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Portfolio Balances and Delinquency Balances Based on 90 days or more Past Due and Net Charge-Offs Related to Managed Portfolio Loans (Detail) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2018
Mar. 31, 2017
Dec. 31, 2017
Principal Amount Outstanding on Loans Managed and Securitized or Asset-backed Financing Arrangement $ 283,994   $ 285,301
Delinquent Amount at End of Period on Loans Managed and Securitized or Asset-backed Financing Arrangement 2,708   2,590
Net Credit Losses During Period on Loans Managed or Securitized or Asset-backed Financing Arrangement 81 $ 115  
Commercial Portfolio Segment [Member]      
Principal Amount Outstanding of Loans Held-in-portfolio 75,324   75,477
Delinquent Amount at End of Period on Loans Managed and Securitized or Asset-backed Financing Arrangement 271   247
Net Credit Losses During Period on Loans Managed or Securitized or Asset-backed Financing Arrangement 17 50  
Consumer Portfolio Segment [Member]      
Principal Amount Outstanding of Loans Held-in-portfolio 67,294   67,704
Delinquent Amount at End of Period on Loans Managed and Securitized or Asset-backed Financing Arrangement 1,789   1,832
Net Credit Losses During Period on Loans Managed or Securitized or Asset-backed Financing Arrangement 62 62  
Loans and Finance Receivables [Member]      
Principal Amount Outstanding of Loans Held-in-portfolio 142,618   143,181
Delinquent Amount at End of Period on Loans Managed and Securitized or Asset-backed Financing Arrangement 2,060   2,079
Net Credit Losses During Period on Loans Managed or Securitized or Asset-backed Financing Arrangement 79 112  
Asset-backed Securities, Securitized Loans and Receivables [Member]      
Principal Amount Outstanding on Loans Managed and Securitized or Asset-backed Financing Arrangement 139,287   139,920
Delinquent Amount at End of Period on Loans Managed and Securitized or Asset-backed Financing Arrangement 308   171
Net Credit Losses During Period on Loans Managed or Securitized or Asset-backed Financing Arrangement 2 3  
Loans [Member]      
Principal Amount Outstanding on Loans Managed and Securitized or Asset-backed Financing Arrangement [1] 2,089   2,200
Delinquent Amount at End of Period on Loans Managed and Securitized or Asset-backed Financing Arrangement [1] 340   340
Net Credit Losses During Period on Loans Managed or Securitized or Asset-backed Financing Arrangement 0 0  
Commercial Portfolio Segment [Member] | Asset-backed Securities, Securitized Loans and Receivables [Member]      
Principal Amount Outstanding on Loans Managed and Securitized or Asset-backed Financing Arrangement [2] 5,798   5,760
Delinquent Amount at End of Period on Loans Managed and Securitized or Asset-backed Financing Arrangement [2] 0   0
Net Credit Losses During Period on Loans Managed or Securitized or Asset-backed Financing Arrangement 0 0  
Consumer Portfolio Segment [Member] | Asset-backed Securities, Securitized Loans and Receivables [Member]      
Principal Amount Outstanding on Loans Managed and Securitized or Asset-backed Financing Arrangement 133,489   134,160
Delinquent Amount at End of Period on Loans Managed and Securitized or Asset-backed Financing Arrangement 308   $ 171
Net Credit Losses During Period on Loans Managed or Securitized or Asset-backed Financing Arrangement [3] $ 2 $ 3  
[1] Comprised of unsecuritized loans the Company originated and sold to private investors with servicing rights retained. Net charge-offs on these loans are not presented in the table as the data is not reported to the Company by the private investors that own these related loans.
[2] Comprised of commercial mortgages sold through Fannie Mae, Freddie Mac, and Ginnie Mae securitizations, whereby servicing has been retained by the Company.
[3] Amounts associated with $541 million and $602 million of managed securitized loans at March 31, 2018 and December 31, 2017, respectively. Net charge-off data is not reported to the Company for the remaining balance of $132.9 billion and $133.6 billion of managed securitized loans at March 31, 2018 and December 31, 2017, respectively.