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Goodwill and Intangible Assets - Additional Information (Details) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2016
Jun. 30, 2015
Jun. 30, 2016
Jun. 30, 2015
Dec. 31, 2015
Dec. 31, 2014
Bank Servicing Fees $ 52 $ 30 $ 114 $ 73    
Principal Amount Outstanding on Loans Managed and Securitized or Asset-backed Financing Arrangement [1] 267,716   267,716   $ 258,212  
Servicing Asset at Fair Value, Amount 1,061   1,061      
Mortgage Servicing Rights, Fair Value [Member]            
Bank Servicing Fees 92 83 179 166    
Principal Amount Outstanding on Loans Managed and Securitized or Asset-backed Financing Arrangement 154,500   154,500   148,200  
Principal Amount Outstanding of Loans Serviced For Third Parties 125,400   125,400   121,000  
Unpaid Principal Balance of Outstanding Underlying MSRs Purchased     8,100 10,300    
Unpaid Principal Balance of Outstanding Underlying MSRs Transferred       0    
Principal Amount Sold on Loans Serviced for Third Parties     351 407    
Servicing Asset at Fair Value, Amount 1,061 1,393 1,061 1,393 1,307 $ 1,206
Asset-backed Securities, Securitized Loans and Receivables [Member]            
Principal Amount Outstanding on Loans Managed and Securitized or Asset-backed Financing Arrangement [1],[2] 122,646   122,646   117,797  
indirect auto loan servicing rights [Member]            
Bank Servicing Fees 2 1 4 1    
Servicing Asset   13   $ 13    
Servicing Asset at Fair Value, Amount 6   6      
Consumer Portfolio Segment [Member] | Asset-backed Securities, Securitized Loans and Receivables [Member]            
Principal Amount Outstanding on Loans Managed and Securitized or Asset-backed Financing Arrangement [1],[2] $ 652   $ 652   $ 807  
Proceeds from Securitizations of Consumer Loans   $ 1,000        
[1] Excludes $2.5 billion and $1.8 billion of LHFS at June 30, 2016 and December 31, 2015, respectively.
[2] Excludes loans that have completed the foreclosure or short sale process (i.e., involuntary prepayments)