Segment Information (Tables)

9 Months Ended

Sep. 30, 2020

Segment Reporting [Abstract]

Summary of Operations by Business Segment

A summary of the company’s operations by business segment for the three and nine month periods ended September 30, 2020 and 2019 is presented below:

	Total		Corporate		Services		Technology
Three Months Ended September 30, 2020
Customer revenue	$	495.2	$	—	$	426.0	$	69.2
Intersegment	—		(6.0)		—		6.0
Total revenue	$	495.2	$	(6.0)	$	426.0	$	75.2
Operating income (loss)	$	27.7	$	(17.9)	$	20.7	$	24.9
Three Months Ended September 30, 2019
Customer revenue	$	552.1	$	—	$	478.8	$	73.3
Intersegment	—		(2.3)		—		2.3
Total revenue	$	552.1	$	(2.3)	$	478.8	$	75.6
Operating income (loss)	$	49.4	$	(0.1)	$	17.7	$	31.8
Nine Months Ended September 30, 2020
Customer revenue	$	1,449.4	$	—	$	1,247.9	$	201.5
Intersegment	—		(10.9)		—		10.9
Total revenue	$	1,449.4	$	(10.9)	$	1,247.9	$	212.4
Operating income (loss)	$	39.3	$	(33.9)	$	5.1	$	68.1
Nine Months Ended September 30, 2019
Customer revenue	$	1,676.0	$	—	$	1,433.8	$	242.2
Intersegment	—		(6.8)		—		6.8
Total revenue	$	1,676.0	$	(6.8)	$	1,433.8	$	249.0
Operating income (loss)	$	127.6	$	(9.1)	$	25.3	$	111.4

Reconciliation of Segment Operating Income (Loss) to Consolidated Income (Loss) From Continuing Operations Before Income Taxes

Presented below is a reconciliation of total business segment operating income (loss) to consolidated loss from continuing operations before income taxes:

	Three Months Ended September 30,				Nine Months Ended September 30,
	2020		2019		2020		2019
Total segment operating income	$	45.6	$	49.5	$	73.2	$	136.7
Interest expense	(2.4)		(15.2)		(20.9)		(46.9)
Other expense, net	(32.5)		(49.2)		(134.3)		(108.5)
Cost-reduction charges	(13.8)		(0.2)		(30.8)		(5.4)
Corporate and eliminations	(4.1)		0.1		(3.1)		(3.7)
Total loss from continuing operations before income taxes	$	(7.2)	$	(15.0)	$	(115.9)	$	(27.8)

Customer Revenue by Classes of Similar Products or Services

Customer revenue by classes of similar products or services, by segment, is presented below:

	Three Months Ended September 30,				Nine Months Ended September 30,
	2020		2019		2020		2019
Services
Cloud & infrastructure services	$	294.1	$	325.4	$	865.0	$	967.6
Application services	91.1		93.5		258.6		279.1
Business process outsourcing services	40.8		59.9		124.3		187.1
	426.0		478.8		1,247.9		1,433.8
Technology	69.2		73.3		201.5		242.2
Total	$	495.2	$	552.1	$	1,449.4	$	1,676.0

Revenue by Geographic Segment

Geographic information about the company’s revenue, which is principally based on location of the selling organization, is presented below:

	Three Months Ended September 30,				Nine Months Ended September 30,
	2020		2019		2020		2019
United States	$	193.6	$	213.4	$	584.0	$	613.3
United Kingdom	58.6		72.4		176.9		272.0
Other foreign	243.0		266.3		688.5		790.7
Total	$	495.2	$	552.1	$	1,449.4	$	1,676.0