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Portfolio Balances and Delinquency Balances Based on 90 days or more Past Due and Net Charge-Offs Related to Managed Portfolio Loans (Detail) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2019
Mar. 31, 2018
Dec. 31, 2018
Principal Amount Outstanding on Loans Managed and Securitized or Asset-backed Financing Arrangement $ 300,724   $ 299,181
Delinquent Amount at End of Period on Loans Managed and Securitized or Asset-backed Financing Arrangement 2,408   2,476
Net Credit Losses During Period on Loans Managed or Securitized or Asset-backed Financing Arrangement 97 $ 81  
Commercial Portfolio Segment [Member]      
Principal Amount Outstanding of Loans Held-in-portfolio 83,729   80,940
Delinquent Amount at End of Period on Loans Managed and Securitized or Asset-backed Financing Arrangement 215   175
Net Credit Losses During Period on Loans Managed or Securitized or Asset-backed Financing Arrangement 28 17  
Consumer Portfolio Segment [Member]      
Principal Amount Outstanding of Loans Held-in-portfolio 71,504   70,899
Delinquent Amount at End of Period on Loans Managed and Securitized or Asset-backed Financing Arrangement 1,966   2,003
Net Credit Losses During Period on Loans Managed or Securitized or Asset-backed Financing Arrangement 69 62  
Loans and Finance Receivables [Member]      
Principal Amount Outstanding of Loans Held-in-portfolio 155,233   151,839
Delinquent Amount at End of Period on Loans Managed and Securitized or Asset-backed Financing Arrangement 2,181   2,178
Net Credit Losses During Period on Loans Managed or Securitized or Asset-backed Financing Arrangement 97 79  
Asset-backed Securities, Securitized Loans and Receivables [Member]      
Principal Amount Outstanding on Loans Managed and Securitized or Asset-backed Financing Arrangement 144,884   146,208
Delinquent Amount at End of Period on Loans Managed and Securitized or Asset-backed Financing Arrangement 148   146
Net Credit Losses During Period on Loans Managed or Securitized or Asset-backed Financing Arrangement 0 2  
Loans [Member]      
Principal Amount Outstanding on Loans Managed and Securitized or Asset-backed Financing Arrangement [1] 607   1,134
Delinquent Amount at End of Period on Loans Managed and Securitized or Asset-backed Financing Arrangement [1] 79   152
Net Credit Losses During Period on Loans Managed or Securitized or Asset-backed Financing Arrangement 0 0  
Commercial Portfolio Segment [Member] | Asset-backed Securities, Securitized Loans and Receivables [Member]      
Principal Amount Outstanding on Loans Managed and Securitized or Asset-backed Financing Arrangement [2] 6,585   6,399
Delinquent Amount at End of Period on Loans Managed and Securitized or Asset-backed Financing Arrangement [2] 0   0
Net Credit Losses During Period on Loans Managed or Securitized or Asset-backed Financing Arrangement 0 0  
Consumer Portfolio Segment [Member] | Asset-backed Securities, Securitized Loans and Receivables [Member]      
Principal Amount Outstanding on Loans Managed and Securitized or Asset-backed Financing Arrangement 138,299   139,809
Delinquent Amount at End of Period on Loans Managed and Securitized or Asset-backed Financing Arrangement 148   $ 146
Net Credit Losses During Period on Loans Managed or Securitized or Asset-backed Financing Arrangement [3] $ 0 $ 2  
[1] Comprised of unsecuritized loans the Company originated and sold to private investors with servicing rights retained. Net charge-offs on these loans are not presented in the table as the data is not reported to the Company by the private investors that own these related loans.
[2] Comprised of commercial mortgages sold through Fannie Mae, Freddie Mac, and Ginnie Mae securitizations, whereby servicing has been retained by the Company.
[3] Amounts associated with $347 million and $387 million of managed securitized loans at March 31, 2019 and December 31, 2018, respectively. Net charge-off data is not reported to the Company for the remaining balance of $138.0 billion and $139.4 billion of managed securitized loans at March 31, 2019 and December 31, 2018, respectively.