer and Commercial Deposits

2 3Q 04 is reported on an estimated historical combined basis

Loan and Deposit Growth 1

($ in millions)

2

25

 

Average Loan Growth                               

Mortgages

RE Construction

                                

RE Equity

RE Commercial

Commercial

Business Credit Card

Consumer - Direct

Consumer - Indirect

Nonaccrual

Total Loans

2Q 2005

As Adjusted

      

($ in millions)

$1,497.6

553.3

618.3

(170.3)

971.0

10.4

236.0

121.3

14.1

$3,851.7

$26,752.9

8,962.4

12,030.3

13,042.3

31,630.7

213.1

4,937.0

9,058.5

339.5

$106,966.7

$28,250.5

9,515.7

12,648.6

12,872.0

32,601.7

223.5

5,173.0

9,179.8

353.6

$110,818.4

3Q 2005

22.4%

24.7%

20.6%

(5.2)%

12.3%

19.5%

19.1%

5.4%

16.6%

   14.4%

1 As a result of the NCF systems conversion on April 22, 2005, SunTrust presents consolidated average balances on an adjusted basis for both loans and deposits.  
The Company believes these adjusted measures provide a better comparison between reporting periods and are more indicative of true loan and deposit
fluctuations.  The adjustments represent reclassifications due to account mapping changes resulting from the systems conversion.

Adjusted

Growth

Adjusted

Sequential

Annualized

Growth Rate

5.6%

6.2%

5.1%

(1.3)%

3.1%

4.9%

4.8%

1.3%

4.2%

3.6%

Adjusted

Growth Rate

1

Driven by targeted sales initiatives

26

 

Average Consumer and Commercial Deposit Growth
                                

DDA

NOW

MMA

Savings

Consumer Time

Other Time

Total Consumer and
Commercial Deposits

2Q 2005

As Adjusted

      

($ in millions)

$196.7

(661.9)

621.4

(381.5)

862.8

373.7

$1,011.2

$24,324.7

17,515.0

25,678.3

6,246.6

11,556.5

7,743.4

$93,064.5

$24,521.4

16,853.1

26,299.7

5,865.1

12,419.3

8,117.1

$94,075.7

3Q 2005

3.2%

(15.1)%

9.7%

(24.4)%

29.9%

19.3%

4.3%

1 As a result of the NCF systems conversion on April 22, 2005, SunTrust presents consolidated average balances on an adjusted basis for both loans and deposits.  
The Company believes these adjusted measures provide a better comparison between reporting periods and are more indicative of true loan and deposit
fluctuations.  The adjustments represent reclassifications due to account mapping changes resulting from the systems conversion.

Adjusted

Growth

Adjusted

Sequential

Annualized

Growth Rate

0.8%

(3.8)%

2.4%

(6.1)%

7.5%

4.8%

1.1%

Adjusted

Growth Rate

1

Driven by targeted sales initiatives

27

 

Trust and Investment Mgmt.

Broker Dealer Revenue

Deposits and Other Fees

Other Noninterest Income

Noninterest Income

($ in millions)

$168,802

147,184

368,613

146,360

$830,959

$167,503

138,149

357,545

107,739

$770,936

$1,299

9,035

11,068

38,621

$60,023

3.1%

26.2%

12.4%

143.4%

31.1%

3Q 2005

Growth

2Q 2005

Sequential
Annualized
Growth Rate

0.8%

  6.5%

3.1%

35.8%

7.8%

Growth

Rate

2 Noninterest Income excludes securities (losses)/gains and net gain on sale of RCM assets.

1

2

1 Increase in other noninterest income mainly attributable to mortgage production income.

Total noninterest income increased 31% on a sequential annualized basis

Fee Income Growth

28

 

1 Based on estimated historical combined numbers

2 SunTrust presents total revenue excluding realized securities gains/losses (and the net gain on sale of RCM assets for 1Q 05);  the Company
believes total revenue without securities gains/losses and without the net gain on sale of RCM assets is more indicative of the Company's
performance because this isolates income that is primarily customer relationship and customer transaction driven

3 Expense growth excludes merger related expenses and amortization of intangibles (and impairment charge on Affordable Housing Properties
in 3Q 05)

Improvement in Operating Leverage

Expense Growth

Revenue Growth

Core Revenue Growth

6%

   flat

  7

2

Sequential Annualized Growth Trends

  5%

(4)

(2)

3

Concerted effort to improve operating leverage is paying off

1Q 05

4Q 04

  6%

   4

   10

2Q 05

1

  20%

     8

     20

3Q 05

29






SUNTRUST BANKS, INC. AND SUBSIDIARIES
RECONCILEMENT OF NON-GAAP MEASURES
APPENDIX A
(DOLLARS IN THOUSANDS)
--------------------------------------------------------------------------------


                                                                                    THREE MONTHS ENDED
                                                       ---------------------------------------------------------------------------
                                                       SEPTEMBER 30     JUNE 30         MARCH 31       DECEMBER 31    SEPTEMBER 30
                                                           2005           2005            2005            2004            2004
                                                       ------------   ------------    ------------    ------------    ------------
NON-GAAP MEASURES PRESENTED
---------------------------

Net income                                                 $510,774       $465,700        $492,294        $455,729        $368,766
Securities losses, net                                        1,283             17           3,509          12,595          11,825
                                                       ------------   ------------    ------------    ------------    ------------
Net income excluding securities gains and losses            512,057        465,717         495,803         468,324         380,591
The Coca-Cola Company dividend, net of tax                  (12,028)       (12,027)        (12,028)        (10,739)        (10,740)
                                                       ------------   ------------    ------------    ------------    ------------
Net income excluding securities gains and
  losses and The Coca-Cola Company dividend                $500,029       $453,690        $483,775        $457,585        $369,851
                                                       ============   ============    ============    ============    ============

Total average assets                                   $169,933,960   $165,253,589    $161,218,222    $156,570,092    $127,127,968
Average net unrealized securities gains                  (2,102,257)    (1,791,566)     (2,032,787)     (2,056,737)     (2,054,978)
                                                       ------------   ------------    ------------    ------------    ------------
Average assets less net unrealized securities gains    $167,831,703   $163,462,023    $159,185,435    $154,513,355    $125,072,990
                                                       ============   ============    ============    ============    ============

Total average equity                                    $16,822,919    $16,275,567     $16,119,430     $15,818,968      $9,992,905
Average accumulated other comprehensive income           (1,331,103)    (1,139,477)     (1,285,278)     (1,304,553)     (1,318,332)
                                                       ------------   ------------    ------------    ------------    ------------
Total average realized equity                           $15,491,816    $15,136,090     $14,834,152     $14,514,415      $8,674,573
                                                       ============   ============    ============    ============    ============

Return on average total assets                                 1.19%          1.13%           1.24%           1.16%           1.15%
Impact of excluding net realized and unrealized
  securities gains/losses and The Coca-Cola Company
  dividend                                                    (0.01)         (0.02)          (0.01)           0.02            0.03
                                                       ------------   ------------    ------------    ------------    ------------
Return on average total assets less net unrealized
  securities gains(1)                                          1.18%          1.11%           1.23%           1.18%           1.18%
                                                       ============   ============    ============    ============    ============

Return on average total shareholders' equity                  12.05%         11.48%          12.39%          11.46%          14.68%
Impact of excluding net realized and unrealized
  securities gains/losses and The Coca-Cola Company
  dividend                                                     0.76           0.54            0.84            1.08            2.28
                                                       ------------   ------------    ------------    ------------    ------------
Return on average realized shareholders' equity(2)            12.81%         12.02%          13.23%          12.54%          16.96%
                                                       ============   ============    ============    ============    ============

Noninterest income                                         $832,398       $770,909        $753,814        $759,003        $627,692
Securities losses, net                                        2,069             27           5,659          19,377          18,193
Gain on sale of RCM assets, net of related expenses          (3,508)             -         (19,874)              -               -
                                                       ------------   ------------    ------------    ------------    ------------
Total noninterest income excluding securities gains
  and losses and net gain on sale of RCM assets(3)         $830,959       $770,936        $739,599        $778,380        $645,885
                                                       ============   ============    ============    ============    ============

Net interest income                                      $1,156,661     $1,123,709      $1,111,560      $1,084,204        $876,874
FTE adjustment                                               19,081         18,720          17,666          16,684          16,821
                                                       ------------   ------------    ------------    ------------    ------------
Net interest income - FTE                                 1,175,742      1,142,429       1,129,226       1,100,888         893,695
Noninterest income                                          832,398        770,909         753,814         759,003         627,692
                                                       ------------   ------------    ------------    ------------    ------------
Total revenue                                             2,008,140      1,913,338       1,883,040       1,859,891       1,521,387
Securities losses, net                                        2,069             27           5,659          19,377          18,193
Gain on sale of RCM assets, net of related expenses          (3,508)             -         (19,874)              -               -
                                                       ------------   ------------    ------------    ------------    ------------
Total revenue excluding securities gains and losses
  and net gain on sale of RCM assets(3)                  $2,006,701     $1,913,365      $1,868,825      $1,879,268      $1,539,580
                                                       ============   ============    ============    ============    ============


                                                                    NINE MONTHS ENDED
                                                             ---------------------------------
                                                                       SEPTEMBER 30
                                                             ---------------------------------
                                                                 2005                 2004
                                                             ------------         ------------
NON-GAAP MEASURES PRESENTED
---------------------------

Net income                                                     $1,468,768           $1,117,172
Securities losses, net                                              4,808               14,504
                                                             ------------         ------------
Net income excluding securities gains and losses                1,473,576            1,131,676
The Coca-Cola Company dividend, net of tax                        (36,083)             (32,218)
                                                             ------------         ------------
Net income excluding securities gains and
  losses and The Coca-Cola Company dividend                    $1,437,493           $1,099,459
                                                             ============         ============

Total average assets                                         $165,500,517         $126,093,513
Average net unrealized securities gains                        (1,975,791)          (2,478,183)
                                                             ------------         ------------
Average assets less net unrealized securities gains          $163,524,726         $123,615,330
                                                             ============         ============

Total average equity                                          $16,408,550          $10,009,069
Average accumulated other comprehensive income                 (1,252,121)          (1,588,635)
                                                             ------------         ------------
Total average realized equity                                 $15,156,429           $8,420,434
                                                             ============         ============

Return on average total assets                                       1.19%                1.18%
Impact of excluding net realized and unrealized
  securities gains/losses and The Coca-Cola Company
  dividend                                                          (0.01)                0.01
                                                             ------------         ------------
Return on average total assets less net unrealized
  securities gains(1)                                                1.18%                1.19%
                                                             ============         ============

Return on average total shareholders' equity                        11.97%               14.91%
Impact of excluding net realized and unrealized
  securities gains/losses and The Coca-Cola Company
  dividend                                                           0.71                 2.53
                                                             ------------         ------------
Return on average realized shareholders' equity(2)                  12.68%               17.44%
                                                             ============         ============

Noninterest income                                             $2,357,121           $1,845,443
Securities losses, net                                              7,755               22,314
Gain on sale of RCM assets, net of related expenses               (23,382)                   -
                                                             ------------         ------------
Total noninterest income excluding securities gains
  and losses and net gain on sale of RCM assets(3)             $2,341,494           $1,867,757
                                                             ============         ============

Net interest income                                            $3,391,930           $2,600,951
FTE adjustment                                                     55,467               41,714
                                                             ------------         ------------
Net interest income - FTE                                       3,447,397            2,642,665
Noninterest income                                              2,357,121            1,845,443
                                                             ------------         ------------
Total revenue                                                   5,804,518            4,488,108
Securities losses, net                                              7,755               22,314
Gain on sale of RCM assets, net of related expenses               (23,382)                   -
                                                             ------------         ------------
Total revenue excluding securities gains and losses
  and net gain on sale of RCM assets(3)                        $5,788,891           $4,510,422
                                                             ============         ============
---------------------------------------------------------------------------------------------- THREE MONTHS ENDED ---------------------------------------------------------------------------------------------- SEPTEMBER 30 JUNE 30 %(4) SEPTEMBER 30 SEPTEMBER 30 % 2005 2005 CHANGE 2005 2004 CHANGE -------------- -------------- -------------- -------------- -------------- -------------- AVERAGE LOW COST CONSUMER AND COMMERCIAL DEPOSIT RECONCILEMENT -------------------------------------------------------------- Noninterest bearing deposits $24,521,452 $24,309,721 0.9 $24,521,452 $20,490,191 19.7 NOW accounts 16,853,139 17,519,608 (3.8) 16,853,139 12,999,444 29.6 Savings 5,865,099 6,462,425 (9.2) 5,865,099 7,424,698 (21.0) -------------- -------------- -------------- -------------- Total average low cost consumer and commercial deposits $47,239,690 $48,291,754 (2.2) $47,239,690 $40,914,333 15.5 ============== ============== ============== ==============
-------------------------------------------------------------------------------- (1) SunTrust presents a return on average assets less net unrealized gains on securities. The foregoing numbers reflect primarily adjustments to remove the effects of the Company's securities portfolio which includes the ownership by the Company of 48.3 million shares of The Coca-Cola Company. The Company uses this information internally to gauge its actual performance in the industry. The Company believes that the return on average assets less the net unrealized securities gains is more indicative of the Company's return on assets because it more accurately reflects the return on the assets that are related to the Company's core businesses which are primarily customer relationship and customer transaction driven. The return on average assets less net unrealized gains on securities is computed by dividing annualized net income, excluding securities gains/losses and The Coca-Cola Company dividend, by average assets less net unrealized securities gains. (2) The Company also believes that the return on average realized equity is more indicative of the Company's return on equity because the excluded equity relates primarily to a long term holding of a specific security. The return on average realized shareholders' equity is computed by dividing annualized net income, excluding securities gains/losses and The Coca-Cola Company dividend, by average realized shareholders' equity. (3) SunTrust presents total noninterest income and total revenue excluding realized securities gains and losses and the net gain on the sale of RCM assets. The Company believes total noninterest income and total revenue without securities gains and losses is more indicative of the Company's performance because it isolates income that is primarily customer relationship and customer transaction driven. SunTrust further excludes the net gain on the sale of RCM assets because the Company believes the exclusion of the net gain is more indicative of normalized operations. (4) Multiply by 4 to calculate sequential annualized growth or reductions. A-1 SUNTRUST BANKS, INC. AND SUBSIDIARIES RECONCILEMENT OF NON-GAAP MEASURES APPENDIX A, CONTINUED (DOLLARS IN THOUSANDS) -------------------------------------------------------------------------------- THREE MONTHS ENDED NINE MONTHS ENDED ------------------------------------------- ---------------------- SEPTEMBER 30 JUNE 30 SEPTEMBER 30 2005 2005 2005 -------------------- -------------------- ---------------------- SELECTED NON-GAAP OPERATING MEASURES AND ADJUSTED OPERATING MEASURES PRESENTED (1) ----------------------------------------- Net income $510,774 $465,700 $1,468,768 Merger expense, net of tax 7,505 33,642 57,105 -------------------- -------------------- ---------------------- Operating net income 518,279 499,342 1,525,873 Net gain on sale of RCM assets, net of tax (2,175) - (14,497) -------------------- -------------------- ---------------------- Adjusted operating net income $516,104 $499,342 $1,511,376 ==================== ==================== ====================== Diluted earnings per share $1.40 $1.28 $4.04 Impact of excluding merger expense 0.02 0.09 0.16 -------------------- -------------------- ---------------------- Operating diluted earnings per share 1.42 1.37 4.20 Impact of net gain on sale of RCM assets - - (0.04) -------------------- -------------------- ---------------------- Adjusted operating diluted earnings per share $1.42 $1.37 $4.16 ==================== ==================== ====================== Total revenue $2,008,140 $1,913,338 $5,804,518 Securities losses, net 2,069 27 7,755 Net gain on sale of RCM assets (3,508) - (23,382) -------------------- -------------------- ---------------------- Adjusted total revenue $2,006,701 $1,913,365 $5,788,891 ==================== ==================== ====================== Noninterest income $832,398 $770,909 $2,357,121 Net gain on sale of RCM assets (3,508) - (23,382) -------------------- -------------------- ---------------------- Noninterest income excluding net gain on sale of RCM assets $828,890 $770,909 $2,333,739 ==================== ==================== ====================== Noninterest expense $1,177,071 $1,172,825 $3,483,802 Merger expense (12,104) (54,262) (92,104) -------------------- -------------------- ---------------------- Noninterest expense excluding merger expense $1,164,967 $1,118,563 $3,391,698 ==================== ==================== ====================== Efficiency ratio 58.62% 61.30% 60.02% Impact of excluding merger expense (0.61) (2.84) (1.59) -------------------- -------------------- ---------------------- Operating efficiency ratio 58.01 58.46 58.43 Impact of net gain on sale of RCM assets 0.10 - 0.24 -------------------- -------------------- ---------------------- Adjusted operating efficiency ratio 58.11% 58.46% 58.67% ==================== ==================== ====================== Return on average total assets 1.19% 1.13% 1.19% Impact of excluding merger expense 0.02 0.08 0.04 -------------------- -------------------- ---------------------- Operating return on average total assets (2) 1.21% 1.21% 1.23% ==================== ==================== ====================== Return on average total shareholders' equity 12.05% 11.48% 11.97% Impact of excluding merger expense 0.17 0.83 0.46 -------------------- -------------------- ---------------------- Operating return on average total shareholders' equity (3) 12.22% 12.31% 12.43% ==================== ==================== ======================
-------------------------------------------------------------------------------- (1) SunTrust presents selected financial data on an operating basis that excludes merger charges, which represent incremental costs to integrate NCF's operations. The Company also presents selected financial data on an adjusted operating basis, which further excludes the net gain related to the sale of RCM assets. The Company believes the exclusion of these two measures is more reflective of normalized operations. (2) Computed by dividing annualized operating net income by average total assets. (3) Computed by dividing annualized operating net income by average total shareholders' equity. A-2 SUNTRUST BANKS, INC. AND SUBSIDIARIES QUARTER-TO-QUARTER COMPARISON - ACTUAL APPENDIX B -------------------------------------------------------------------------------- THREE MONTHS ENDED -------------------------------------------------------------------------------- INCREASE/(DECREASE) SEQUENTIAL SEPTEMBER 30 JUNE 30 --------------------------- ANNUALIZED(1) 2005 2005 AMOUNT % % ----------------- ---------------- -------------- ----------- -------------- STATEMENTS OF INCOME (DOLLARS IN THOUSANDS) NET INTEREST INCOME $1,156,661 $1,123,709 $32,952 2.9% 11.7% Provision for loan losses 70,393 47,811 22,582 47.2 NM ----------------- ---------------- -------------- NET INTEREST INCOME AFTER PROVISION FOR LOAN LOSSES 1,086,268 1,075,898 10,370 1.0 3.9 ----------------- ---------------- -------------- NONINTEREST INCOME Deposit and other fees(2) 368,613 357,545 11,068 3.1 12.4 Trust and investment management income 168,802 167,503 1,299 0.8 3.1 Broker/dealer revenue(3) 147,184 138,149 9,035 6.5 26.2 Other noninterest income 146,360 107,739 38,621 35.8 NM ----------------- ---------------- -------------- Noninterest income before securities losses, net and net gain on sale of RCM assets(4) 830,959 770,936 60,023 7.8 31.1 Gain on sale of RCM assets, net of related expenses 3,508 - 3,508 100.0 NM ----------------- ---------------- -------------- Noninterest income before securities losses, net 834,467 770,936 63,531 8.2 33.0 Securities losses, net (2,069) (27) (2,042) 7,563.0 NM ----------------- ---------------- -------------- Total noninterest income 832,398 770,909 61,489 8.0 31.9 ----------------- ---------------- -------------- NONINTEREST EXPENSE Personnel expense 632,333 623,284 9,049 1.5 5.8 Net occupancy expense 79,519 73,483 6,036 8.2 32.9 Outside processing and software 92,952 89,282 3,670 4.1 16.4 Equipment expense 50,083 51,579 (1,496) (2.9) (11.6) Marketing and customer development 38,651 36,298 2,353 6.5 25.9 Other noninterest expense 216,020 214,819 1,201 0.6 2.2 ----------------- ---------------- -------------- Noninterest expense before Affordable Housing impairment charge, amortization of intangible assets and merger expense(5) 1,109,558 1,088,745 20,813 1.9 7.6 Impairment charge on Affordable Housing Properties 25,672 - 25,672 100.0 NM Amortization of intangible assets 29,737 29,818 (81) (0.3) (1.1) Merger expense 12,104 54,262 (42,158) (77.7) NM ----------------- ---------------- -------------- Total noninterest expense 1,177,071 1,172,825 4,246 0.4 1.4 ----------------- ---------------- -------------- INCOME BEFORE INCOME TAXES 741,595 673,982 67,613 10.0 40.1 Provision for income taxes 230,821 208,282 22,539 10.8 43.3 ----------------- ---------------- -------------- NET INCOME 510,774 465,700 45,074 9.7 38.7 Merger expense, net of tax 7,505 33,642 (26,137) (77.7) NM ----------------- ---------------- -------------- OPERATING NET INCOME 518,279 499,342 18,937 3.8 15.2 Net gain on sale of RCM assets, net of tax (2,175) - (2,175) 100.0 NM ----------------- ---------------- -------------- ADJUSTED OPERATING NET INCOME $516,104 $499,342 $16,762 3.4% 13.4% ================= ================ ============== REVENUE (DOLLARS IN THOUSANDS) Net interest income $1,156,661 $1,123,709 $32,952 2.9% 11.7% FTE adjustment 19,081 18,720 361 1.9 7.7 ----------------- ---------------- -------------- Net interest income - FTE 1,175,742 1,142,429 33,313 2.9 11.7 Noninterest income 832,398 770,909 61,489 8.0 31.9 ----------------- ---------------- -------------- Total revenue 2,008,140 1,913,338 94,802 5.0 19.8 Securities losses, net 2,069 27 2,042 7,563.0 NM Net gain on sale of RCM assets (3,508) - (3,508) 100.0 NM ----------------- ---------------- -------------- Total revenue excluding securities gains and losses and net gain on sale of RCM assets $2,006,701 $1,913,365 $93,336 4.9% 19.5% ================= ================ ============== SELECTED AVERAGE BALANCES (DOLLARS IN MILLIONS) Average Loans(6),(8) Commercial $32,713 $32,508 $205 0.6% 2.5% Real estate 1-4 family 28,366 26,324 2,042 7.8 31.0 Real estate commercial and construction 22,484 21,496 988 4.6 18.4 Real estate equity 12,649 12,135 514 4.2 16.9 Consumer(7) 14,382 14,291 91 0.6 2.5 Credit cards 224 213 11 5.2 20.7 ----------------- ---------------- -------------- Total loans $110,818 $106,967 $3,851 3.6% 14.4% ================= ================ ============== Average deposits(8) Noninterest bearing deposits $24,522 $24,310 $212 0.9% 3.5% NOW accounts 16,853 17,520 (667) (3.8) (15.2) Money market accounts 26,300 25,473 827 3.2 13.0 Savings 5,865 6,462 (597) (9.2) (37.0) Consumer and other time 20,536 19,300 1,236 6.4 25.6 ----------------- ---------------- -------------- Total consumer and commercial deposits 94,076 93,065 1,011 1.1 4.3 Brokered and foreign deposits 17,969 15,709 2,260 14.4 57.5 ----------------- ---------------- -------------- Total deposits $112,045 $108,774 $3,271 3.0% 12.0% ================= ================ ============== SELECTED CREDIT DATA (DOLLARS IN THOUSANDS) Nonaccrual loans $307,788 $328,018 ($20,230) (6.2)% (24.7)% Restructured loans 21,876 21,236 640 3.0 12.1 ----------------- ---------------- -------------- Total nonperforming loans 329,664 349,254 (19,590) (5.6) (22.4) Other real estate owned (OREO) 26,013 25,263 750 3.0 11.9 Other repossessed assets 7,060 5,786 1,274 22.0 88.1 ----------------- ---------------- -------------- Total nonperforming assets $362,737 $380,303 ($17,566) (4.6)% (18.5)% ================= ================ ============== Allowance for loan and lease losses $1,029,855 $1,036,173 ($6,318) (0.6)% (2.4)% ================= ================ ==============
-------------------------------------------------------------------------------- (1) Multiply percentage change by 4 to calculate sequential annualized change. Any sequential annualized change over 100 percent is labeled as "NM". Those changes over 100 percent were not considered to be meaningful. (2) Includes service charges on deposits, card and other charges and fees. (3) Includes retail investment services, investment banking income and trading account profits and commissions. (4) SunTrust presents noninterest income before securities (losses)/gains and the net gain on the sale of RCM assets. The Company believes noninterest income before securities gains and losses is more indicative of the Company's performance because it isolates income that is primarily customer relationship and customer transaction driven. SunTrust further excludes the net gain on the sale of RCM assets because the Company believes the exclusion of the net gain provides better comparability and is more indicative of normalized operations. (5) The Company presents noninterest expense before an impairment charge on Affordable Housing Properties, amortization of intangible assets and merger expense. The Company believes the exclusion of these measures provides better comparability and is more reflective of normalized operations. (6) SunTrust's average nonaccrual and restructured loans are included in the respective categories to conform to the NCF presentation. (7) Includes consumer direct and consumer indirect loans. (8) See Appendix C for the impact of the estimated reclassification adjustments resulting from the April 22, 2005 NCF systems conversion. B-1 SUNTRUST BANKS, INC. AND SUBSIDIARIES QUARTER-TO-QUARTER COMPARISON - HISTORICAL COMBINED GROWTH APPENDIX B, CONTINUED The 3rd quarter and year-to-date 2004 figures represent SunTrust and NCF on a historical combined basis. See following page for a reconcilement of these historical combined amounts. -------------------------------------------------------------------------------- HISTORICAL COMBINED ------------------------------------------------------------------------ THREE MONTHS ENDED ------------------------------------------------------------------------ SEPTEMBER 30 INCREASE/(DECREASE) ----------------------------------- ---------------------------------- 2005 2004 AMOUNT % ---------------- ----------------- --------------- ---------------- STATEMENTS OF INCOME (DOLLARS IN THOUSANDS) NET INTEREST INCOME $1,156,661 $1,071,689 $84,972 7.9% Provision for loan losses 70,393 60,818 9,575 15.7 ---------------- ----------------- --------------- NET INTEREST INCOME AFTER PROVISION FOR LOAN LOSSES 1,086,268 1,010,871 75,397 7.5 ---------------- ----------------- --------------- NONINTEREST INCOME Deposit and other fees(1) 368,613 353,573 15,040 4.3 Trust and investment management income 168,802 165,603 3,199 1.9 Broker/dealer revenue(2) 147,184 132,650 14,534 11.0 Other noninterest income 146,360 106,550 39,810 37.4 ---------------- ----------------- --------------- Noninterest income before securities losses, net and net gain on sale of RCM assets(3) 830,959 758,376 72,583 9.6 Gain on sale of RCM assets, net of related expenses 3,508 - 3,508 100.0 ---------------- ----------------- --------------- Noninterest income before securities losses, net 834,467 758,376 76,091 10.0 Securities losses, net (2,069) (16,565) 14,496 (87.5) ---------------- ----------------- --------------- Total noninterest income 832,398 741,811 90,587 12.2 ---------------- ----------------- --------------- NONINTEREST EXPENSE Personnel expense 632,333 605,325 27,008 4.5 Net occupancy expense 79,519 79,875 (356) (0.4) Outside processing and software 92,952 75,449 17,503 23.2 Equipment expense 50,083 50,904 (821) (1.6) Marketing and customer development 38,651 34,975 3,676 10.5 Other noninterest expense 216,020 233,692 (17,672) (7.6) ---------------- ----------------- --------------- Noninterest expense before Affordable Housing impairment charge, amortization of intangible assets and merger expense(4) 1,109,558 1,080,220 29,338 2.7 Impairment charge on Affordable Housing Properties 25,672 9,001 16,671 185.2 Amortization of intangible assets 29,737 28,132 1,605 5.7 Merger expense 12,104 - 12,104 100.0 ---------------- ----------------- --------------- Total noninterest expense 1,177,071 1,117,353 59,718 5.3 ---------------- ----------------- --------------- INCOME BEFORE INCOME TAXES 741,595 635,329 106,266 16.7 Provision for income taxes 230,821 198,926 31,895 16.0 ---------------- ----------------- --------------- NET INCOME 510,774 436,403 74,371 17.0 Merger expense, net of tax 7,505 - 7,505 100.0 ---------------- ----------------- --------------- OPERATING NET INCOME 518,279 436,403 81,876 18.8 Net gain on sale of RCM assets, net of tax (2,175) - (2,175) 100.0 ---------------- ----------------- --------------- ADJUSTED OPERATING NET INCOME $516,104 $436,403 $79,701 18.3% ================ ================= =============== REVENUE (DOLLARS IN THOUSANDS) Net interest income $1,156,661 $1,071,689 $84,972 7.9% FTE adjustment(5) 19,081 19,063 18 0.1 ---------------- ----------------- --------------- Net interest income - FTE 1,175,742 1,090,752 84,990 7.8 Noninterest income 832,398 741,811 90,587 12.2 ---------------- ----------------- --------------- Total revenue 2,008,140 1,832,563 175,577 9.6 Securities losses, net 2,069 16,565 (14,496) (87.5) Net gain on sale of RCM assets (3,508) - (3,508) 100.0 ---------------- ----------------- --------------- Total revenue excluding securities gains and losses and net gain on sale of RCM assets $2,006,701 $1,849,128 $157,573 8.5% ================ ================= =============== SELECTED AVERAGE BALANCES (DOLLARS IN MILLIONS) Average Loans(6) Commercial $32,713 $31,977 $736 2.3% Real estate 1-4 family 28,366 21,963 6,403 29.2 Real estate commercial and construction 22,484 18,155 4,329 23.8 Real estate equity 12,649 10,295 2,354 22.9 Consumer(7) 14,382 15,520 (1,138) (7.3) Credit cards 224 175 49 28.0 ---------------- ----------------- --------------- Total loans $110,818 $98,085 $12,733 13.0% ================ ================= =============== Average deposits Noninterest bearing deposits $24,522 $23,239 $1,283 5.5% NOW accounts 16,853 15,335 1,518 9.9 Money market accounts 26,300 24,211 2,089 8.6 Savings 5,865 9,099 (3,234) (35.5) Consumer and other time 20,536 15,994 4,542 28.4 ---------------- ----------------- --------------- Total consumer and commercial deposits 94,076 87,878 6,198 7.1 Brokered and foreign deposits 17,969 11,496 6,473 56.3 ---------------- ----------------- --------------- Total deposits $112,045 $99,374 $12,671 12.8% ================ ================= =============== SELECTED CREDIT DATA (DOLLARS IN THOUSANDS) Nonaccrual loans $307,788 $329,340 ($21,552) (6.5)% Restructured loans 21,876 19,724 2,152 10.9 ---------------- ----------------- --------------- Total nonperforming loans 329,664 349,064 (19,400) (5.6) Other real estate owned (OREO) 26,013 27,126 (1,113) (4.1) Other repossessed assets 7,060 15,082 (8,021) (53.2) ---------------- ----------------- --------------- Total nonperforming assets $362,737 $391,272 ($28,535) (7.3)% ================ ================= =============== Allowance for loan and lease losses $1,029,855 $1,067,829 ($37,974) (3.6)% ================ ================= =============== HISTORICAL COMBINED -------------------------------------------------------------------- NINE MONTHS ENDED -------------------------------------------------------------------- SEPTEMBER 30 INCREASE/(DECREASE) ------------------------------- ---------------------------------- 2005 2004 AMOUNT % -------------- -------------- ----------------- -------------- STATEMENTS OF INCOME (DOLLARS IN THOUSANDS) NET INTEREST INCOME $3,391,930 $3,180,823 $211,107 6.6% Provision for loan losses 128,760 142,415 (13,655) (9.6) -------------- -------------- ----------------- NET INTEREST INCOME AFTER PROVISION FOR LOAN LOSSES 3,263,170 3,038,408 224,762 7.4 -------------- -------------- ----------------- NONINTEREST INCOME Deposit and other fees(1) 1,069,792 1,046,326 23,466 2.2 Trust and investment management income 500,820 474,671 26,149 5.5 Broker/dealer revenue(2) 434,529 440,267 (5,738) (1.3) Other noninterest income 336,353 252,186 84,167 33.4 -------------- -------------- ----------------- Noninterest income before securities losses, net and net gain on sale of RCM assets(3) 2,341,494 2,213,450 128,044 5.8 Gain on sale of RCM assets, net of related expenses 23,382 - 23,382 100.0 -------------- -------------- ----------------- Noninterest income before securities losses, net 2,364,876 2,213,450 151,426 6.8 Securities losses, net (7,755) (9,702) 1,947 (20.1) -------------- -------------- ----------------- Total noninterest income 2,357,121 2,203,748 153,373 7.0 -------------- -------------- ----------------- NONINTEREST EXPENSE Personnel expense 1,890,410 1,789,971 100,439 5.6 Net occupancy expense 228,853 230,183 (1,330) (0.6) Outside processing and software 265,082 225,345 39,737 17.6 Equipment expense 154,544 156,156 (1,612) (1.0) Marketing and customer development 106,578 104,011 2,567 2.5 Other noninterest expense 629,787 674,364 (44,577) (6.6) -------------- -------------- ----------------- Noninterest expense before Affordable Housing impairment charge, amortization of intangible assets and merger expense(4) 3,275,254 3,180,030 95,224 3.0 Impairment charge on Affordable Housing Properties 25,672 9,001 16,671 185.2 Amortization of intangible assets 90,772 84,902 5,870 6.9 Merger expense 92,104 - 92,104 100.0 -------------- -------------- ----------------- Total noninterest expense 3,483,802 3,273,933 209,869 6.4 -------------- -------------- ----------------- INCOME BEFORE INCOME TAXES 2,136,489 1,968,223 168,266 8.5 Provision for income taxes 667,721 608,079 59,642 9.8 -------------- -------------- ----------------- NET INCOME 1,468,768 1,360,144 108,624 8.0 Merger expense, net of tax 57,105 - 57,105 100.0 -------------- -------------- ----------------- OPERATING NET INCOME 1,525,873 1,360,144 165,729 12.2 Net gain on sale of RCM assets, net of tax (14,497) - (14,497) (100.0) -------------- -------------- ----------------- ADJUSTED OPERATING NET INCOME $1,511,376 $1,360,144 $151,232 11.1% ============== ============== ================= REVENUE (DOLLARS IN THOUSANDS) Net interest income $3,391,930 $3,180,823 $211,107 6.6% FTE adjustment(5) 55,467 48,441 7,026 14.5 -------------- -------------- ----------------- Net interest income - FTE 3,447,397 3,229,264 218,133 6.8 Noninterest income 2,357,121 2,203,748 153,373 7.0 -------------- -------------- ----------------- Total revenue 5,804,518 5,433,012 371,506 6.8 Securities losses, net 7,755 9,702 (1,947) 20.1 Net gain on sale of RCM assets (23,382) - (23,382) (100.0) -------------- -------------- ----------------- Total revenue excluding securities gains and losses and net gain on sale of RCM assets $5,788,891 $5,442,714 $346,177 6.4% ============== ============== ================= SELECTED AVERAGE BALANCES (DOLLARS IN MILLIONS) Average Loans(6) Commercial $32,903 $32,112 $791 2.5% Real estate 1-4 family 26,092 20,270 5,822 28.7 Real estate commercial and construction 21,084 17,899 3,185 17.8 Real estate equity 12,123 9,548 2,575 27.0 Consumer(7) 14,614 15,326 (712) (4.6) Credit cards 212 165 47 28.5 -------------- -------------- ----------------- Total loans $107,028 $95,320 $11,708 12.3% ============== ============== ================= Average deposits Noninterest bearing deposits $24,188 $22,650 $1,538 6.8% NOW accounts 17,282 14,974 2,308 15.4 Money market accounts 25,519 24,163 1,356 5.6 Savings 6,605 8,619 (2,014) (23.4) Consumer and other time 19,120 15,512 3,608 23.3 -------------- -------------- ----------------- Total consumer and commercial deposits 92,714 85,918 6,796 7.9 Brokered and foreign deposits 15,718 12,255 3,463 28.3 -------------- -------------- ----------------- Total deposits $108,432 $98,173 $10,259 10.4% ============== ============== ================= SELECTED CREDIT DATA (DOLLARS IN THOUSANDS) Nonaccrual loans Restructured loans Total nonperforming loans Other real estate owned (OREO) Other repossessed assets Total nonperforming assets Allowance for loan and lease losses
-------------------------------------------------------------------------------- (1) Includes service charges on deposits, card and other charges and fees. (2) Includes retail investment services, investment banking income and trading account profits and commissions. (3) SunTrust presents noninterest income before securities (losses)/gains and the net gain on the sale of RCM assets. The Company believes noninterest income before securities gains and losses is more indicative of the Company's performance because it isolates income that is primarily customer relationship and customer transaction driven. SunTrust further excludes the net gain on the sale of RCM assets because the Company believes the exclusion of the net gain provides better comparability and is more indicative of normalized operations. (4) The Company presents noninterest expense before an impairment charge on Affordable Housing Properties, amortization of intangible assets and merger expense. The Company believes the exclusion of these measures provides better comparability and is more reflective of normalized operations. (5) NCF's FTE adjustments were reduced $4.0 million and $13.1 million from the third quarter and first nine months of 2004, respectively, to conform to SunTrust's methodology. (6) SunTrust's average nonaccrual and restructured loans are included in the respective categories to conform to the NCF presentation. (7) Includes consumer direct and consumer indirect loans. B-2 SUNTRUST BANKS, INC. AND SUBSIDIARIES SUNTRUST / NCF - SELECTED HISTORICAL FINANCIAL DATA APPENDIX B, CONTINUED -------------------------------------------------------------------------------- THREE MONTHS ENDED NINE MONTHS ENDED ---------------------------------------- -------------------------------------- SEPTEMBER 30, 2004 SEPTEMBER 30, 2004 ---------------------------------------- -------------------------------------- HISTORICAL HISTORICAL SUNTRUST NCF COMBINED SUNTRUST NCF COMBINED ------------ ------------ ------------ ------------ ------------ ------------ STATEMENTS OF INCOME (Dollars in thousands) NET INTEREST INCOME $876,874 $194,815 $1,071,689 $2,600,951 $579,872 $3,180,823 Provision for loan losses 41,774 19,044 60,818 98,438 43,977 142,415 ------------ ------------ ------------ ------------ ------------ ------------ NET INTEREST INCOME AFTER PROVISION FOR LOAN LOSSES 835,100 175,771 1,010,871 2,502,513 535,895 3,038,408 ------------ ------------ ------------ ------------ ------------ ------------ NONINTEREST INCOME Deposit and other fees(1) 298,328 55,245 353,573 887,178 159,148 1,046,326 Trust and investment management income 149,673 15,930 165,603 426,257 48,414 474,671 Broker/dealer revenue(2) 113,308 19,342 132,650 368,452 71,815 440,267 Other noninterest income 84,576 21,974 106,550 185,870 66,316 252,186 ------------ ------------ ------------ ------------ ------------ ------------ Noninterest income before securities losses, net 645,885 112,491 758,376 1,867,757 345,693 2,213,450 Securities losses, net (18,193) 1,628 (16,565) (22,314) 12,612 (9,702) ------------ ------------ ------------ ------------ ------------ ------------ Total noninterest income 627,692 114,119 741,811 1,845,443 358,305 2,203,748 ------------ ------------ ------------ ------------ ------------ ------------ NONINTEREST EXPENSE Personnel expense 527,734 77,591 605,325 1,555,452 234,519 1,789,971 Net occupancy expense 66,542 13,333 79,875 190,030 40,153 230,183 Outside processing and software 68,657 6,792 75,449 204,902 20,443 225,345 Equipment expense 43,275 7,629 50,904 134,100 22,056 156,156 Marketing and customer development 32,028 2,947 34,975 93,902 10,109 104,011 Other noninterest expense 167,019 66,673 233,692 514,836 159,528 674,364 ------------ ------------ ------------ ------------ ------------ ------------ Noninterest expense before Affordable Housing impairment charge and amortization of intangible assets 905,255 174,965 1,080,220 2,693,222 486,808 3,180,030 Impairment charge on Affordable Housing Properties 9,001 - 9,001 9,001 - 9,001 Amortization of intangible assets 15,593 12,539 28,132 45,823 39,079 84,902 ------------ ------------ ------------ ------------ ------------ ------------ Total noninterest expense 929,849 187,504 1,117,353 2,748,046 525,887 3,273,933 ------------ ------------ ------------ ------------ ------------ ------------ INCOME BEFORE INCOME TAXES 532,943 102,386 635,329 1,599,910 368,313 1,968,223 Provision for income taxes 164,177 34,749 198,926 482,738 125,341 608,079 ------------ ------------ ------------ ------------ ------------ ------------ NET INCOME $368,766 $67,637 $436,403 $1,117,172 $242,972 $1,360,144 ============ ============ ============ ============ ============ ============ REVENUE (DOLLARS IN THOUSANDS) Net interest income $876,874 $194,815 $1,071,689 $2,600,951 $579,872 $3,180,823 FTE adjustment 3 16,821 2,242 19,063 41,714 6,727 48,441 ------------ ------------ ------------ ------------ ------------ ------------ Net interest income - FTE 893,695 197,057 1,090,752 2,642,665 586,599 3,229,264 Noninterest income 627,692 114,119 741,811 1,845,443 358,305 2,203,748 ------------ ------------ ------------ ------------ ------------ ------------ Total revenue 1,521,387 311,176 1,832,563 4,488,108 944,904 5,433,012 Securities losses, net 18,193 (1,628) 16,565 22,314 (12,612) 9,702 ------------ ------------ ------------ ------------ ------------ ------------ Total revenue excluding securities gains and losses $1,539,580 $309,548 $1,849,128 $4,510,422 $932,292 $5,442,714 ============ ============ ============ ============ ============ ============ SELECTED AVERAGE BALANCES (DOLLARS IN MILLIONS) Average Loans (4) Commercial $27,753 $4,224 $31,977 $27,998 $4,114 $32,112 Real estate 1-4 family 20,798 1,165 21,963 19,202 1,068 20,270 Real estate commercial and construction 14,231 3,924 18,155 14,064 3,835 17,899 Real estate equity 8,239 2,056 10,295 7,659 1,889 9,548 Consumer 5 12,574 2,946 15,520 12,468 2,858 15,326 Credit cards 158 17 175 149 16 165 ------------ ------------ ------------ ------------ ------------ ------------ Total loans $83,753 $14,332 $98,085 $81,540 $13,780 $95,320 ============ ============ ============ ============ ============ ============ Average deposits Noninterest bearing deposits $20,490 $2,749 $23,239 $19,995 $2,655 $22,650 NOW accounts 13,000 2,335 15,335 12,715 2,259 14,974 Money market accounts 22,434 1,777 24,211 22,313 1,850 24,163 Savings 7,425 1,674 9,099 6,919 1,700 8,619 Consumer and other time 10,773 5,221 15,994 10,614 4,898 15,512 ------------ ------------- ------------ ------------ ------------ ----------- Total consumer and commercial deposits 74,122 13,756 87,878 72,556 13,362 85,918 Brokered and foreign deposits 9,341 2,155 11,496 9,830 2,425 12,255 ------------ ------------- ------------ ------------ ------------ ----------- Total deposits $83,463 $15,911 $99,374 $82,386 $15,787 $98,173 ============ ============= ============ ============ ============ =========== SELECTED CREDIT DATA (DOLLARS IN THOUSANDS) Nonaccrual loans $263,127 $66,213 $329,340 Restructured loans 19,724 - 19,724 ------------ ------------- ------------ Total nonperforming loans 282,851 66,213 349,064 Other real estate owned (OREO) 10,934 16,192 27,126 Other repossessed assets 10,431 4,651 15,082 ------------ ------------- ------------ Total nonperforming assets $304,216 $87,056 $391,272 ============ ============= ============ Allowance for loan and lease losses $892,974 $174,855 $1,067,829 ============ ============= ============
-------------------------------------------------------------------------------- (1) Includes service charges on deposits, card and other charges and fees. (2) Includes retail investment services, investment banking income and trading account profits and commissions. (3) NCF's FTE adjustments were reduced $4.0 million and $13.1 million from the third quarter and first nine months of 2004, respectively, to conform to SunTrust methodology. (4) SunTrust's average nonaccrual and restructured loans are included in the respective categories to conform to the NCF presentation. (5) Includes consumer direct and consumer indirect loans. B-3 SUNTRUST BANKS, INC. AND SUBSIDIARIES CONSOLIDATED DAILY AVERAGE BALANCES - ADJUSTED(1) APPENDIX C (DOLLARS IN MILLIONS) -------------------------------------------------------------------------------- THREE MONTHS ENDED ------------------------------------------------------------- SEPTEMBER 30 JUNE 30 2005 2005 ------------- ---------------------------------------------- Adjusted Sequential Average Average Annualized Balances - Balances - Estimated Adjusted Adjusted Growth Reported Reported Reclassification As Adjusted Growth Growth Rate Rate(2) ------------- -------------- ----------------- ------------- ------------ ----------- ---------- LOANS: Real estate 1-4 family $28,250.5 $26,224.1 $528.8 $26,752.9 $1,497.6 5.6% 22.4% Real estate construction 9,515.7 9,196.9 (234.5) 8,962.4 553.3 6.2 24.7 Real estate equity 12,648.6 12,134.7 (104.4) 12,030.3 618.3 5.1 20.6 Real estate commercial 12,872.0 12,214.5 827.8 13,042.3 (170.3) (1.3) (5.2) Commercial 32,601.7 32,393.4 (762.7) 31,630.7 971.0 3.1 12.3 Business credit card 223.5 213.1 - 213.1 10.4 4.9 19.5 Consumer - direct 5,173.0 5,404.7 (467.7) 4,937.0 236.0 4.8 19.1 Consumer - indirect 9,179.8 8,861.1 197.4 9,058.5 121.3 1.3 5.4 Nonaccrual and restructured 353.6 324.2 15.3 339.5 14.1 4.2 16.6 ------------- -------------- ----------------- ------------- ------------ Total loans $110,818.4 $106,966.7 $- $106,966.7 $3,851.7 3.6 14.4 ============= ============== ================= ============= ============ DEPOSITS: Noninterest-bearing deposits $24,521.4 $24,309.7 $15.0 $24,324.7 $196.7 0.8% 3.2% NOW accounts 16,853.1 17,519.6 (4.6) 17,515.0 (661.9) (3.8) (15.1) Money Market accounts 26,299.7 25,472.9 205.4 25,678.3 621.4 2.4 9.7 Savings 5,865.1 6,462.4 (215.8) 6,246.6 (381.5) (6.1) (24.4) Consumer time 12,419.3 12,122.0 (565.5) 11,556.5 862.8 7.5 29.9 Other time 8,117.1 7,177.9 565.5 7,743.4 373.7 4.8 19.3 ------------- -------------- ----------------- ------------- ------------ Total consumer and commercial deposits 94,075.7 93,064.5 - 93,064.5 1,011.2 1.1 4.3 Brokered deposits 10,940.4 9,580.3 - 9,580.3 1,360.1 14.2 56.8 Foreign deposits 7,028.8 6,128.9 - 6,128.9 899.9 14.7 58.7 ------------- -------------- ----------------- ------------- ------------ Total deposits $112,044.9 $108,773.7 $- $108,773.7 $3,271.2 3.0 12.0 ============= ============== ================= ============= ============
-------------------------------------------------------------------------------- (1) As a result of the NCF systems conversion on April 22, 2005, SunTrust presents consolidated average balances on an adjusted basis for both loans and deposits. The Company believes these adjusted measures provide a better comparison between reporting periods and are more indicative of true loan and deposit fluctuations. The adjustments represent reclassifications due to account mapping changes resulting from the systems conversion. (2) Multiply percentage change by 4 to calculate sequential annualized change. C-1