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Goodwill and Intangible Assets - Additional Information (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2016
Dec. 31, 2015
Dec. 31, 2014
Dec. 15, 2016
Jun. 30, 2015
Bank Servicing Fees $ 189 $ 169 $ 196    
Principal Amount Outstanding on Loans Managed and Securitized or Asset-backed Financing Arrangement 278,197 258,212      
Servicing Asset at Fair Value, Amount 1,572 1,307      
Mortgage Servicing Rights, Fair Value [Member]          
Bank Servicing Fees 366 347 329    
Principal Amount Outstanding on Loans Managed and Securitized or Asset-backed Financing Arrangement 160,200 148,200      
Principal Amount Outstanding of Loans Serviced For Third Parties 129,600 121,000      
Unpaid Principal Balance of Outstanding Underlying MSRs Purchased 19,700 10,300      
Unpaid Principal Balance of Outstanding Underlying MSRs Transferred 13,800 0      
Principal Amount Sold on Loans Serviced for Third Parties 575 803      
Servicing Asset at Fair Value, Amount 1,572 1,307 $ 1,206    
Asset-backed Securities, Securitized Loans and Receivables [Member]          
Principal Amount Outstanding on Loans Managed and Securitized or Asset-backed Financing Arrangement [1] 131,914 117,797      
indirect auto loan servicing rights [Member]          
Bank Servicing Fees 7 5      
Servicing Asset         $ 13
Servicing Asset at Fair Value, Amount 4 9      
Commercial Mortgage Servicing Rights [Member]          
Principal Amount Outstanding on Loans Managed and Securitized or Asset-backed Financing Arrangement 4,800        
Servicing Asset at Fair Value, Amount $ 62        
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Assets       $ 62  
Finite-Lived Intangible Asset, Useful Life 7 years        
Consumer Portfolio Segment [Member] | Asset-backed Securities, Securitized Loans and Receivables [Member]          
Principal Amount Outstanding on Loans Managed and Securitized or Asset-backed Financing Arrangement [1] $ 512 807      
Proceeds from Securitizations of Consumer Loans   $ 1,000      
[1] Excludes loans that have completed the foreclosure or short sale process (i.e., involuntary prepayments)