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Portfolio Balances and Delinquency Balances Based on 90 days or more Past Due and Net Charge-Offs Related to Managed Portfolio Loans (Detail) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2016
Jun. 30, 2015
Jun. 30, 2016
Jun. 30, 2015
Dec. 31, 2015
Principal Amount Outstanding on Loans Managed and Securitized or Asset-backed Financing Arrangement [1] $ 267,716   $ 267,716   $ 258,212
Delinquent Amount at End of Period on Loans Managed and Securitized or Asset-backed Financing Arrangement [2] 2,670   2,670   2,377
Net Credit Losses During Period on Loans Managed or Securitized or Asset-backed Financing Arrangement 139 $ 90 227 $ 193  
Commercial Portfolio Segment [Member]          
Principal Balance [1] 77,448   77,448   75,252
Delinquent Amount at End of Period on Loans Managed and Securitized or Asset-backed Financing Arrangement [2] 524   524   344
Net Credit Losses During Period on Loans Managed or Securitized or Asset-backed Financing Arrangement 90 16 112 33  
Residential Portfolio Segment [Member]          
Principal Balance [1] 39,449   39,449   38,928
Delinquent Amount at End of Period on Loans Managed and Securitized or Asset-backed Financing Arrangement [2] 768   768   729
Net Credit Losses During Period on Loans Managed or Securitized or Asset-backed Financing Arrangement 24 51 58 110  
Consumer Portfolio Segment [Member]          
Principal Balance [1] 24,759   24,759   22,262
Delinquent Amount at End of Period on Loans Managed and Securitized or Asset-backed Financing Arrangement [2] 693   693   580
Net Credit Losses During Period on Loans Managed or Securitized or Asset-backed Financing Arrangement 23 20 51 44  
Loans and Finance Receivables [Member]          
Principal Balance [1] 141,656   141,656   136,442
Delinquent Amount at End of Period on Loans Managed and Securitized or Asset-backed Financing Arrangement [2] 1,985   1,985   1,653
Net Credit Losses During Period on Loans Managed or Securitized or Asset-backed Financing Arrangement 137 87 221 187  
Asset-backed Securities, Securitized Loans and Receivables [Member]          
Principal Amount Outstanding on Loans Managed and Securitized or Asset-backed Financing Arrangement [1],[3] 122,646   122,646   117,797
Delinquent Amount at End of Period on Loans Managed and Securitized or Asset-backed Financing Arrangement [2],[3] 192   192   127
Net Credit Losses During Period on Loans Managed or Securitized or Asset-backed Financing Arrangement 2 3 6 6  
Loans [Member]          
Principal Amount Outstanding on Loans Managed and Securitized or Asset-backed Financing Arrangement [1],[4] 3,414   3,414   3,973
Delinquent Amount at End of Period on Loans Managed and Securitized or Asset-backed Financing Arrangement [2],[4] 493   493   597
Net Credit Losses During Period on Loans Managed or Securitized or Asset-backed Financing Arrangement 0 0 0 0  
Consumer Portfolio Segment [Member] | Asset-backed Securities, Securitized Loans and Receivables [Member]          
Principal Amount Outstanding on Loans Managed and Securitized or Asset-backed Financing Arrangement [1],[3] 652   652   807
Delinquent Amount at End of Period on Loans Managed and Securitized or Asset-backed Financing Arrangement 0   0   1 [2],[3]
Net Credit Losses During Period on Loans Managed or Securitized or Asset-backed Financing Arrangement 0 0 2 0  
Residential Portfolio Segment [Member] | Asset-backed Securities, Securitized Loans and Receivables [Member]          
Principal Amount Outstanding on Loans Managed and Securitized or Asset-backed Financing Arrangement [1],[3] 121,994   121,994   116,990
Delinquent Amount at End of Period on Loans Managed and Securitized or Asset-backed Financing Arrangement [2],[3] 192   192   $ 126
Net Credit Losses During Period on Loans Managed or Securitized or Asset-backed Financing Arrangement [5] $ 2 $ 3 $ 4 $ 6  
[1] Excludes $2.5 billion and $1.8 billion of LHFS at June 30, 2016 and December 31, 2015, respectively.
[2] Excludes $1 million of past due LHFS at both June 30, 2016 and December 31, 2015.
[3] Excludes loans that have completed the foreclosure or short sale process (i.e., involuntary prepayments)
[4] Comprised of unsecuritized residential loans the Company originated and sold to private investors with servicing rights retained. Net charge-offs on these loans are not presented in the table as the data is not reported to the Company by the private investors that own these related loans.
[5] Net charge-offs are associated with $452 million and $501 million of managed securitized residential loans at June 30, 2016 and December 31, 2015, respectively. Net charge-off data is not reported to the Company for the remaining balance of $121.5 billion and $116.5 billion of managed securitized residential loans at June 30, 2016 and December 31, 2015, respectively.