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Consolidated Balance Sheets (Parenthetical) (USD $)
In Millions, except Share data in Thousands, unless otherwise specified
Mar. 31, 2015
Dec. 31, 2014
Loans Held-for-sale, Fair Value Disclosure $ 2,077us-gaap_LoansHeldForSaleFairValueDisclosure $ 1,892us-gaap_LoansHeldForSaleFairValueDisclosure
Loans Receivable, Fair Value Disclosure 268us-gaap_LoansReceivableFairValueDisclosure 272us-gaap_LoansReceivableFairValueDisclosure
Servicing Asset at Fair Value, Amount 1,181us-gaap_ServicingAssetAtFairValueAmount 1,206us-gaap_ServicingAssetAtFairValueAmount
Long-term Debt, Fair Value 1,281us-gaap_LongTermDebtFairValue 1,283us-gaap_LongTermDebtFairValue
Common stock, par value $ 1.00us-gaap_CommonStockParOrStatedValuePerShare $ 1.00us-gaap_CommonStockParOrStatedValuePerShare
Loans Receivable Held-for-sale, Net 3,404us-gaap_LoansReceivableHeldForSaleNet [1] 3,232us-gaap_LoansReceivableHeldForSaleNet [1]
Loans held for investment 132,380us-gaap_LoansAndLeasesReceivableGrossCarryingAmount [2] 133,112us-gaap_LoansAndLeasesReceivableGrossCarryingAmount [2]
Long-term Debt 13,012us-gaap_LongTermDebt [3] 13,022us-gaap_LongTermDebt [3]
Common Stock, Shares, Outstanding 522,031us-gaap_CommonStockSharesOutstanding [4] 524,540us-gaap_CommonStockSharesOutstanding [4]
Variable Interest Entity, Primary Beneficiary [Member]    
Loans held for investment 277us-gaap_LoansAndLeasesReceivableGrossCarryingAmount
/ us-gaap_VariableInterestEntitiesByClassificationOfEntityAxis
= us-gaap_VariableInterestEntityPrimaryBeneficiaryMember
288us-gaap_LoansAndLeasesReceivableGrossCarryingAmount
/ us-gaap_VariableInterestEntitiesByClassificationOfEntityAxis
= us-gaap_VariableInterestEntityPrimaryBeneficiaryMember
Long-term Debt 292us-gaap_LongTermDebt
/ us-gaap_VariableInterestEntitiesByClassificationOfEntityAxis
= us-gaap_VariableInterestEntityPrimaryBeneficiaryMember
302us-gaap_LongTermDebt
/ us-gaap_VariableInterestEntitiesByClassificationOfEntityAxis
= us-gaap_VariableInterestEntityPrimaryBeneficiaryMember
Treasury Stock and Other    
Stockholders' Equity Attributable to Noncontrolling Interest 106us-gaap_MinorityInterest
/ us-gaap_StatementEquityComponentsAxis
= us-gaap_TreasuryStockMember
108us-gaap_MinorityInterest
/ us-gaap_StatementEquityComponentsAxis
= us-gaap_TreasuryStockMember
Residential Portfolio Segment [Member]    
Loans Receivable, Fair Value Disclosure 268us-gaap_LoansReceivableFairValueDisclosure
/ us-gaap_FinancingReceivableRecordedInvestmentByClassOfFinancingReceivableAxis
= us-gaap_ResidentialPortfolioSegmentMember
272us-gaap_LoansReceivableFairValueDisclosure
/ us-gaap_FinancingReceivableRecordedInvestmentByClassOfFinancingReceivableAxis
= us-gaap_ResidentialPortfolioSegmentMember
Loans held for investment 38,445us-gaap_LoansAndLeasesReceivableGrossCarryingAmount
/ us-gaap_FinancingReceivableRecordedInvestmentByClassOfFinancingReceivableAxis
= us-gaap_ResidentialPortfolioSegmentMember
38,775us-gaap_LoansAndLeasesReceivableGrossCarryingAmount
/ us-gaap_FinancingReceivableRecordedInvestmentByClassOfFinancingReceivableAxis
= us-gaap_ResidentialPortfolioSegmentMember
Restricted Stock [Member]    
Common Stock, Shares, Outstanding 1,712us-gaap_CommonStockSharesOutstanding
/ us-gaap_StatementClassOfStockAxis
= us-gaap_RestrictedStockMember
2,930us-gaap_CommonStockSharesOutstanding
/ us-gaap_StatementClassOfStockAxis
= us-gaap_RestrictedStockMember
Trading Securities [Member]    
Pledged Assets Separately Reported, Securities Pledged as Collateral, at Fair Value 1,207us-gaap_PledgedAssetsSeparatelyReportedSecuritiesPledgedAsCollateralAtFairValue
/ us-gaap_FinancialInstrumentsOwnedAndPledgedAsCollateralAxis
= us-gaap_TradingAccountAssetsMember
1,316us-gaap_PledgedAssetsSeparatelyReportedSecuritiesPledgedAsCollateralAtFairValue
/ us-gaap_FinancialInstrumentsOwnedAndPledgedAsCollateralAxis
= us-gaap_TradingAccountAssetsMember
Available-for-sale Securities [Member]    
Pledged Assets Separately Reported, Securities Pledged as Collateral, at Fair Value $ 0us-gaap_PledgedAssetsSeparatelyReportedSecuritiesPledgedAsCollateralAtFairValue
/ us-gaap_FinancialInstrumentsOwnedAndPledgedAsCollateralAxis
= us-gaap_AvailableforsaleSecuritiesMember
$ 369us-gaap_PledgedAssetsSeparatelyReportedSecuritiesPledgedAsCollateralAtFairValue
/ us-gaap_FinancialInstrumentsOwnedAndPledgedAsCollateralAxis
= us-gaap_AvailableforsaleSecuritiesMember
[1] Includes $2.1 billion and $1.9 billion of LHFS carried at fair value at March 31, 2015 and December 31, 2014, respectively.
[2] Includes loans of consolidated VIEs of $277 million and $288 million at March 31, 2015 and December 31, 2014, respectively.
[3] Includes debt of consolidated VIEs of $292 million and $302 million at March 31, 2015 and December 31, 2014, respectively.
[4] Includes restricted shares of 1,712 thousand and 2,930 thousand at March 31, 2015 and December 31, 2014, respectively.