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Consolidated Balance Sheets (Parenthetical) (USD $)
In Millions, except Share data in Thousands, unless otherwise specified
Dec. 31, 2014
Dec. 31, 2013
Loans Held-for-sale, Fair Value Disclosure $ 1,892us-gaap_LoansHeldForSaleFairValueDisclosure $ 1,378us-gaap_LoansHeldForSaleFairValueDisclosure
Loans Receivable, Fair Value Disclosure 272us-gaap_LoansReceivableFairValueDisclosure 302us-gaap_LoansReceivableFairValueDisclosure
Servicing Asset at Fair Value, Amount 1,206us-gaap_ServicingAssetAtFairValueAmount 1,300us-gaap_ServicingAssetAtFairValueAmount
Deposits, Fair Value Disclosure 0us-gaap_DepositsFairValueDisclosure 764us-gaap_DepositsFairValueDisclosure
Long-term Debt, Fair Value 1,283us-gaap_LongTermDebtFairValue 1,556us-gaap_LongTermDebtFairValue
Common stock, par value $ 1.00us-gaap_CommonStockParOrStatedValuePerShare $ 1.00us-gaap_CommonStockParOrStatedValuePerShare
Loans Receivable Held-for-sale, Net 3,232us-gaap_LoansReceivableHeldForSaleNet [1],[2] 1,699us-gaap_LoansReceivableHeldForSaleNet [1]
Loans held for investment 133,112us-gaap_LoansAndLeasesReceivableGrossCarryingAmount [3] 127,877us-gaap_LoansAndLeasesReceivableGrossCarryingAmount [3]
Long-term Debt 13,022us-gaap_LongTermDebt [4] 10,700us-gaap_LongTermDebt [4]
Common Stock, Shares, Outstanding 524,540us-gaap_CommonStockSharesOutstanding [4] 536,097us-gaap_CommonStockSharesOutstanding [4]
Variable Interest Entity, Primary Beneficiary [Member]    
Long-term Debt, Fair Value 0us-gaap_LongTermDebtFairValue
/ us-gaap_VariableInterestEntitiesByClassificationOfEntityAxis
= us-gaap_VariableInterestEntityPrimaryBeneficiaryMember
256us-gaap_LongTermDebtFairValue
/ us-gaap_VariableInterestEntitiesByClassificationOfEntityAxis
= us-gaap_VariableInterestEntityPrimaryBeneficiaryMember
Loans Receivable Held-for-sale, Net 0us-gaap_LoansReceivableHeldForSaleNet
/ us-gaap_VariableInterestEntitiesByClassificationOfEntityAxis
= us-gaap_VariableInterestEntityPrimaryBeneficiaryMember
261us-gaap_LoansReceivableHeldForSaleNet
/ us-gaap_VariableInterestEntitiesByClassificationOfEntityAxis
= us-gaap_VariableInterestEntityPrimaryBeneficiaryMember
Loans held for investment 288us-gaap_LoansAndLeasesReceivableGrossCarryingAmount
/ us-gaap_VariableInterestEntitiesByClassificationOfEntityAxis
= us-gaap_VariableInterestEntityPrimaryBeneficiaryMember
327us-gaap_LoansAndLeasesReceivableGrossCarryingAmount
/ us-gaap_VariableInterestEntitiesByClassificationOfEntityAxis
= us-gaap_VariableInterestEntityPrimaryBeneficiaryMember
Long-term Debt 302us-gaap_LongTermDebt
/ us-gaap_VariableInterestEntitiesByClassificationOfEntityAxis
= us-gaap_VariableInterestEntityPrimaryBeneficiaryMember
597us-gaap_LongTermDebt
/ us-gaap_VariableInterestEntitiesByClassificationOfEntityAxis
= us-gaap_VariableInterestEntityPrimaryBeneficiaryMember
Treasury Stock and Other    
Stockholders' Equity Attributable to Noncontrolling Interest 108us-gaap_MinorityInterest
/ us-gaap_StatementEquityComponentsAxis
= us-gaap_TreasuryStockMember
119us-gaap_MinorityInterest
/ us-gaap_StatementEquityComponentsAxis
= us-gaap_TreasuryStockMember
Residential Portfolio Segment [Member]    
Loans Receivable, Fair Value Disclosure 272us-gaap_LoansReceivableFairValueDisclosure
/ us-gaap_FinancingReceivableRecordedInvestmentByClassOfFinancingReceivableAxis
= us-gaap_ResidentialPortfolioSegmentMember
302us-gaap_LoansReceivableFairValueDisclosure
/ us-gaap_FinancingReceivableRecordedInvestmentByClassOfFinancingReceivableAxis
= us-gaap_ResidentialPortfolioSegmentMember
Loans held for investment 38,775us-gaap_LoansAndLeasesReceivableGrossCarryingAmount
/ us-gaap_FinancingReceivableRecordedInvestmentByClassOfFinancingReceivableAxis
= us-gaap_ResidentialPortfolioSegmentMember
43,190us-gaap_LoansAndLeasesReceivableGrossCarryingAmount
/ us-gaap_FinancingReceivableRecordedInvestmentByClassOfFinancingReceivableAxis
= us-gaap_ResidentialPortfolioSegmentMember
Restricted Stock [Member]    
Common Stock, Shares, Outstanding 2,930us-gaap_CommonStockSharesOutstanding
/ us-gaap_StatementClassOfStockAxis
= us-gaap_RestrictedStockMember
3,984us-gaap_CommonStockSharesOutstanding
/ us-gaap_StatementClassOfStockAxis
= us-gaap_RestrictedStockMember
Trading Securities [Member]    
Pledged Assets Separately Reported, Securities Pledged as Collateral, at Fair Value 1,316us-gaap_PledgedAssetsSeparatelyReportedSecuritiesPledgedAsCollateralAtFairValue
/ us-gaap_FinancialInstrumentsOwnedAndPledgedAsCollateralAxis
= us-gaap_TradingAccountAssetsMember
815us-gaap_PledgedAssetsSeparatelyReportedSecuritiesPledgedAsCollateralAtFairValue
/ us-gaap_FinancialInstrumentsOwnedAndPledgedAsCollateralAxis
= us-gaap_TradingAccountAssetsMember
Available-for-sale Securities [Member]    
Pledged Assets Separately Reported, Securities Pledged as Collateral, at Fair Value $ 369us-gaap_PledgedAssetsSeparatelyReportedSecuritiesPledgedAsCollateralAtFairValue
/ us-gaap_FinancialInstrumentsOwnedAndPledgedAsCollateralAxis
= us-gaap_AvailableforsaleSecuritiesMember
$ 0us-gaap_PledgedAssetsSeparatelyReportedSecuritiesPledgedAsCollateralAtFairValue
/ us-gaap_FinancialInstrumentsOwnedAndPledgedAsCollateralAxis
= us-gaap_AvailableforsaleSecuritiesMember
[1] Includes debt of consolidated VIEs of $302 million and $597 million at December 31, 2014 and December 31, 2013, respectively, of which $0 million and $256 million are carried at fair value at December 31, 2014 and December 31, 2013, respectively.
[2] Includes $1.9 billion and $1.4 billion of LHFS carried at fair value at December 31, 2014 and 2013, respectively.
[3] Includes noncontrolling interest of $108 million and $119 million at December 31, 2014 and December 31, 2013, respectively.
[4] Includes restricted shares of 2,930 thousand and 3,984 thousand at December 31, 2014 and December 31, 2013, respectively.