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Goodwill (Details) - USD ($)
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Goodwill and Intangible Assets Disclosure [Abstract]      
Goodwill impairment $ 0    
Goodwill [Line Items]      
Goodwill 108,600,000 $ 110,400,000 $ 111,000,000.0
Services      
Goodwill [Line Items]      
Goodwill 10,300,000 $ 10,300,000 $ 10,900,000
BPO solutions | Services      
Goodwill [Line Items]      
Goodwill $ 10,300,000