EX-99.1 4 file002.htm RECONCILEMENT OF NON-GAAP MEASURES

Mark Chancy              

Chief Financial Officer

UBS Global Financial Services Conference   May 2005

1

 

This presentation contains forward-looking statements within the meaning of the Private Securities Litigation
Reform Act of 1995.  Such statements include, but are not limited to, statements about the benefits of the
merger between SunTrust Banks, Inc. (“SunTrust”) and National Commerce Financial Corporation (“NCF”),
including future financial and operating results, SunTrust’s plans, objectives, expectations and intentions and
other statements that are not historical facts.  Such statements are based upon the current beliefs and
expectations of SunTrust’s management and are subject to significant risks and uncertainties.  Actual results
may differ from those set forth in the forward-looking statements.  The following factors, among others, could
cause actual results to differ from those set forth in the forward-looking statements: the risk that the cost
savings and any revenue synergies from the merger may not be fully realized or may take longer to realize
than expected; disruption from the merger making it more difficult to maintain relationships with clients,
employees or suppliers; increased competition and its effects on pricing, spending, third-party relationships
and revenues; the risk of new and changing regulation in the U.S. and internationally.  Additional factors that
could cause SunTrust’s results to differ materially from those described in the forward-looking statements
can be found SunTrust’s 2004 Annual Report on Form 10-K, and in the Quarterly Reports on Form 10-Q and
10-Q/A of SunTrust and NCF filed with the Securities and Exchange Commission and available at the
Securities and Exchange Commission’s internet site (http://www.sec.gov).  The forward-looking statements
in this presentation speak only as of the date of the filing, and SunTrust does not assume any obligation to
update the forward-looking statements or to update the reasons why actual results could differ from those
contained in the forward-looking statements.

This presentation includes some non-GAAP measures to describe SunTrust’s performance.  The
reconciliation of those measures to GAAP measures can be found in in the appendix of this presentation, as
well as in SunTrust’s earnings press release, which can be found on SunTrust’s website in the news section
of the investor relations pages.

2

 

SunTrust Overview

7th largest commercial banking
organization in the U.S. with $165
billion in assets

We believe the National Commerce
transaction makes the “Best
Footprint in Banking” even better  

Approximately 1,700 retail and
specialized service branches and
2,700 ATMs

2003-2008
Projected
Weighted Average
Population Growth

SunTrust Branches

National Commerce Branches

(1)

(1)

Source: SNL Financial.  Note: the data reflects the 25 U.S. banks and thrifts by assets
as of December 31, 2004.  Weighted average population growth is based on MSA
deposits pro forma for pending and completed acquisitions.

3

 

NCF Merger

Similar management models and cultures have made transition smooth

SunTrust operating model successfully rolled out:

– Bill Reed named Vice Chair over all SunTrust geographies and companywide sales
   management

– Carolinas Group created with four regions and new Memphis Region part of Central
   Group

Systems successfully converted at over 400 branches and product capabilities in
place

Wal-Mart in-store partner strategy build-out continues - 63 new Wal-Mart branches
currently in operation with 18 additional planned to be opened in 2005

Overall employee retention has been strong

Client retention a top priority: 109,000 customer calls made by relationship managers
prior to the mid-April systems conversion and nearly 3 million conversion-related mailings
delivered by March 31
st with another 1.4 million planned in April and May

Projected expense efficiencies on target

4

 

SunTrust Transformation

2004

1998/99

Focused on
efficiency,
ability to
deliver
common  
customer
experience

Implemented
series of
operational
initiatives and
common
systems
platform

Implemented sales
strategy referred to
as S
3 + E2 = Selling,
Serving, Sustaining
client relationships
through Excellence
in Execution

Placed highest
priority on sales &
client retention

Established high
performance
standards for LOBs
and geographic units

Introduced
new
geographic
structure and
operating
model

Aligned top
talent to key
leadership
positions

Intensified
local market,
client and
sales focus

Extended
footprint into
key growth
markets with
Crestar
merger

Collapsed 28
bank
charters

Streamlined
functional
organization

Implemented
new revenue
initiatives in
key
businesses

Created
process
efficiencies
and
consistency
in key
business
lines

Enhanced
Franchise

One
Bank

Take the
Lead

Profit
Acceleration

Sales Culture
Transformation

5

 

Operating Model Differentiation

LOBs design business and
product strategies with direct
feedback from the line

Geographic partners are
empowered to deliver services,
products and pricing to local
customers

Our specialty businesses that
are centrally managed effectively
use this same geographic power
in our footprint (e.g. mortgage)

Focused on delivering the whole
institution to customers on an
integrated basis

Key to SunTrust’s on-going
success

6

 

SunTrust Today

Our foundation is firmly in place:

Fully functioning operating model with clear allocation of responsibilities

Key components of sales organization in place:  weekly sales meetings,
sales and referral goals and linked incentives

We have clear strategy and focused initiatives to drive performance:

Deliver “Big Bank” capabilities with local decision making and
responsiveness

Focus on customer acquisition and retention

Drive cross-LOB referrals

Key initiatives are generating tangible results

7

 

2004 LOB Accomplishments

Enhanced consumer and small business
checking products; successfully launched
business free checking products

Increased focus on private banking
lending
opportunities

Launched enhanced home equity line
product in Mid-Atlantic and emphasized
product in all geographic markets

Launched online web referral for branch
banking and
enhanced service offerings
online channel
through (“STOLI”).

New personal checking accts. up 8%, new
business checking up
12%

Private Banking loan production up 10%

New Direct Equity production increased 25%

Loans/lines originated through SunTrust’s
online service up
23%

New deposit accounts opened through
SunTrust’s online service up
25%

  Retail

Key Initiatives

Results(1)

(1)

Includes only legacy SunTrust data for 2004 as compared to 2003 levels. NCF was treated as a separate line of business for 4Q 04.

8

 

2004 LOB Accomplishments

  Commercial

Results(1)

Key Initiatives

Enhanced focus on developing
relationship plans for key customer
segments

Adopted sales management
process
and installed new
technology
to support the
operating model

Launched collaborative effort
between Wealth and Investment
Management and Private Banking
to acquire new clients

Deposits up 15%

Loans up 6%

Independent research results (2002 to
2004):

Moved from #3 to #1 in market position
and lead relationships among
companies with $5MM - $250MM in
revenue within SunTrust’s geographic
markets

Within the $50MM-250MM segment,
increased from 21% to 24% lead share
on top of 6 percentage point growth
over the previous two-year period.

1,044 new relationships from team-based
mission

(1)

Includes only legacy SunTrust data for 2004 as compared to 2003 levels. NCF was treated as a separate line of business for 4Q 04.

9

 

2004 LOB Accomplishments

  Corporate and Investment Banking

Key Initiatives

Drove profitability and growth
through the
cross-sale of capital
markets products

Focused on achieving mutual
relevance
with targeted clients to
which we commit capital

Institutionalized a dynamic client
planning process

    

Capital Markets Revenue cross-sold to the
Commercial and Wealth & Investment
Management LOB’s of $44.2MM, up 10%
          

Total Capital Markets Revenue of $354.9MM,
up $23.1MM or 7%

Corporate Banking’s newly booked credit
relationships greater than $10MM were up
49%

Corporate Banking’s credit exposure at year-
end was up $2.8 billion or 8%

Results(1)

(1)

Includes only legacy SunTrust data for 2004 as compared to 2003 levels. NCF was treated as a separate line of business for 4Q 04.

10

 

2004 LOB Accomplishments

  Wealth and Investment Management

Formed partnerships with Commercial and
Private Banking to
increase qualified
prospects
and cross referrals

Increased sales staff; expanded AMA
Family Offices
in Atlanta and three new
markets (Charlotte, Miami and Memphis)

Implemented financial planning throughout
Wealth Management and SunTrust
Securities; required
financial plans for all
“A” Clients

Increased focus on retention initiatives;
created the
client retention specialist in
Wealth Management

Loans up 14%

Deposits up 32%

Group trust new business up 8%

Institutional new trust business up 7%

Retail Investment sales up 25%

Insurance sales up 128%

Personal Trust retention improved by 28%

Key Initiatives

Results(1)

(1)

Includes only legacy SunTrust data for 2004 as compared to 2003 levels. NCF was treated as a separate line of business for 4Q 04.

11

 

2004 LOB Accomplishments

  Mortgage

Grew purchase originations faster
than peer average

Increased the size of the mortgage
sales force

Opened 23 new offices to expand
national footprint to 168 total Retail
offices and 17 total Wholesale offices

Continued to emphasize cross-sell
program

Focused on home equity line  
production

Nearly $46 billion in total applications

Almost $27 billion in purchase
applications, up 32%

Over $30 billion in total closings

Over $17 billion in purchase closings,
up 22%

Total cross-sold/referred products up 42%

Key Initiatives

Results(1)

(1)

Includes only legacy SunTrust data for 2004 as compared to 2003 levels. NCF was treated as a separate line of business for 4Q 04.

12

 

2004 Cross-LOB Referral Results  

Retail referred nearly $2.5 billion in closed mortgages to the Mortgage
LOB

Retail made 72,000 referrals to Wealth & Investment Management

Wealth & Investment Management made over 26,000 referrals to Retail

Commercial generated over $37 million in capital markets fees, up 8%

Over 186,000 total products cross-sold by Mortgage, up 44%

(1)

Cross-LOB referral initiatives accelerated activity in 2004, producing tangible results.

(1)

Includes only legacy SunTrust data for 2004 as compared to 2003 levels. NCF was treated as a separate line of business for 4Q 04.

13

 

New Personal Checking Sales

New Business Checking Sales

New Home Equity Sales                             

New Business Banking Loans Sales

Deposit Outstandings

Loan Outstandings

Retail Investment Sales

Group Trust New Business

Institutional New Trust

Private Banking Loan Production

Purchase Mortgage Closings

# Total Products Cross-Sold

Debt Capital Markets

Equity Capital Markets

CIB New Business Revenue

New Lines/Loans

New Credit Cards

New Deposit Accounts

% Increase

Retail

STOLI
SunTrust
Online

Mortgage

Wealth &
Investment
Management

CIB

2004 Sales Results  

Commercial

8%

12%

25%

12%

15%

6%

25%

8%

7%

10%

22%

44%

5%

15%

10%

23%

12%

25%

(1)

(1)

Includes only legacy SunTrust data for 2004 as compared to 2003 levels. NCF was treated as a separate line of business for 4Q 04.

14

 

Loan and Deposit Growth (1)(2)

($ in millions)

Highlights

1Q2005:
1Q2004

Low cost deposits (1)

Total loans

Mortgage loans

Real Estate Equity loans

30

   11

32

   25

   31

63

  29/32

   11/13

1Q2005:
1Q2004

Deposits (1)

29%

    9%

Est. Historical Combined

(2)

(1)      Deposits = Consumer and Commercial Deposits; Low Cost Deposits = Demand Deposits + NOW + Savings.

(2)      SunTrust provides estimated historical combined information to facilitate a more appropriate computation of the combined organization’s organic growth.

(3)      Higher growth rate adjusted for consolidation of Three Pillars.

Reported

Commercial loans

17/24

3/8

(3)

(3)

(3)

(3)

15

 

Net Interest Margin Trend

3.12%

(1)

(1) NCF added 9 b.p., organic margin improved 1 b.p. from 3Q 04.

(2)

3.21%

(2) Day count added 4 b.p., organic margin was flat from 4Q 04.

Adjusting for the NCF impact, net interest margin has been relatively stable to improving
since the third quarter of 2003.

16

 

Net Interest Margin Compared to Peers

Peers include Bank of America, BB&T, Comerica, Fifth Third, Keycorp, M&T Bank, Mellon, National City, Northern Trust, PNC, Regions, US Bancorp, Wachovia and
Wells Fargo.  Numbers presented for peers are averages.

   Source: SNL Financial

Stable to improving NIM has brought SunTrust closer to the peer group average.

*

17

 

Strong Credit Quality

Net charge-offs

Net charge-offs to avg.
loans

NPAs

NPAs to
Loans/OREO/Other repo

Allowance for loan
losses

Allowance to non-
performing loans

Allowance to charge-
offs (years coverage)

2Q2004

3Q2004

1Q2004

$58,787

0.30%

$331,912

0.42%

$936,972

309.7%

4.0

$37,556

0.19%

$324,421

0.39%

$902,243

299.7%

6.0

$51,043

0.24%

$304,217

0.36%

$892,974

315.7%

4.4

$36,834

0.14%

$392,345

0.37%

$1,023,746

286.7%

6.9

1Q2005

($ in thousands)

4Q2004

$53,893

0.21%

$410,658

0.40%

$1,050,024

281.3%

4.9

Improving consumer and commercial credit quality trends have resulted in near historical low
NCO and NPA levels.

18

 

NCOs/Average Loans

Net charge-offs continue to compare favorably vs. peer group average.

*

Peers include Bank of America, BB&T, Comerica, Fifth Third, Keycorp, M&T Bank, Mellon, National City, Northern Trust, PNC, Regions, US Bancorp, Wachovia and
Wells Fargo.  Numbers presented for peers are averages.

   Source: SNL Financial

19

 

Fee Income Growth

Trust and investment mgmt.

Broker/dealer revenue

Deposits and other fees

Other noninterest income

Gain on sale of RCM assets,   
net of related expenses

Securities (losses)/gains

Total noninterest income
                          

($ in millions)

$160.5

158.9

356.8

102.2

-

(19.4)

$759.0

$164.5

149.2

343.6

82.3

19.9

(5.7)

$753.8

21%

24%

19%

77%

-

-

27%

$136.2

119.9

287.7

46.3

-

4.9

$595.0

1Q 2004

1Q 2005

1Q2005:
1Q2004

4Q 2004

8%

2%

2%

29%

-

-

5%

1Q2005:
1Q2004

Est. Historical
Combined

(1)

(1)     SunTrust provides estimated historical combined information to facilitate a more appropriate computation of the combined organization’s organic growth.

Reported

Including NCF in 2004 data, total noninterest income increased 5% during the first
quarter despite weak deposit fee growth.

Reported

20

 

(1)

Excluding merger related expenses and the impact of net gain on sale of RCM assets for 1Q 05.

Focus on Efficiency

(1)

(1)

Third consecutive quarter of revenue growth outpacing expense growth.

21

 

EPS Growth Back on Track

EPS (1)

(1)

EPS as originally reported and adjusted for stock splits.  There are no adjustments for merger pooling.

(2)

CAGR and growth based on GAAP EPS excluding merger-related charges.

GAAP EPS

Reduction in EPS due to
merger-related charges

CAGR (2) = 10.1%

Operating EPS

Growth(2) = 9.4%

22

 

LOB Goals in 2005

  RETAIL

Focus on growing branch network over the next 3 years in high-growth markets
with specific emphasis on Wal-Mart opportunities

Leverage the merger with NCF to capture market share in new markets

  COMMERCIAL

Improve yields and spreads on loan transactions through improved profit modeling
and pricing governance

Sustain market share gains through continued emphasis on strategic dialogue with
clients, service excellence and industry specialization competencies

  CORPORATE AND INVESTMENT BANKING

Continue to enhance capital markets sales into Commercial and Wealth &
Investment Management client base

Increase the number of ‘intersection’ sectors and clients where our client
coverage, balance sheet, equity research and product expertise intersect.

23

 

LOB Goals in 2005

  WEALTH & INVESTMENT MANAGEMENT

Partner with Retail to improve penetration rate of mortgages with the SunTrust
client base and the sale of products to mortgage borrowers

Continue to strengthen product offerings and distribution capabilities

  MORTGAGE

Integrate successful Private Banking units into Private Wealth Management for a
more comprehensive approach to Wealth Management

Aggressively expand and retain SunTrust share of emerging wealth segments

24

 

Long Term Growth Initiatives

25

 

SunTrust Today

Our foundation is firmly in place:

Fully functioning operating model with clear allocation of responsibilities

Key components of sales organization in place:  weekly sales meetings,
sales and referral goals and linked incentives

We have clear strategy and focused initiatives to drive performance:

Deliver “Big Bank” capabilities with local decision making and
responsiveness

Focus on customer acquisition and retention

Drive cross-LOB referrals

Key initiatives are generating tangible results

26

 

APPENDIX

27

 

Average Loan Growth              

Commercial

RE Commercial

RE Construction

RE Comm. & Const.

Mortgages

Direct

Indirect

Consumer

Real Estate Equity

Business Credit Card

Nonaccrual and
Restructured

Total Loans

4Q 2004

      

1Q 2004

($ in millions)

17/24%

3%

112%

38%

32%

92%

(4)%

24%

63%

41%

(16)%

29/32%

$33,423.9

9,537.0

9,621.2

19,158.2

23,435.7

6,767.2

8,384.4

15,151.6

11,573.7

197.7

275.0

$103,215.8

$32,223.1

9,547.2

9,054.6

18,601.8

22,461.0

6,706.9

8,661.6

15,368.5

11,016.4

192.6

274.1

$100,137.5

1Q 2005

$28,464.1

9,295.0

4,546.3

13,841.3

17,758.0

3,533.1

8,727.4

12,260.5

7,111.8

140.0

329.2

$79,904.9

15%

flat

25%

12%

18%

4%

(13)%

(6)%

20%

10%

1%

   12%

 (1)  The addition of direct and indirect.

 (2)  Higher growth rate adjusted for consolidation of Three Pillars.

(2)

1Q2005:
1Q2004

1Q05:4Q04

3/8%

9%

25%

1%

31%

28%

11/13%

1Q2005:
1Q2004

Est. Historical
Combined

(1)

(2)

(2)

Reported

Annualized

(2)

28

 

Average Customer Deposit Growth                      

DDA

NOW

MMA

SAV

CDs

Total (1)

Total low cost
deposits
(2)

4Q 2004

      

1Q 2004

($ in millions)

26%

42%

12%

19%

64%

29%

30%

$23,723.1

17,479.8

24,767.4

7,506.9

17,490.6

$90,967.8

$48,709.8

$18,896.7

12,332.1

22,136.8

6,334.2

10,661.2

$70,361.0

$37,563.0

(1)

Average quarterly Consumer and Commercial Deposits (excludes Broker & Foreign Deposits).

(2)

Total of DDA, NOW, Savings.

1Q 2005

$24,181.7

16,940.7

24,507.0

8,139.3

16,832.7

$90,601.4

$49,261.7

11%

21%

3%

(7)%

12%

9%

11%

1Q2005:
1Q2004

1Q05:4Q04

      

(8)%

13%

4%

(31)%

16%

2%

(4)%

1Q2005:
1Q2004

Est. Historical
Combined

Reported

Annualized

29

SunTrust Banks, Inc. and Subsidiaries
RECONCILEMENT OF NON-GAAP MEASURES


  Quarter - to - Quarter Comparison
  1st Quarter
2005
4th Quarter
2004
3rd Quarter
2004
2nd Quarter
2004
1st Quarter
2004
NON-GAAP MEASURES PRESENTED                              
(Dollars in thousands)                              
Net income $ 492,294   $ 455,729   $ 368,766   $ 386,571   $ 361,835  
Securities losses/(gains), net of tax   3,509     12,595     11,825     5,881     (3,203
Net income excluding securities gains and losses   495,803     468,324     380,591     392,452     358,632  
The Coca-Cola Company dividend, net of tax   (12,028   (10,739   (10,740   (10,739   (10,740
Net income excluding securities gains and losses and The Coca-Cola Company dividend $ 483,775   $ 457,585   $ 369,851   $ 381,713   $ 347,892  
Total average assets $ 161,218,222   $ 156,570,092   $ 127,127,968   $ 127,287,458   $ 123,853,747  
Average net unrealized securities gains   (2,032,787   (2,056,737   (2,054,978   (2,803,917   (2,580,304
Average assets less net unrealized securities gains $ 159,185,435   $ 154,513,355   $ 125,072,990   $ 124,483,541   $ 121,273,443  
Total average equity $ 16,119,430   $ 15,818,968   $ 9,992,905   $ 10,194,201   $ 9,840,282  
Average accumulated other comprehensive income   (1,285,278   (1,304,553   (1,318,332   (1,804,833   (1,645,712
Total average realized equity $ 14,834,152   $ 14,514,415   $ 8,674,573   $ 8,389,368   $ 8,194,570  
Return on average total assets   1.24   1.16   1.15   1.22   1.18
Impact of excluding net realized and unrealized securities gains/losses and The Coca-Cola Company dividend   (0.01   0.02     0.03     0.01     (0.03
Return on average total assets less net unrealized securities gains1   1.23   1.18   1.18   1.23   1.15
Return on average total shareholders' equity   12.39   11.46   14.68   15.25   14.79
Impact of excluding net unrealized securities gains   0.84     1.08     2.28     3.05     2.28  
Return on average realized shareholders' equity2   13.23   12.54   16.96   18.30   17.07
Net interest income $ 1,111,560   $ 1,084,204   $ 876,874   $ 872,429   $ 851,648  
FTE adjustment   17,666     16,684     16,821     12,637     12,256  
Net interest income – FTE   1,129,226     1,100,888     893,695     885,066     863,904  
Noninterest income   753,814     759,003     627,692     622,665     595,086  
Total revenue   1,883,040     1,859,891     1,521,387     1,507,731     1,458,990  
Securities losses/(gains)   5,659     19,377     18,193     9,048     (4,927
Gain on sale of RCM assets, net of related expenses   (19,874                
Total revenue excluding securities gains and losses and net gain on sale of RCM assets3 $ 1,868,825   $ 1,879,268   $ 1,539,580   $ 1,516,779   $ 1,454,063  

  Quarter - to - Quarter Comparison  
  1st Quarter
2005
4th Quarter
2004
Change
%4
1st Quarter
2005
1st Quarter
2004
Change
%
AVERAGE LOW COST CONSUMER AND COMMERCIAL DEPOSIT RECONCILEMENT                                    
(Dollars in thousands)                                    
Noninterest bearing deposits $ 23,723,080   $ 24,181,729     (1.9 $ 23,723,080   $ 18,896,711     25.5  
NOW accounts   17,479,848     16,940,751     3.2     17,479,848     12,332,083     41.7  
Savings   7,506,923     8,139,263     (7.8   7,506,923     6,334,231     18.5  
Total average low cost consumer and commercial deposits $ 48,709,851   $ 49,261,743     (1.1 $ 48,709,851   $ 37,563,025     29.7  




        Estimated Historical Combined6  
  1st Quarter
2005
1st Quarter
2004
Change
%
1st Quarter
2005
1st Quarter
2004
Change
%
NON-GAAP DISCLOSURES FOR IMPACTS OF THREE PILLARS5                                    
(Dollars in millions)                                    
Average loans – reported $ 103,216   $ 79,905     29.2   $ 103,216   $ 93,145     10.8  
Impact of Three Pillars       (1,430   (100.0       (1,430   (100.0
Average loans excluding Three Pillars $ 103,216   $ 78,475     31.5   $ 103,216   $ 91,715     12.5  
Average commercial loans – reported $ 33,424   $ 28,464     17.4   $ 33,518   $ 32,598     2.8  
Impact of Three Pillars       (1,430   (100.0       (1,430   (100.0
Average commercial loans excluding Three Pillars $ 33,424   $ 27,034     23.6   $ 33,518   $ 31,168     7.5  
1 SunTrust presents a return on average assets less net unrealized gains on securities. The foregoing numbers reflect primarily adjustments to remove the effects of the Company's securities portfolio which includes the ownership by the Company of 48.3 million shares of The Coca-Cola Company. The Company uses this information internally to gauge its actual performance in the industry. The Company believes that the return on average assets less the net unrealized securities gains is more indicative of the Company's return on assets because it more accurately reflects the return on the assets that are related to the Company's core businesses which are primarily customer relationship and customer transaction driven. The return on average assets less net unrealized gains on securities is computed by dividing annualized net income, excluding securities gains/losses and The Coca-Cola Company dividend, by average assets less net unrealized securities gains.
2 The Company also believes that the return on average realized equity is more indicative of the Company's return on equity because the excluded equity relates primarily to a long term holding of a specific security. The return on average realized shareholders' equity is computed by dividing annualized net income, excluding securities gains/losses and The Coca-Cola Company dividend, by average realized shareholders' equity.
3 SunTrust presents total revenue excluding realized securities gains and losses and the net gain on the sale of RCM assets. The Company believes total revenue without securities gains and losses is more indicative of the Company's performance because it isolates income that is primarily customer relationship and customer transaction driven. SunTrust further excludes the net gain on the sale of RCM assets because the Company believes the exclusion of the net gain is more indicative of normalized operations.
4 Multiply by 4 to calculate sequential annualized growth or reductions discussed in the earnings call.
5 Under the provisions of FASB Interpretation No. 46, SunTrust consolidated its commercial paper conduit, Three Pillars, effective July 1, 2003. As of March 1, 2004, Three Pillars was restructured and deconsolidated. Adjustments were made to reported figures for comparability purposes.
6 SunTrust's average nonaccrual and restructured loans are included in the respective categories to conform to the NCF presentation.



SunTrust Banks, Inc. and Subsidiaries
RECONCILEMENT OF NON-GAAP MEASURES


  1st Quarter
2005
4th Quarter
2004
SELECTED NON-GAAP OPERATING MEASURES AND ADJUSTED OPERATING MEASURES1            
(Dollars in thousands)            
Net income $ 492,294   $ 455,729  
Merger expense, net of tax   15,958     18,461  
Operating net income   508,252   $ 474,190  
Net gain on sale of RCM assets, net of tax   (12,322    
Adjusted operating net income $ 495,930   $ 474,190  
Diluted earnings per share $ 1.36   $ 1.26  
Impact of excluding merger expense   0.04     0.05  
Operating diluted earnings per share   1.40     1.31  
Impact of net gain on sale of RCM assets   (0.03    
Adjusted operating diluted earnings per share $ 1.37   $ 1.31  
Total revenue $ 1,883,040        
Securities losses   5,659        
Net gain on sale of RCM assets   (19,874      
Adjusted total revenue $ 1,868,825        
Noninterest income $ 753,814        
Net gain on sale of RCM assets   (19,874      
Noninterest income excluding net gain on sale of RCM assets $ 733,940        
Noninterest expense $ 1,133,906   $ 1,148,992  
Merger expense   (25,738   (28,401
Noninterest expense excluding merger expense $ 1,108,168   $ 1,120,591  
Efficiency ratio   60.22   61.78
Impact of excluding merger expense   (1.37   (1.53
Operating efficiency ratio   58.85   60.25
Impact of net gain on sale of RCM assets   0.63      
Adjusted operating efficiency ratio   59.48   60.25
Return on average total assets   1.24   1.16
Impact of excluding merger expense   0.04     0.04  
Operating return on average total assets2   1.28   1.20
Return on average total shareholders' equity   12.39   11.46
Impact of excluding merger expense   0.40     0.47  
Operating return on average total shareholders' equity3   12.79   11.93
1 SunTrust presents selected financial data on an operating basis that excludes merger charges, which represent incremental costs to integrate NCF's operations. The Company also presents selected financial data on an adjusted operating basis, which further excludes the net gain related to the sale of RCM assets. The Company believes the exclusion of these two measures is more reflective of normalized operations.
2 Computed by dividing annualized operating net income by average total assets.
3 Computed by dividing annualized operating net income by average total shareholders' equity.



SunTrust Banks, Inc. and Subsidiaries
QUARTER-TO-QUARTER COMPARISON – ACTUAL AND HISTORICAL COMBINED GROWTH

The 1st quarter 2004 figures represent SunTrust and NCF on a historical combined basis. See next page for a reconcilement of these historical combined amounts.


  ACTUAL HISTORICAL COMBINED
  1st Quarter
2005
4th quarter
2004
Increase/(Decrease) Sequential
Annualized
%
1st Quarter
2005
1st Quarter
2004
Increase/(Decrease)
  Amount % Amount %
STATEMENTS OF INCOME (Dollars in thousands)                                                      
NET INTEREST INCOME $ 1,111,560   $ 1,084,204   $ 27,356     2.5   10.1 $ 1,111,560   $ 1,042,719   $ 68,841     6.6
Provision for loan losses   10,556     37,099     (26,543   (71.5   (286.2   10,556     65,925     (55,369   (84.0
NET INTEREST INCOME AFTER PROVISION FOR LOAN LOSSES   1,101,004     1,047,105     53,899     5.1     20.6     1,101,004     976,794     124,210     12.7  
NONINTEREST INCOME                                                      
Deposit and other fees1   343,634     356,777     (13,143   (3.7   (14.7   343,634     337,122     6,512     1.9  
Trust and investment management income   164,515     160,526     3,989     2.5     9.9     164,515     152,716     11,799     7.7  
Broker / dealer revenue2   149,196     158,888     (9,692   (6.1   (24.4   149,196     145,703     3,493     2.4  
Other noninterest income   82,254     102,189     (19,935   (19.5   (78.0   82,254     63,638     18,616     29.3  
Noninterest income before securities (losses)/gains
and net gain on sale of RCM assets3
  739,599     778,380     (38,781   (5.0   (19.9   739,599     699,179     40,420     5.8  
Gain on sale of RCM assets, net of related expenses   19,874         19,874     100.0     400.0     19,874         19,874     100.0  
Noninterest income before securities (losses)/gains   759,473     778,380     (18,907   (2.4   (9.7   759,473     699,179     60,294     8.6  
Securities (losses)/gains   (5,659   (19,377   13,718     70.8     283.2     (5,659   15,845     (21,504   (135.7
Total noninterest income   753,814     759,003     (5,189   (0.7   (2.7   753,814     715,024     38,790     5.4  
NONINTEREST EXPENSE                                                      
Personnel expense   634,793     612,861     21,932     3.6     14.3     634,793     585,917     48,876     8.3  
Net occupancy expense   75,851     78,218     (2,367   (3.0   (12.1   75,851     75,266     585     0.8  
Outside processing and software   82,848     81,368     1,480     1.8     7.3     82,848     72,216     10,632     14.7  
Equipment expense   52,882     50,765     2,117     4.2     16.7     52,882     52,318     564     1.1  
Marketing and customer development   31,629     34,389     (2,760   (8.0   (32.1   31,629     33,248     (1,619   (4.9
Other noninterest expense   198,948     231,231     (32,283   (14.0   (55.8   198,948     205,230     (6,282   (3.1
Noninterest expense before amortization of
intangible assets and merger expense4
  1,076,951     1,088,832     (11,881   (1.1   (4.4   1,076,951     1,024,195     52,756     5.2  
Amortization of intangible assets   31,217     31,759     (542   (1.7   (6.8   31,217     29,279     1,938     6.6  
Merger expense   25,738     28,401     (2,663   (9.4   (37.5   25,738         25,738     100.0  
Total noninterest expense   1,133,906     1,148,992     (15,086   (1.3   (5.3   1,133,906     1,053,474     80,432     7.6  
INCOME BEFORE INCOME TAXES   720,912     657,116     63,796     9.7     38.8     720,912     638,344     82,568     12.9  
Provision for income taxes   228,618     201,387     27,231     13.5     54.1     228,618     186,265     42,353     22.7  




  ACTUAL HISTORICAL COMBINED
  1st Quarter
2005
4th quarter
2004
Increase/(Decrease) Sequential
Annualized
%
1st Quarter
2005
1st Quarter
2004
Increase/(Decrease)
  Amount % Amount %
NET INCOME   492,294     455,729     36,565     8.0     32.1     492,294     452,079     40,215     8.9  
Merger expense, net of tax   15,958     18,461     (2,503   (13.6   (54.2   15,958         15,958     100.0  
OPERATING NET INCOME   508,252     474,190     34,062     7.2     28.7     508,252     452,079     56,173     12.4  
Net gain on sale of RCM assets, net of tax   (12,322       (12,322   100.0     400.0     (12,322       (12,322   100.0  
ADJUSTED OPERATING NET INCOME $ 495,930   $ 474,190   $ 21,740     4.6   18.3 $ 495,930   $ 452,079   $ 43,851     9.7
REVENUE (Dollars in thousands)                                                      
Net interest income $ 1,111,560   $ 1,084,204   $ 27,356     2.5   10.1 $ 1,111,560   $ 1,042,719   $ 68,841     6.6
FTE adjustment5   17,666     16,684     982     5.9     23.5     17,666     14,361     3,305     23.0  
Net interest income – FTE   1,129,226     1,100,888     28,338     2.6     10.3     1,129,226     1,057,080     72,146     6.8  
Noninterest income   753,814     759,003     (5,189   (0.7   (2.7   753,814     715,024     38,790     5.4  
Total revenue   1,883,040     1,859,891     23,149     1.2     5.0     1,883,040     1,772,104     110,936     6.3  
Securities losses/(gains)   5,659     19,377     (13,718   (70.8   (283.2   5,659     (15,845   21,504     135.7  
Net gain on sale of RCM assets   (19,874       (19,874   100.0     400.0     (19,874       (19,874   100.0  
Total revenue excluding securities gains and losses and net gain on sale of RCM assets $ 1,868,825   $ 1,879,268     ($10,443   (0.6 )%    (2.2 )%  $ 1,868,825   $ 1,756,259   $ 112,566     6.4
SELECTED AVERAGE BALANCES
(Dollars in millions)
                                                     
Average Loans6                                                      
Commercial $ 33,518   $ 32,343   $ 1,175     3.6   14.5 $ 33,518   $ 32,598   $ 920     2.8
Real estate 1-4 family   23,527     22,535     992     4.4     17.6     23,527     18,804     4,723     25.1  
Real estate commercial and construction   19,224     18,660     564     3.0     12.1     19,224     17,670     1,554     8.8  
Real estate equity   11,574     11,016     558     5.1     20.3     11,574     8,844     2,730     30.9  
Consumer7   15,175     15,390     (215   (1.4   (5.6   15,175     15,074     101     0.7  
Credit cards   198     193     5     2.4     9.6     198     155     43     27.7  
Total loans $ 103,216   $ 100,137   $ 3,079     3.1   12.3 $ 103,216   $ 93,145   $ 10,071     10.8
Average deposits                                                      
Noninterest bearing deposits $ 23,723   $ 24,182     ($459   (1.9 )%    (7.6 )%  $ 23,723   $ 21,412   $ 2,311     10.8  
NOW accounts   17,480     16,941     539     3.2     12.7     17,480     14,494     2,986     20.6  
Money market accounts   24,767     24,507     260     1.1     4.2     24,767     24,071     696     2.9  
Savings   7,507     8,139     (632   (7.8   (31.1   7,507     8,054     (547   (6.8
Consumer and other time   17,491     16,832     659     3.9     15.7     17,491     15,575     1,916     12.3  
Total consumer and commercial deposits   90,968     90,601     367     0.4     1.6     90,968     83,606     7,362     8.8  
Brokered and foreign deposits   13,424     10,671     2,753     25.8     103.2     13,424     12,292     1,132     9.2  
Total deposits $ 104,392   $ 101,272   $ 3,120     3.1   12.3 $ 104,392   $ 95,898   $ 8,494     8.9
SELECTED CREDIT DATA (Dollars in thousands)                                                      
Nonaccrual loans $ 337,057   $ 354,241     ($17,184   (4.9 )%    (19.4 )%  $ 337,057   $ 318,643   $ 18,414     5.8
Restructured loans   20,071     19,049     1,022     5.4     21.5     20,071     18,661     1,410     7.6  
Total nonperforming loans   357,128     373,290     (16,162   (4.3   (17.3   357,128     337,304     19,824     5.9  
Other real estate owned (OREO)   27,555     28,619     (1,064   (3.7   (14.9   27,555     41,605     (14,050   (33.8
Other repossessed assets   7,662     8,749     (1,087   (12.4   (49.7   7,662     17,061     (9,399   (55.1
Total nonperforming assets $ 392,345   $ 410,658     ($18,313   (4.5 )%    (17.8 )%  $ 392,345   $ 395,970     ($3,625   (0.9 )% 
Allowance for loan and lease losses   ($1,023,746   ($1,050,024 $ 26,278     (2.5 )%    (10.0 )%    ($1,023,746   ($1,110,356 $ 86,610     (7.8



1 Includes service charges on deposits, card and other charges and fees.
2 Includes retail investment services, investment banking income and trading account profits and commissions.
3 SunTrust presents noninterest income before securities (losses)/gains and the net gain on the sale of RCM assets. The Company believes noninterest income before securities gains and losses is more indicative of the Company's performance because it isolates income that is primarily customer relationship and customer transaction driven. SunTrust further excludes the net gain on the sale of RCM assets because the Company believes the exclusion of the net gain provides better comparability and is more indicative of normalized operations.
4 The Company presents noninterest expense before amortization of intangible assets and merger expense. The Company believes the exclusion of these measures provides better comparability and is more reflective of normalized operations.
5 NCF's FTE adjustments were reduced $4,712 from the first quarter of 2004 to conform to SunTrust's methodology.
6 SunTrust's average nonaccrual and restructured loans are included in the respective categories to conform to the NCF presentation.
7 Includes consumer direct and consumer indirect loans.



SunTrust Banks, Inc. and Subsidiaries
SUNTRUST / NCF – SELECTED HISTORICAL FINANCIAL DATA


  1st Quarter 2004
  SunTrust NCF Pro Forma
Combined
STATEMENTS OF INCOME (Dollars in thousands)                  
NET INTEREST INCOME $ 851,648   $ 191,071   $ 1,042,719  
Provision for loan losses   53,837     12,088     65,925  
NET INTEREST INCOME AFTER PROVISION
FOR LOAN LOSSES
  797,811     178,983     976,794  
NONINTEREST INCOME                  
Deposit and other fees1   287,659     49,463     337,122  
Trust and investment management income   136,218     16,498     152,716  
Broker / dealer revenue2   119,941     25,762     145,703  
Other noninterest income   46,341     17,297     63,638  
Noninterest income before securities (losses)/gains   590,159     109,020     699,179  
Securities gains   4,927     10,918     15,845  
Total noninterest income   595,086     119,938     715,024  
NONINTEREST EXPENSE                  
Personnel expense   506,796     79,121     585,917  
Net occupancy expense   61,859     13,407     75,266  
Outside processing and software   65,626     6,590     72,216  
Equipment expense   45,085     7,233     52,318  
Marketing and customer development   30,219     3,029     33,248  
Other noninterest expense   164,523     40,707     205,230  
Noninterest expense before amortization of
intangible assets
  874,108     150,087     1,024,195  
Amortization of intangible assets   15,640     13,639     29,279  
Total noninterest expense   889,748     163,726     1,053,474  
INCOME BEFORE INCOME TAXES   503,149     135,195     638,344  
Provision for income taxes   141,314     44,951     186,265  
NET INCOME $ 361,835   $ 90,244   $ 452,079  
REVENUE (Dollars in thousands)                  
Net interest income $ 851,648   $ 191,071   $ 1,042,719  
FTE adjustment3   12,256     2,105     14,361  
Net interest income – FTE   863,904     193,176     1,057,080  
Noninterest income   595,086     119,938     715,024  
Total revenue   1,458,990     313,114     1,772,104  
Securities (gains)   (4,927   (10,918   (15,845
Total revenue excluding securities gains and losses $ 1,454,063   $ 302,196   $ 1,756,259  




  1st Quarter 2004
  SunTrust NCF Pro Forma
Combined
SELECTED AVERAGE BALANCES (Dollars in millions)                  
Average Loans4                  
Commercial $ 28,599   $ 3,999   $ 32,598  
Real estate 1-4 family   17,850     954     18,804  
Real estate commercial and construction   13,910     3,760     17,670  
Real estate equity   7,112     1,732     8,844  
Consumer 5   12,294     2,780     15,074  
Credit cards   140     15     155  
Total loans $ 79,905   $ 13,240   $ 93,145  
Average deposits                  
Noninterest bearing deposits $ 18,897   $ 2,515   $ 21,412  
NOW accounts   12,332     2,162     14,494  
Money market accounts   22,137     1,934     24,071  
Savings   6,334     1,720     8,054  
Consumer and other time   10,661     4,914     15,575  
Total consumer and commercial deposits   70,361     13,245     83,606  
Brokered and foreign deposits   10,001     2,291     12,292  
Total deposits $ 80,362   $ 15,536   $ 95,898  
SELECTED CREDIT DATA (Dollars in thousands)                  
Nonaccrual loans $ 283,918   $ 34,725   $ 318,643  
Restructured loans   18,661         18,661  
Total nonperforming loans   302,579     34,725     337,304  
Other real estate owned (OREO)   18,380     23,225     41,605  
Other repossessed assets   10,953     6,108     17,061  
Total nonperforming assets $ 331,912   $ 64,058   $ 395,970  
Allowance for loan and lease losses   ($936,972   ($173,384   ($1,110,356
1 Includes service charges on deposits, card and other charges and fees.
2 Includes retail investment services, investment banking income and trading account profits and commissions.
3 NCF's FTE adjustments were reduced $4,712 from the 1st quarter of 2004 to conform to SunTrust methodology.
4 SunTrust's average nonaccrual and restructured loans are included in the respective categories to conform to the NCF presentation.
5 Includes consumer direct and consumer indirect loans.