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Goodwill and Intangible Assets - Additional Information (Details) - USD ($)
$ in Millions
3 Months Ended 12 Months Ended
Mar. 31, 2017
Mar. 31, 2016
Dec. 31, 2016
Dec. 31, 2015
Dec. 15, 2016
Jun. 30, 2015
Bank Servicing Fees $ 58 $ 62        
Principal Amount Outstanding of Loans Serviced [1] 28,700   $ 27,700      
Principal Amount Outstanding on Loans Managed and Securitized or Asset-backed Financing Arrangement 284,670   278,197      
Principal Amount Outstanding of Loans Serviced For Third Parties 23,700   22,900      
Servicing Asset at Fair Value, Amount 1,645   1,572      
Mortgage Servicing Rights, Fair Value [Member]            
Bank Servicing Fees 101 87        
Principal Amount Outstanding on Loans Managed and Securitized or Asset-backed Financing Arrangement 164,500   160,200      
Principal Amount Outstanding of Loans Serviced For Third Parties 135,600   129,600      
Unpaid Principal Balance of Outstanding Underlying MSRs Purchased 0 8,100        
Principal Amount Sold on Loans Serviced for Third Parties 64 221        
Servicing Asset at Fair Value, Amount 1,645 1,182 1,572 $ 1,307    
Asset-backed Securities, Securitized Loans and Receivables [Member]            
Principal Amount Outstanding on Loans Managed and Securitized or Asset-backed Financing Arrangement [1] 138,313   131,914      
indirect auto loan servicing rights [Member]            
Bank Servicing Fees 1 2        
Servicing Asset           $ 13
Servicing Asset at Fair Value, Amount 3   4      
Commercial Mortgage Servicing Rights [Member]            
Servicing Asset at Amortized Cost 63   62      
Bank Servicing Fees 5 0        
Principal Amount Outstanding on Loans Managed and Securitized or Asset-backed Financing Arrangement 5,000   4,800      
Servicing Asset at Fair Value, Amount 65   $ 62      
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Assets $ 62       $ 62  
Finite-Lived Intangible Asset, Useful Life 7 years   7 years      
Consumer Portfolio Segment [Member] | Asset-backed Securities, Securitized Loans and Receivables [Member]            
Principal Amount Outstanding on Loans Managed and Securitized or Asset-backed Financing Arrangement [1] $ 448   $ 512      
Proceeds from Securitizations of Consumer Loans       $ 1,000    
Pillar Financial [Member]            
Bank Servicing Fees $ 4 $ 0        
[1] Excludes loans that have completed the foreclosure or short sale process (i.e., involuntary prepayments).