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Net Income/(Loss) Per Common Share (Tables)
9 Months Ended
Sep. 30, 2015
Earnings Per Share [Abstract]  
Reconciliation of Net Income/(Loss) to Net Income/(Loss) Available to Common Shareholders
 
Three Months Ended September 30
 
Nine Months Ended September 30
(Dollars and shares in millions, except per share data)
2015
 
2014
 
2015
 
2014
Net income

$537

 

$576

 

$1,449

 

$1,380

Preferred dividends
(16
)
 
(9
)
 
(48
)
 
(28
)
Dividends and undistributed earnings allocated to unvested shares
(2
)
 
(4
)
 
(5
)
 
(9
)
Net income available to common shareholders

$519

 

$563

 

$1,396

 

$1,343

Average basic common shares
513

 
527

 
517

 
529

Effect of dilutive securities:
 
 
 
 
 
 
 
Stock options
2

 
2

 
2

 
2

Restricted stock, RSUs, and warrants
4

 
4

 
4

 
4

Average diluted common shares
519

 
533

 
523

 
535

Net income per average common share - diluted

$1.00

 

$1.06

 

$2.67

 

$2.51

Net income per average common share - basic

$1.01

 

$1.07

 

$2.70

 

$2.54